4.8
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Universe Home Services Technician near open van doors

Something Is Off With Your Sewer. You Need to Know What.

Drains are slow, the yard smells, or the basement has backed up once and you do not want a repeat. You do not need a guess about what is wrong. You need a look inside the pipe.

You can keep calling for drain cleanings and hoping the problem stays away, or you can find out what is actually happening in your sewer line.

A sewer inspection from Universe Home Services shows you the exact condition of the pipe running under your yard, so the next decision about your sewer is based on what is really there instead of what a plumber thinks might be there. Contact us online to schedule your sewer inspection today.

(516) 473-0202


A Local Partner to Check Your Sewer Line

Your time matters as much as your plumbing running right. Universe shows up when we say we will, works around your schedule, and treats your home with respect.

Universe has been Nassau and Suffolk County’s home services company for decades, and the homeowners who stay with us do so because the visits are easy.

Appointments fit around your day, plumbers arrive on time, and the work on your sewer line and around your home is done cleanly and carefully. You get a complete record of your sewer line’s condition and a plumbing partner who makes periodic inspections simple to keep on the calendar.

Family cooking together in kitchen

(516) 473-0202


Skilled employees

Trucks on the Road

Years in Business

Emergency Service


What You Get From a Professional Sewer Inspection

A sewer line that has been checked with a camera is a different kind of situation than one that has not.

Most sewer failures give warning in the form of tree roots growing into the pipe, a dip in the line where water pools, a corroded section, or a joint that has started to shift out of place. A camera inspection surfaces those conditions while they are still manageable. You deal with the line on a schedule rather than on a Saturday night after the basement has flooded.

A sewer repair recommendation without a camera inspection is a guess dressed up in confidence. An inspection shows you exactly where the problem is, how long the damaged section runs, and what kind of repair the condition actually calls for. Trenchless lining, a spot repair, or a full replacement are different jobs, and the camera tells you which one your sewer line needs.

A sewer inspection before a real estate transaction tells both sides what the line actually looks like. Buyers find out whether they are inheriting a sewer problem. Sellers find out whether a line condition is going to surface during the other side’s inspection. Either way, the camera recording is the factual answer to a question that otherwise becomes a negotiation.

A documented inspection gives the next plumber a reference point rather than a blank slate. When a drain starts behaving differently three years from now, the question is not what your sewer line has always looked like; it is what has changed since the last camera inspection. That baseline is what turns sewer maintenance into a rhythm rather than a guess.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.8
Based on 7204 reviews
My own experience is as follows: there is a genuine concern by the staff and the repair people for the consumer. The work force truly takes the time to explain what is happening and what needs to be done. This is a very important aspect of the process.
Very professional, knowledgeable and friendly.
Universe and their employes always give great service. Very informative and professional
The service was thoroughly completed. Bob was friendly and professional and discussed the condition of the unit in the attic.
Chris Martin the service tech was very polite and courteous. He serviced our central AC system and has previously serviced our heating system. Highly recommend Chris and Universe Home Services.
Rich was awesome. Got here right at the start of the time window and was super friendly and thorough. Definitely recommend.
Chris Martin gave us a thorough service and all applicables discounts. He was very professional and knowledgeable.
Universe Home Services cleared out my homeโ€™s main line house trap, installed a new house trap, and fixed some bathroom toilet issues.
I recently had new patio pavers installed in my backyard and Universe did an absolutely amazing job only removing the essential pavers – which I truly appreciated the painstaking care and expertise it took to access the area needed for the repair and installation process.
I want to thank all those involved in the project (Melanie, Nick, Janell, Rob, Christopher, Hayden – please forgive me if I neglected to mention anyone else involved.)
And a special thank you to Melanie who kept me informed In great detail of the entire project and what to expect. She went above and beyond and addressed all of my concerns and questions.
I will be using Universe Home Services for my homeโ€™s future needs and I highly recommend them to others that may need their services.
Christopher is a phenomenal guy,Who knows his stuff.. Took his time to explain exactly what needed to be done and got it done! Pure Professionalism…
We are so pleased with Jeffโ€™s repairs and bought a contract with your company for our cooling and heating. Thank you.
They were very informative and professional and got the job done and more meticulous. Highly recommend. My heat is working awesome!! Ty so much!!!
I requested Peter again, he is a great asset to Universe. But, I will say everyone I speak to is very helpful, patient and kind.
Jason was very professional and was excellent Would highly recommend this company for any type of service.
Professional and easy to speak with
Always excellent service from Universe
We just moved into our new home. There were issues that were not seen with the house inspection.

Universe is a truly amazing company. They do it all! We have contracts with them for A/C, Plumbing and Heating, They corrected each issue for us properly and professionaly.

Universe is a highly recommended, you can count on them to always be there for you. Your home will have the ultimate protection. We feel totally at ease knowing they are with us.
Did a very thorough job tuning up outback system .
Tim W. was knowledgeable and extremely helpful during my maintenance with Universe this year. Highly recommend!
Awesome experience
They were very professional from start to finish.
Dean was excellent. Explained everything and went above and beyond to help:)
Nick Serafino from Universe was awesome. Quick response, knew how to fix the problem and provided great customer service!!!
I had R-Maint-HVAC-Mini-Splitservice done.
The two technicians were very professional, polite & knowledgeable.
Ryan Meighan & Pete Medina. They worked well together.
I would have them comeback they were so good.
Thank you both!
Today my Air Conditioning System was given its annual Service Contract Maintenance check/up. The Universe technician, Rich H, was excellent. He arrived at the designated time, checked both my COOLING zones, set my humidifier and answered all my questions and concerns. In the future, I will always request Rich to provide my contact service.


The Home Comfort Club and Sewer Inspection

The Home Comfort Club does not include sewer inspection under its whole-home plan.

The plumbing benefit in the Home Comfort Club is a basic visual inspection of accessible plumbing fixtures. It does not include camera work on your sewer line, which is a separate service with separate equipment.

Home Comfort Club members receive priority scheduling and a member discount on sewer inspection when it is needed, and a plumber who identifies sewer symptoms during a visual inspection visit documents them and schedules the camera inspection as a separate service at member rates.

Contact us to learn what the membership covers.

Green Universe Van parked on the side of residential street


(516) 473-0202

Why Nassau and Suffolk County Homeowners Call Universe

Sewer inspection is licensed plumbing work that requires a plumber trained to read what the camera shows, not a technician pointing a camera down a pipe and hoping for the best.

Universe has been doing licensed plumbing across Nassau and Suffolk County since 1954, and the plumbers who inspect sewer lines on these homes understand what Long Island’s soil, tree stock, and aging pipe are actually doing to the line under your yard.

The inspection at Universe is performed by a licensed plumber, not a camera tech with a tablet. The person running the camera is qualified to interpret what is on screen, tell the difference between a cosmetic issue and a structural one, and recommend the honest next step when the camera surfaces a problem.

Sewer lines under homes in Levittown, Massapequa, and Hicksville were installed when clay tile was the standard, and the joints in those pipes have had decades for tree roots to find them. Cast iron sewer lines in other neighborhoods have had the same decades to corrode from the inside. Universe plumbers know these specific conditions because they have been inspecting these specific homes for years.

Universe is a BBB Accredited Business that has been doing plumbing across Long Island since 1954. Camera inspection equipment is newer than the company, but the plumbers running it bring generations of experience with the sewer conditions typical to Farmingdale, Bethpage, Smithtown, and every town in between.

Your plumber tells you what the camera actually shows. A sewer line with minor root intrusion that can be managed with periodic clearing is a different situation than a collapsed section that needs replacement, and Universe explains which situation you have without pushing the more expensive option when the less expensive one solves the problem.

A sewer inspection sometimes surfaces related issues: a drain condition that warrants separate clearing, a water heater showing its age, or a plumbing repair that fits into the same visit. Universe handles plumbing, HVAC, and electrical in-house. When an inspection turns up something outside the sewer line itself, one call is still all it takes.

Other Sewer and Drain Services Universe Handles

Inspection is the foundation. These are the other sewer and drain services Universe handles across Nassau and Suffolk County.

When buildup, grease, or early-stage root growth starts to restrict a line, drain cleaning removes the material before it turns into a full blockage or recurring backup.

The goal is not just to push through a clog, but to clear the pipe walls so flow is fully restored and the problem does not return quickly. Done correctly, it addresses the actual cause of the slowdown and keeps the system moving without repeated service calls.

For sewer lines with heavy scale, grease coating, or root masses that mechanical snaking cannot fully clear, hydro jetting scours the inside surface of the pipe with high-pressure water. Universe uses it when the camera inspection shows the line needs more than a snake, including as a preparation step before trenchless lining.

When the inspection surfaces a damaged section such as a dip in the line, a joint that has shifted out of place, or a cracked segment, Universe handles the sewer line repair. Spot repairs address isolated damage without disturbing the rest of the line, and the camera footage from the inspection is what determines where the repair needs to go.

When the inspection shows damage beyond what a spot repair can address, trenchless pipe lining replaces the sewer line from the inside without digging up the yard. Universe evaluates whether your line is a candidate for trenchless work based on what the camera reveals about the pipe’s condition and layout.

When a sewer line has reached the end of its service life, or when a new structure requires a new connection to the town’s sewer main, Universe handles the full replacement including permits, excavation where needed, and the connection to the municipal system. The same plumbers who inspect your current line are the ones who install its replacement.

Universe Home Services HVAC Technician near open van doors

(516) 473-0202



Get Your Sewer Line Checked Before It Surprises You

A sewer inspection is how you stay ahead of a line failure rather than reacting to it. Contact Universe Home Services to schedule sewer inspection across Nassau and Suffolk County.

Our licensed plumbers run a camera through the line, document what it shows, and explain what the findings mean for the condition of your sewer. Book your appointment online and our team will confirm your preferred time.

Universe Home Services Technician near open van doors


Questions About Sewer Inspection

How often should a sewer line be inspected?

Most Long Island homes benefit from a camera inspection every three to five years on sewer lines that have no known issues, and more frequently on older clay tile pipes or homes with a history of root intrusion. A home that has never had its sewer inspected is a different starting point, and the first inspection establishes the realistic interval for your specific line. Real estate transactions, major renovations, and recurring drain symptoms are all situations that warrant an inspection outside the regular schedule.

What does a sewer camera actually show?

A waterproof digital camera on a flexible cable runs through an access point in your plumbing and streams footage of the inside of your sewer line from your house out to the connection with the town’s sewer main. The plumber sees tree roots, joints that have shifted, dips where the line has settled, cracked or collapsed sections, corrosion in cast iron, and any debris or blockages in the pipe. The footage is recorded, which means you have a visual record for whatever the plumber describes in the report.

Will a camera inspection damage my sewer line?

No. A properly operated sewer camera is a flexible cable with a small camera head that runs through the inside of the pipe without contacting the walls in a way that causes damage. In severely deteriorated clay tile or cast iron pipe, the inspection may reveal damage that was already present, but the camera itself is not the cause of that damage.

What happens if the inspection finds a problem?

Your plumber reviews the footage with you and explains what the camera found, where the condition is located in your line, and what the repair options are. Not every finding calls for immediate work. Some conditions are cosmetic or early-stage and can be monitored on the next inspection. Others warrant action, and the camera footage is what determines whether the right answer is a spot repair, trenchless lining, or full replacement. Universe walks through the options without defaulting to the most expensive one.

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