4.8
Based on 7338 reviews
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Complete Whole House Generator Services from Universe

We want to guarantee our customers are happy with our work, and when you want a reliable whole house generator, we make it happen.

When bad weather strikes, power outages arenโ€™t uncommon throughout our area. Make sure you stay powered up with help from the pros at Universe Home Services. Universe provides complete whole house generator services across Long Island:

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No matter what your generator needs are, we have you covered. Contact Universe Home Services today for generator service anywhere in Nassau and Suffolk County.

(516) 473-0202


Long Island’s Whole House Generator Team

Nassau and Suffolk County homeowners call Universe when they want a generator installed and maintained by a team that understands both the electrical work and the storm patterns that make standby power a necessity here.

A standby generator protects the entire home. Refrigerators, freezers, HVAC systems, water heaters, sump pumps, and critical home systems all stay powered when the utility goes down. Getting a whole house generator sized, installed, and transfer-switched correctly requires a licensed electrician, and Universe has been doing licensed electrical work across Long Island since 1954.

When a standby generator installation surfaces panel work, service entrance upgrades, or gas line coordination, we handle the full scope in-house.

Years in Business

Satisfaction Guaranteed

Emergency Service

Homes Serviced Annually

Why Work With Universe Home Services?

Whole house generator installation legally requires a licensed electrician. We perform every job with licensed master electricians on staff.

Since 1954, we have been doing electrical work across Nassau and Suffolk County. That long history means our team understands how Long Island’s electrical infrastructure and storm patterns affect standby power requirements.

From the generator to the transfer switch to the panel work that sometimes comes with it, we handle the full electrical scope. You do not manage multiple contractors.

Electrical issues do not always happen during business hours. Our team is available around the clock to respond to generator issues and urgent electrical problems.

We deliver clear, upfront pricing on every job. If a repair solves the problem, that is what we recommend. A replacement is recommended when it genuinely serves the homeowner.

A whole house generator is a significant investment. We offer financing options that make the installation more accessible for homeowners planning the upgrade.

Universe is a BBB Accredited Business. Seven decades of electrical service across Long Island stands behind every generator we install, repair, or maintain.

We live and work on Long Island. When a storm hits and the power goes out, you want a generator team that has been in these neighborhoods for generations.


An Easy, Stress-Free Scheduling Process

Getting a whole house generator installed or serviced should never feel complicated.

Universe Home Services makes the process easy from start to finish.

Call us or schedule service online at a time that works for you. Same-day availability is offered for active generator issues or urgent electrical concerns.

Your licensed electrician evaluates your home’s electrical load, panel capacity, gas supply, and placement options for the generator. You receive a clear recommendation and upfront pricing before any work begins.

Every installation is tested, commissioned, and registered with the manufacturer. We walk you through operation so you know what to expect the first time the system activates.

(516) 473-0202

What Our Customers Are Saying

100% Satisfaction Guarantee

4.8
Based on 7338 reviews
The technicians Nick and Brian came on time, were knowledgeable and professional.
Universe was at my home for my annual air conditioning service. Johnson Pyram was the technician. He was friendly and efficient and performed a very thorough examination of my system. I would highly recommend this company.
The technician was very good.
James was professional and knowledgeable answered all questions. They use best quality materials which is important to me
Ver professional and helpful
Anthony Krachenfels from Universe Home Service was very professional and knowledgeable. He was honest about the situation and mentioned that he could have charged for opening up the ceiling to find out the problem, but since it wasnโ€™t a plumbing issue and not his area of specialty, he chose not to charge for that work. I really appreciate and respect his honesty.

He cleaned up really nicely afterwards.

He also recommended a reliable company for the necessary repairs, and they did a great job. If anything else comes up in the future, I will definitely be calling Universe Home Service again.
Great service, great technicians
Excellent service from start to finish. James Davan was professional, knowledgeable, and took the time to explain everything clearly. arrived on time, worked efficiently, and made sure everything was running perfectly before leaving. Pricing was fair and there were no surprises. Itโ€™s hard to find honest and reliable HVAC companies these days, but James definitely delivered. Highly recommend for anyone needing HVAC repair or installation!
it was one of the best experiences we have had as homeowners and we have been for 33 years and have had a few not so good. We were recommended and were told Universe was the best and we have to agree. Explained everything from the start, getting fininacing easy; they showed up when they were suppose to; cleaned up after it was definetly a 5 star experience. One more thing the workers could not have been more pleasant.
Very nice and knowledgeable. Frank went above and beyond!
Will was awesome!
Thank you for helping us replace our old system. Great job!
On time, professional and thorough.
A job well done!
Carl is the best He is efficient and clean very personable and comes quick and gets the job done with my oil burner
Nick was great. Above and beyond.
Bob Grillo the serviceman from Universe was very professional and found our issues with our AC unit rather quickly. I would absolutely ask Universe to send Bob Grillo to do any future repairs if ever needed. Universe kept us informed from the minute we made our appointment through completion. It is very helpful to give notice of the technician being on his way so we did not have to sit around waiting for him to arrive in a time window. Great service!
The technician was professional, friendly, knowledgable and informative.
David and Ryan and Bryan did a fantastic job with the rewiring of my house. They cleaned up and made things very easy
Frank B was on time, professional, very knowledgable and friendly. He examined my furnace and gave recommendations and options for an oil to gas conversion. I was happy with the service he provided and would highly recommend
Bob Grillo was a fantastic technician . Bob shared information about my air conditioning and heating systems that I was not aware of.
In general, Universe has been great. Highly recommended!!
We have a service contract with Universe for our burner and ductless air conditioners both of which universe installed. The install staff and maintenance are always prompt, knowledgeable and nice.
Ryan was very thorough and performed the included maintenance on my HVAC
System. Price was included in my warranty on installation.
Came within 6 hours from my initial phone call. Very knowledgeable about the ac unit. Repair was done. Very polite and professional.
The technician was on time and very patient to answered all my questions, and gave me some professional opinion/experience about our central AC.
Anthony explained the problem and how to avoid it going forward. He was very knowledgeable and professional, pleasant and kind!

Universe Home Services truck stocked for HVAC, plumbing, and electrical repairs

(609) 799-3434

Whole House Generator Installation

Installing a whole house generator is a licensed electrical project that integrates the generator, the transfer switch, the fuel supply, and the home’s electrical panel into one automated system.

Universe installs whole house generators across Nassau and Suffolk County.

A whole house generator powers the full home during an outage. Refrigerators, freezers, HVAC, water heaters, sump pumps, and entertainment systems all stay running without the stress or fire risk of a portable generator setup.

A properly installed standby generator activates on its own when the utility power fails and shuts down when power is restored. You do not have to be home for the system to protect the house.

Universe performs a load calculation before recommending a generator size. A correctly sized unit runs efficiently and handles the home’s real electrical demand without cycling or overloading.

The automatic transfer switch is the brain of the standby system. We install or upgrade the transfer switch, coordinate with the existing panel, and complete any panel work required for a clean installation.

Whole House Generator Replacement

When an existing standby generator has reached the end of its service life or is no longer reliable, replacement is the right call to keep the home protected.

Universe handles whole house generator replacement across Nassau and Suffolk County.

Standby generators have a finite service life, typically 15 to 25 years depending on usage and maintenance. A generator past that window is not a system to rely on through the next storm season.

When the cost of a significant repair approaches what a new generator costs installed, replacement is the better investment. A new unit also comes with manufacturer warranty and updated technology.

Additions, electric vehicle charging, or new HVAC equipment can push the home’s electrical load beyond what the existing generator was sized for. Replacement with a correctly sized unit restores full protection.

A standby generator that fails to activate, runs inconsistently, or needs repeated service is a system that cannot be counted on during an outage. Replacement provides a dependable restart.


An electric outlet glowing from within and a three prong electric plug and cord.

Make Sure You Have a Surge Protector When You Install a Generator

Installing a generator is a wise decision for ensuring uninterrupted power supply during outages, but it comes with its own set of considerations. When setting up a generator, itโ€™s crucial to pair it with a surge protector.

Generators, when activated, can produce a sudden surge of power that may overwhelm and damage older electrical appliances not designed to handle such fluctuations. A surge protector acts as a barrier, regulating the electrical flow and protecting your appliances from potential damage.

By incorporating this additional layer of protection, you ensure the longevity of your devices and enhance the overall safety of your electrical system. Investing in a surge protector is a small yet essential step to guarantee your generatorโ€™s smooth and secure operation.

Whole House Generator Repair

A generator that is not working correctly is a system that may not activate when the next outage hits.

Universe diagnoses and repairs whole house generators across Nassau and Suffolk County. We can help with:

A standby generator that did not start when the utility went down has an underlying issue that needs diagnosis. We identify the cause and complete the repair so the next outage is handled.

Standby generators run a self-test on a set schedule. A self-test that fails, short-cycles, or throws an error code is a warning the system needs attention. We investigate and resolve the issue.

Rough operation, irregular cycling, or new noises from the generator point to mechanical or fuel supply issues. Addressing these early prevents a full failure during the next outage.

The automatic transfer switch has to operate correctly for the generator to do its job. We diagnose and repair transfer switch issues including failed relays, connection issues, and control problems.

Generator outside of a home with all the lights on


Green Universe Van parked on the side of residential street

(516) 473-0202

Whole House Generator Maintenance

A standby generator sits idle most of the time and has to start and run reliably the moment the utility fails. That requirement makes routine maintenance essential.

Universe provides whole house generator maintenance across Nassau and Suffolk County.

An annual maintenance visit includes oil and filter changes, spark plug inspection, battery check, and a full operational test. That visit keeps the generator ready for the next outage.

A dead battery is one of the most common reasons a standby generator fails to activate. Routine battery and starter system checks catch this before it becomes a no-start during an outage.

Natural gas and propane systems need clean supply lines, correct pressure, and proper regulation. We verify the full fuel path as part of maintenance.

The transfer switch is tested periodically to confirm it activates correctly and transfers load cleanly. That test keeps the full standby system verified, not just the generator itself.

Other Solutions for Your Home from Universe Home Services


Schedule Whole House Generator Installation on Long Island

Universe Home Services is committed to delivering the best possible products and service on every generator project.

We offer same-day services, upfront pricing, and financing options, plus 24/7 emergency service when you need it. Contact us online or call to get on the schedule.

Universe Home Services Technician near open van doors

Whole House Generator FAQs

How long does a whole house generator last?

Most standby generators last 15 to 25 years depending on usage, maintenance, and how often the unit runs. Regular maintenance extends the lifespan and supports reliable activation across that window.

Do I need a surge protector with a whole house generator?

Yes. Generators can produce a sudden surge of power during activation that could damage older electrical appliances. A whole-home surge protector regulates electrical flow and protects your devices from the fluctuation.

How much maintenance does a standby generator need?

Annual maintenance is the standard recommendation, with additional checks after heavy use during a prolonged outage. Oil changes, filter replacement, battery checks, and fuel system inspection are the core of the visit.

What size generator do I need for my home?

Size depends on your home’s electrical load, the systems you want to keep running during an outage, and the generator’s output rating. A licensed electrician performs a load calculation to match the generator to the home.

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