4.8
Based on 7671 reviews
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Complete Water Heater Services from Universe

We service gas, electric, oil, and tankless water heaters across Long Island, Rockland County & Bergen County, and help homeowners choose the right system for the home.

Universe provides a full range of water heater services on Long Island, including installations, comprehensive repairs, complete replacements, and routine maintenance that keeps the system operating at peak efficiency. Universe provides complete water heater services across Long Island:

If you are looking at a replacement, a repair, or just routine maintenance, contact Universe Home Services for water heater service anywhere in Long Island, Rockland County & Bergen County.

(516) 473-0202


Long Island, Rockland County & Bergen County’s Water Heater Team

Long Island, Rockland County & Bergen County homeowners call Universe for water heaters because hot water is not something to negotiate on, and because the work benefits from seven decades of local plumbing experience.

Our licensed plumbers have worked with every major configuration across homes ranging from postwar construction to modern builds. Long Island’s hard water adds complexity to sizing, installation, and maintenance, and our team factors that into every recommendation.

We service top-of-the-line products from the industry’s most trusted brands and have the tools and expertise to install, repair, or tune up most major makes and models.

Years in Business

Satisfaction Guaranteed

Emergency Service

Homes Serviced Annually

Why Work With Universe Home Services?

Water heater installation, replacement, and repair requires a licensed plumber. We perform every job with licensed master plumbers on staff.

We have been installing and servicing water heaters across Long Island for over 70 years. That history gives us working familiarity with every water heater type common in Long Island, Rockland County & Bergen County.

We provide honest recommendations based on your specific situation. If a repair solves the problem, that is what we recommend. Replacement is suggested when it actually makes sense.

Water heater installation involves specific sizing, fuel type, and placement decisions. We offer free estimates so you can make the call with real pricing in hand.

A failed water heater affects the entire household immediately. We have a team large enough to respond fast so hot water is restored quickly.

Replacing a water heater is a significant investment. We offer financing options that make the upgrade more manageable for homeowners.

Our Home Comfort Club includes annual service and priority scheduling. Water heater maintenance fits naturally into the annual visit.

Universe is a BBB Accredited Business. Seven decades of plumbing work across Long Island stands behind every water heater we service.


An Easy, Stress-Free Scheduling Process

Getting water heater service should never feel complicated.

Universe Home Services makes the process easy from start to finish.

Call us or schedule service online at a time that works for you. Same-day availability is offered for no-hot-water situations and water heater leaks.

Your licensed plumber evaluates the water heater, the fuel source, the household usage, and the surrounding plumbing. You receive a clear recommendation and upfront pricing before any work begins.

Every installation, repair, and maintenance visit is tested before we leave. You get hot water restored and a water heater running at the efficiency it was designed for.

(516) 473-0202

What Our Customers Are Saying

100% Satisfaction Guarantee

4.8
Based on 7671 reviews
Elizabeth Tenety
20 hours ago
Visit from Universe was very nice! He came on time and was reassuring. I was a little nervous and he went right to work and explained all he had to do for my air conditioner! Very satisfying explanation!!! So I am going to have universe , do their job!!! Grateful !!! Today they finished and the crew that came were efficient as could be , Universe !!! Gets a Five star twice from me !!!
Laura Formes
20 hours ago
Highly recommend. Brian was friendly and professional
John Foley
23 hours ago
Prompt, friendly, professional, and a perfect HVAC replacement. Highly recommend this team.
Ethel Heftler
24 hours ago
Great work from a gentleman who knew what he was doing !
Janet Maroldo
1 day ago
Anthony was a wonderful tech. He showed care and concern and was very polite.
Kathy Curcio
1 day ago
The tech was great and very helpful!
Manraj Sekhon
2 days ago
Excellent service. Lawrence is the man.
SeeYou Later
2 days ago
On time, very friendly and knowledgeable
Andrew Hulse
2 days ago
Anthony came on time and completed the job quickly and efficiently. Very professional. Highly recommend him.
Philip Gandolfo
2 days ago
Nick was responsive, courteous and competent . He explained what he was doing and cleaned the area he was working on. I'm very satisfied with his performance.
Joan
4 days ago
A plumber came quickly. Very professional & helpful. James fixed the problem. I am Very pleased with his work.
Therese LaFaye
4 days ago
Knowledgeable kind courteous
Johnson arrived in time and checked evrryything..He did an excellent job.Thankyou
Rochelle Slatz
5 days ago
Excellent service! Very knowledgeable and efficient service.
Rose Simone
5 days ago
We are so thankful that Universe Home Services called to set up our yearly member maintenance care appointment. During the system checkup Will Earley detected a Carbon Monoxide leak from the Boiler. Will explained how dangerous this is and immediately shut down the system. He is very professional. He sat down with us and we purchased a new Boiler. He explained all our options for a payment plan. The Boiler was installed the next day! Excellent customer care. Thank you Keith Hurley, Nick,Quan and King did the installation. They were knowledgeable, hardworking, respectful and efficient. They worked well together. We were pleased with their performance. The installation went great from the beginning to end.
Waike Brangan
5 days ago
Awesome service. Came within time frame advised. Kept apprised of arrival time with a text. Very courteous and professional. Extremely satisfied with the technician and this Company. Note- this service is included in the contract, so actually no payment was made. Had to make a payment selection so selected lowest one. Again, the cost for the maintenance service is $0.
Robin Simpson
5 days ago
Melanie and Joe were fantastic and very competent. They can come back anytime when I need help.
Stephen Sacco
5 days ago
Very good. JP is terrific – an asset to Universe Bob also did a great djob with Sean was excellent at problem solving But why did he put this over surge ?
Arlene
5 days ago
Brandon knew what he was doing and explained what the issue was and what to do going forward
Isaac Gordon
5 days ago
Excellent service. Explained the process and what needed to be done fully.
Peter Gayle
6 days ago
Nelson the technician arrived on time,explained the problem thoroughly, he was very professional
Bryan was very knowledgeable and helpful. Thank you for your service
Adolph Beghin
6 days ago
Absolutely great technician and service, knowledgeable and super competent
Steve Corso
6 days ago
I had called Universe Home Services for my AC issues (unusual noise, and Smell). Universe sent two technicians (Ryan,M and Pete,M) who were Very knowledgeable, Polite, and explained my options in simple terms that I could make educated decisions with. ๐Ÿ‘ This company does a great job hiring the right people for the right job, the AC installers(Keith, Quan, King) were very efficient, clean, and polite. They installed all Carriers Ductless ACโ€™s, super quiet equipment. This company even has their own electricians who worked tirelessly (Ryan,T and Trevor) five star rating by me and my family!
Shelley Wildman
6 days ago
After hours emergency call. The prior comany who installed the unit didnโ€™t return my call so I called Universe who came. The water was coming through my light fixture. No emergency shut off was installed when unit was installed and it was clogged and one had to be put in. Thank you for coming and do the the work that needed to be done!

Universe Home Services truck stocked for HVAC, plumbing, and electrical repairs

(609) 799-3434

Water Heater Brands We Service

Universe installs and services top-of-the-line products from the industry’s most trusted water heater brands.

Whether you need fast repairs or a new installation, we have the tools and expertise to install, repair, or tune up most major makes and models.

Bradford White is widely regarded as one of the most reliable residential water heater brands on the market, with a reputation for durability and long service life in both standard and high-efficiency configurations.

Rheem manufactures a full range of tank and tankless water heaters for residential use, including gas, electric, and high-efficiency models that fit a wide variety of Long Island homes.

A.O. Smith offers residential water heaters across the full spectrum of fuel types and configurations, with a strong presence in both standard tank and tankless categories.

We service water heaters from other major manufacturers beyond the brands listed above. If you have a unit from a brand we have not named, contact us and we will tell you whether we cover it.

Our Tankless Water Heater Services

Tankless water heaters heat water on demand, which means endless hot water and no stored tank taking up basement space.

At Universe Home Services, we offer comprehensive tankless water heater services across Long Island, with the same licensed plumbers and same-day availability as our standard tank work.

We help you find the right tankless unit to meet your household’s demand, then professionally install and test it to confirm it is working correctly before we leave.

Whether it is a leak, an ignition issue, or a heating problem, our skilled plumbers diagnose and repair tankless water heater issues across Long Island, Rockland County & Bergen County.

When an existing tankless unit has reached the end of its service life, we help you choose a new system and handle a seamless replacement that keeps downtime short.

Tankless maintenance includes flushing the unit, cleaning or replacing filters, and other tasks that keep the system efficient, prevent issues, and extend its service life.

Signs You Need to Replace Your Water Heater

Sometimes a few simple repairs are enough to get a water heater back up and running, and sometimes replacement is the right call.

Call Universe Home Services at the first sign of trouble and we help you determine which direction makes sense for your home. Waiting on a failing water heater can turn a planned replacement into a plumbing emergency. We can help with:

Age is the most reliable predictor of water heater replacement. Most tank water heaters reach the end of their service life between 10 and 12 years, and a unit in that range showing any other warning signs is a strong replacement candidate.

A water heater that keeps needing service is usually telling you something bigger is coming. When repair costs start adding up, replacement is often the more economical choice over the long term.

A tank that used to meet the household’s demand and now falls short has usually lost capacity to sediment, corrosion, or a failing heating source. Efficiency decline is often a leading indicator of a tank reaching the end of its service life.

Water at the base of the tank is rarely a problem that waits. Once the tank itself is leaking, repair is typically off the table, and replacement is the path forward.

Family dancing together in living room


Green Universe Van parked on the side of residential street

(516) 473-0202

How Often Should You Flush a Water Heater?

Most water heater manufacturers and plumbers recommend flushing a water heater once a year.

Over time, water heaters build up sediment, calcium, and minerals in the bottom of the tank. These can keep the unit from properly heating the water and cause leaking from the base of the tank. Annual flushing prevents that buildup and avoids the problems that come with it. Long Island’s hard water makes the case for annual flushing even stronger.

Sediment settles at the bottom of the tank and insulates the burner or heating elements from the water above it. The unit ends up working harder for less hot water, which shows up as higher utility bills and shorter service life.

Minerals that sit at the base of the tank accelerate corrosion on the interior of the tank and the anode rod. Flushing removes the accumulation before it starts eating away at the tank itself.

Tankless water heaters benefit from periodic descaling, which removes the mineral buildup that can restrict flow and reduce heating efficiency. We handle tankless flushing as part of routine maintenance.

Our Home Comfort Club membership includes annual water heater flushing as part of the plumbing inspection, which keeps the system on the maintenance schedule it needs without the homeowner having to remember to book it.

Other Solutions for Your Home from Universe Home Services


Schedule Water Heater Service on Long Island, Rockland County & Bergen County

Our Long Island plumbers are extensively trained and experienced, and there is no water heater problem too big for us to tackle.

Contact Universe Home Services to schedule water heater installation, replacement, repair, or maintenance. Contact us online or call to get on the schedule.

Universe Home Services Technician near open van doors

Water Heater FAQs

How long does a water heater last?

Tank water heaters typically last 10 to 12 years. Tankless water heaters often last more than 20 years with proper maintenance. Water chemistry, usage patterns, and maintenance history all affect the actual service life.

Should I choose a tank or tankless water heater?

It depends on household size, hot water demand, available space, and budget. Tankless water heaters offer longer lifespan and efficiency gains, while tank water heaters have lower upfront costs and straightforward installation. We help homeowners weigh the tradeoffs during the consultation.

What water heater brands does Universe service?

We service all major water heater brands, including Bradford White, Rheem, A.O. Smith, and more. We have the tools and expertise to install, repair, or tune up most major makes and models.

How do I flush a tankless water heater?

Tankless flushing involves turning off power and water, closing the isolation valves, connecting hoses to the service ports, running a descaling solution through the unit, flushing with clean water, and restoring power and water. Most homeowners leave this to a licensed plumber as part of annual maintenance, since doing it correctly protects the manufacturer warranty.

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