4.8
Based on 7338 reviews
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Universe Home Services Technician near open van doors

Something Is Off With Your Sewer. You Need to Know What.

Drains are slow, the yard smells, or the basement has backed up once and you do not want a repeat. You do not need a guess about what is wrong. You need a look inside the pipe.

You can keep calling for drain cleanings and hoping the problem stays away, or you can find out what is actually happening in your sewer line.

A sewer inspection from Universe Home Services shows you the exact condition of the pipe running under your yard, so the next decision about your sewer is based on what is really there instead of what a plumber thinks might be there. Contact us online to schedule your sewer inspection today.

(516) 473-0202


A Local Partner to Check Your Sewer Line

Your time matters as much as your plumbing running right. Universe shows up when we say we will, works around your schedule, and treats your home with respect.

Universe has been Nassau and Suffolk County’s home services company for decades, and the homeowners who stay with us do so because the visits are easy.

Appointments fit around your day, plumbers arrive on time, and the work on your sewer line and around your home is done cleanly and carefully. You get a complete record of your sewer line’s condition and a plumbing partner who makes periodic inspections simple to keep on the calendar.

Family cooking together in kitchen

(516) 473-0202


Skilled employees

Trucks on the Road

Years in Business

Emergency Service


What You Get From a Professional Sewer Inspection

A sewer line that has been checked with a camera is a different kind of situation than one that has not.

Most sewer failures give warning in the form of tree roots growing into the pipe, a dip in the line where water pools, a corroded section, or a joint that has started to shift out of place. A camera inspection surfaces those conditions while they are still manageable. You deal with the line on a schedule rather than on a Saturday night after the basement has flooded.

A sewer repair recommendation without a camera inspection is a guess dressed up in confidence. An inspection shows you exactly where the problem is, how long the damaged section runs, and what kind of repair the condition actually calls for. Trenchless lining, a spot repair, or a full replacement are different jobs, and the camera tells you which one your sewer line needs.

A sewer inspection before a real estate transaction tells both sides what the line actually looks like. Buyers find out whether they are inheriting a sewer problem. Sellers find out whether a line condition is going to surface during the other side’s inspection. Either way, the camera recording is the factual answer to a question that otherwise becomes a negotiation.

A documented inspection gives the next plumber a reference point rather than a blank slate. When a drain starts behaving differently three years from now, the question is not what your sewer line has always looked like; it is what has changed since the last camera inspection. That baseline is what turns sewer maintenance into a rhythm rather than a guess.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.8
Based on 7338 reviews
The technicians Nick and Brian came on time, were knowledgeable and professional.
Universe was at my home for my annual air conditioning service. Johnson Pyram was the technician. He was friendly and efficient and performed a very thorough examination of my system. I would highly recommend this company.
The technician was very good.
James was professional and knowledgeable answered all questions. They use best quality materials which is important to me
Ver professional and helpful
Anthony Krachenfels from Universe Home Service was very professional and knowledgeable. He was honest about the situation and mentioned that he could have charged for opening up the ceiling to find out the problem, but since it wasnโ€™t a plumbing issue and not his area of specialty, he chose not to charge for that work. I really appreciate and respect his honesty.

He cleaned up really nicely afterwards.

He also recommended a reliable company for the necessary repairs, and they did a great job. If anything else comes up in the future, I will definitely be calling Universe Home Service again.
Great service, great technicians
Excellent service from start to finish. James Davan was professional, knowledgeable, and took the time to explain everything clearly. arrived on time, worked efficiently, and made sure everything was running perfectly before leaving. Pricing was fair and there were no surprises. Itโ€™s hard to find honest and reliable HVAC companies these days, but James definitely delivered. Highly recommend for anyone needing HVAC repair or installation!
it was one of the best experiences we have had as homeowners and we have been for 33 years and have had a few not so good. We were recommended and were told Universe was the best and we have to agree. Explained everything from the start, getting fininacing easy; they showed up when they were suppose to; cleaned up after it was definetly a 5 star experience. One more thing the workers could not have been more pleasant.
Very nice and knowledgeable. Frank went above and beyond!
Will was awesome!
Thank you for helping us replace our old system. Great job!
On time, professional and thorough.
A job well done!
Carl is the best He is efficient and clean very personable and comes quick and gets the job done with my oil burner
Nick was great. Above and beyond.
Bob Grillo the serviceman from Universe was very professional and found our issues with our AC unit rather quickly. I would absolutely ask Universe to send Bob Grillo to do any future repairs if ever needed. Universe kept us informed from the minute we made our appointment through completion. It is very helpful to give notice of the technician being on his way so we did not have to sit around waiting for him to arrive in a time window. Great service!
The technician was professional, friendly, knowledgable and informative.
David and Ryan and Bryan did a fantastic job with the rewiring of my house. They cleaned up and made things very easy
Frank B was on time, professional, very knowledgable and friendly. He examined my furnace and gave recommendations and options for an oil to gas conversion. I was happy with the service he provided and would highly recommend
Bob Grillo was a fantastic technician . Bob shared information about my air conditioning and heating systems that I was not aware of.
In general, Universe has been great. Highly recommended!!
We have a service contract with Universe for our burner and ductless air conditioners both of which universe installed. The install staff and maintenance are always prompt, knowledgeable and nice.
Ryan was very thorough and performed the included maintenance on my HVAC
System. Price was included in my warranty on installation.
Came within 6 hours from my initial phone call. Very knowledgeable about the ac unit. Repair was done. Very polite and professional.
The technician was on time and very patient to answered all my questions, and gave me some professional opinion/experience about our central AC.
Anthony explained the problem and how to avoid it going forward. He was very knowledgeable and professional, pleasant and kind!


The Home Comfort Club and Sewer Inspection

The Home Comfort Club does not include sewer inspection under its whole-home plan.

The plumbing benefit in the Home Comfort Club is a basic visual inspection of accessible plumbing fixtures. It does not include camera work on your sewer line, which is a separate service with separate equipment.

Home Comfort Club members receive priority scheduling and a member discount on sewer inspection when it is needed, and a plumber who identifies sewer symptoms during a visual inspection visit documents them and schedules the camera inspection as a separate service at member rates.

Contact us to learn what the membership covers.

Green Universe Van parked on the side of residential street


(516) 473-0202

Why Nassau and Suffolk County Homeowners Call Universe

Sewer inspection is licensed plumbing work that requires a plumber trained to read what the camera shows, not a technician pointing a camera down a pipe and hoping for the best.

Universe has been doing licensed plumbing across Nassau and Suffolk County since 1954, and the plumbers who inspect sewer lines on these homes understand what Long Island’s soil, tree stock, and aging pipe are actually doing to the line under your yard.

The inspection at Universe is performed by a licensed plumber, not a camera tech with a tablet. The person running the camera is qualified to interpret what is on screen, tell the difference between a cosmetic issue and a structural one, and recommend the honest next step when the camera surfaces a problem.

Sewer lines under homes in Levittown, Massapequa, and Hicksville were installed when clay tile was the standard, and the joints in those pipes have had decades for tree roots to find them. Cast iron sewer lines in other neighborhoods have had the same decades to corrode from the inside. Universe plumbers know these specific conditions because they have been inspecting these specific homes for years.

Universe is a BBB Accredited Business that has been doing plumbing across Long Island since 1954. Camera inspection equipment is newer than the company, but the plumbers running it bring generations of experience with the sewer conditions typical to Farmingdale, Bethpage, Smithtown, and every town in between.

Your plumber tells you what the camera actually shows. A sewer line with minor root intrusion that can be managed with periodic clearing is a different situation than a collapsed section that needs replacement, and Universe explains which situation you have without pushing the more expensive option when the less expensive one solves the problem.

A sewer inspection sometimes surfaces related issues: a drain condition that warrants separate clearing, a water heater showing its age, or a plumbing repair that fits into the same visit. Universe handles plumbing, HVAC, and electrical in-house. When an inspection turns up something outside the sewer line itself, one call is still all it takes.

Other Sewer and Drain Services Universe Handles

Inspection is the foundation. These are the other sewer and drain services Universe handles across Nassau and Suffolk County.

When buildup, grease, or early-stage root growth starts to restrict a line, drain cleaning removes the material before it turns into a full blockage or recurring backup.

The goal is not just to push through a clog, but to clear the pipe walls so flow is fully restored and the problem does not return quickly. Done correctly, it addresses the actual cause of the slowdown and keeps the system moving without repeated service calls.

For sewer lines with heavy scale, grease coating, or root masses that mechanical snaking cannot fully clear, hydro jetting scours the inside surface of the pipe with high-pressure water. Universe uses it when the camera inspection shows the line needs more than a snake, including as a preparation step before trenchless lining.

When the inspection surfaces a damaged section such as a dip in the line, a joint that has shifted out of place, or a cracked segment, Universe handles the sewer line repair. Spot repairs address isolated damage without disturbing the rest of the line, and the camera footage from the inspection is what determines where the repair needs to go.

When the inspection shows damage beyond what a spot repair can address, trenchless pipe lining replaces the sewer line from the inside without digging up the yard. Universe evaluates whether your line is a candidate for trenchless work based on what the camera reveals about the pipe’s condition and layout.

When a sewer line has reached the end of its service life, or when a new structure requires a new connection to the town’s sewer main, Universe handles the full replacement including permits, excavation where needed, and the connection to the municipal system. The same plumbers who inspect your current line are the ones who install its replacement.

Universe Home Services HVAC Technician near open van doors

(516) 473-0202



Get Your Sewer Line Checked Before It Surprises You

A sewer inspection is how you stay ahead of a line failure rather than reacting to it. Contact Universe Home Services to schedule sewer inspection across Nassau and Suffolk County.

Our licensed plumbers run a camera through the line, document what it shows, and explain what the findings mean for the condition of your sewer. Book your appointment online and our team will confirm your preferred time.

Universe Home Services Technician near open van doors


Questions About Sewer Inspection

How often should a sewer line be inspected?

Most Long Island homes benefit from a camera inspection every three to five years on sewer lines that have no known issues, and more frequently on older clay tile pipes or homes with a history of root intrusion. A home that has never had its sewer inspected is a different starting point, and the first inspection establishes the realistic interval for your specific line. Real estate transactions, major renovations, and recurring drain symptoms are all situations that warrant an inspection outside the regular schedule.

What does a sewer camera actually show?

A waterproof digital camera on a flexible cable runs through an access point in your plumbing and streams footage of the inside of your sewer line from your house out to the connection with the town’s sewer main. The plumber sees tree roots, joints that have shifted, dips where the line has settled, cracked or collapsed sections, corrosion in cast iron, and any debris or blockages in the pipe. The footage is recorded, which means you have a visual record for whatever the plumber describes in the report.

Will a camera inspection damage my sewer line?

No. A properly operated sewer camera is a flexible cable with a small camera head that runs through the inside of the pipe without contacting the walls in a way that causes damage. In severely deteriorated clay tile or cast iron pipe, the inspection may reveal damage that was already present, but the camera itself is not the cause of that damage.

What happens if the inspection finds a problem?

Your plumber reviews the footage with you and explains what the camera found, where the condition is located in your line, and what the repair options are. Not every finding calls for immediate work. Some conditions are cosmetic or early-stage and can be monitored on the next inspection. Others warrant action, and the camera footage is what determines whether the right answer is a spot repair, trenchless lining, or full replacement. Universe walks through the options without defaulting to the most expensive one.

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