WHY UNIVERSE

HVAC Installer

OVERVIEW: The HVAC Installer is responsible for accurately installing HVAC equipment structures. Knowledge of HVAC equipment, codes, and proper installation procedures. Effectively communicates to the customer and answers related questions as to operations and functions

DUTIES AND RESPONSIBILITIES:

• Installs residential heating (furnaces and boilers), air conditioning and ventilation as well as accessories, in accordance with company requirements and manufacturer specifications.
• Responsible for delivery and removal of equipment needed to complete the
  installation.
• Ensures company property, vehicles, and tools are being effectively used
  and maintained.
• Completes all paperwork in a neat, accurate, thorough, and timely manner.
• Represents the company professionally, honestly, and ethically in all
  business matters and concerns.

QUALIFICATIONS FOR THE JOB:

• Ability to work independently.
• Must possess knowledge of mechanical and electrical codes.
• Ability to multitask, prioritize, and manage time effectively.
• Excellent customer service skills.
• Strong listening and communication skills.

REQUIREMENTS & SKILLS:

• 2-5 years of prior experience as an HVAC Installer.
• High School Diploma or equivalent.
• Must be able to measure, cut, PVC, Copper refrigerant piping.
• Must have a basic understanding of low-voltage control wiring and highvoltage connections.
• Teamwork oriented
• Ability to lift 50 lbs.
• Ability to work in crawl spaces and attics.
• Must have EPA certification.
• NATE certification is a Plus but not required.
• Valid Driver license.
• Ability to explain technical information to customers.

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hvac Service Technician

OVERVIEW: Locates and diagnoses HVAC problems on residential equipment, conducts warranty services and quickly performs emergency repairs.

DUTIES AND RESPONSIBILITIES:

• Diagnose and repair HVAC units.
• Provide advice on the best solution for the customer.
• Sells products and services.
• Maintain communication with dispatch, your manager, parts, and installation teams.
• Keep your truck inventory up to date.
• Properly complete paperwork.
• Maintaining a clean and professional appearance.
• Having and maintaining a clean driving record.
• Participating in training allows you to grow and develop as a professional.
• Educating and assisting customers in choosing the best finance options and maintenance plans

QUALIFICATIONS FOR THE JOB:

• Having knowledge of HVAC codes and proper application; knowledge of proper electrical and HVAC safety.
• Ability to effectively communicate information and respond to customer questions.
• Ability to thrive in a fast-paced, customer-focused work environment.
• Ability to establish rapport with clients.
• Ability to read and understand documents such as policy manuals, safety rules, and procedure manuals.
• Ability to write routine reports and correspondence.
• Must have strong math skills.

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Outside Sales Rep

OVERVIEW: We offer the right candidate an opportunity to establish a successful sales career. We are seeking a motivated Outside Sales Representative with excellent communication skills to join our Sales team; this position will provide direct support to the Sales Departments to ensure that the department can meet its defined monthly goals and growth targets. We will enhance your knowledge with sales and product-related training, giving you all the tools necessary to assist clients in making informed buying decisions. Knowledge of HVAC is not mandatory – we will train you. Prior Sales experience is a must! To be successful in this position, you should be competitive, a great listener, and able to instantly connect with customers.

DUTIES AND RESPONSIBILITIES:

• Travel to assigned leads and convert into sales for install.
• Educate potential and existing customers on our services for installation.
• Negotiate sales contracts by following a sales process.
• Prospect for new opportunities within the territory to increase revenue.
• Achieve monthly, quarterly, and annual sales goals.

QUALIFICATIONS FOR THE JOB:

• Proven sales experience with a fast-paced environment.
• Strong in person and phone presence.
• Ability to prospect and cultivate new accounts.
• Strong self-starter
• Time management skills. Ability to take timely action to effectively solve problems,
  using established policies and procedures.
• Regular, reliable, and predictable attendance is a MUST

REQUIREMENTS & SKILLS:

• Minimum of 2 years of Sales experience.
• Bachelor’s degree
• Clean and valid Driver’s License (this is an outside sales role)

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electrician

OVERVIEW: As a qualified candidate you will: install, maintain, and repair electrical control, wiring, and lighting systems.

DUTIES AND RESPONSIBILITIES:

• Complete all general electrical in-home service calls.
• Establish customer trust and rapport to provide the best options regarding the right products and services.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Understand your service criteria and hold yourself accountable for exceeding revenue goals.
• Show yourself as a professional and knowledgeable technician to gain new referrals andrepeat business.
• Work alongside customer service and dispatch to ensure the overall success of thebusiness.
• Maintain a clean, organized job site and well inventoried truck.
• Participate actively in all training exercises, meetings and trade shows and retreats.
• Train and mentor apprentices to ensure quick, accurate repairs and installations.

QUALIFICATIONS FOR THE JOB:

• Previous experience in related field.
• Valid Driver’s license with clean driving records.
• Ability to work independently.
• Must possess knowledge of mechanical and electrical codes.
• Ability to multitask, prioritize, and manage time effectively.
• Excellent customer service skills.

REQUIREMENTS & SKILLS:

• Knowledge of local electrical codes and the ability to make on-the-job applications.
• Proven track record in electrical techniques including electrical hardware, junction boxesand circuit breaker units, trace lines, and reading wiring diagrams.
• Clean, safe driving record.
• Ability to pass a background check and drug test.
• Highly organized.
• Strong verbal and written communication skills.
• High integrity, exceptional communication, and social skills.
• Proven ability to make solid customer connections and relate with customers positively.
• Strong desire to improve professionally.
• Team player.

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