4.8
Based on 7250 reviews
powered by Google

National Grid Value Plus Installer
Energy Star
BBB Accredited Logo
PHCC Logo

Complete Whole House Generator Services from Universe

We want to guarantee our customers are happy with our work, and when you want a reliable whole house generator, we make it happen.

When bad weather strikes, power outages arenโ€™t uncommon throughout our area. Make sure you stay powered up with help from the pros at Universe Home Services. Universe provides complete whole house generator services across Long Island:

Installation icon
Repair icon
Maintenance icon
Retrofit and replacement icon

No matter what your generator needs are, we have you covered. Contact Universe Home Services today for generator service anywhere in Nassau and Suffolk County.

(516) 473-0202


Long Island’s Whole House Generator Team

Nassau and Suffolk County homeowners call Universe when they want a generator installed and maintained by a team that understands both the electrical work and the storm patterns that make standby power a necessity here.

A standby generator protects the entire home. Refrigerators, freezers, HVAC systems, water heaters, sump pumps, and critical home systems all stay powered when the utility goes down. Getting a whole house generator sized, installed, and transfer-switched correctly requires a licensed electrician, and Universe has been doing licensed electrical work across Long Island since 1954.

When a standby generator installation surfaces panel work, service entrance upgrades, or gas line coordination, we handle the full scope in-house.

Years in Business

Satisfaction Guaranteed

Emergency Service

Homes Serviced Annually

Why Work With Universe Home Services?

Whole house generator installation legally requires a licensed electrician. We perform every job with licensed master electricians on staff.

Since 1954, we have been doing electrical work across Nassau and Suffolk County. That long history means our team understands how Long Island’s electrical infrastructure and storm patterns affect standby power requirements.

From the generator to the transfer switch to the panel work that sometimes comes with it, we handle the full electrical scope. You do not manage multiple contractors.

Electrical issues do not always happen during business hours. Our team is available around the clock to respond to generator issues and urgent electrical problems.

We deliver clear, upfront pricing on every job. If a repair solves the problem, that is what we recommend. A replacement is recommended when it genuinely serves the homeowner.

A whole house generator is a significant investment. We offer financing options that make the installation more accessible for homeowners planning the upgrade.

Universe is a BBB Accredited Business. Seven decades of electrical service across Long Island stands behind every generator we install, repair, or maintain.

We live and work on Long Island. When a storm hits and the power goes out, you want a generator team that has been in these neighborhoods for generations.


An Easy, Stress-Free Scheduling Process

Getting a whole house generator installed or serviced should never feel complicated.

Universe Home Services makes the process easy from start to finish.

Call us or schedule service online at a time that works for you. Same-day availability is offered for active generator issues or urgent electrical concerns.

Your licensed electrician evaluates your home’s electrical load, panel capacity, gas supply, and placement options for the generator. You receive a clear recommendation and upfront pricing before any work begins.

Every installation is tested, commissioned, and registered with the manufacturer. We walk you through operation so you know what to expect the first time the system activates.

(516) 473-0202

What Our Customers Are Saying

100% Satisfaction Guarantee

4.8
Based on 7250 reviews
Tim from Universe showed up as scheduled and did a great job servicing my HVAC system to get it ready for summer. Very knowledgeable and very friendly person. Highly recommend Universe, especially Tim.
Everything is perfect but price is a little higher than you will get good service
Technician was incredible.
Service man came for burner not working
Determined pipes were frozen and advised what to do
Very helpful and courteous
This review is for Chris the electrician. I give him 10 stars if there is a ten star review. He was professional,cordial,took time to explain the process. He was also very patient . He made sure the whole process was safe.
Good service and the technician dylan was professional and honest
Very good service and the Technician Dylan was very professional and honest
Helped with very clearly estimate of Electric Panel, Heat Pump and Hot water systems.
Great service and on time. Thanks.
Great job
The service provided by Alex was excellent. He explained everything he did in detail and taught me something about our split unit that I did not know. I would welcome him back to do our service any time.
This company provides good service… The technicians are competent, courteous and prompt… I highly recommend this company.
Brandon was able to install a PVB for my irrigation system to keep me in compliance with Federal law and I sure liberty water did not turn off my system. Brandon showed up the next day after I called, he completed the work in less than two hours. He was polite and explained what he was doing, even took the time to install extra hose bibs to ensure it was easier for me to blow out the system. I will ask for him again if I have a plumbing issue.
Prompt response and solved the problem.
Neat and tidy installation and clean up. Excellent job!
Nick was very knowledgeable & personable.
Universe is lucky ๐Ÿ€ to have such a great employee
We had a serviceman come to our house to check into our heating issues. Our burner is showing corrosion due to living near the ocean. We could either repair or replace. We are going to replace the system. The serviceman, Anthony was knowledgeable and not pushy.
This edit is in regards to a recent appt for my AC tune up. The fact that I keep getting rescheduled the day before my appt and after confirming is highly unprofessional. You also need to come up with a better response as to why you are rescheduling as your reps use the same line verbatim. Like everyone else my AC requires maintenance. I had to take days off of work to accommodate YOUR availability only to be cancelled each time, now twice! Its highly inappropriate and unprofessional. Do not bother making appts with this company!

April.2026 update. Alex came and did my tune up. He was very knowledgeable and professional. Thank you for all your time and help. Much appreciated!
Frank N was wonderful. He explained everything thoroughly.
Barney R 3 is wonderful, knowledgeable and professional person. I am very happy to work with him.
Called Universe for a maintenance of our central air. They sent Nick Samson and he did a great job. He was courteous and professional. I highly recommend both Nick and Universe. They always make good on their promises.
Bob was extremely knowledgeable and professional. Outstanding service.
I called at 1:15 in the morning due to my oil burner leaking oil. Dylan was at my home by 8:00 a.m to fix the problem. He knew what the problem was right away and fixed it. He was efficient and clean.
Jake was very professional and provided great details regarding services. I really appreciate the time and attention to details that he took.
The service was great and friendly, doesnt seem like there is any bull. A little expensive but worth it for the service.

Universe Home Services truck stocked for HVAC, plumbing, and electrical repairs

(609) 799-3434

Whole House Generator Installation

Installing a whole house generator is a licensed electrical project that integrates the generator, the transfer switch, the fuel supply, and the home’s electrical panel into one automated system.

Universe installs whole house generators across Nassau and Suffolk County.

A whole house generator powers the full home during an outage. Refrigerators, freezers, HVAC, water heaters, sump pumps, and entertainment systems all stay running without the stress or fire risk of a portable generator setup.

A properly installed standby generator activates on its own when the utility power fails and shuts down when power is restored. You do not have to be home for the system to protect the house.

Universe performs a load calculation before recommending a generator size. A correctly sized unit runs efficiently and handles the home’s real electrical demand without cycling or overloading.

The automatic transfer switch is the brain of the standby system. We install or upgrade the transfer switch, coordinate with the existing panel, and complete any panel work required for a clean installation.

Whole House Generator Replacement

When an existing standby generator has reached the end of its service life or is no longer reliable, replacement is the right call to keep the home protected.

Universe handles whole house generator replacement across Nassau and Suffolk County.

Standby generators have a finite service life, typically 15 to 25 years depending on usage and maintenance. A generator past that window is not a system to rely on through the next storm season.

When the cost of a significant repair approaches what a new generator costs installed, replacement is the better investment. A new unit also comes with manufacturer warranty and updated technology.

Additions, electric vehicle charging, or new HVAC equipment can push the home’s electrical load beyond what the existing generator was sized for. Replacement with a correctly sized unit restores full protection.

A standby generator that fails to activate, runs inconsistently, or needs repeated service is a system that cannot be counted on during an outage. Replacement provides a dependable restart.


An electric outlet glowing from within and a three prong electric plug and cord.

Make Sure You Have a Surge Protector When You Install a Generator

Installing a generator is a wise decision for ensuring uninterrupted power supply during outages, but it comes with its own set of considerations. When setting up a generator, itโ€™s crucial to pair it with a surge protector.

Generators, when activated, can produce a sudden surge of power that may overwhelm and damage older electrical appliances not designed to handle such fluctuations. A surge protector acts as a barrier, regulating the electrical flow and protecting your appliances from potential damage.

By incorporating this additional layer of protection, you ensure the longevity of your devices and enhance the overall safety of your electrical system. Investing in a surge protector is a small yet essential step to guarantee your generatorโ€™s smooth and secure operation.

Whole House Generator Repair

A generator that is not working correctly is a system that may not activate when the next outage hits.

Universe diagnoses and repairs whole house generators across Nassau and Suffolk County. We can help with:

A standby generator that did not start when the utility went down has an underlying issue that needs diagnosis. We identify the cause and complete the repair so the next outage is handled.

Standby generators run a self-test on a set schedule. A self-test that fails, short-cycles, or throws an error code is a warning the system needs attention. We investigate and resolve the issue.

Rough operation, irregular cycling, or new noises from the generator point to mechanical or fuel supply issues. Addressing these early prevents a full failure during the next outage.

The automatic transfer switch has to operate correctly for the generator to do its job. We diagnose and repair transfer switch issues including failed relays, connection issues, and control problems.

Generator outside of a home with all the lights on


Green Universe Van parked on the side of residential street

(516) 473-0202

Whole House Generator Maintenance

A standby generator sits idle most of the time and has to start and run reliably the moment the utility fails. That requirement makes routine maintenance essential.

Universe provides whole house generator maintenance across Nassau and Suffolk County.

An annual maintenance visit includes oil and filter changes, spark plug inspection, battery check, and a full operational test. That visit keeps the generator ready for the next outage.

A dead battery is one of the most common reasons a standby generator fails to activate. Routine battery and starter system checks catch this before it becomes a no-start during an outage.

Natural gas and propane systems need clean supply lines, correct pressure, and proper regulation. We verify the full fuel path as part of maintenance.

The transfer switch is tested periodically to confirm it activates correctly and transfers load cleanly. That test keeps the full standby system verified, not just the generator itself.

Other Solutions for Your Home from Universe Home Services


Schedule Whole House Generator Installation on Long Island

Universe Home Services is committed to delivering the best possible products and service on every generator project.

We offer same-day services, upfront pricing, and financing options, plus 24/7 emergency service when you need it. Contact us online or call to get on the schedule.

Universe Home Services Technician near open van doors

Whole House Generator FAQs

How long does a whole house generator last?

Most standby generators last 15 to 25 years depending on usage, maintenance, and how often the unit runs. Regular maintenance extends the lifespan and supports reliable activation across that window.

Do I need a surge protector with a whole house generator?

Yes. Generators can produce a sudden surge of power during activation that could damage older electrical appliances. A whole-home surge protector regulates electrical flow and protects your devices from the fluctuation.

How much maintenance does a standby generator need?

Annual maintenance is the standard recommendation, with additional checks after heavy use during a prolonged outage. Oil changes, filter replacement, battery checks, and fuel system inspection are the core of the visit.

What size generator do I need for my home?

Size depends on your home’s electrical load, the systems you want to keep running during an outage, and the generator’s output rating. A licensed electrician performs a load calculation to match the generator to the home.

Redeem Offer

Your Promotional Selection Has Been Applied!