One Call Services It All

I called universe to check my mini split unit and they were able to come over the same day. I was also interested in possibly adding another unit. Laura in the office was very helpful on the phone and set up appointments with a repairman named Bob and sales person named Glen. This is a truthful review when I say they all were helpful, professional and personable. I’m glad I’m dealing with them.
This past weekend, March 27-30, 2026, a family relative in Levittown needed emergency service to their oil burner and plumbing that was leaking. The family had let some home repairs get worse because of medical issues. They called Universe and they were over quickly since their bathroom was flooding. I went over to check on them and a rep named Christopher Martin was already there and had come up with an evaluation of obvious repairs needed . He was very pleasant and explained the problems and repairs. The original oil burner needed to be replaced because of age, rust and leaking pipes so the next day the work would start.
They also had a clogged waste line from the house to the sewer. Another rep named Brandon Sears came and found the problem and root cleared the pipe for water to drain again. It was a difficult and unpleasant job as I watched. Brandon was also a pleasant person and explained why this probably happened.
These two men are the reasons we will always Universe Homes Services for problems for my own home too. Even on the phone people like Austin made arrangements for paying and scheduling easy. And Universe always texts who is coming to your home with a photo of the technician you will see.
My family is greatly appreciative for their dependable business.

The techs were punctual and they fully understood the project
The work was performed perfectly

I have used Universe Home Services for several years. They did my oil-to-gas conversion and did a great job. Every contractor or inspector who goes into my basement compliments the work. I also used the company for electrical upgrades and repairs. Dave was the electrician who upgraded my electric panel, installed the hard wired carbon monoxide detectors, and replaced numerous electrical outlets. He solved my electric problem regarding my vacuum cleaner tripping the circuit breaker. Today Dave was here again to fix a problem with one of my carbon monoxide units. He resolved the problem easily. I have total confidence in Dave’s ability to solve any electrical issue. It is comforting to know that help with home repairs is only a phone call away. Very satisfied.

Nick was very knowledgeable and professional. Satisfied all of our questions and followed up promptly. Great Job

The technician was very nice made sure everything was put back correctly and neatly and he reviewed my whole system. I’d like to thank him.

Great service appointment with Rich. He always gives great advice and highly recommended..

Very personable and easy to deal with

Did a very good job and was very neat

Responded promptly. Skilled, courteous and professional.

From sales to installation I was confident that this was the company that would deliver!

Great service and employees are the BEST. Thx again Universe .

I can’t thank Universe enough for their professionalism, courtesy, and efficiency. From start to finish, the customer service provided was beyond excellent. The team did my oil to gas conversion in literally 3 hours from removal to install of my new boiler and water heater system. The team at Universe also called National Grid and advocated for me and my family (including infant child) so that our gas could be turned on in a timely fashion, and National Grid came within the hour after they spoke to them. Highly recommended!

Good guy, very knowledgeable , answered all my questions .

Our mechanic was great

Wonderful and efficient people were able to solve my problem quickly

They showed up on time and our service tech Jason Walters was professional and courteous. Got everything done that was necessary for our annual checkup. He was great to work with.

Very happy with the service

Tech arrived on time,was courteous and installation was done in less time as anticipated,

Brandon Sears was courteous, helpful, informative and professional when he was involved in the replacement of our toilet.

Also, the bathroom was immaculate after he finished – which is always great and not always a given.

Keith was on time, knowledgeable and professional. Universe handles all my major appliances for years. Highly recommend their services.

Very good. JP is terrific – an asset to Universe
Bob also did a great djob with

I was very much impressed with the technician’s work and professionalism

Justin was very professional and knowledgeable, explained the issue and promptly replaced the bad parts in my gas burner

Our technician was very professional and answered all our questions.

Technician Dean was absolutely The Best !!!
He took the time to explain what was going on with the system and what will need attention in the future he gave me pricing so I can be prepared for the cost when needed He checked the whole system inside and outside my home
From my standpoint this individual is a credit to your organization and it should be noted
I am totally satisfied for his time and work and I will definitely request him for my next service
Respectfully
John Bianco