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Universe Home Services Technician near open van doors

Something Is Off With Your Sewer. You Need to Know What.

Drains are slow, the yard smells, or the basement has backed up once and you do not want a repeat. You do not need a guess about what is wrong. You need a look inside the pipe.

You can keep calling for drain cleanings and hoping the problem stays away, or you can find out what is actually happening in your sewer line.

A sewer inspection from Universe Home Services shows you the exact condition of the pipe running under your yard, so the next decision about your sewer is based on what is really there instead of what a plumber thinks might be there. Contact us online to schedule your sewer inspection today.

(516) 473-0202


A Local Partner to Check Your Sewer Line

Your time matters as much as your plumbing running right. Universe shows up when we say we will, works around your schedule, and treats your home with respect.

Universe has been Nassau and Suffolk County’s home services company for decades, and the homeowners who stay with us do so because the visits are easy.

Appointments fit around your day, plumbers arrive on time, and the work on your sewer line and around your home is done cleanly and carefully. You get a complete record of your sewer line’s condition and a plumbing partner who makes periodic inspections simple to keep on the calendar.

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(516) 473-0202


Skilled employees

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Years in Business

Emergency Service


What You Get From a Professional Sewer Inspection

A sewer line that has been checked with a camera is a different kind of situation than one that has not.

Most sewer failures give warning in the form of tree roots growing into the pipe, a dip in the line where water pools, a corroded section, or a joint that has started to shift out of place. A camera inspection surfaces those conditions while they are still manageable. You deal with the line on a schedule rather than on a Saturday night after the basement has flooded.

A sewer repair recommendation without a camera inspection is a guess dressed up in confidence. An inspection shows you exactly where the problem is, how long the damaged section runs, and what kind of repair the condition actually calls for. Trenchless lining, a spot repair, or a full replacement are different jobs, and the camera tells you which one your sewer line needs.

A sewer inspection before a real estate transaction tells both sides what the line actually looks like. Buyers find out whether they are inheriting a sewer problem. Sellers find out whether a line condition is going to surface during the other side’s inspection. Either way, the camera recording is the factual answer to a question that otherwise becomes a negotiation.

A documented inspection gives the next plumber a reference point rather than a blank slate. When a drain starts behaving differently three years from now, the question is not what your sewer line has always looked like; it is what has changed since the last camera inspection. That baseline is what turns sewer maintenance into a rhythm rather than a guess.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.8
Based on 7600 reviews
Vanessa Arnone
5 days ago
Our water heater unexpectedly had to be replaced after National Grid identified it as a safety concern before reconnecting our gas service. Needless to say, it was a very stressful and completely unexpected situation. From my very first phone call, everyone at Universe Home Services was kind, patient, and incredibly helpful. They understood the urgency and had a technician at my home much sooner than I expected. Jeff Madonia was outstanding. He took the time to thoroughly inspect everything, patiently answered every question I had, and never made me feel rushed or like I was inconveniencing him. He explained my options clearly, walked me through the estimates on his tablet, and made sure I understood everything before moving forward. Initially, it looked like the installation might have to wait until the following morning. I asked if there was any chance it could be done the same day, and Jeff immediately went to see what he could do. A few minutes later, he came back and told me they were going to make it happen that day. That level of customer service meant so much during a stressful situation. I also appreciated how respectful Jeff was while working in my home. Even when I had left the door unlocked while he was moving equipment in and out, he always knocked before coming back inside. That level of professionalism and respect stood out to me and made a stressful situation much easier. The entire experience, from the first phone call through the completed installation, was professional, efficient, and reassuring. Jeffโ€™s kindness, knowledge, and willingness to go the extra mile made all the difference. Thank you, Jeff, and thank you to the Universe Home Services team.
I had an issue with my HVAC, and Universal was able to send someone out very quickly. Both Chester and Dawid were knowledgeable, professional, efficient, and very respectful of my home. They diagnosed and fixed the problem promptly, and the entire experience was smooth from start to finish. Thank you for your excellent service! I will definitely use Universal again in the future and highly recommend them.
Anthony Hartmann
2 weeks ago
Excellent work by Patrick for a light fixture and hard wiring for a video doorbell with chime.
Michael Greer
2 weeks ago
Universe responded promptly to my service call and the technician was very friendly and knowledgeable. We had to wait a few days for the parts, but when it arrived (new sewage ejector pump) the repair was done quickly and everything worked perfectly.
howard valan
2 weeks ago
Tim the technician answered all my questions to my satisfaction and explained all my options thoroughly. His work solved my issue and he offered some insight into a replacement unit if I opted to do so.
Desiree Boucher
2 weeks ago
I had a great experience with Universe Home Services. I initially left a message on their call system and received a call back with 30 minutes from Laurie. I explained my concern and issue we were having with out Central AC and she was able to schedule service for that same day. I received text messages with arrival time, when the technician was on their way, and when they arrived at my home. Our service technician was Bob Grillo. He was super personable, kind and very thorough in his process. He answered all my questions and explained exactly what he was doing as he was troubleshooting. I had a great experience overall with the customer service as well as the job completion and would highly recommend Universe Home Services and Bob as the technician.
Danny Sutton from Sales was amazing.without him this was not possible.so kind and empathetic towards customer amazing service From the crew who was here to install the air condition Sean Dany Jared Brian Very professional polite and extremely knowledgeable They worked so efficiently and kept the area clean that you could not feel that a big job was completed after they left. I will recommend Universe home service to everyone out there who is looking for a reliable company.
shelly bansal
2 weeks ago
VERY. GOOD. SERVICES. THEY. COVER. GAURENTEE. FOR 5. YEARS. GOOD PRICE. TONY. ASHMAVI. THE. BEST. WHO. EXPLAINED. ALL DETAILS. AND. GIVE. GOOD PRICE. TOP. RATED. THANKS TO. UNIVERSAL. HOME. SERVICES
Scott Faucheux
3 weeks ago
We have used Universe now for a few installations, Anthony recently swapped out a toilet for us, cleared out a major blockage on a sewer line and Vidal just installed a whole house filtration system for us after our previous system failed on our 1929 house. They have been very polite, knowledgeable and efficient and have always given us fair and tiered options with pricing. We would highly recommend their services.
Justin Bridges
3 weeks ago
Micheal was a great technician, perfectly on time, fast detailed diagnosis, made quick work of the repair work, communicated everything. Universal did all my installations of all new HVAC and I always trust them with the maintenance.
Mario Sesso
4 weeks ago
Ac repair
Donna Cincotta
4 weeks ago
Kevin came to my home, evacuated the problem and detailed the situation to me. He ordered the new ductless equipment and installed it the next day. Kevin was professional, honest, neat and made sure the air conditioning was working properly. For my air conditioning units and repairs, I wouldnโ€™t go anyplace else.
The team was incredibly professional, friendly and worked efficiently to get the job done. I had a great experience
fran lucher
1 month ago
Came within reasonable time, fixed problem & checked for other possible issues.
William Funcheon
1 month ago
Dean, your technician is definitely an asset to your company. He was so thorough and kind. I canโ€™t say enough about him!
Laurence Andrews
1 month ago
I am pleased with the the service man that came out. He is very knowledgeable and professional
Donna Mckeon
1 month ago
Our service person Sean was great. Very knowledgeable and friendly. Answered all questions we had. Definitely will use Universe home services again
I canโ€™t say enough good things about Universe home services and repairs. We have been a customer of Universe for years. Recently we had a plumbing issue and they were wonderful. Jeff the plumber was very professional and a pleasure to work with. We have also worked with Marc on a gas conversion. He was very knowledgeable, professional, and helpful. Great company with quality people! Update June 2026 – another 5 stars for Universe Home Services and electrician Dawid Boroch. Dawid was very professional, knowledgeable, and his work is exceptional. He explained the scope of the job and answered our questions before beginning his work and walked us through the results afterwards. Dawid was an absolute pleasure to work with and we highly recommend him!
Marie kopczynski
1 month ago
Very professional Answer all my questions Did a great job
Ronald Goebel
1 month ago
Chester was the best service tech we ever had. A real credit to Universe-friendly, knowledgeable and thorough in his work
Elise Puig
1 month ago
From sales to installation I was confident that this was the company that would deliver!
Wendy Fiedler
1 month ago
Very informative introduction, stated work was performed very efficiently and timely, cleaned up after work was completed, workmen were all very polite and respectful. Great job!
Brenda Cohen
1 month ago
Ac repair
Quick response time, fixed issues within an hour and good communication from beginning to end. Will use Universe again and would recommend
Stephen Sacco
1 month ago
Very good. JP is terrific – an asset to Universe Bob also did a great djob with Sean was excellent at problem solving But why did he put this over surge ?


The Home Comfort Club and Sewer Inspection

The Home Comfort Club does not include sewer inspection under its whole-home plan.

The plumbing benefit in the Home Comfort Club is a basic visual inspection of accessible plumbing fixtures. It does not include camera work on your sewer line, which is a separate service with separate equipment.

Home Comfort Club members receive priority scheduling and a member discount on sewer inspection when it is needed, and a plumber who identifies sewer symptoms during a visual inspection visit documents them and schedules the camera inspection as a separate service at member rates.

Contact us to learn what the membership covers.

Green Universe Van parked on the side of residential street


(516) 473-0202

Why Nassau and Suffolk County Homeowners Call Universe

Sewer inspection is licensed plumbing work that requires a plumber trained to read what the camera shows, not a technician pointing a camera down a pipe and hoping for the best.

Universe has been doing licensed plumbing across Nassau and Suffolk County since 1954, and the plumbers who inspect sewer lines on these homes understand what Long Island’s soil, tree stock, and aging pipe are actually doing to the line under your yard.

The inspection at Universe is performed by a licensed plumber, not a camera tech with a tablet. The person running the camera is qualified to interpret what is on screen, tell the difference between a cosmetic issue and a structural one, and recommend the honest next step when the camera surfaces a problem.

Sewer lines under homes in Levittown, Massapequa, and Hicksville were installed when clay tile was the standard, and the joints in those pipes have had decades for tree roots to find them. Cast iron sewer lines in other neighborhoods have had the same decades to corrode from the inside. Universe plumbers know these specific conditions because they have been inspecting these specific homes for years.

Universe is a BBB Accredited Business that has been doing plumbing across Long Island since 1954. Camera inspection equipment is newer than the company, but the plumbers running it bring generations of experience with the sewer conditions typical to Farmingdale, Bethpage, Smithtown, and every town in between.

Your plumber tells you what the camera actually shows. A sewer line with minor root intrusion that can be managed with periodic clearing is a different situation than a collapsed section that needs replacement, and Universe explains which situation you have without pushing the more expensive option when the less expensive one solves the problem.

A sewer inspection sometimes surfaces related issues: a drain condition that warrants separate clearing, a water heater showing its age, or a plumbing repair that fits into the same visit. Universe handles plumbing, HVAC, and electrical in-house. When an inspection turns up something outside the sewer line itself, one call is still all it takes.

Other Sewer and Drain Services Universe Handles

Inspection is the foundation. These are the other sewer and drain services Universe handles across Nassau and Suffolk County.

When buildup, grease, or early-stage root growth starts to restrict a line, drain cleaning removes the material before it turns into a full blockage or recurring backup.

The goal is not just to push through a clog, but to clear the pipe walls so flow is fully restored and the problem does not return quickly. Done correctly, it addresses the actual cause of the slowdown and keeps the system moving without repeated service calls.

For sewer lines with heavy scale, grease coating, or root masses that mechanical snaking cannot fully clear, hydro jetting scours the inside surface of the pipe with high-pressure water. Universe uses it when the camera inspection shows the line needs more than a snake, including as a preparation step before trenchless lining.

When the inspection surfaces a damaged section such as a dip in the line, a joint that has shifted out of place, or a cracked segment, Universe handles the sewer line repair. Spot repairs address isolated damage without disturbing the rest of the line, and the camera footage from the inspection is what determines where the repair needs to go.

When the inspection shows damage beyond what a spot repair can address, trenchless pipe lining replaces the sewer line from the inside without digging up the yard. Universe evaluates whether your line is a candidate for trenchless work based on what the camera reveals about the pipe’s condition and layout.

When a sewer line has reached the end of its service life, or when a new structure requires a new connection to the town’s sewer main, Universe handles the full replacement including permits, excavation where needed, and the connection to the municipal system. The same plumbers who inspect your current line are the ones who install its replacement.

Universe Home Services HVAC Technician near open van doors

(516) 473-0202



Get Your Sewer Line Checked Before It Surprises You

A sewer inspection is how you stay ahead of a line failure rather than reacting to it. Contact Universe Home Services to schedule sewer inspection across Nassau and Suffolk County.

Our licensed plumbers run a camera through the line, document what it shows, and explain what the findings mean for the condition of your sewer. Book your appointment online and our team will confirm your preferred time.

Universe Home Services Technician near open van doors


Questions About Sewer Inspection

How often should a sewer line be inspected?

Most Long Island homes benefit from a camera inspection every three to five years on sewer lines that have no known issues, and more frequently on older clay tile pipes or homes with a history of root intrusion. A home that has never had its sewer inspected is a different starting point, and the first inspection establishes the realistic interval for your specific line. Real estate transactions, major renovations, and recurring drain symptoms are all situations that warrant an inspection outside the regular schedule.

What does a sewer camera actually show?

A waterproof digital camera on a flexible cable runs through an access point in your plumbing and streams footage of the inside of your sewer line from your house out to the connection with the town’s sewer main. The plumber sees tree roots, joints that have shifted, dips where the line has settled, cracked or collapsed sections, corrosion in cast iron, and any debris or blockages in the pipe. The footage is recorded, which means you have a visual record for whatever the plumber describes in the report.

Will a camera inspection damage my sewer line?

No. A properly operated sewer camera is a flexible cable with a small camera head that runs through the inside of the pipe without contacting the walls in a way that causes damage. In severely deteriorated clay tile or cast iron pipe, the inspection may reveal damage that was already present, but the camera itself is not the cause of that damage.

What happens if the inspection finds a problem?

Your plumber reviews the footage with you and explains what the camera found, where the condition is located in your line, and what the repair options are. Not every finding calls for immediate work. Some conditions are cosmetic or early-stage and can be monitored on the next inspection. Others warrant action, and the camera footage is what determines whether the right answer is a spot repair, trenchless lining, or full replacement. Universe walks through the options without defaulting to the most expensive one.

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