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Water heater installation and plumbing system maintenance

Cold Water Is Not a Minor Inconvenience. Universe Replaces Water Heaters Fast.

Running out of hot water in a home that depends on it is not something you plan for.

Universe Home Services replaces water heaters across Long Island, Rockland County & Bergen County, correctly sized for your household and installed right the first time.

You get a free in-home estimate, a clear recommendation based on your household’s actual hot water demand, and confirmed pricing before any work is scheduled. Contact us online for a free estimate today.

(516) 473-0202


Long Island, Rockland County & Bergen County’s Water Heater Replacement Team

When a water heater fails in Long Island, Rockland County & Bergen County, Universe is the call that gets it resolved.

Water heater replacement sounds simple. Disconnect the old one, put in a new one. But the failure modes are not always obvious until you get into it: a venting configuration that does not match the new unit, a gas line that needs upgrading, scale buildup from Long Island’s hard water that has already shortened the unit’s life and will do the same to the next one if nobody accounts for it.

Universe technicians know what to look for. As a PHCC member and BBB Accredited Business, we are accountable to standards that protect you from the shortcut version of this job.

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Homes Serviced Annually


(516) 473-0202

Same-Day Water Heater Replacement on Long Island

A water heater does not fail at a convenient time.

No hot water is not a next-week problem. Universe offers same-day water heater replacement across Long Island, Rockland County & Bergen County, and 24/7 availability when the unit fails overnight or on a weekend. Your technician arrives ready to assess, select, and install. Not to take measurements and schedule a follow-up.

How Universe Handles Water Heater Replacement

Water heater replacement looks straightforward. Done incorrectly, it causes water damage, code violations, and early system failure. Here is what Universe’s water heater replacement actually involves.

A technician evaluates your existing unit, fuel source, venting configuration, available space, and your household’s actual hot water demand. Long Island’s notoriously hard water leaves scale buildup inside tanks that can affect how long a new unit lasts, and that gets factored into the recommendation. We walk you through tank and tankless options, capacity sizing, and fuel source considerations before anything is scheduled. You receive upfront pricing with a clear explanation of what goes in and why it fits your home. Same-day installation is available when the situation calls for it.

Your old unit is disconnected and removed, and the replacement is installed to manufacturer specifications and local plumbing codes, covering water connections, gas or electric supply, pressure relief valve, and venting. We test for leaks and confirm proper pressure before startup.

Your new water heater runs through a full startup cycle before we leave. You get a walkthrough of the temperature settings, the pressure relief valve location, and what to watch for in the first weeks of operation.

(516) 473-0202


What Our Customers Are Saying

100% Satisfaction Guarantee

4.8
Based on 7765 reviews
Extremely happy with the professional service received today when Universe replaced the heating furnace at my mom's house. They were very courteous, used drop cloths, and took away the aging furnace. They also explained the system and made sure I didn't have any questions before they left. Highly recommend!
Ava Bassaw
2 hours ago
Frank was amazing! Did a thorough job, made me want to hire services for the future. I’ll definitely be going with this company again. Thank you, Frank!
John Cuccurullo
2 hours ago
Received a referral from a friend to get a quote for central air replacement.
Ralph Brutus
2 hours ago
Kind professional with excellent service.
Stuart Parker
5 hours ago
Anthony deserves a lot of credit for being prepared, professional and courteous. He completed his work in less time than it takes on average. He made sure I had no questions after the installation. There is nothing he could have or should have done different.
Robert Stehle
3 days ago
Excellent service by a highly skilled and personable technician!
Tim was terrific, definitely knew what he was doing, and in a very short time found a very unlikely problem, and fixed it quickly. He was very knowledgeable and I appreciated his help very much. Also, regarding the call service associate, she was extraordinarily polite and helpful, and gave me confidence that my problem would be resolved that night.
Rina Havaldar
4 days ago
I am so happy and satisfied with all your services for my home.Thank you for making it easy and simple for me.
Jimmy was amazing all my concerns solved..felt safe and secure with his work..I trust your people Besides nice extremely professional…TY
Joanne
5 days ago
Very satisfied with the annual boiler maintenance service. The technician was professional, thorough, and took the time to make sure everything was checked and working properly. The service was completed efficiently, and I feel confident knowing my boiler is ready for the upcoming heating season. Highly recommend!
Linda Roesch
5 days ago
Brandon is knowledgeable and polite. He quickly found the problem and explained it so I could understand it. He came back the next day and quickly finished the service. I would definitely use this company again.
Brandon came on time and explained the process of the filters he was replacing. What each filters job was and the timeframe when to do it again. Very professional and thorough.
Francis Skehan
5 days ago
I came home to the heat and hot water not working. The baseboards were ice cold and it was 32° outside. I called the number and someone answered right away. The forecast was for the temperature to go down to the low 20s and a 4 to 6 inch accumulation of snow. I was very worried that I wouldn’t be able to stay in my house without heat. The dispatcher assured me that someone would be there within a few hours and that they would call before they came. Less than two hours, Anthony came to my house. When he walked in, he said he could hear the alarm coming from the heating system. When he saw it, he recognized the error code right away and was able to fix it very quickly. The whole thing took less than 30 minutes, including bleeding the pipes and restarting the system after fixing the part water pressure sensor that was causing the trouble. I.HIGHLY recommend them!
michael draper
5 days ago
These guys did a great job. Professional, courteous, and clean. They removed my old oil furnace and replaced it with a new gas furnace.
Eileen Hinshaw
6 days ago
Nick from Universe Home Services was friendly, courteous, and efficient in performing annual maintenance on my heating and hot water system. I've been with Universe for years and would highly recommend them.
elizabeth king
6 days ago
Had a heating system tune-up. Bob the technician was excellent. Came during a chaotic time ( three grandchildren under 5 ) smiled through the entire process and fixed all my problems.
John Burke
6 days ago
Great job you saved us a lot of grief I'm calling you from South Carolina thank you for the repair
Came within 6 hours from my initial phone call. Very knowledgeable about the ac unit. Repair was done. Very polite and professional.
Rochelle Slatz
1 week ago
Excellent service! Very knowledgeable and efficient service.
Susan Lembo
1 week ago
Tech was very knowledgeable and explained the results of his inspection.
Excellent, quick professional service. Will definitely use Universe again.
kurt simoncic
1 week ago
Very polite and respectful. Tech was very honest and friendly
Bob Edelman
1 week ago
Very professional service person
Carolyn Brunjes
1 week ago
Will was great ! very helpful !
Sheng Zhou
1 week ago
James is a great guy. He helped maintain the boiler and fixed the unit non-stopping fan. He also provided valuable information regarding the system. Highly recommended!

Universe Home Services service vehicle for local home repairs

(516) 473-0202

What Changes When You Replace Your Water Heater

Most homeowners wait until the tank fails. The ones who do not are glad they acted earlier.

An undersized or aging tank runs out of hot water because it was never right for the household, or because sediment buildup has reduced its usable capacity. A replacement sized correctly for your home and family eliminates the problem at the source rather than working around it.

Water heating accounts for a significant share of home energy use. A tank that is scaled with mineral deposits, insulated poorly, or simply past its efficiency rating is consuming more gas or electricity than it should to maintain temperature. A modern replacement unit closes that gap immediately.

A water heater tank that has corroded internally will eventually fail. When it does, the result is water damage to whatever is below or around it. Replacing a tank before it reaches that point is far less disruptive and less expensive than dealing with the aftermath of a failure.

Long Island homeowners replacing a conventional tank have the option to switch to a tankless system. Tankless units heat water on demand, eliminate standby heat loss, and last significantly longer than conventional tanks. They require adequate gas supply and proper venting, which your technician evaluates during the in-home assessment.

Why Long Island, Rockland County & Bergen County Homeowners Call Universe for Water Heater Replacement

Choosing the right plumbing contractor for your water heater replacement determines whether the job holds up and whether you have reliable support afterward.

Water heater work is a repeat business. You call the company that did it right the first time. That is why Universe has been getting those calls across Long Island, Rockland County & Bergen County since 1954.

Long Island water is hard. The mineral content accelerates scale buildup inside tanks and on heating elements, shortening system life and reducing efficiency faster than in softer-water areas. Your technician understands how local water conditions affect water heater performance and life expectancy, and factors that into the recommendation.

Universe operates with licensed master plumbers on staff and carries full insurance coverage across Long Island, Rockland County & Bergen County. Water heater replacement involves gas lines, water connections, and pressure systems. This is not a job where licensing is optional.

The estimate costs you nothing. It covers your existing unit, your household’s hot water demand, available fuel source and venting options, and your choices. You know what goes in and what it costs before anything is scheduled.

Some households are better served by a conventional tank. Others benefit from going tankless. Universe lays out both options honestly and lets the specifics of your home and usage guide the recommendation, not the margin on a particular unit.

Water heater failures do not wait for business hours. Universe offers same-day replacement and 24/7 emergency availability across Long Island, Rockland County & Bergen County. Merrick, Smithtown, Valley Stream, Hauppauge: the same response no matter where you are on the island.

High-efficiency water heaters, particularly tankless units, frequently qualify for National Grid rebates on Long Island. Universe identifies what your installation qualifies for and manages the paperwork so you capture the savings without the administrative burden.

After your water heater is in and running, Universe remains your contact for service questions, maintenance, and anything that comes up with your plumbing system. One company, one call.


Maintain Your Water Heater with the Home Comfort Club

Even a new water heater benefits from consistent attention.

Hard water on Long Island deposits scale on heating elements and inside tanks at a rate that affects performance and shortens system life without regular maintenance.

The Home Comfort Club includes a basic plumbing visual inspection as part of your annual membership visits, giving your technician a chance to flag issues early. Membership also includes priority scheduling, a service discount, and no dispatch fee when a technician performs work.

Contact us to learn what the membership covers.

Green Universe Van parked on the side of residential street


Shower head spraying water in bathroom

(516) 473-0202

When Water Heater Replacement Is the Right Call

Most water heaters give you warning before they go. These are the signs worth taking seriously.

Conventional tank water heaters typically last 10 to 12 years. Long Island’s hard water accelerates that timeline by depositing scale on heating elements and corroding the tank lining faster than in areas with softer water. A unit past 10 years in Long Island, Rockland County & Bergen County is not simply aging. It is approaching the point where failure becomes a real possibility every time it cycles.

Discolored water coming from hot water taps points to internal tank corrosion. Once a tank corrodes from the inside, no repair addresses the root cause. Flushing the tank may provide temporary relief, but the corrosion continues. Replacement is the only lasting solution.

A leak at the base of a water heater tank is almost always internal corrosion that has worked through to the outer shell. This is not a connection or fitting issue. It means the tank has failed and needs to come out before the leak worsens and causes water damage to the surrounding area.

A water heater that takes significantly longer than it used to in order to reheat after a draw has lost efficiency. Scale on the heating element, a degraded anode rod, or general system wear all produce this result. In a household with consistent hot water demand, that slowdown causes real disruption throughout the day.



Schedule Your Water Heater Replacement

Replacement on your schedule is always better than replacement after a failure. Contact Universe Home Services to schedule your free water heater replacement consultation.

We assess your existing unit, explain your options, and give you straightforward pricing before any work begins. Contact us online or call to get on the schedule.

Universe Home Services Technician near open van doors


Frequently Asked Questions

How do I know if I need a tank or tankless water heater?

The right choice depends on your household’s hot water demand, your available gas supply, and your venting options. Tankless units work well for households with high or variable demand and adequate gas line capacity. Conventional tanks are simpler to install and better suited to homes where the gas supply or venting configuration does not support a tankless unit. Your technician evaluates both during the in-home assessment and gives you an honest read on which fits your situation.

How does Long Island’s hard water affect my water heater?

Long Island water is among the hardest in the New York metro area. Mineral deposits accumulate on heating elements and inside the tank, reducing efficiency and shortening system life. Homeowners on Long Island typically see water heaters reach the end of their useful life on the earlier end of the expected range. A water softener can extend equipment life, and Universe can evaluate whether one makes sense for your home during the same visit.

Can I replace my water heater the same day I call?

In most cases, yes. Universe carries common water heater units on our service vehicles and offers same-day installation across Long Island, Rockland County & Bergen County. For less common configurations or specialty units, your technician will give you a clear timeline during the assessment so you know exactly when to expect the work to be completed.

What happens to my old water heater?

Universe removes and disposes of your old unit as part of the replacement. You do not need to arrange separate disposal or haul anything out yourself. We handle the full removal, including draining the tank and disconnecting all connections, before the new unit goes in.

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