4.8
Based on 7423 reviews
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Water heater installation and plumbing system maintenance

Cold Water Is Not a Minor Inconvenience. Universe Replaces Water Heaters Fast.

Running out of hot water in a home that depends on it is not something you plan for.

Universe Home Services replaces water heaters across Nassau and Suffolk County, correctly sized for your household and installed right the first time.

You get a free in-home estimate, a clear recommendation based on your household’s actual hot water demand, and confirmed pricing before any work is scheduled. Contact us online for a free estimate today.

(516) 473-0202


Long Island’s Water Heater Replacement Team

When a water heater fails in Nassau or Suffolk County, Universe is the call that gets it resolved.

Water heater replacement sounds simple. Disconnect the old one, put in a new one. But the failure modes are not always obvious until you get into it: a venting configuration that does not match the new unit, a gas line that needs upgrading, scale buildup from Nassau County’s hard water that has already shortened the unit’s life and will do the same to the next one if nobody accounts for it.

Universe technicians know what to look for. As a PHCC member and BBB Accredited Business, we are accountable to standards that protect you from the shortcut version of this job.

Years in Business

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Emergency Service

Homes Serviced Annually


(516) 473-0202

Same-Day Water Heater Replacement on Long Island

A water heater does not fail at a convenient time.

No hot water is not a next-week problem. Universe offers same-day water heater replacement across Nassau and Suffolk County, and 24/7 availability when the unit fails overnight or on a weekend. Your technician arrives ready to assess, select, and install. Not to take measurements and schedule a follow-up.

How Universe Handles Water Heater Replacement

Water heater replacement looks straightforward. Done incorrectly, it causes water damage, code violations, and early system failure. Here is what Universe’s water heater replacement actually involves.

A technician evaluates your existing unit, fuel source, venting configuration, available space, and your household’s actual hot water demand. Nassau County’s notoriously hard water leaves scale buildup inside tanks that can affect how long a new unit lasts, and that gets factored into the recommendation. We walk you through tank and tankless options, capacity sizing, and fuel source considerations before anything is scheduled. You receive upfront pricing with a clear explanation of what goes in and why it fits your home. Same-day installation is available when the situation calls for it.

Your old unit is disconnected and removed, and the replacement is installed to manufacturer specifications and local plumbing codes, covering water connections, gas or electric supply, pressure relief valve, and venting. We test for leaks and confirm proper pressure before startup.

Your new water heater runs through a full startup cycle before we leave. You get a walkthrough of the temperature settings, the pressure relief valve location, and what to watch for in the first weeks of operation.

(516) 473-0202


What Our Customers Are Saying

100% Satisfaction Guarantee

4.8
Based on 7423 reviews
Robert
21 hours ago
Friendly professional service
Leigh Panek
23 hours ago
Joe, Nick and John were awesome. They installed a new gas boiler. It looks so pretty. It's clean, neat and super well organized. It works like a dream. They were so professional and clean. I highly recommend using them.
Eric Dieckmann
24 hours ago
Universe Home Service gets an A+! My technician, JT; was friendly, knowledgeable, and installed a new spigot for my hose in an hour. Works perfect and I couldnโ€™t be happier. Thanks JT!
Pat Hall
1 day ago
I have been using Universal for my plumbing maintenance for over a decade. I am very pleased with the professional efficient customer service. I met with Steve Usher and Marc Thompson today to discuss installation of my current heating and AC system. Both Marc and Steve explained the process and cost as well as the cost. I am very pleased with the consistent efficient service I have received. I would highly recommend Universe .
Bob Grossman
1 day ago
First time using this company. I called at 9:00 pm and someone actually answered the phone . Amazing , very helpful i set something up for as early as possible the following day . A technician got to my home by 9:30 am and was terrific. His name was Brian . They are not cheap but nowadays what is? Would definitely use again . Bob G.
Stephen Imke
1 day ago
Universe Home Services installed a new Ductless heating and A/C system in our home. They did a great job. Very clean and professional. I would highly recommend them.
Maria Rosado
1 day ago
Very nice guys and respectful. Highly recommended.
Fantastic service very nice polite explained everything. Very professional
Frank Futter
1 day ago
Danny, who came to my house for a quote on ductless split unit air conditioner/heating was very knowledgeable, took measurements where every unit would go. He gave me suggestions as far as how to save a little bit of money. He explaining everything, he was great.
Akhil Saha
1 day ago
Jason from Universal Home Service did good job for my boiler repairing and arrived quickly
David Royael
1 day ago
Amazing experience! Before i bought my house Universe had installed two mini splits.This is a large company that stands by its work. Joanne navigated me through the permit process. She answered all of my questions. Scheduled all of my appointments and even sent an electrician to make sure I was up to code and that it would pass. The electrician Jimmy that showed up was friendly, professional and on time. He worked with me when it came to scheduling. He corrected an issue so I would be able to pass inspection and helped label my circuit breaker correctly. When he was done I didn't even know he was there because he left his work area very clean. I highly recommend this company.
Emergency Help
2 days ago
Thank you for detailed explanation and information. Personnel expert in their field.J.P. Chumpitaz.
Garry Thorne
2 days ago
Peter McAdam was great. Very knowledgeable, polite, friendly and respectful. We highly recommend Universe Home Services, weโ€™ve been a customer for almost 30 years.
The service was excellent. Thanks. The technician went above and beyond.
Denise Abraham
2 days ago
As a repeat client who has relied on Universe for various home improvements, I continue to be impressed by their consistent professionalism, expert craftsmanship, and seamless execution.
Jessica Ridulfo
2 days ago
Professional repairs and great service. A little expensive.
Peter McGrath
2 days ago
The guys who did my AC were great, on time, no delays, very professional! They all introduced themselves, were very clean, tested the system to insure efficiency. I highly recommend them to anyone!
Ramesh Ramlogan
2 days ago
Nick was very honest and knowledgeable in his estimate for my water heater.
Tim was quite efficient. He was fast, knowledgeable, well informed, and he was eager to impart all the knowledge that he could within the alloted time! Not only did he share knowledge about our central air system. But, he also imparted much needed knowledge about our vent system pertaining to our Dryer. My wife and I would recommend the company (particularly) "Tim Wright, without any reservation, whatsoever. He was truly a "Godsend"! So, should you decide to use this company fot your Hvac needs…..and youre fortunate enough to have Tim Wright….you will Thank me. I promise you. Have an amazing weekend!!! Thanks Tim!!!
TheDenisevolka
3 days ago
After getting work done at our house months ago, a leak was discovered when the pin hole created by the contractor screwing directly into our pipe grew bigger. JP came in and fixed our leak within minutes. Couldnโ€™t be happier.
Jeffrey Yanover
3 days ago
Steve was great looking forward to be nice a cool all summer long!
Brian Bugatti
3 days ago
I had an amazing experience with Universe Home Service. They installed my boiler and both of my central air units, and the entire process was smooth and professional from start to finish. Recently, I had an issue with one of the AC units, and their team responded quickly. They came out for a service call and had my unit repaired the very next day. Excellent customer service, fast response time, and reliable work. I highly recommend Universe Home Service to anyone looking for quality HVAC service and installation!
Ali Abbas
3 days ago
Amazing Service
Alex was extremely professional and easy to work with.
Tim came out was extremely knowledgeable and friendly. He diagnosed the issue explained everything and did a great job

Universe Home Services service vehicle for local home repairs

(516) 473-0202

What Changes When You Replace Your Water Heater

Most homeowners wait until the tank fails. The ones who do not are glad they acted earlier.

An undersized or aging tank runs out of hot water because it was never right for the household, or because sediment buildup has reduced its usable capacity. A replacement sized correctly for your home and family eliminates the problem at the source rather than working around it.

Water heating accounts for a significant share of home energy use. A tank that is scaled with mineral deposits, insulated poorly, or simply past its efficiency rating is consuming more gas or electricity than it should to maintain temperature. A modern replacement unit closes that gap immediately.

A water heater tank that has corroded internally will eventually fail. When it does, the result is water damage to whatever is below or around it. Replacing a tank before it reaches that point is far less disruptive and less expensive than dealing with the aftermath of a failure.

Long Island homeowners replacing a conventional tank have the option to switch to a tankless system. Tankless units heat water on demand, eliminate standby heat loss, and last significantly longer than conventional tanks. They require adequate gas supply and proper venting, which your technician evaluates during the in-home assessment.

Why Long Island Homeowners Call Universe for Water Heater Replacement

Choosing the right plumbing contractor for your water heater replacement determines whether the job holds up and whether you have reliable support afterward.

Water heater work is a repeat business. You call the company that did it right the first time. That is why Universe has been getting those calls across Nassau and Suffolk County since 1954.

Nassau County water is hard. The mineral content accelerates scale buildup inside tanks and on heating elements, shortening system life and reducing efficiency faster than in softer-water areas. Your technician understands how local water conditions affect water heater performance and life expectancy, and factors that into the recommendation.

Universe operates with licensed master plumbers on staff and carries full insurance coverage across Nassau and Suffolk County. Water heater replacement involves gas lines, water connections, and pressure systems. This is not a job where licensing is optional.

The estimate costs you nothing. It covers your existing unit, your household’s hot water demand, available fuel source and venting options, and your choices. You know what goes in and what it costs before anything is scheduled.

Some households are better served by a conventional tank. Others benefit from going tankless. Universe lays out both options honestly and lets the specifics of your home and usage guide the recommendation, not the margin on a particular unit.

Water heater failures do not wait for business hours. Universe offers same-day replacement and 24/7 emergency availability across Nassau and Suffolk County. Merrick, Smithtown, Valley Stream, Hauppauge: the same response no matter where you are on the island.

High-efficiency water heaters, particularly tankless units, frequently qualify for National Grid rebates on Long Island. Universe identifies what your installation qualifies for and manages the paperwork so you capture the savings without the administrative burden.

After your water heater is in and running, Universe remains your contact for service questions, maintenance, and anything that comes up with your plumbing system. One company, one call.


Maintain Your Water Heater with the Home Comfort Club

Even a new water heater benefits from consistent attention.

Hard water in Nassau County deposits scale on heating elements and inside tanks at a rate that affects performance and shortens system life without regular maintenance.

The Home Comfort Club includes a basic plumbing visual inspection as part of your annual membership visits, giving your technician a chance to flag issues early. Membership also includes priority scheduling, a service discount, and no dispatch fee when a technician performs work.

Contact us to learn what the membership covers.

Green Universe Van parked on the side of residential street


Shower head spraying water in bathroom

(516) 473-0202

When Water Heater Replacement Is the Right Call

Most water heaters give you warning before they go. These are the signs worth taking seriously.

Conventional tank water heaters typically last 10 to 12 years. Long Island’s hard water accelerates that timeline by depositing scale on heating elements and corroding the tank lining faster than in areas with softer water. A unit past 10 years in Nassau or Suffolk County is not simply aging. It is approaching the point where failure becomes a real possibility every time it cycles.

Discolored water coming from hot water taps points to internal tank corrosion. Once a tank corrodes from the inside, no repair addresses the root cause. Flushing the tank may provide temporary relief, but the corrosion continues. Replacement is the only lasting solution.

A leak at the base of a water heater tank is almost always internal corrosion that has worked through to the outer shell. This is not a connection or fitting issue. It means the tank has failed and needs to come out before the leak worsens and causes water damage to the surrounding area.

A water heater that takes significantly longer than it used to in order to reheat after a draw has lost efficiency. Scale on the heating element, a degraded anode rod, or general system wear all produce this result. In a household with consistent hot water demand, that slowdown causes real disruption throughout the day.



Schedule Your Water Heater Replacement

Replacement on your schedule is always better than replacement after a failure. Contact Universe Home Services to schedule your free water heater replacement consultation.

We assess your existing unit, explain your options, and give you straightforward pricing before any work begins. Contact us online or call to get on the schedule.

Universe Home Services Technician near open van doors


Frequently Asked Questions

How do I know if I need a tank or tankless water heater?

The right choice depends on your household’s hot water demand, your available gas supply, and your venting options. Tankless units work well for households with high or variable demand and adequate gas line capacity. Conventional tanks are simpler to install and better suited to homes where the gas supply or venting configuration does not support a tankless unit. Your technician evaluates both during the in-home assessment and gives you an honest read on which fits your situation.

How does Long Island’s hard water affect my water heater?

Nassau County water is among the hardest in the New York metro area. Mineral deposits accumulate on heating elements and inside the tank, reducing efficiency and shortening system life. Homeowners on Long Island typically see water heaters reach the end of their useful life on the earlier end of the expected range. A water softener can extend equipment life, and Universe can evaluate whether one makes sense for your home during the same visit.

Can I replace my water heater the same day I call?

In most cases, yes. Universe carries common water heater units on our service vehicles and offers same-day installation across Nassau and Suffolk County. For less common configurations or specialty units, your technician will give you a clear timeline during the assessment so you know exactly when to expect the work to be completed.

What happens to my old water heater?

Universe removes and disposes of your old unit as part of the replacement. You do not need to arrange separate disposal or haul anything out yourself. We handle the full removal, including draining the tank and disconnecting all connections, before the new unit goes in.

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