4.8
Based on 7600 reviews
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Plumber working on kitchen sink drain

When Your Sewer Line Fails, You Need It Fixed Before It Gets Worse

You should not have to deal with slow drains, sewage odors, or backups in your home while waiting for help.

Sewer line problems get worse the longer they go unaddressed, and what starts as a slow drain in one bathroom becomes a backup across the house when the blockage compounds.

Universe Home Services provides sewer line repair across Long Island with licensed plumbers who diagnose what is actually happening underground and give you a clear path to fixing it.

From routine residential fixes to complex commercial plumbing jobs, contacts us online or call to get scheduled today.

(516) 473-0202


24/7 Emergency Sewer Line Service

An active sewage backup is a health concern, not something to manage overnight.

Universe provides 24/7 emergency sewer line repair across Long Island, so the moment you notice sewage backing up into drains, toilets gurgling when water runs elsewhere in the house, or sewage odors coming from your yard, a licensed plumber is dispatched to assess the situation and make the home safe before the damage spreads.

(516) 473-0202


Your Long Island Plumbing Team

Long Island sewer laterals run through decades of mature landscaping, and trees planted across Nassau and Suffolk County have root systems that have reached the pipes running beneath them, which is why root intrusion is the leading cause of sewer line failures on this island.

Universe has been handling sewer work across Long Island since 1954, and our licensed plumbers have repaired lines in homes across Levittown, Merrick, Hicksville, and Babylon long enough to know what is underground in any given neighborhood before the camera even goes down.

Years in Business

Satisfaction Guaranteed

Emergency Service

Homes Serviced Annually

(516) 473-0202

Your Sewer Line Repair, Step by Step

From your first call to a repaired, functioning sewer line, the path forward is straightforward.

Call or reach out online. We ask the right questions about what you are experiencing, and most calls across Long Island get same-day service, with immediate dispatch for active backups.

Your plumber arrives on time and starts by hearing what you have noticed: which drains are slow, whether multiple fixtures are affected, any odors or wet spots in the yard. From there, a camera runs through the line to see exactly what is happening. Root intrusion, a collapsed section, a belly in the pipe, corrosion, or an offset joint. Sewer line problems cannot be diagnosed accurately from the surface, and the camera shows what the symptoms cannot.

Once the inspection is complete, you see what the camera found and hear the repair options available for your specific situation, including trenchless methods where applicable, and the cost before any work begins. Once you approve, the repair is completed and the line is tested before your plumber leaves.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.8
Based on 7600 reviews
Vanessa Arnone
5 days ago
Our water heater unexpectedly had to be replaced after National Grid identified it as a safety concern before reconnecting our gas service. Needless to say, it was a very stressful and completely unexpected situation. From my very first phone call, everyone at Universe Home Services was kind, patient, and incredibly helpful. They understood the urgency and had a technician at my home much sooner than I expected. Jeff Madonia was outstanding. He took the time to thoroughly inspect everything, patiently answered every question I had, and never made me feel rushed or like I was inconveniencing him. He explained my options clearly, walked me through the estimates on his tablet, and made sure I understood everything before moving forward. Initially, it looked like the installation might have to wait until the following morning. I asked if there was any chance it could be done the same day, and Jeff immediately went to see what he could do. A few minutes later, he came back and told me they were going to make it happen that day. That level of customer service meant so much during a stressful situation. I also appreciated how respectful Jeff was while working in my home. Even when I had left the door unlocked while he was moving equipment in and out, he always knocked before coming back inside. That level of professionalism and respect stood out to me and made a stressful situation much easier. The entire experience, from the first phone call through the completed installation, was professional, efficient, and reassuring. Jeffโ€™s kindness, knowledge, and willingness to go the extra mile made all the difference. Thank you, Jeff, and thank you to the Universe Home Services team.
I had an issue with my HVAC, and Universal was able to send someone out very quickly. Both Chester and Dawid were knowledgeable, professional, efficient, and very respectful of my home. They diagnosed and fixed the problem promptly, and the entire experience was smooth from start to finish. Thank you for your excellent service! I will definitely use Universal again in the future and highly recommend them.
Anthony Hartmann
2 weeks ago
Excellent work by Patrick for a light fixture and hard wiring for a video doorbell with chime.
Michael Greer
2 weeks ago
Universe responded promptly to my service call and the technician was very friendly and knowledgeable. We had to wait a few days for the parts, but when it arrived (new sewage ejector pump) the repair was done quickly and everything worked perfectly.
howard valan
2 weeks ago
Tim the technician answered all my questions to my satisfaction and explained all my options thoroughly. His work solved my issue and he offered some insight into a replacement unit if I opted to do so.
Desiree Boucher
2 weeks ago
I had a great experience with Universe Home Services. I initially left a message on their call system and received a call back with 30 minutes from Laurie. I explained my concern and issue we were having with out Central AC and she was able to schedule service for that same day. I received text messages with arrival time, when the technician was on their way, and when they arrived at my home. Our service technician was Bob Grillo. He was super personable, kind and very thorough in his process. He answered all my questions and explained exactly what he was doing as he was troubleshooting. I had a great experience overall with the customer service as well as the job completion and would highly recommend Universe Home Services and Bob as the technician.
Danny Sutton from Sales was amazing.without him this was not possible.so kind and empathetic towards customer amazing service From the crew who was here to install the air condition Sean Dany Jared Brian Very professional polite and extremely knowledgeable They worked so efficiently and kept the area clean that you could not feel that a big job was completed after they left. I will recommend Universe home service to everyone out there who is looking for a reliable company.
shelly bansal
2 weeks ago
VERY. GOOD. SERVICES. THEY. COVER. GAURENTEE. FOR 5. YEARS. GOOD PRICE. TONY. ASHMAVI. THE. BEST. WHO. EXPLAINED. ALL DETAILS. AND. GIVE. GOOD PRICE. TOP. RATED. THANKS TO. UNIVERSAL. HOME. SERVICES
Scott Faucheux
3 weeks ago
We have used Universe now for a few installations, Anthony recently swapped out a toilet for us, cleared out a major blockage on a sewer line and Vidal just installed a whole house filtration system for us after our previous system failed on our 1929 house. They have been very polite, knowledgeable and efficient and have always given us fair and tiered options with pricing. We would highly recommend their services.
Justin Bridges
3 weeks ago
Micheal was a great technician, perfectly on time, fast detailed diagnosis, made quick work of the repair work, communicated everything. Universal did all my installations of all new HVAC and I always trust them with the maintenance.
Mario Sesso
4 weeks ago
Ac repair
Donna Cincotta
4 weeks ago
Kevin came to my home, evacuated the problem and detailed the situation to me. He ordered the new ductless equipment and installed it the next day. Kevin was professional, honest, neat and made sure the air conditioning was working properly. For my air conditioning units and repairs, I wouldnโ€™t go anyplace else.
The team was incredibly professional, friendly and worked efficiently to get the job done. I had a great experience
fran lucher
1 month ago
Came within reasonable time, fixed problem & checked for other possible issues.
William Funcheon
1 month ago
Dean, your technician is definitely an asset to your company. He was so thorough and kind. I canโ€™t say enough about him!
Laurence Andrews
1 month ago
I am pleased with the the service man that came out. He is very knowledgeable and professional
Donna Mckeon
1 month ago
Our service person Sean was great. Very knowledgeable and friendly. Answered all questions we had. Definitely will use Universe home services again
I canโ€™t say enough good things about Universe home services and repairs. We have been a customer of Universe for years. Recently we had a plumbing issue and they were wonderful. Jeff the plumber was very professional and a pleasure to work with. We have also worked with Marc on a gas conversion. He was very knowledgeable, professional, and helpful. Great company with quality people! Update June 2026 – another 5 stars for Universe Home Services and electrician Dawid Boroch. Dawid was very professional, knowledgeable, and his work is exceptional. He explained the scope of the job and answered our questions before beginning his work and walked us through the results afterwards. Dawid was an absolute pleasure to work with and we highly recommend him!
Marie kopczynski
1 month ago
Very professional Answer all my questions Did a great job
Ronald Goebel
1 month ago
Chester was the best service tech we ever had. A real credit to Universe-friendly, knowledgeable and thorough in his work
Elise Puig
1 month ago
From sales to installation I was confident that this was the company that would deliver!
Wendy Fiedler
1 month ago
Very informative introduction, stated work was performed very efficiently and timely, cleaned up after work was completed, workmen were all very polite and respectful. Great job!
Brenda Cohen
1 month ago
Ac repair
Quick response time, fixed issues within an hour and good communication from beginning to end. Will use Universe again and would recommend
Stephen Sacco
1 month ago
Very good. JP is terrific – an asset to Universe Bob also did a great djob with Sean was excellent at problem solving But why did he put this over surge ?

Universe Home Services service vehicle for local home repairs

(516) 473-0202

Signs Your Sewer Line Needs Repair

Sewer line failures look similar from inside the house but come from different causes underground.

Our licensed plumbers find the actual source before recommending a repair approach.

Tree roots are the most common cause of sewer line blockages across Nassau and Suffolk County. Roots follow moisture and enter pipes through joints, cracks, and any small opening they can find, and left alone, they expand and eventually collapse the pipe entirely. Homeowners in Levittown, Seaford, and Wantagh deal with this regularly given the maturity of the trees in those areas, and clearing the intrusion along with assessing whether the pipe needs lining or sectional repair prevents the roots from returning through the same opening.

Clay and cast iron sewer lines installed in Long Island homes decades ago have a finite lifespan, and many have reached it. A pipe that has cracked, collapsed, or been crushed by ground movement needs to be repaired or replaced, and we handle these calls regularly in Hicksville, Bethpage, and Plainview where original sewer laterals are well into their second half-century of service. Camera inspection identifies the location and extent of the damage before the repair approach is recommended.

A sewer line that has settled and developed a low point, called a belly, allows solids to accumulate rather than flow through, which causes recurring blockages that drain cleaning temporarily fixes but never resolves. We see this regularly in Massapequa, Merrick, and East Meadow where ground settling over time has affected older clay and cast iron lines, and an honest assessment of whether the belly can be corrected or whether the affected section needs to be replaced is what actually solves it.

Ground movement, soil settling, and temperature cycles cause sewer line joints to shift over time. An offset or separated joint allows sewage to leak into the surrounding soil and roots to enter the pipe, which is a call we handle often in Garden City, Mineola, and Westbury where older lines have been subject to decades of freeze-thaw cycling. Locating the offset through camera inspection and repairing the joint or the affected section is what keeps the problem from progressing into a larger failure.

Cast iron sewer lines corrode from the inside out over decades of exposure to wastewater gases, and when the pipe wall deteriorates to the point where it is flaking, pitting, or developing pinhole failures, the line needs to be addressed before it collapses entirely. We see this across Amityville, Lindenhurst, and Babylon where cast iron was the standard for decades of original installations, and assessing the extent of the deterioration is what determines whether targeted repair or replacement makes more sense.

Years of grease, soap residue, and debris accumulation can restrict a sewer line to the point where it backs up regularly. Homeowners in Farmingdale, Syosset, and Huntington call us for this when a line that has run fine for years starts backing up with no obvious cause, and hydro jetting clears the buildup completely while camera inspection after the cleaning confirms the line is clear and identifies any underlying pipe condition issues that contributed to the problem.

Why Long Island Homeowners Trust Universe for Sewer Line Repair

Choosing who handles your sewer line repair in Garden City, Dix Hills, Lindenhurst, or anywhere across Long Island matters when the work involves excavation decisions and underground pipe.

A licensed plumber who tells you exactly what is there before recommending how to fix it is what separates a real solution from a callback.

Every sewer line repair Universe completes is performed by a licensed plumber. That matters when the work involves underground pipe, potential excavation, and connections to the municipal sewer system.

Where the pipe condition allows, trenchless sewer line repair methods like pipe lining or pipe bursting avoid full excavation of your yard. You hear all available options and what each involves before making a decision, not just whichever approach is easiest to quote.

Most sewer line repair calls are handled same day across Nassau and Suffolk County, and for active backups in Farmingdale, Amityville, Huntington, or Rockville Centre, 24/7 service means you are not left managing the situation alone.

Universe is a BBB Accredited Business and PHCC member, and every sewer line repair is backed by those standards.

(516) 473-0202


(516) 473-0202

Should You Repair or Replace Your Sewer Line?

When your sewer line has a significant problem, repair versus full replacement is a real question.

Both options get an honest read based on what the camera actually shows.

An isolated crack or offset joint in otherwise sound pipe is a targeted repair. A line that shows deterioration, multiple root intrusions, or bellies across its length is a different conversation, and what the camera finds determines which approach makes sense rather than a default answer.

Clay and cast iron sewer lines from mid-century installations have been in the ground for decades. A pipe at that age with significant corrosion or repeated failures is often a replacement candidate rather than a repair target, because the next failure is rarely far behind the current one.

When full replacement is the right call, trenchless pipe bursting or slip lining replaces the sewer line with minimal excavation in many cases, while traditional open-cut replacement is sometimes necessary depending on pipe location, depth, and site conditions. Your plumber gives you an honest assessment of which approach applies to your situation.

A sewer line that has needed professional attention multiple times in a few years is costing you in ways that add up. When the cumulative cost of repeated repairs approaches the cost of a lasting solution, replacement delivers more value than continuing to chase the next backup.


One Membership for the Whole Home with the Home Comfort Club

The Home Comfort Club is Universe’s whole-home membership, built around the idea that keeping a home running should not mean juggling separate plans for every trade.

Members receive two pre-scheduled semi-annual maintenance visits, priority scheduling when something needs attention, no dispatch fee on work performed, and a 24-hour emergency service guarantee.

Central heating and cooling, furnaces, heat pumps, boilers, and ducted and ductless mini-splits are covered, with a basic visual plumbing inspection catching slow drains and early warning signs of sewer trouble before they become an emergency call.

Contact us to learn how the membership works.

Green Universe Van parked on the side of residential street



Schedule Sewer Line Repair Across Long Island

When your sewer line is giving you trouble and you need it resolved today, Universe is ready.

Our licensed plumbers inspect the line with a camera, explain what they found, and complete the repair correctly, and whether you are in Massapequa, West Babylon, Syosset, Valley Stream, or anywhere across Long Island, every call gets the same thoroughness.

Contact our team for your sewer line repair. Free estimates are available on full line replacement if that is the direction the conversation goes.

Universe Home Services Technician near open van doors


Frequently Asked Questions About Sewer Line Repair

How do I know if I have a sewer line problem?

The most common signs are multiple slow drains in the house at the same time, toilets that gurgle when you run water in a sink or shower, sewage odors coming from drains or from a wet spot in the yard, and drains that back up repeatedly even after cleaning. A single slow drain is usually a localized clog, while multiple fixtures affected at once points to a problem in the main sewer line.

Do I need to excavate my yard to repair a sewer line?

Not always. Camera inspection first confirms what the problem is and where it is located, and depending on the pipe condition and the nature of the failure, trenchless repair methods like pipe lining or pipe bursting may be options that avoid significant excavation. Your plumber walks you through which methods apply to your specific situation before any decision is made.

How long does a sewer line repair take?

That depends on what the camera finds and which repair method is used. A hydro jetting service to clear root intrusion or buildup can often be completed in a single visit, pipe lining typically takes a day, and open excavation and pipe replacement takes longer depending on the length and depth of the affected section.

Why do tree roots keep getting into my sewer line?

Roots follow moisture, and a sewer line carrying warm wastewater is a reliable moisture source. Once roots find an entry point through a joint or crack, they continue growing and expanding inside the pipe, and clearing the roots restores flow but does not seal the entry point. Camera inspection after clearing shows whether the pipe needs lining or sectional repair to prevent roots from returning through the same opening.

Can a sewer line problem affect my home’s foundation?

A sewer line that is actively leaking into the soil can create voids as the soil washes away with the water, and over time that can affect the stability of the ground around and under your foundation. This is most likely with older pipes that have been leaking for an extended period, and getting a camera inspection when you notice the early signs of a sewer problem is the most effective way to catch it before it reaches that point.

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