4.8
Based on 7605 reviews
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Your Mini Split Runs Year-Round. Universe Keeps It Performing.

A ductless system that is not maintained loses efficiency quietly. By the time you notice, the season is already half over.

Ductless mini split maintenance on Long Island means accounting for what salt air does to outdoor condenser coils. Universe technicians service mini split systems across Long Island, Rockland County & Bergen County with that condition built into how they approach every outdoor unit.

Contact us online to schedule your mini split maintenance visit today.

(516) 473-0202


A Local Partner to Maintain Your Mini Split

Your time matters as much as your system running right. Universe shows up when we say we will, works around your schedule, and treats your home with respect.

Universe has been Long Island, Rockland County & Bergen County’s home services company since 1954, and the homeowners who stay with us do so because the visits are easy.

Appointments fit around your day, technicians arrive on time, and the work inside your home is done cleanly and carefully. You get a mini split that runs the way it should and a HVAC partner who makes the ductless maintenance simple.

Family cooking together in kitchen

(516) 473-0202


Skilled employees

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Years in Business

Emergency Service


What You Get From Consistent Mini Split Service

A mini split that has been serviced before each season delivers different results than one running on whatever it carried over from the year before.

The indoor air handler filters and coil surfaces accumulate dust, allergens, and biological buildup in ways that reduce airflow and affect what the system is putting into your living space. Cleaning the indoor units is the maintenance item that most directly affects day-to-day air quality and the efficiency with which the system conditions each room.

A condenser coil that is partially blocked by debris or beginning to corrode cannot reject heat efficiently in summer or absorb it efficiently in winter. On Long Island, where salt air contributes to coil degradation that would not happen in an inland location, annual coil inspection and cleaning is what keeps the outdoor unit performing at the capacity the system was designed to deliver.

Ductless systems are pre-charged at the factory and sealed. A slow refrigerant leak does not announce itself. The system cools less effectively in summer and heats less effectively in winter, and the efficiency loss is gradual enough that many homeowners adapt to it without identifying the cause. Annual maintenance includes checking refrigerant charge to confirm the system is operating at spec.

Ductless systems are a significant investment. The components that shorten their life prematurely: corroded coils, degraded electrical connections, refrigerant loss. Annual maintenance addresses each of those directly. A system that receives consistent professional service reaches the upper end of its expected service life. One that does not often does not come close.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.8
Based on 7605 reviews
Paul Reh
5 days ago
I received a quote on replacing an older existing central air conditioning for my home last summer from Frank Barczik. I didnโ€™t decide to purchase at that time. Last week an emergency situation developed and I called Frank. He quickly and professionally sent me a new quote. I decided to go ahead with the replacement. He stopped by to double check everything. Universe was able to have an installation crew at my home the next day. The crew worked neatly and diligently throughout the day to install the system by 5 pm. Frank stopped by midday to check on everything. The installers were polite and knew what they were doing. I am very satisfied with the work that was done. If you want a professional job done right the first time with a great company that stands behind their work, choose Universe.
Mary Vargas
1 week ago
Connor Tomaszewski is one of the best technicians out there and the only one who truly knows Navien boilers inside and out. His work is outstanding, and he is always professional, knowledgeable, and reliable. I highly recommend him to anyone looking for top-quality service!
We recently hired Universe for our oil to gas conversion, along with some related work. Everyone who worked on these projects was professional and a pleasure to deal with. In particular, Nikki LaCava did a wonderful job coordinating the work and assisting with our permits and other required paperwork. Brian Gerle and Hayden Muttee did a fantastic job installing the gas piping for the project, while Sal Tarantino and his crew (Hayden Muttee and Nick DiGiacomo) also did fantastic and efficient work removing our old furnace and hot water heater and installing the new equipment. Additionally, Christopher Martin did a great job fixing an interim problem with our old hot water heater before the final conversion was completed. Thanks to you all for a job very well done – each one of you deserves a five-star review! Thank you again for everything, Craig and Claudine Livingston
Paula Condit
1 week ago
Dawid Boroch and Tyler Quintero came to upgrade my electric, replace box inside and outside. Fantastic job done. Neat clean and knowledgeable. Explained all! Very happy with Universe
JG
2 weeks ago
June 2026 The pump from my washing machine decided to stop working a few nights ago. What a disaster! Thank goodness I had the gizmo on the floor that starts beeping when water hits it because it could have been a lot worse. The water in the pump kept pouring out until it was empty. I called Universe and Melanie F. came over. She evaluated the situation and made plans to come back the following day to install a new pump. I was so impressed with Melanie. Her recommendations on the new pump worked out great. I was so pleased with Melanie's professionalism and knowledge that she's coming back soon to install the automatic water main shut off when it senses a leak. Once again I highly recommend Universe and Melanie F.! April 2026 Nick S. came to do the yearly service for my air conditioning. Nick is great and very up front which I like. After almost 17 years I need a new system. Ugh! He brought me outside and showed me all the reasons why it should be replaced. I could wait & see but didnโ€™t want to risk it so Saturday Iโ€™ll be getting a new system. It just needs to be done. I was very happy Nick explained everything to me. Heโ€™s very knowledgeable & friendly. I would also like to acknowledge the following employees from Universe who all had some part of the installation of my furnace, compressor and humidifier. Everyone who came to my house were so friendly and respectful. The guys all explained what was being done. They also installed an Air Scrubber which purifies my system of spores, etc. The employees are Tommy Ercolano, Matt Drury, Carlos Caceros, Justin Quan-Soon, Jamell Smith and Karl Rindfleisch. All were fabulous. And I can't forget Chester Sacknievich who came back to fix an issue I was having and figured out the solution. Chester is great. I highly recommend Universe. Their employees go above and beyond!!
Vanessa Arnone
2 weeks ago
Our water heater unexpectedly had to be replaced after National Grid identified it as a safety concern before reconnecting our gas service. Needless to say, it was a very stressful and completely unexpected situation. From my very first phone call, everyone at Universe Home Services was kind, patient, and incredibly helpful. They understood the urgency and had a technician at my home much sooner than I expected. Jeff Madonia was outstanding. He took the time to thoroughly inspect everything, patiently answered every question I had, and never made me feel rushed or like I was inconveniencing him. He explained my options clearly, walked me through the estimates on his tablet, and made sure I understood everything before moving forward. Initially, it looked like the installation might have to wait until the following morning. I asked if there was any chance it could be done the same day, and Jeff immediately went to see what he could do. A few minutes later, he came back and told me they were going to make it happen that day. That level of customer service meant so much during a stressful situation. I also appreciated how respectful Jeff was while working in my home. Even when I had left the door unlocked while he was moving equipment in and out, he always knocked before coming back inside. That level of professionalism and respect stood out to me and made a stressful situation much easier. The entire experience, from the first phone call through the completed installation, was professional, efficient, and reassuring. Jeffโ€™s kindness, knowledge, and willingness to go the extra mile made all the difference. Thank you, Jeff, and thank you to the Universe Home Services team.
I had an issue with my HVAC, and Universal was able to send someone out very quickly. Both Chester and Dawid were knowledgeable, professional, efficient, and very respectful of my home. They diagnosed and fixed the problem promptly, and the entire experience was smooth from start to finish. Thank you for your excellent service! I will definitely use Universal again in the future and highly recommend them.
Anthony Hartmann
3 weeks ago
Excellent work by Patrick for a light fixture and hard wiring for a video doorbell with chime.
Michael Greer
3 weeks ago
Universe responded promptly to my service call and the technician was very friendly and knowledgeable. We had to wait a few days for the parts, but when it arrived (new sewage ejector pump) the repair was done quickly and everything worked perfectly.
howard valan
4 weeks ago
Tim the technician answered all my questions to my satisfaction and explained all my options thoroughly. His work solved my issue and he offered some insight into a replacement unit if I opted to do so.
Desiree Boucher
4 weeks ago
I had a great experience with Universe Home Services. I initially left a message on their call system and received a call back with 30 minutes from Laurie. I explained my concern and issue we were having with out Central AC and she was able to schedule service for that same day. I received text messages with arrival time, when the technician was on their way, and when they arrived at my home. Our service technician was Bob Grillo. He was super personable, kind and very thorough in his process. He answered all my questions and explained exactly what he was doing as he was troubleshooting. I had a great experience overall with the customer service as well as the job completion and would highly recommend Universe Home Services and Bob as the technician.
Danny Sutton from Sales was amazing.without him this was not possible.so kind and empathetic towards customer amazing service From the crew who was here to install the air condition Sean Dany Jared Brian Very professional polite and extremely knowledgeable They worked so efficiently and kept the area clean that you could not feel that a big job was completed after they left. I will recommend Universe home service to everyone out there who is looking for a reliable company.
shelly bansal
4 weeks ago
VERY. GOOD. SERVICES. THEY. COVER. GAURENTEE. FOR 5. YEARS. GOOD PRICE. TONY. ASHMAVI. THE. BEST. WHO. EXPLAINED. ALL DETAILS. AND. GIVE. GOOD PRICE. TOP. RATED. THANKS TO. UNIVERSAL. HOME. SERVICES
Scott Faucheux
4 weeks ago
We have used Universe now for a few installations, Anthony recently swapped out a toilet for us, cleared out a major blockage on a sewer line and Vidal just installed a whole house filtration system for us after our previous system failed on our 1929 house. They have been very polite, knowledgeable and efficient and have always given us fair and tiered options with pricing. We would highly recommend their services.
Justin Bridges
4 weeks ago
Micheal was a great technician, perfectly on time, fast detailed diagnosis, made quick work of the repair work, communicated everything. Universal did all my installations of all new HVAC and I always trust them with the maintenance.
Mario Sesso
1 month ago
Ac repair
Donna Cincotta
1 month ago
Kevin came to my home, evacuated the problem and detailed the situation to me. He ordered the new ductless equipment and installed it the next day. Kevin was professional, honest, neat and made sure the air conditioning was working properly. For my air conditioning units and repairs, I wouldnโ€™t go anyplace else.
The team was incredibly professional, friendly and worked efficiently to get the job done. I had a great experience
fran lucher
1 month ago
Came within reasonable time, fixed problem & checked for other possible issues.
William Funcheon
1 month ago
Dean, your technician is definitely an asset to your company. He was so thorough and kind. I canโ€™t say enough about him!
Laurence Andrews
1 month ago
I am pleased with the the service man that came out. He is very knowledgeable and professional
Donna Mckeon
1 month ago
Our service person Sean was great. Very knowledgeable and friendly. Answered all questions we had. Definitely will use Universe home services again
I canโ€™t say enough good things about Universe home services and repairs. We have been a customer of Universe for years. Recently we had a plumbing issue and they were wonderful. Jeff the plumber was very professional and a pleasure to work with. We have also worked with Marc on a gas conversion. He was very knowledgeable, professional, and helpful. Great company with quality people! Update June 2026 – another 5 stars for Universe Home Services and electrician Dawid Boroch. Dawid was very professional, knowledgeable, and his work is exceptional. He explained the scope of the job and answered our questions before beginning his work and walked us through the results afterwards. Dawid was an absolute pleasure to work with and we highly recommend him!
Marie kopczynski
1 month ago
Very professional Answer all my questions Did a great job
Ronald Goebel
1 month ago
Chester was the best service tech we ever had. A real credit to Universe-friendly, knowledgeable and thorough in his work


Mini Splits and the Home Comfort Club

The Home Comfort Club covers ductless mini split systems as part of its whole-home maintenance membership.

Ducted and ductless mini split systems are covered equipment under the Home Comfort Club.

The membership includes two pre-scheduled maintenance visits per year, one before cooling season and one before heating season, along with priority scheduling, reduced rates on service work, a credit toward a new system installation, and no dispatch fee when a technician performs work. Contact us to learn what the membership covers.

Green Universe Van parked on the side of residential street


(516) 473-0202

Why Universe for Ductless Maintenance on Long Island

Ductless mini split maintenance requires technicians who know refrigerant systems, electrical components, and what Long Island’s coastal environment does to outdoor equipment specifically.

Universe has been doing HVAC and electrical work across Long Island, Rockland County & Bergen County since 1954, and the technicians who handle ductless system service understand what the local environment demands.

The difference between maintaining a mini split in Massapequa and one in an inland suburb somewhere else is the coil. Salt air corrosion is a real factor for Long Island homeowners, particularly those close to the water. Universe technicians inspect for it specifically and address it before it progresses to the point where it affects system capacity or shortens component life.

Ductless systems require EPA certification to service refrigerant. Universe technicians hold the appropriate certifications and have the equipment to check refrigerant charge accurately, not just visually inspect the system and move on. If a refrigerant issue is found, the leak source is identified before recharging, not just topped off.

Universe is a BBB Accredited Business that has been doing HVAC and electrical work across Long Island since 1954. Ductless systems are newer technology, but the technicians who service them have decades of experience with the homes and the climate conditions they are installed in.

Many Long Island homes have multi-zone ductless systems covering several rooms or floors from a single outdoor unit. Maintenance on a multi-zone system involves evaluating each indoor unit individually, confirming zone balance, and assessing the outdoor unit under the combined load of all zones. Universe technicians have done this work across a range of system sizes and configurations.

Ductless mini split maintenance sometimes surfaces electrical concerns at the disconnect, wiring issues at the indoor unit, or structural questions about the line set routing. Universe handles electrical, HVAC, and plumbing in-house. When a maintenance visit turns up something outside the ductless system itself, one call is still all it takes.

Other Ductless Services Universe Handles

Maintenance keeps your mini split running. These are the other ductless services Universe handles across Long Island, Rockland County & Bergen County.

The right mini split installation covers more than mounting the units. Proper line set routing, refrigerant charge verification, electrical connection, and zone configuration all determine how well the system performs. Universe handles new ductless installations across Long Island, Rockland County & Bergen County, including multi-zone systems for homeowners adding ductless to multiple rooms or floors.

When a ductless system underperforms or fails, Universe diagnoses the cause and repairs it. Refrigerant issues, compressor problems, control board failures, sensor faults, and drainage problems are all within scope. Ductless repair requires technicians who know these systems specifically, and Universe has been doing it in Long Island homes for years, including 24/7 emergency service for failures during a heat wave or a cold stretch.

When a ductless system has reached the end of its service life or the cost of repair no longer makes sense, Universe handles the replacement. That includes removing the existing equipment, sizing the new system to current load requirements, and installing indoor and outdoor units with correct refrigerant charge, line set routing, and electrical connections.

Ductless systems move conditioned air through the rooms they serve, but they do not address whole-home air quality on their own. Universe installs and services indoor air quality equipment across Long Island, including whole-home air purifiers, UV lights, ventilators, and humidity control, to improve the air your ductless system is conditioning.

Ductless is one part of a whole HVAC system. Universe handles heating and cooling across Long Island, Rockland County & Bergen County, including central AC, furnaces, boilers, heat pumps, and the ductwork that ties traditional systems together. When ductless works alongside a central system, or when a home is ready to move off one and onto another, Universe covers the full scope.

Universe Home Services HVAC Technician near open van doors

(516) 473-0202



Schedule Both Seasonal Visits for Your Mini Split

Twice a year, before each season. That is the schedule that keeps a ductless system performing on Long Island. Contact

Universe Home Services to schedule your ductless mini split maintenance visit across Long Island, Rockland County & Bergen County. Our technicians clean the indoor and outdoor units, check refrigerant charge, inspect electrical connections, and confirm performance across all zones. Contact us online or call to get on the schedule.

Universe Home Services Technician near open van doors


Mini Split Maintenance Questions

How often does a mini split need to be serviced?

Twice a year, before each season, is the right interval for a system that handles both heating and cooling. One visit before summer covers the cooling side: coil cleaning, refrigerant check, and electrical connections. One visit before winter covers the heating side and confirms the system is ready for cold-weather operation. On Long Island, where salt air accelerates outdoor component wear, skipping a season is a bigger deal than it might be elsewhere.

Can I clean my mini split myself?

The indoor filter is something homeowners can and should clean regularly, typically every two to four weeks during heavy use. Beyond the filter, the indoor coil surface, the drain pan, the drain line, the outdoor coil, and the refrigerant connections all require professional service tools and access. Attempting to clean the outdoor coil incorrectly can damage the coil fins and reduce performance.

How does Long Island’s salt air affect my mini split?

The outdoor condenser coil is the component most affected. Salt deposits on aluminum fins cause corrosion that reduces heat transfer efficiency. Over time, the corrosion can progress to the point where coil replacement is necessary. Annual cleaning and inspection of the outdoor unit, with attention to early-stage corrosion, is what extends coil life in coastal conditions. Homeowners within a mile or two of the water should consider this a higher-priority maintenance item than those further inland.

My mini split is cooling less effectively than it used to. Is that a maintenance issue?

Frequently, yes. The most common causes of reduced cooling performance are dirty indoor coil surfaces restricting airflow, dirty outdoor coil fins reducing heat rejection, or a low refrigerant charge from a slow leak. All three are addressed during a maintenance visit. If performance has declined noticeably, scheduling a service visit rather than waiting for the next scheduled maintenance is the right call.

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