4.8
Based on 7619 reviews
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Universe Van

When Your Boiler Stops Working, You Need Answers Fast

You need your heat. When your boiler stops working, you need answers fast and a technician on the way.

Not knowing what the problem is makes a stressful situation worse. A zone that went cold, a system that fires but produces no warmth, pressure that keeps dropping. Boiler problems are not always easy to read without the right diagnosis.

At Universe Home Services, we have decades of local service experience, offering superior boiler repairs that Long Island families can trust to keep their equipment running smoothly. With 24/7 emergency repair availability during winter, weโ€™re here to address your boiler requests promptly and professionally when you need us.

(516) 473-0202


24/7 Emergency Boiler Repairs

A boiler that fails in the middle of a Long Island January cannot wait until Monday morning. January lows regularly drop into the mid-20s, and a home without heat in those conditions becomes unsafe quickly, especially for young children and older family members.

Universe provides 24/7 emergency boiler repair across Long Island, Rockland County & Bergen County, so the moment your boiler stops producing heat, begins leaking, or shows signs of a serious problem, a licensed technician gets dispatched to protect your home and restore warmth.

Technician installing a gas central heater

(516) 473-0202


Your Long Island, Rockland County & Bergen County Boiler Team

A large share of Long Island, Rockland County & Bergen County homes heat with hot water boiler systems running through baseboard or cast iron radiators, and many are still on oil.

Universe has been repairing those systems since 1954, and that longevity matters because when your boiler goes down, you want a technician who has seen your exact setup before. Aging cast iron circulators, zone valves that wear out in sequence, and older oil-fired units across Levittown and Hicksville are part of the work we handle every week.

Years in Business

Satisfaction Guaranteed

Emergency Service

Homes Serviced Annually

(516) 473-0202

Your Boiler Repair, Step by Step

From your first call to the moment your heat is restored, the path forward is straightforward.

Call or reach out online. We ask the right questions about your boiler: system type, fuel source, what you are experiencing. Most calls across Long Island get same-day service, with immediate dispatch for no-heat emergencies.

Your technician arrives on time and starts by hearing what you have noticed: the sounds, the symptoms, which zones went cold, anything that changed recently. From there, the full system gets inspected. Boiler, circulator pump, zone valves, expansion tank, pressure relief valve, and distribution piping. Boiler issues are not always what they look like on the surface, and the goal is the root cause.

Once the diagnosis is complete, you hear what was found in plain language and receive the cost before any work begins. Once you approve, the repair is completed using quality parts built for your specific system, and the boiler is tested before your technician leaves.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.8
Based on 7620 reviews
Cindy kugler
11 hours ago
Nick….amazing man. Tried everything to get my ac to work. Unfortunately I needed new system. Quick reliable and mindful of my property and home. Thank you…love the new unit and installed perfectly.
KMc Powell
15 hours ago
They recently wrapped up some work at my house. They were knowledgeable, respectful and diligent with their work. I had complete confidence that they'd complete the job. Without a doubt, I'll recommend them to anyone that needs to convert from fossil fuel to natural gas.
Cathy Flamino
15 hours ago
Prompt service , excellent technician.. Left the area clean also, appreciated.
michael draper
22 hours ago
Jamie is very friendly, knowledgeable, and accommodating. Looking forward to getting my oil to gas conversion done by Universe!
Nick Copoulos
22 hours ago
Vidal was very Professional..Thank You Universe!!!
mario diogo
24 hours ago
Karl was great fixing my sewer line very professional
M Mannan
1 day ago
Excellent and truly impressive job.
Craig Columbo
3 days ago
Technician Dean R. from Universe Home Service was very helpful, knowledgeable, and professional in reprogramming my Weil-McLain Ultra 155 boiler after a power outage had caused it to not function. Universe Home Service was very attentive to my situation offering same day service, and arrived promptly after my initial call. The service center kept me aware of arrival times and options. I would recommend Universe Home Service for home services.
tom lombardo
3 days ago
We've used Universe for HVAC, Plumbing and Electrical needs over the years. Today, Electrician Sean replaced 2 center light switches that were problematic. He was promp and kept us apprised of issues. His work was first rate and professional.
Marcela Lopez
6 days ago
Excellent service, starting from the person that handles the calls. Technician Will E was the best, great customer service. Inspected my boiler and the whole heating system. Answer all my questions and was super nice. Definitely will call them back again.
Andrew Murch
6 days ago
Outstanding
Very timely and friendly service when I needed it most. Thank you team!
I had a great experience with Universe over the past few days. After a burst water pipe in the kitchen I reached out to them and they were in my house almost immediately. After stabilizing the situation they helped coordinate a restoration contractor who also responded fast. After the cleanup Universe repaired the pipe which was in the concrete floor slab and then got all systems up and running again. Brandon and Brian from Universe did a timely and thorough job, explaining each step involved and helping to ease a stressful situation. They also helped handling the insurance claims. I highly recommend Universe- they were terrific!
Adam
2 weeks ago
Had water heater serviced, Nick Sperlazza is a great tech, very friendly and knowledgeable and helpful. Thanks Nick!
Excellent company and great workers I had the pleasure of having Dean R and Nelson H quick work and honest work
Island Sun
3 weeks ago
Absolutely fantastic! Jamie was outstanding as well as Keith and Ben! I'm a first time homeowner and Jamie went way above and beyond helping me get my mini splits furnace and on demand hot water heater. Keith was very informative and helpful when giving me my electric service quote and Ben was great when he and his crew (Fritz among many others) came to install everything! Also, the customer service employees are very nice and do a really good job. When I bought this home knowing I needed these things immediately I did a lot of review reading and once I came to Universe and read how happy people were I knew this was who I was going to go with.
Paul Reh
3 weeks ago
I received a quote on replacing an older existing central air conditioning for my home last summer from Frank Barczik. I didnโ€™t decide to purchase at that time. Last week an emergency situation developed and I called Frank. He quickly and professionally sent me a new quote. I decided to go ahead with the replacement. He stopped by to double check everything. Universe was able to have an installation crew at my home the next day. The crew worked neatly and diligently throughout the day to install the system by 5 pm. Frank stopped by midday to check on everything. The installers were polite and knew what they were doing. I am very satisfied with the work that was done. If you want a professional job done right the first time with a great company that stands behind their work, choose Universe.
Mary Vargas
4 weeks ago
Connor Tomaszewski is one of the best technicians out there and the only one who truly knows Navien boilers inside and out. His work is outstanding, and he is always professional, knowledgeable, and reliable. I highly recommend him to anyone looking for top-quality service!
Craig Livingston
4 weeks ago
We recently hired Universe for our oil to gas conversion, along with some related work. Everyone who worked on these projects was professional and a pleasure to deal with. In particular, Nikki LaCava did a wonderful job coordinating the work and assisting with our permits and other required paperwork. Brian Gerle and Hayden Muttee did a fantastic job installing the gas piping for the project, while Sal Tarantino and his crew (Hayden Muttee and Nick DiGiacomo) also did fantastic and efficient work removing our old furnace and hot water heater and installing the new equipment. Additionally, Christopher Martin did a great job fixing an interim problem with our old hot water heater before the final conversion was completed. Thanks to you all for a job very well done – each one of you deserves a five-star review! Thank you again for everything, Craig and Claudine Livingston
Paula Condit
4 weeks ago
Dawid Boroch and Tyler Quintero came to upgrade my electric, replace box inside and outside. Fantastic job done. Neat clean and knowledgeable. Explained all! Very happy with Universe
JG
4 weeks ago
June 2026 The pump from my washing machine decided to stop working a few nights ago. What a disaster! Thank goodness I had the gizmo on the floor that starts beeping when water hits it because it could have been a lot worse. The water in the pump kept pouring out until it was empty. I called Universe and Melanie F. came over. She evaluated the situation and made plans to come back the following day to install a new pump. I was so impressed with Melanie. Her recommendations on the new pump worked out great. I was so pleased with Melanie's professionalism and knowledge that she's coming back soon to install the automatic water main shut off when it senses a leak. Once again I highly recommend Universe and Melanie F.! April 2026 Nick S. came to do the yearly service for my air conditioning. Nick is great and very up front which I like. After almost 17 years I need a new system. Ugh! He brought me outside and showed me all the reasons why it should be replaced. I could wait & see but didnโ€™t want to risk it so Saturday Iโ€™ll be getting a new system. It just needs to be done. I was very happy Nick explained everything to me. Heโ€™s very knowledgeable & friendly. I would also like to acknowledge the following employees from Universe who all had some part of the installation of my furnace, compressor and humidifier. Everyone who came to my house were so friendly and respectful. The guys all explained what was being done. They also installed an Air Scrubber which purifies my system of spores, etc. The employees are Tommy Ercolano, Matt Drury, Carlos Caceros, Justin Quan-Soon, Jamell Smith and Karl Rindfleisch. All were fabulous. And I can't forget Chester Sacknievich who came back to fix an issue I was having and figured out the solution. Chester is great. I highly recommend Universe. Their employees go above and beyond!!
Vanessa Arnone
1 month ago
Our water heater unexpectedly had to be replaced after National Grid identified it as a safety concern before reconnecting our gas service. Needless to say, it was a very stressful and completely unexpected situation. From my very first phone call, everyone at Universe Home Services was kind, patient, and incredibly helpful. They understood the urgency and had a technician at my home much sooner than I expected. Jeff Madonia was outstanding. He took the time to thoroughly inspect everything, patiently answered every question I had, and never made me feel rushed or like I was inconveniencing him. He explained my options clearly, walked me through the estimates on his tablet, and made sure I understood everything before moving forward. Initially, it looked like the installation might have to wait until the following morning. I asked if there was any chance it could be done the same day, and Jeff immediately went to see what he could do. A few minutes later, he came back and told me they were going to make it happen that day. That level of customer service meant so much during a stressful situation. I also appreciated how respectful Jeff was while working in my home. Even when I had left the door unlocked while he was moving equipment in and out, he always knocked before coming back inside. That level of professionalism and respect stood out to me and made a stressful situation much easier. The entire experience, from the first phone call through the completed installation, was professional, efficient, and reassuring. Jeffโ€™s kindness, knowledge, and willingness to go the extra mile made all the difference. Thank you, Jeff, and thank you to the Universe Home Services team.
I had an issue with my HVAC, and Universal was able to send someone out very quickly. Both Chester and Dawid were knowledgeable, professional, efficient, and very respectful of my home. They diagnosed and fixed the problem promptly, and the entire experience was smooth from start to finish. Thank you for your excellent service! I will definitely use Universal again in the future and highly recommend them.
Anthony Hartmann
1 month ago
Excellent work by Patrick for a light fixture and hard wiring for a video doorbell with chime.
Michael Greer
1 month ago
Universe responded promptly to my service call and the technician was very friendly and knowledgeable. We had to wait a few days for the parts, but when it arrived (new sewage ejector pump) the repair was done quickly and everything worked perfectly.

Universe Home Services service vehicle for local home repairs

(516) 473-0202

Signs Your Boiler Needs Repair

Boiler problems show up in different ways depending on what is actually failing.

Our technicians handle the full range of issues, from zone valve failures to pressure problems to ignition faults.

A boiler that fires but leaves certain rooms cold while others stay warm almost always points to a zone valve failure. Each zone controls its own loop, and a failed valve stops hot water from reaching that part of your home entirely, which is why homeowners in Merrick, Baldwin, and Freeport call us for this repair regularly. Every zone valve gets tested and every zone gets heat before we leave.

Banging, kettling, or gurgling sounds are not normal. Banging in the pipes points to water hammer from pressure issues or a failing zone valve, while kettling inside the boiler points to mineral scale on the heat exchanger, and we see this regularly in older homes across Garden City, Mineola, and Westbury where hard water has been depositing on boiler components for decades. Identifying the actual source rather than guessing at the loudest symptom is what keeps the repair from turning into a callback.

A boiler that will not ignite, fires briefly and shuts down, or shows a lockout code needs someone who can read that code and trace it to its actual cause: an ignition failure, a blocked flue, a pressure fault, or a failed safety control. We handle these calls regularly in Amityville, Lindenhurst, and Babylon where oil-fired units still in service require specific diagnostic experience, and the repair restores reliable startup instead of just resetting the lockout.

Leaks can come from worn seals, corroded fittings, a failing pressure relief valve, or internal corrosion in aging equipment. We handle these calls often across Wantagh, Seaford, and Bellmore, where a slow drip can turn into water damage before you notice the source. You hear honestly whether the leak points to a straightforward repair or something that changes the bigger conversation about the system.

A boiler that repeatedly loses pressure or shuts down on a low-pressure limit usually has a failing expansion tank or a slow leak in the distribution system, and this is one of the most common calls we handle across Massapequa, Plainview, and East Meadow where original expansion tanks from the 1970s are well past their service life. Finding and fixing the cause, not just topping off pressure until next time, is what ends the cycle.

When your boiler is not responding to temperature settings, runs at the wrong times, or cycles incorrectly, the problem may be in the controls rather than the heating equipment itself. We see this often in Farmingdale, Syosset, and Huntington where smart thermostat upgrades on older boiler systems introduce communication issues, and working through the full control chain to find where the fault actually lives is how the repair gets done right the first time.

Why Long Island, Rockland County & Bergen County Homeowners Trust Universe for Boiler Repair

Choosing who handles your boiler repair in Levittown, Hicksville, Lindenhurst, or anywhere across Long Island makes a real difference in both outcome and peace of mind.

Someone who knows these systems, responds fast, and tells you the truth about what they find is what separates a real fix from a callback.

Boilers require different expertise than furnaces or heat pumps. Our technicians understand hot water and steam distribution, zone control, and the safety requirements specific to boiler operation, covering both the gas-fired and oil-fired systems that remain common across Long Island, Rockland County & Bergen County’s established neighborhoods.

Most boiler repair calls across Long Island, Rockland County & Bergen County are handled the same day, and for no-heat emergencies in Copiague, West Babylon, Deer Park, and North Babylon, 24/7 service means you are not left waiting through the night.

You hear what was found and what it costs to fix before any work is touched, so the price you approve is the price on the invoice. No scope creep, no surprise add-ons when the work is complete.

Universe is a BBB Accredited Business and PHCC member, and every boiler repair is backed by those standards.

(516) 473-0202


(516) 473-0202

Should You Repair or Replace Your Boiler?

When your boiler needs a significant repair, replacement is a fair question to ask.

Both options get an honest read with no pressure in either direction, based on the system in front of us and what the next several heating seasons look like.

Most boilers last 15 to 25 years. A unit under 12 years old with an isolated component failure is almost always worth repairing, while one past 20 years with corroded components or a history of recurring problems is worth a replacement conversation, especially if a heat exchanger or major safety component is involved.

A boiler that has needed service multiple times in a single heating season is failing in stages. When repair costs approach half the cost of a new system, replacement delivers more reliability per dollar than continued investment in aging equipment.

A boiler losing efficiency shows up on your energy bill before it shows other symptoms. On Long Island, Rockland County & Bergen County, where oil and gas costs run higher than the national average, the monthly savings from a high-efficiency replacement add up faster than in most markets.

A boiler with persistent safety concerns, a leaking heat exchanger, or repeated pressure lockouts is not one you should continue relying on through a Long Island, Rockland County & Bergen County winter. Your technician gives you an honest assessment of what is actually in front of them before any decision is made.


Stay Ahead of Home Repairs with the Home Comfort Club

The Home Comfort Club is Universe’s whole-home membership, and it handles what most homeowners do not have the time or system to track: regular maintenance across every major system in the house.

Two pre-scheduled semi-annual visits, priority scheduling when something breaks down, no dispatch fee on work performed, and a 24-hour emergency service guarantee are included.

Your boiler is covered alongside central heating and cooling, furnaces, heat pumps, and ducted and ductless mini-splits, with basic visual inspections on your plumbing and electrical as part of the coverage. Contact us to learn how the membership works.

Green Universe Van parked on the side of residential street



Schedule Boiler Repair Across Long Island, Rockland County & Bergen County

When your boiler is not working and you need it fixed today, Universe is ready.

Our technicians diagnose the problem, explain what they found, and complete the boiler repair correctly, and whether you are in Farmingdale, Rockville Centre, Huntington, Amityville, or anywhere across Long Island, Rockland County & Bergen County, every call gets the same thoroughness.

Contact our team for your boiler repair. Free estimates are available on replacement if that is the direction the conversation goes.

Universe Home Services Technician near open van doors


Frequently Asked Questions About Boiler Repair

How do I know if my boiler needs professional repair?

Signs include no heat or heat loss in certain zones only, unusual sounds from the boiler or pipes, pressure that keeps dropping, visible leaks around the unit or fittings, and a system that fires briefly then shuts down on a lockout code. Any of these warrants a professional inspection, and on Long Island, Rockland County & Bergen County where oil-fired systems still make up a meaningful share of home heating, running a boiler that is showing warning signs can turn a straightforward repair into something more serious.

Is it safe to keep running a boiler that is making noise?

It depends on the noise. Gurgling or light kettling can often wait for a scheduled visit, while banging at startup, a smell of gas or oil, or a triggered carbon monoxide detector are reasons to shut the system off and call immediately. If you are not sure, call and describe what you are hearing and we can help you determine whether it is urgent.

How long does a boiler repair typically take?

Most boiler repair calls are completed in a single visit. Service vehicles carry common parts for gas and oil-fired systems, which means the majority of repairs do not require a return trip. More complex repairs involving zone valve banks, circulator pumps, or expansion tanks may take longer depending on what is needed and what parts are on hand.

Can a leaking boiler be repaired?

Worn seals, corroded fittings, and a failing pressure relief valve are all leaks that can be repaired cleanly. Other leaks point to internal corrosion or a compromised heat exchanger, which changes the conversation significantly, and that distinction matters when you are deciding whether to keep investing in the current system. You hear an honest assessment of what the leak actually means before any decision is made.

What causes low boiler pressure?

Low boiler pressure most commonly comes from a waterlogged or failed expansion tank, a slow leak in the distribution system, or air trapped in the piping. A boiler that needs to be repressurized repeatedly has an underlying cause that needs to be found and fixed, and tracing the source and restoring the system to correct operating pressure keeps the problem from coming back.

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