4.8
Based on 7605 reviews
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Universe Van

When Your Heat Goes Out, You Need It Fixed Today

You should not have to spend a night without heat on Long Island, Rockland County & Bergen County in January waiting for a technician to become available.

Universe Home Services provides same-day heating repair across Long Island, covering furnaces, boilers, heat pumps, ductless systems, and oil heating equipment.

Licensed technicians, same-day availability, and 24/7 emergency response mean you are not stuck in a cold house waiting for help. Contact us online to get scheduled today.

(516) 473-0202


One Call for Every Heating System Under Your Roof

Long Island homes run the full range of heating equipment, and most service companies specialize in one fuel type or one system family.

Universe works on all of it under one roof, and that matters because a same-day call often turns up a related issue somewhere else in the home. A boiler sharing the same flue as a water heater, a heat pump tied into electrical you did not know was undersized, a ductless system feeding rooms the central system was never sized to handle.

Our technicians handle HVAC, plumbing, and electrical from a single call, so the right fix lands the first time without chasing down a second contractor.

(516) 473-0202


Your Long Island, Rockland County & Bergen County Heating Team

Long Island homes run a wide range of heating systems: oil furnaces across Long Island neighborhoods built before gas was available, boilers with baseboard or cast iron radiators in homes built mid-century, and a growing number of heat pump conversions.

Universe has been handling heating repair across Long Island, Rockland County & Bergen County since 1954, and our technicians have worked on every equipment type in homes across Levittown, Rockville Centre, Huntington, and Babylon long enough to know which failure patterns are specific to local conditions versus what the manual says.

Years in Business

Satisfaction Guaranteed

Emergency Service

Homes Serviced Annually

(516) 473-0202

Your Heating Repair, Step by Step

From your first call to a warm home, the path forward is straightforward.

Call or reach out online. We ask the right questions about your heating system and what it is doing, and most calls across Long Island get same-day service with immediate dispatch for no-heat emergencies.

Your technician arrives on time and starts by hearing what you have noticed: when it stopped, any sounds or behaviors that preceded the failure, anything that changed recently. From there, the full system gets inspected across whatever equipment is in your home: furnace, boiler, heat pump, or ductless system, along with the controls, fuel supply, and safety components. The goal is the root cause, not just the visible symptom.

Once the diagnosis is complete, you hear what was found in plain language and receive the cost before any work begins. Once you approve, the repair is completed using quality parts, and the system is run through a full heating cycle to confirm it is operating correctly and safely before your technician leaves.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.8
Based on 7605 reviews
Island Sun
9 hours ago
Absolutely fantastic! Jamie was outstanding as well as Keith and Ben! I'm a first time homeowner and Jamie went way above and beyond helping me get my mini splits furnace and on demand hot water heater. Keith was very informative and helpful when giving me my electric service quote and Ben was great when he and his crew (Fritz among many others) came to install everything! Also, the customer service employees are very nice and do a really good job. When I bought this home knowing I needed these things immediately I did a lot of review reading and once I came to Universe and read how happy people were I knew this was who I was going to go with.
Paul Reh
7 days ago
I received a quote on replacing an older existing central air conditioning for my home last summer from Frank Barczik. I didnโ€™t decide to purchase at that time. Last week an emergency situation developed and I called Frank. He quickly and professionally sent me a new quote. I decided to go ahead with the replacement. He stopped by to double check everything. Universe was able to have an installation crew at my home the next day. The crew worked neatly and diligently throughout the day to install the system by 5 pm. Frank stopped by midday to check on everything. The installers were polite and knew what they were doing. I am very satisfied with the work that was done. If you want a professional job done right the first time with a great company that stands behind their work, choose Universe.
Mary Vargas
1 week ago
Connor Tomaszewski is one of the best technicians out there and the only one who truly knows Navien boilers inside and out. His work is outstanding, and he is always professional, knowledgeable, and reliable. I highly recommend him to anyone looking for top-quality service!
We recently hired Universe for our oil to gas conversion, along with some related work. Everyone who worked on these projects was professional and a pleasure to deal with. In particular, Nikki LaCava did a wonderful job coordinating the work and assisting with our permits and other required paperwork. Brian Gerle and Hayden Muttee did a fantastic job installing the gas piping for the project, while Sal Tarantino and his crew (Hayden Muttee and Nick DiGiacomo) also did fantastic and efficient work removing our old furnace and hot water heater and installing the new equipment. Additionally, Christopher Martin did a great job fixing an interim problem with our old hot water heater before the final conversion was completed. Thanks to you all for a job very well done – each one of you deserves a five-star review! Thank you again for everything, Craig and Claudine Livingston
Paula Condit
2 weeks ago
Dawid Boroch and Tyler Quintero came to upgrade my electric, replace box inside and outside. Fantastic job done. Neat clean and knowledgeable. Explained all! Very happy with Universe
JG
2 weeks ago
June 2026 The pump from my washing machine decided to stop working a few nights ago. What a disaster! Thank goodness I had the gizmo on the floor that starts beeping when water hits it because it could have been a lot worse. The water in the pump kept pouring out until it was empty. I called Universe and Melanie F. came over. She evaluated the situation and made plans to come back the following day to install a new pump. I was so impressed with Melanie. Her recommendations on the new pump worked out great. I was so pleased with Melanie's professionalism and knowledge that she's coming back soon to install the automatic water main shut off when it senses a leak. Once again I highly recommend Universe and Melanie F.! April 2026 Nick S. came to do the yearly service for my air conditioning. Nick is great and very up front which I like. After almost 17 years I need a new system. Ugh! He brought me outside and showed me all the reasons why it should be replaced. I could wait & see but didnโ€™t want to risk it so Saturday Iโ€™ll be getting a new system. It just needs to be done. I was very happy Nick explained everything to me. Heโ€™s very knowledgeable & friendly. I would also like to acknowledge the following employees from Universe who all had some part of the installation of my furnace, compressor and humidifier. Everyone who came to my house were so friendly and respectful. The guys all explained what was being done. They also installed an Air Scrubber which purifies my system of spores, etc. The employees are Tommy Ercolano, Matt Drury, Carlos Caceros, Justin Quan-Soon, Jamell Smith and Karl Rindfleisch. All were fabulous. And I can't forget Chester Sacknievich who came back to fix an issue I was having and figured out the solution. Chester is great. I highly recommend Universe. Their employees go above and beyond!!
Vanessa Arnone
2 weeks ago
Our water heater unexpectedly had to be replaced after National Grid identified it as a safety concern before reconnecting our gas service. Needless to say, it was a very stressful and completely unexpected situation. From my very first phone call, everyone at Universe Home Services was kind, patient, and incredibly helpful. They understood the urgency and had a technician at my home much sooner than I expected. Jeff Madonia was outstanding. He took the time to thoroughly inspect everything, patiently answered every question I had, and never made me feel rushed or like I was inconveniencing him. He explained my options clearly, walked me through the estimates on his tablet, and made sure I understood everything before moving forward. Initially, it looked like the installation might have to wait until the following morning. I asked if there was any chance it could be done the same day, and Jeff immediately went to see what he could do. A few minutes later, he came back and told me they were going to make it happen that day. That level of customer service meant so much during a stressful situation. I also appreciated how respectful Jeff was while working in my home. Even when I had left the door unlocked while he was moving equipment in and out, he always knocked before coming back inside. That level of professionalism and respect stood out to me and made a stressful situation much easier. The entire experience, from the first phone call through the completed installation, was professional, efficient, and reassuring. Jeffโ€™s kindness, knowledge, and willingness to go the extra mile made all the difference. Thank you, Jeff, and thank you to the Universe Home Services team.
I had an issue with my HVAC, and Universal was able to send someone out very quickly. Both Chester and Dawid were knowledgeable, professional, efficient, and very respectful of my home. They diagnosed and fixed the problem promptly, and the entire experience was smooth from start to finish. Thank you for your excellent service! I will definitely use Universal again in the future and highly recommend them.
Anthony Hartmann
3 weeks ago
Excellent work by Patrick for a light fixture and hard wiring for a video doorbell with chime.
Michael Greer
4 weeks ago
Universe responded promptly to my service call and the technician was very friendly and knowledgeable. We had to wait a few days for the parts, but when it arrived (new sewage ejector pump) the repair was done quickly and everything worked perfectly.
howard valan
4 weeks ago
Tim the technician answered all my questions to my satisfaction and explained all my options thoroughly. His work solved my issue and he offered some insight into a replacement unit if I opted to do so.
Desiree Boucher
4 weeks ago
I had a great experience with Universe Home Services. I initially left a message on their call system and received a call back with 30 minutes from Laurie. I explained my concern and issue we were having with out Central AC and she was able to schedule service for that same day. I received text messages with arrival time, when the technician was on their way, and when they arrived at my home. Our service technician was Bob Grillo. He was super personable, kind and very thorough in his process. He answered all my questions and explained exactly what he was doing as he was troubleshooting. I had a great experience overall with the customer service as well as the job completion and would highly recommend Universe Home Services and Bob as the technician.
Danny Sutton from Sales was amazing.without him this was not possible.so kind and empathetic towards customer amazing service From the crew who was here to install the air condition Sean Dany Jared Brian Very professional polite and extremely knowledgeable They worked so efficiently and kept the area clean that you could not feel that a big job was completed after they left. I will recommend Universe home service to everyone out there who is looking for a reliable company.
shelly bansal
4 weeks ago
VERY. GOOD. SERVICES. THEY. COVER. GAURENTEE. FOR 5. YEARS. GOOD PRICE. TONY. ASHMAVI. THE. BEST. WHO. EXPLAINED. ALL DETAILS. AND. GIVE. GOOD PRICE. TOP. RATED. THANKS TO. UNIVERSAL. HOME. SERVICES
Scott Faucheux
1 month ago
We have used Universe now for a few installations, Anthony recently swapped out a toilet for us, cleared out a major blockage on a sewer line and Vidal just installed a whole house filtration system for us after our previous system failed on our 1929 house. They have been very polite, knowledgeable and efficient and have always given us fair and tiered options with pricing. We would highly recommend their services.
Justin Bridges
1 month ago
Micheal was a great technician, perfectly on time, fast detailed diagnosis, made quick work of the repair work, communicated everything. Universal did all my installations of all new HVAC and I always trust them with the maintenance.
Mario Sesso
1 month ago
Ac repair
Donna Cincotta
1 month ago
Kevin came to my home, evacuated the problem and detailed the situation to me. He ordered the new ductless equipment and installed it the next day. Kevin was professional, honest, neat and made sure the air conditioning was working properly. For my air conditioning units and repairs, I wouldnโ€™t go anyplace else.
The team was incredibly professional, friendly and worked efficiently to get the job done. I had a great experience
fran lucher
1 month ago
Came within reasonable time, fixed problem & checked for other possible issues.
William Funcheon
1 month ago
Dean, your technician is definitely an asset to your company. He was so thorough and kind. I canโ€™t say enough about him!
Laurence Andrews
1 month ago
I am pleased with the the service man that came out. He is very knowledgeable and professional
Donna Mckeon
2 months ago
Our service person Sean was great. Very knowledgeable and friendly. Answered all questions we had. Definitely will use Universe home services again
I canโ€™t say enough good things about Universe home services and repairs. We have been a customer of Universe for years. Recently we had a plumbing issue and they were wonderful. Jeff the plumber was very professional and a pleasure to work with. We have also worked with Marc on a gas conversion. He was very knowledgeable, professional, and helpful. Great company with quality people! Update June 2026 – another 5 stars for Universe Home Services and electrician Dawid Boroch. Dawid was very professional, knowledgeable, and his work is exceptional. He explained the scope of the job and answered our questions before beginning his work and walked us through the results afterwards. Dawid was an absolute pleasure to work with and we highly recommend him!
Marie kopczynski
2 months ago
Very professional Answer all my questions Did a great job

Universe Home Services service vehicle for local home repairs

(516) 473-0202

Signs Your Heating System Needs Same-Day Repair

When your heat goes out, the specific symptom tells the technician where to start looking.

Our technicians handle the full range of same-day heating failures across Long Island homes.

A furnace, boiler, or heat pump that runs without producing heat, or will not start at all, is one of the most urgent calls we handle across Hicksville, Bethpage, and Plainview. The cause could be an ignition failure, a blocked flue, a tripped safety limit, a fuel supply issue, or a thermostat problem, and pinpointing which one restores warmth quickly.

A heating system that turns on and off repeatedly without completing a full cycle is stressing components and failing to keep your home warm. Homeowners in Massapequa, Merrick, and East Meadow call us for this on furnaces and boilers alike, and identifying whether the cause is a safety control, a pressure issue, or an airflow problem protects the system from progressing to a full failure.

Cold spots in certain rooms while others stay warm often points to a failed zone valve on a boiler system, airflow restrictions on a forced-air furnace, or a ductless head that has lost communication with the outdoor unit. We see this regularly in Wantagh, Seaford, and Bellmore, and evaluating the full system is what brings consistent warmth back to every room.

Banging, rattling, kettling, or grinding sounds from heating equipment are never normal, and each points to a different underlying failure. We handle these calls often in Amityville, Lindenhurst, and Babylon across furnaces, boilers, and heat pumps, and catching the sound early is the difference between a quick fix and a major component replacement.

A system displaying a lockout code or error message on the control board is telling your technician exactly what triggered the shutdown. Reading that code correctly matters, which is why we see these calls regularly in Farmingdale, Syosset, and Huntington where newer systems with diagnostic displays need someone who knows how to interpret what the board is reporting.

Oil heating systems fail differently than gas, and a no-heat call on an oil furnace or boiler often traces to a clogged nozzle, a fouled electrode, an oil pump issue, or a safety control that has locked out the burner. We handle these calls regularly across Garden City, Mineola, and Westbury where oil heating remains common, and working on oil equipment every week is what keeps the diagnosis accurate rather than applying gas-furnace logic to a different fuel type.

Why Long Island, Rockland County & Bergen County Homeowners Trust Universe for Same-Day Heating Repair

Choosing who handles your heating repair in Hicksville, Dix Hills, Lindenhurst, or anywhere across Long Island matters when your heat is out.

Someone who responds fast, knows these systems, and fixes it right is what separates a real fix from a callback.

Most heating repair calls are handled the same day across Long Island, Rockland County & Bergen County, and for no-heat emergencies in Farmingdale, West Babylon, Syosset, or Amityville, 24/7 service means you are not left waiting through a cold night.

Long Island heating covers a range most markets do not see: oil furnaces, oil boilers, gas furnaces, hot water boilers, heat pumps, and ductless systems all within the same service area. Our technicians are trained across all of it, which matters when diagnosing a system that does not behave like textbook examples.

You hear what was found and what it costs to fix before any work begins, so the price you approve is the price on the invoice. No scope creep, no surprise add-ons when the work is complete.

Universe is a BBB Accredited Business, an Energy Star partner, and a National Grid Value Plus Installer, and every heating repair is backed by those standards.

(516) 473-0202


Technician installing a gas central heater

(516) 473-0202

Should You Repair or Replace Your Heating System?

When a same-day heating call turns up a significant problem, replacement is a fair question to ask.

Both options get an honest read with no pressure in either direction, based on the system in front of us.

Gas furnaces typically last 15 to 20 years, oil furnaces and boilers can run longer with good maintenance, and heat pumps usually last 15 to 20 years. A unit under 10 years old with an isolated failure is almost always worth repairing, while one past 15 to 20 years facing a major repair, especially if a heat exchanger, compressor, or combustion component is involved, is worth a replacement conversation.

A heating system that has needed service more than once in a single season is wearing out across multiple components. When repair costs approach half the cost of a new system, replacement delivers more reliability per dollar than continued investment in aging equipment.

An older heating system losing efficiency runs longer to deliver the same amount of heat, which shows up on your fuel bill. On Long Island, where oil and gas costs run higher than the national average, the monthly savings from a newer high-efficiency system add up faster than in most markets.

A cracked or corroding heat exchanger, a failed compressor on a heat pump, or a boiler heat exchanger leaking internally are safety or reliability concerns that often end the repair conversation. Your technician gives you an honest assessment of what is actually in front of them before any decision is made.


Whole-Home Comfort with the Home Comfort Club

The Home Comfort Club is Universe’s whole-home membership, built around the idea that the easiest way to avoid emergency calls is preventive care on every major system in the house under a single plan.

Members receive two pre-scheduled semi-annual maintenance visits, priority scheduling when something does go wrong, no dispatch fee on work performed, and a 24-hour emergency service guarantee.

Central heating and cooling, furnaces, heat pumps, boilers, and ducted and ductless mini-splits are all covered, with basic visual inspections of plumbing and electrical included so the systems that keep your home running stay ahead of breakdowns. Contact us to learn how the membership works.

Green Universe Van parked on the side of residential street



Schedule Same-Day Heating Repair Across Long Island, Rockland County & Bergen County

When your heat is out and you need it fixed today, Universe is ready.

Our technicians diagnose the problem, explain what they found, and complete the heating repair correctly, and whether you are in Massapequa, Garden City, Copiague, Huntington, or anywhere across Long Island, every call gets the same same-day response.

Contact our team for your heating repair. Free estimates are available on system replacement if that is the direction the conversation goes.

Universe Home Services Technician near open van doors


Frequently Asked Questions About Same-Day Heating Repair

What types of heating systems do you repair?

Universe repairs gas furnaces, oil furnaces, hot water boilers, steam boilers, heat pumps, ductless heating systems, and the full range of oil heating equipment. We cover both the HVAC systems and the oil-fired equipment that remains common across Long Island, all handled in the same service call rather than requiring separate contractors for different fuel types.

How quickly can you get to my home when my heat goes out?

Most heating repair calls across Long Island, Rockland County & Bergen County are handled same day. For no-heat emergencies in Wantagh, West Hempstead, Deer Park, Rockville Centre, or anywhere we serve, 24/7 emergency service is available so you are not left in a cold house overnight, and Home Comfort Club members receive priority scheduling when call volume is high during the first real cold snap.

Do you carry parts for oil heating systems?

Yes. Our service vehicles carry parts for both gas and oil heating equipment, including nozzles, electrodes, oil pump components, and ignition controls specific to oil-fired systems. Most oil heating repairs are completed in a single visit without waiting on a parts order, which matters when a family is without heat.

What should I check before calling for heating repair?

Start with the thermostat. Confirm it is set to heat and the temperature is above the current room temperature, check that the system power switch is on and the circuit breaker has not tripped, and check the filter on a forced air system because a completely blocked filter can cause a safety shutdown. If none of those restore operation, call us, and we can help you determine over the phone whether the situation warrants 24/7 emergency dispatch or a same-day scheduled visit.

How do I avoid emergency heating calls in the future?

A fall tune-up before the heating season catches most of the failures that become midnight emergencies. Nozzles approaching end of service, flame sensors starting to foul, and failing ignition controls show up in a maintenance visit before they cause a no-heat call, and Home Comfort Club members have that visit scheduled automatically each fall as part of whole-home membership.

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