One Call Services It All

Very informative introduction, stated work was performed very efficiently and timely, cleaned up after work was completed, workmen were all very polite and respectful. Great job!

Ac repair

Quick response time, fixed issues within an hour and good communication from beginning to end. Will use Universe again and would recommend

Very good. JP is terrific – an asset to Universe Bob also did a great djob with Sean was excellent at problem solving But why did he put this over surge ?

Professional advice and good information provided. Peter was on time, called a few minutes in advance and is a very nice guy!

Chris was very nice took his time going through a very large house, explained a lot of things, and was very honest. He did not try to ‘sell us’ on anything we didn’t need.

very professional

Excellent service.Chris Danowski explained all options prior to work then did a great job installing a new lighting system on our bathroom.

Chris Martin was exceptional. Very courteous. Very knowledgeable. Quick fast service. Thank you

Very good service!

Nice guy

JP was very helpful and honest. He was very effective in helping us solve our hot water heater problem. Highly recommended.

Technician showed up on time. Was neat and efficient.

Kamran was very polite and was very helpful in giving us information on was he did and why.

Expensive! But service tech (Vidal) was excellent! $600 for a faucet is ridiculous

Nick from Universe came out to give an estimate for some plumbing work. He was knowledgeable and professional. He put our worries at ease and gave us a quote on the spot. He was very detailed and really took the time to explain everything that had to be done. We could not have received better customer service! When all of the work was completed he went through everything and couldn't have made this any easier as what we needed done needed to be very specific. Lindsey who I believe runs the office was also very helpful. I will certainly give them our future business and if I could give more stars I would!

Communication with the company is the best I have ever experienced. Our sales person John was very professional and knowledgeable.

Very informative and professional technicians Carlos and Quan will recommend and will use again for the installation of system.They check and ensure everything was working properly after installation.

Thank you to the whole team of universe. Everything was perfect. We were able to get our air conditioner fixed in a timely manner, and every technician that came to see us was on time and knowledgeable.

I’ve used Universe a few times now – in my old house and now in my new condo. I had called for an estimate for a new HVAC system and a HWH and that same day they sent an estimator named Frank – he was excellent. He offered fair and competitive pricing on the spot. He was very knowledgeable on the equipment and the maintenance. I had a quote in hand within 15-20 minutes. He explained all of the options along with a financing option if needed. Then i called him the next day after signing the contract to set up a day for them to do the install. They accommodated my request. They called day before to confirm job and arrival time. Sean, Danny, Daniel and Vinny arrived on time today and got right to work. I had a few questions they answered for me along the way. They did the install and tested the HWH and HVAC system and I was very pleased with their professionalism. They cleaned up everything and my system looks beautiful. And they have an awesome 5 year maintenance contract that came with it also. Very attractive offer. 10/10 I would definitely highly recommend Universe Home Services. One small hiccup with a cracked pipe after install BUT their technician Alex came right away and switched out the pipe and was in and out in 10 minutes problem fixed. All good. 10/10 I’d still give them because service is just as important as the install job. 6/18 first maintenance – technicians name was Keith. Arrived in the window and was very courteous and professional. Top notch service as always with Universe! Thanks!

Chris did a great job and utilized much valued creativity to keep my price down. Much appreciated!

Karl the installer was great – very professional and efficient.

Great service at a great price and they came so quickly!

Great communication, courteous. Communicated time of arrival and upon arrival. Explained AC service needs in simple terms where a novice female like myself could understand.

Very profession and Professional, I highly rate them