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Complete Whole House Generator Services from Universe

We want to guarantee our customers are happy with our work, and when you want a reliable whole house generator, we make it happen.

When bad weather strikes, power outages aren’t uncommon throughout our area. Make sure you stay powered up with help from the pros at Universe Home Services. Universe provides complete whole house generator services across Long Island, Rockland County & Bergen County:

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No matter what your generator needs are, we have you covered. Contact Universe Home Services today for generator service anywhere in Long Island, Rockland County & Bergen County.

(516) 473-0202


Long Island, Rockland County & Bergen County’s Whole House Generator Team

Long Island, Rockland County & Bergen County homeowners call Universe when they want a generator installed and maintained by a team that understands both the electrical work and the storm patterns that make standby power a necessity here.

A standby generator protects the entire home. Refrigerators, freezers, HVAC systems, water heaters, sump pumps, and critical home systems all stay powered when the utility goes down. Getting a whole house generator sized, installed, and transfer-switched correctly requires a licensed electrician, and Universe has been doing licensed electrical work across Long Island since 1954.

When a standby generator installation surfaces panel work, service entrance upgrades, or gas line coordination, we handle the full scope in-house.

Years in Business

Satisfaction Guaranteed

Emergency Service

Homes Serviced Annually

Why Work With Universe Home Services?

Whole house generator installation legally requires a licensed electrician. We perform every job with licensed master electricians on staff.

Since 1954, we have been doing electrical work across Long Island, Rockland County & Bergen County. That long history means our team understands how Long Island’s electrical infrastructure and storm patterns affect standby power requirements.

From the generator to the transfer switch to the panel work that sometimes comes with it, we handle the full electrical scope. You do not manage multiple contractors.

Electrical issues do not always happen during business hours. Our team is available around the clock to respond to generator issues and urgent electrical problems.

We deliver clear, upfront pricing on every job. If a repair solves the problem, that is what we recommend. A replacement is recommended when it genuinely serves the homeowner.

A whole house generator is a significant investment. We offer financing options that make the installation more accessible for homeowners planning the upgrade.

Universe is a BBB Accredited Business. Seven decades of electrical service across Long Island stands behind every generator we install, repair, or maintain.

We live and work on Long Island. When a storm hits and the power goes out, you want a generator team that has been in these neighborhoods for generations.


An Easy, Stress-Free Scheduling Process

Getting a whole house generator installed or serviced should never feel complicated.

Universe Home Services makes the process easy from start to finish.

Call us or schedule service online at a time that works for you. Same-day availability is offered for active generator issues or urgent electrical concerns.

Your licensed electrician evaluates your home’s electrical load, panel capacity, gas supply, and placement options for the generator. You receive a clear recommendation and upfront pricing before any work begins.

Every installation is tested, commissioned, and registered with the manufacturer. We walk you through operation so you know what to expect the first time the system activates.

(516) 473-0202

What Our Customers Are Saying

100% Satisfaction Guarantee

4.8
Based on 7753 reviews
Eileen Hinshaw
18 hours ago
Nick from Universe Home Services was friendly, courteous, and efficient in performing annual maintenance on my heating and hot water system. I've been with Universe for years and would highly recommend them.
elizabeth king
18 hours ago
Had a heating system tune-up. Bob the technician was excellent. Came during a chaotic time ( three grandchildren under 5 ) smiled through the entire process and fixed all my problems.
John Burke
20 hours ago
Great job you saved us a lot of grief I'm calling you from South Carolina thank you for the repair
Catherine Boccieri
23 hours ago
Came within 6 hours from my initial phone call. Very knowledgeable about the ac unit. Repair was done. Very polite and professional.
Rochelle Slatz
2 days ago
Excellent service! Very knowledgeable and efficient service.
Susan Lembo
4 days ago
Tech was very knowledgeable and explained the results of his inspection.
Excellent, quick professional service. Will definitely use Universe again.
kurt simoncic
4 days ago
Very polite and respectful. Tech was very honest and friendly
Bob Edelman
5 days ago
Very professional service person
Carolyn Brunjes
5 days ago
Will was great ! very helpful !
Sheng Zhou
5 days ago
James is a great guy. He helped maintain the boiler and fixed the unit non-stopping fan. He also provided valuable information regarding the system. Highly recommended!
Christopher was very professional and very thorough I just became a customer of this company and I was extremely pleased with the boiler maintenance performed.
Melanie has been to my house twice now, once to install a water heater and water filter and today to replace a faucet for my powder room sink. Both times she was terrific. Very knowledgeable and professional. She took great care in her work.
Prasanth Nair
6 days ago
He saved the day… Came on time and finished job satisfactorily and professionally…
Bill Hagemann
6 days ago
2nd time using universal. From start to finish,excellent work. Bryan and Ryan were great.
Jessica Forcey
6 days ago
Sal worked with Joe on our boiler, they did a marvelous job. Their work is beyond exceptional. If I could give them 10 stars I would. They cleaned up after themselves and told me if I needed it or if we needed it any help with anything to call. I highly recommend them for any PLUMBING or Heating work that you need to have done thank you UNIVERSE for these great workers. I didn’t want to leave out Nick. He was great too, and I would give him 10 stars.
Jeron Chambers
6 days ago
Great service
Mark Platania
6 days ago
Universe is pretty good, they were here the next day after calling them to repair my AC unit. The guy Steve is very good at what he does, he came out twice to fix the unit outside and each time he knew exactly what it was and fixed it in no time.
Alix Bleek
6 days ago
Frank serviced my furnace. Was very knowledgeable
Professional, on time and knowledgeable
Dylan Allen was a knowledgeable, professional technician. He explained all he was going to do in a way I coukd understand it. He was very helpful if something was needed. He was very personable. He has been to my home on two different occasions and each time I was very satisfied.
Andrea Roberson
6 days ago
Grateful.
Will arrived on time. Was very professional and explained the entire process and condition of my heating system.
Melanie Swann
6 days ago
Excellent work!
Technician James arrived on time and carried out my yearly inspection of my tankless water heater to my complete satisfaction. He was professional and explained what he was doing and made recommendations to extended the life of my system. He was pleasant and also provided me with a detail report of the work he completed. I would strongly recommend Universe Home Service for any of your electrical and heating issues.

Universe Home Services truck stocked for HVAC, plumbing, and electrical repairs

(609) 799-3434

Whole House Generator Installation

Installing a whole house generator is a licensed electrical project that integrates the generator, the transfer switch, the fuel supply, and the home’s electrical panel into one automated system.

Universe installs whole house generators across Long Island, Rockland County & Bergen County.

A whole house generator powers the full home during an outage. Refrigerators, freezers, HVAC, water heaters, sump pumps, and entertainment systems all stay running without the stress or fire risk of a portable generator setup.

A properly installed standby generator activates on its own when the utility power fails and shuts down when power is restored. You do not have to be home for the system to protect the house.

Universe performs a load calculation before recommending a generator size. A correctly sized unit runs efficiently and handles the home’s real electrical demand without cycling or overloading.

The automatic transfer switch is the brain of the standby system. We install or upgrade the transfer switch, coordinate with the existing panel, and complete any panel work required for a clean installation.

Whole House Generator Replacement

When an existing standby generator has reached the end of its service life or is no longer reliable, replacement is the right call to keep the home protected.

Universe handles whole house generator replacement across Long Island, Rockland County & Bergen County.

Standby generators have a finite service life, typically 15 to 25 years depending on usage and maintenance. A generator past that window is not a system to rely on through the next storm season.

When the cost of a significant repair approaches what a new generator costs installed, replacement is the better investment. A new unit also comes with manufacturer warranty and updated technology.

Additions, electric vehicle charging, or new HVAC equipment can push the home’s electrical load beyond what the existing generator was sized for. Replacement with a correctly sized unit restores full protection.

A standby generator that fails to activate, runs inconsistently, or needs repeated service is a system that cannot be counted on during an outage. Replacement provides a dependable restart.


An electric outlet glowing from within and a three prong electric plug and cord.

Make Sure You Have a Surge Protector When You Install a Generator

Installing a generator is a wise decision for ensuring uninterrupted power supply during outages, but it comes with its own set of considerations. When setting up a generator, it’s crucial to pair it with a surge protector.

Generators, when activated, can produce a sudden surge of power that may overwhelm and damage older electrical appliances not designed to handle such fluctuations. A surge protector acts as a barrier, regulating the electrical flow and protecting your appliances from potential damage.

By incorporating this additional layer of protection, you ensure the longevity of your devices and enhance the overall safety of your electrical system. Investing in a surge protector is a small yet essential step to guarantee your generator’s smooth and secure operation.

Whole House Generator Repair

A generator that is not working correctly is a system that may not activate when the next outage hits.

Universe diagnoses and repairs whole house generators across Long Island, Rockland County & Bergen County. We can help with:

A standby generator that did not start when the utility went down has an underlying issue that needs diagnosis. We identify the cause and complete the repair so the next outage is handled.

Standby generators run a self-test on a set schedule. A self-test that fails, short-cycles, or throws an error code is a warning the system needs attention. We investigate and resolve the issue.

Rough operation, irregular cycling, or new noises from the generator point to mechanical or fuel supply issues. Addressing these early prevents a full failure during the next outage.

The automatic transfer switch has to operate correctly for the generator to do its job. We diagnose and repair transfer switch issues including failed relays, connection issues, and control problems.

Generator outside of a home with all the lights on


Green Universe Van parked on the side of residential street

(516) 473-0202

Whole House Generator Maintenance

A standby generator sits idle most of the time and has to start and run reliably the moment the utility fails. That requirement makes routine maintenance essential.

Universe provides whole house generator maintenance across Long Island, Rockland County & Bergen County.

An annual maintenance visit includes oil and filter changes, spark plug inspection, battery check, and a full operational test. That visit keeps the generator ready for the next outage.

A dead battery is one of the most common reasons a standby generator fails to activate. Routine battery and starter system checks catch this before it becomes a no-start during an outage.

Natural gas and propane systems need clean supply lines, correct pressure, and proper regulation. We verify the full fuel path as part of maintenance.

The transfer switch is tested periodically to confirm it activates correctly and transfers load cleanly. That test keeps the full standby system verified, not just the generator itself.

Other Solutions for Your Home from Universe Home Services


Schedule Whole House Generator Installation on Long Island, Rockland County & Bergen County

Universe Home Services is committed to delivering the best possible products and service on every generator project.

We offer same-day services, upfront pricing, and financing options, plus 24/7 emergency service when you need it. Contact us online or call to get on the schedule.

Universe Home Services Technician near open van doors

Whole House Generator FAQs

How long does a whole house generator last?

Most standby generators last 15 to 25 years depending on usage, maintenance, and how often the unit runs. Regular maintenance extends the lifespan and supports reliable activation across that window.

Do I need a surge protector with a whole house generator?

Yes. Generators can produce a sudden surge of power during activation that could damage older electrical appliances. A whole-home surge protector regulates electrical flow and protects your devices from the fluctuation.

How much maintenance does a standby generator need?

Annual maintenance is the standard recommendation, with additional checks after heavy use during a prolonged outage. Oil changes, filter replacement, battery checks, and fuel system inspection are the core of the visit.

What size generator do I need for my home?

Size depends on your home’s electrical load, the systems you want to keep running during an outage, and the generator’s output rating. A licensed electrician performs a load calculation to match the generator to the home.

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