4.8
Based on 7251 reviews
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Don’t Let a Broken AC Leave You Without Cooling This Summer

You need air conditioning repair on Long Island. We are here to help.

Whether your air conditioner stopped cooling entirely, is blowing warm air, or is showing signs something is wrong, Universe Home Services is ready.

Our family-owned and -operated company has delivered trusted home comfort services since 1954, providing reliable solutions to enhance the efficiency and performance of your HVAC systems. With our trained and experienced technicians, paired with cutting-edge technology and a commitment to customer satisfaction, we ensure prompt and professional air conditioning repairs.

(516) 473-0202

HVAC technician beside open Universe Home Services van


24/7 Emergency AC Repairs

A cooling system that quits on the hottest night of a Long Island summer is not something you wait on until morning.

July and August regularly push heat indexes past 95 degrees, and a home without air conditioning in those conditions becomes unsafe quickly, especially for young children and older family members.

Universe offers 24/7 emergency AC repair across Long Island, and the technician who arrives comes stocked for your specific system rather than placing a parts order after the fact.


Your Long Island Cooling Team

Nassau and Suffolk County homeowners have called Universe when their AC went out for decades, and outdoor units across Long Island deal with salt air from three sides of the island plus months of continuous operation that push cooling equipment harder than most manufacturer specs assume.

Serving Long Island since 1954 means our technicians know how postwar housing stock, older ductwork, and coastal corrosion all factor into the calls we handle across Levittown, Hicksville, Huntington, and Babylon, and that knowledge shows up in how fast a diagnosis actually lands.

Years in Business

Satisfaction Guaranteed

Emergency Service

Homes Serviced Annually

(516) 473-0202

Universe’s AC Repair Process

From your first call to the moment your home is cool again, the path forward is straightforward.

Call or reach out online and describe what the AC is doing. Most AC repair calls across Long Island get same-day service, and no-cooling emergencies get immediate dispatch.

Your technician arrives on time, inspects the full system, and identifies the root cause rather than the surface symptom. You hear exactly what was found in plain terms.

After you hear your options and the cost before any work begins, the approved repair is completed using quality parts, and the system is run through a full performance check to confirm it is cooling correctly before your technician leaves.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.8
Based on 7251 reviews
Tim from Universe showed up as scheduled and did a great job servicing my HVAC system to get it ready for summer. Very knowledgeable and very friendly person. Highly recommend Universe, especially Tim.
Everything is perfect but price is a little higher than you will get good service
Technician was incredible.
Service man came for burner not working
Determined pipes were frozen and advised what to do
Very helpful and courteous
This review is for Chris the electrician. I give him 10 stars if there is a ten star review. He was professional,cordial,took time to explain the process. He was also very patient . He made sure the whole process was safe.
Good service and the technician dylan was professional and honest
Very good service and the Technician Dylan was very professional and honest
Helped with very clearly estimate of Electric Panel, Heat Pump and Hot water systems.
Great service and on time. Thanks.
Great job
The service provided by Alex was excellent. He explained everything he did in detail and taught me something about our split unit that I did not know. I would welcome him back to do our service any time.
This company provides good service… The technicians are competent, courteous and prompt… I highly recommend this company.
Brandon was able to install a PVB for my irrigation system to keep me in compliance with Federal law and I sure liberty water did not turn off my system. Brandon showed up the next day after I called, he completed the work in less than two hours. He was polite and explained what he was doing, even took the time to install extra hose bibs to ensure it was easier for me to blow out the system. I will ask for him again if I have a plumbing issue.
Prompt response and solved the problem.
Neat and tidy installation and clean up. Excellent job!
Nick was very knowledgeable & personable.
Universe is lucky ๐Ÿ€ to have such a great employee
We had a serviceman come to our house to check into our heating issues. Our burner is showing corrosion due to living near the ocean. We could either repair or replace. We are going to replace the system. The serviceman, Anthony was knowledgeable and not pushy.
This edit is in regards to a recent appt for my AC tune up. The fact that I keep getting rescheduled the day before my appt and after confirming is highly unprofessional. You also need to come up with a better response as to why you are rescheduling as your reps use the same line verbatim. Like everyone else my AC requires maintenance. I had to take days off of work to accommodate YOUR availability only to be cancelled each time, now twice! Its highly inappropriate and unprofessional. Do not bother making appts with this company!

April.2026 update. Alex came and did my tune up. He was very knowledgeable and professional. Thank you for all your time and help. Much appreciated!
Frank N was wonderful. He explained everything thoroughly.
Barney R 3 is wonderful, knowledgeable and professional person. I am very happy to work with him.
Called Universe for a maintenance of our central air. They sent Nick Samson and he did a great job. He was courteous and professional. I highly recommend both Nick and Universe. They always make good on their promises.
Bob was extremely knowledgeable and professional. Outstanding service.
I called at 1:15 in the morning due to my oil burner leaking oil. Dylan was at my home by 8:00 a.m to fix the problem. He knew what the problem was right away and fixed it. He was efficient and clean.
Jake was very professional and provided great details regarding services. I really appreciate the time and attention to details that he took.
The service was great and friendly, doesnt seem like there is any bull. A little expensive but worth it for the service.

Universe Home Services service vehicle for local home repairs

(516) 473-0202

Signs Your AC Needs Repair

Long Island’s combination of coastal salt air, summer humidity, and continuous seasonal operation creates failure patterns we see and solve every day.

Our technicians arrive prepared for your specific system, not a generalist running through a checklist.

A cooling system running without enough refrigerant cannot cool your home no matter how long it runs. Salt air on Long Island accelerates corrosion at refrigerant line connections, making slow leaks more common here than in most markets, and homeowners in Seaford, Wantagh, and Bellmore call us for this repair more than almost any other. Locating the source, repairing it, and recharging the system to spec restores full cooling capacity.

A coil that has iced over points to restricted airflow or a refrigerant problem, and Long Island’s summer humidity makes the symptoms worse before they get better. This is one of the more common AC repair calls we handle across Massapequa, Merrick, and East Meadow through July and August, and thawing the coil without finding the underlying cause means the ice comes back within days.

Outdoor AC units on Long Island deal with salt air year-round, which corrodes capacitors and contactors faster than in most markets. Homeowners in Oceanside, Baldwin, and Freeport see this failure regularly on systems exposed to south shore air, and testing and replacing the failed components before they leave the compressor unable to start is the difference between a quick fix and an expensive secondary failure.

When your air conditioner runs on its own schedule regardless of what you set, or the temperature in the house does not match what the thermostat reads, the problem may be the controls rather than the equipment. We see this often in Farmingdale, Plainview, and Syosset where multi-zone and newer smart thermostat installs introduce communication issues, and diagnosing at the source rather than replacing parts at random is what keeps the repair from turning into a guessing game.

Long Island’s summer humidity pushes significantly more moisture through an air conditioning system than in drier climates. A backed-up condensate drain forces water where it does not belong, which is a call we handle regularly across Levittown, Hicksville, and Bethpage where finished basement air handlers mean a clogged line shows up as water damage before anyone notices the drip. Clearing the line and confirming it is flowing freely before we leave is standard.

A failing blower motor shows up as weak airflow from the vents. The system runs but your home never catches up, no matter how long the air conditioner runs, and homeowners in Garden City, Westbury, and Uniondale call us for this repair when rooms start feeling uneven. Testing the motor, replacing it when needed, and checking for secondary duct restrictions compounding the problem gets airflow back where it should be.

Why Long Island Homeowners Trust Universe for AC Repair

Choosing who handles your AC repair in Garden City, Syosset, West Babylon, or anywhere across Long Island affects whether the job gets done right the first time.

Someone who knows this island’s homes and shows up ready is what separates a real fix from a callback.

Every AC repair Universe completes is performed by a certified HVAC technician. That matters when the work involves refrigerant handling, electrical diagnostics, and the kind of coastal-corrosion failure patterns that need experience to diagnose correctly the first time.

Most AC repair calls across Long Island are handled the same day, and when your home in Lindenhurst, Copiague, or West Babylon is 85 degrees and rising, waiting days for cooling service is not an acceptable answer.

You hear what was found and what it costs to fix before anything is touched, so the price you approve is the price on the invoice. No scope creep, no surprise add-ons when the work is complete.

Universe is a BBB Accredited Business, an Energy Star partner, and a Nexstar Network member, and every AC repair is backed by those standards.

(516) 473-0202


(516) 473-0202

Should You Repair or Replace Your AC?

When your AC needs a significant repair, replacement is a fair question to ask.

Both options get an honest read with no pressure in either direction, based on the system in front of us and what the next several cooling seasons look like.

Central AC systems typically last 10 to 15 years, and salt air and Long Island’s hard cooling seasons push outdoor equipment toward the shorter end of that range. A unit under 10 years old with an isolated failure is almost always worth repairing, while one past 12 to 15 years facing a significant repair is worth a real replacement conversation.

A second or third service call in the same season signals a system failing in stages. When repair costs approach half the cost of a new system, continued investment in aging equipment rarely makes financial sense versus stepping into a newer high-efficiency unit.

Rising cooling bills with no change in usage mean a system losing efficiency. PSEG Long Island rates run among the highest in the country, so an outdated system here costs significantly more every month than it would in most other markets, and a high-efficiency replacement pays back faster.

Visible corrosion on the condenser coil, a failed compressor, or a system requiring R-22 refrigerant that is no longer manufactured are signs a unit has reached the end of its practical life. Your technician gives you an honest assessment of what is actually in front of them before any decision is made.


Worry Less About Your Home with the Home Comfort Club

The Home Comfort Club is Universe’s whole-home membership, and it takes the stress out of home maintenance by covering the systems that keep your house running under a single plan.

Members get two pre-scheduled semi-annual maintenance visits, priority scheduling when you need service, no dispatch fee on work performed, and a 24-hour emergency service guarantee.

Your central AC sits alongside heating, furnaces, heat pumps, ducted and ductless mini-splits, and boilers in what is covered, with basic visual inspections on plumbing and electrical included so nothing important gets overlooked. Contact us to learn how the membership works.

Green Universe Van parked on the side of residential street


Other Services You May Need


Schedule AC Repair Across Long Island

When your AC is not working and you need it resolved today, Universe is ready.

Our technicians diagnose the problem, explain what they found, and complete a repair that gets tested before they leave, and whether you are in Farmingdale, Syosset, Port Jefferson, or anywhere across Long Island, every call gets the same thoroughness.

Contact our team for your AC repair. Free estimates are available on replacement if that is the direction the conversation goes.

Universe Home Services Technician near open van doors


Frequently Asked Questions About AC Repair

How do I know my AC needs repair and not just a filter change?

A dirty filter causes weak airflow, but it does not cause warm air, short-cycling, unusual sounds, or water around the unit. Change the filter first, and if the problem persists, something else is wrong. Signs that point to a real AC repair include an air conditioner that runs but does not cool the house, unit making sounds it never made before, or moisture showing up where it does not belong, all of which are calls we handle regularly on Long Island where coastal humidity compounds minor issues into bigger ones.

How quickly can you get to my home?

Most AC repair calls across Long Island are handled same-day, and for no-cooling emergencies from Wantagh and Copiague to West Hempstead and Dix Hills, 24/7 service means you are not left without air conditioning through the night. Home Comfort Club members receive priority scheduling, which matters most during the first real heat wave when every HVAC company on the island is getting slammed at once.

My system is 12 years old. Is it worth repairing?

It depends on what the technician finds. An isolated failure on a well-maintained 12-year-old system is often still worth repairing, while a pattern of failures, a failed compressor, or visible corrosion on outdoor equipment that has spent years in Long Island’s salt air changes that calculation. You get an honest answer based on what is actually in front of us, not a default push in either direction.

Will the repair cost change after the technician arrives?

No. Your technician diagnoses the problem, tells you what was found, and gives you the repair cost before touching anything. You decide whether to proceed, and the quoted price is what you pay on the invoice.

Does regular maintenance actually prevent AC breakdowns?

For most failure types, yes. A spring tune-up checks refrigerant levels, cleans coils, tests electrical components, and clears the condensate drain before the cooling season starts, and most of the failures we get called for in July and August would have shown up as a minor issue in April. Home Comfort Club members have this visit scheduled automatically so it does not get skipped.

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