4.8
Based on 7605 reviews
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Universe Home Services Technician near open van doors

Your Water Might Look Clear. Universe Tells You What Is Actually In It.

From minerals and sediment to bacteria and chemicals, unseen particles can impact taste, safety, and the performance of your pipes.

Your home’s water might look clear, but it could be hiding contaminants that affect your family’s health and the longevity of your plumbing.

The plumbers at Universe Home Services have decades of experience installing water solutions across Long Island, Rockland County & Bergen County. Whether it’s water filtration systems, softeners, or testing services, our licensed team ensures your home gets the care it needs to keep your water clean and your household comfortable. Contact us online to schedule your water testing today.

(516) 473-0202


A Local Partner to Test Your Water

Your time matters as much as your water running right. Universe shows up when we say we will, works around your schedule, and treats your home with respect.

Universe has been Long Island, Rockland County & Bergen County’s home services company for decades, and the homeowners who stay with us do so because the visits are easy.

Appointments fit around your day, plumbers arrive on time, and the work in your home is done cleanly and carefully. You get a clear picture of what is in your water and a plumbing partner who makes periodic testing simple to keep on the calendar.

Family cooking together in kitchen

(516) 473-0202


Skilled employees

Trucks on the Road

Years in Business

Emergency Service


What You Get From Professional Water Testing

Water testing helps you understand exactly what is in your household water supply.

This service evaluates everything from hardness and mineral content to potential contaminants that could affect health or damage plumbing. A professional water test includes sample collection, lab analysis, and a detailed report, giving you actionable insights on what your water contains. Understanding these results is the first step to ensuring your home has safe, clean water for drinking, cooking, and bathing.

Samples taken from your taps are analyzed in certified labs for contaminants, minerals, and hardness levels. The results identify bacteria, heavy metals, and other chemicals that could affect health or plumbing. This step allows your plumber to create tailored solutions for your home’s specific needs rather than guessing at what the water might contain.

Once testing is complete, your plumber reviews the results with you in clear, simple language. What each finding means and what it suggests for your home are explained directly. You walk away knowing exactly how to improve your water quality, not puzzling over a lab report.

Every decision about softeners, whole-home filtration, or point-of-use systems is a better decision when you know what is actually in your water. The testing report is the foundation for those choices, and a documented baseline gives you something to compare against when you test again years from now.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.8
Based on 7605 reviews
Paul Reh
5 days ago
I received a quote on replacing an older existing central air conditioning for my home last summer from Frank Barczik. I didnโ€™t decide to purchase at that time. Last week an emergency situation developed and I called Frank. He quickly and professionally sent me a new quote. I decided to go ahead with the replacement. He stopped by to double check everything. Universe was able to have an installation crew at my home the next day. The crew worked neatly and diligently throughout the day to install the system by 5 pm. Frank stopped by midday to check on everything. The installers were polite and knew what they were doing. I am very satisfied with the work that was done. If you want a professional job done right the first time with a great company that stands behind their work, choose Universe.
Mary Vargas
1 week ago
Connor Tomaszewski is one of the best technicians out there and the only one who truly knows Navien boilers inside and out. His work is outstanding, and he is always professional, knowledgeable, and reliable. I highly recommend him to anyone looking for top-quality service!
We recently hired Universe for our oil to gas conversion, along with some related work. Everyone who worked on these projects was professional and a pleasure to deal with. In particular, Nikki LaCava did a wonderful job coordinating the work and assisting with our permits and other required paperwork. Brian Gerle and Hayden Muttee did a fantastic job installing the gas piping for the project, while Sal Tarantino and his crew (Hayden Muttee and Nick DiGiacomo) also did fantastic and efficient work removing our old furnace and hot water heater and installing the new equipment. Additionally, Christopher Martin did a great job fixing an interim problem with our old hot water heater before the final conversion was completed. Thanks to you all for a job very well done – each one of you deserves a five-star review! Thank you again for everything, Craig and Claudine Livingston
Paula Condit
1 week ago
Dawid Boroch and Tyler Quintero came to upgrade my electric, replace box inside and outside. Fantastic job done. Neat clean and knowledgeable. Explained all! Very happy with Universe
JG
2 weeks ago
June 2026 The pump from my washing machine decided to stop working a few nights ago. What a disaster! Thank goodness I had the gizmo on the floor that starts beeping when water hits it because it could have been a lot worse. The water in the pump kept pouring out until it was empty. I called Universe and Melanie F. came over. She evaluated the situation and made plans to come back the following day to install a new pump. I was so impressed with Melanie. Her recommendations on the new pump worked out great. I was so pleased with Melanie's professionalism and knowledge that she's coming back soon to install the automatic water main shut off when it senses a leak. Once again I highly recommend Universe and Melanie F.! April 2026 Nick S. came to do the yearly service for my air conditioning. Nick is great and very up front which I like. After almost 17 years I need a new system. Ugh! He brought me outside and showed me all the reasons why it should be replaced. I could wait & see but didnโ€™t want to risk it so Saturday Iโ€™ll be getting a new system. It just needs to be done. I was very happy Nick explained everything to me. Heโ€™s very knowledgeable & friendly. I would also like to acknowledge the following employees from Universe who all had some part of the installation of my furnace, compressor and humidifier. Everyone who came to my house were so friendly and respectful. The guys all explained what was being done. They also installed an Air Scrubber which purifies my system of spores, etc. The employees are Tommy Ercolano, Matt Drury, Carlos Caceros, Justin Quan-Soon, Jamell Smith and Karl Rindfleisch. All were fabulous. And I can't forget Chester Sacknievich who came back to fix an issue I was having and figured out the solution. Chester is great. I highly recommend Universe. Their employees go above and beyond!!
Vanessa Arnone
2 weeks ago
Our water heater unexpectedly had to be replaced after National Grid identified it as a safety concern before reconnecting our gas service. Needless to say, it was a very stressful and completely unexpected situation. From my very first phone call, everyone at Universe Home Services was kind, patient, and incredibly helpful. They understood the urgency and had a technician at my home much sooner than I expected. Jeff Madonia was outstanding. He took the time to thoroughly inspect everything, patiently answered every question I had, and never made me feel rushed or like I was inconveniencing him. He explained my options clearly, walked me through the estimates on his tablet, and made sure I understood everything before moving forward. Initially, it looked like the installation might have to wait until the following morning. I asked if there was any chance it could be done the same day, and Jeff immediately went to see what he could do. A few minutes later, he came back and told me they were going to make it happen that day. That level of customer service meant so much during a stressful situation. I also appreciated how respectful Jeff was while working in my home. Even when I had left the door unlocked while he was moving equipment in and out, he always knocked before coming back inside. That level of professionalism and respect stood out to me and made a stressful situation much easier. The entire experience, from the first phone call through the completed installation, was professional, efficient, and reassuring. Jeffโ€™s kindness, knowledge, and willingness to go the extra mile made all the difference. Thank you, Jeff, and thank you to the Universe Home Services team.
I had an issue with my HVAC, and Universal was able to send someone out very quickly. Both Chester and Dawid were knowledgeable, professional, efficient, and very respectful of my home. They diagnosed and fixed the problem promptly, and the entire experience was smooth from start to finish. Thank you for your excellent service! I will definitely use Universal again in the future and highly recommend them.
Anthony Hartmann
3 weeks ago
Excellent work by Patrick for a light fixture and hard wiring for a video doorbell with chime.
Michael Greer
3 weeks ago
Universe responded promptly to my service call and the technician was very friendly and knowledgeable. We had to wait a few days for the parts, but when it arrived (new sewage ejector pump) the repair was done quickly and everything worked perfectly.
howard valan
4 weeks ago
Tim the technician answered all my questions to my satisfaction and explained all my options thoroughly. His work solved my issue and he offered some insight into a replacement unit if I opted to do so.
Desiree Boucher
4 weeks ago
I had a great experience with Universe Home Services. I initially left a message on their call system and received a call back with 30 minutes from Laurie. I explained my concern and issue we were having with out Central AC and she was able to schedule service for that same day. I received text messages with arrival time, when the technician was on their way, and when they arrived at my home. Our service technician was Bob Grillo. He was super personable, kind and very thorough in his process. He answered all my questions and explained exactly what he was doing as he was troubleshooting. I had a great experience overall with the customer service as well as the job completion and would highly recommend Universe Home Services and Bob as the technician.
Danny Sutton from Sales was amazing.without him this was not possible.so kind and empathetic towards customer amazing service From the crew who was here to install the air condition Sean Dany Jared Brian Very professional polite and extremely knowledgeable They worked so efficiently and kept the area clean that you could not feel that a big job was completed after they left. I will recommend Universe home service to everyone out there who is looking for a reliable company.
shelly bansal
4 weeks ago
VERY. GOOD. SERVICES. THEY. COVER. GAURENTEE. FOR 5. YEARS. GOOD PRICE. TONY. ASHMAVI. THE. BEST. WHO. EXPLAINED. ALL DETAILS. AND. GIVE. GOOD PRICE. TOP. RATED. THANKS TO. UNIVERSAL. HOME. SERVICES
Scott Faucheux
4 weeks ago
We have used Universe now for a few installations, Anthony recently swapped out a toilet for us, cleared out a major blockage on a sewer line and Vidal just installed a whole house filtration system for us after our previous system failed on our 1929 house. They have been very polite, knowledgeable and efficient and have always given us fair and tiered options with pricing. We would highly recommend their services.
Justin Bridges
4 weeks ago
Micheal was a great technician, perfectly on time, fast detailed diagnosis, made quick work of the repair work, communicated everything. Universal did all my installations of all new HVAC and I always trust them with the maintenance.
Mario Sesso
1 month ago
Ac repair
Donna Cincotta
1 month ago
Kevin came to my home, evacuated the problem and detailed the situation to me. He ordered the new ductless equipment and installed it the next day. Kevin was professional, honest, neat and made sure the air conditioning was working properly. For my air conditioning units and repairs, I wouldnโ€™t go anyplace else.
The team was incredibly professional, friendly and worked efficiently to get the job done. I had a great experience
fran lucher
1 month ago
Came within reasonable time, fixed problem & checked for other possible issues.
William Funcheon
1 month ago
Dean, your technician is definitely an asset to your company. He was so thorough and kind. I canโ€™t say enough about him!
Laurence Andrews
1 month ago
I am pleased with the the service man that came out. He is very knowledgeable and professional
Donna Mckeon
1 month ago
Our service person Sean was great. Very knowledgeable and friendly. Answered all questions we had. Definitely will use Universe home services again
I canโ€™t say enough good things about Universe home services and repairs. We have been a customer of Universe for years. Recently we had a plumbing issue and they were wonderful. Jeff the plumber was very professional and a pleasure to work with. We have also worked with Marc on a gas conversion. He was very knowledgeable, professional, and helpful. Great company with quality people! Update June 2026 – another 5 stars for Universe Home Services and electrician Dawid Boroch. Dawid was very professional, knowledgeable, and his work is exceptional. He explained the scope of the job and answered our questions before beginning his work and walked us through the results afterwards. Dawid was an absolute pleasure to work with and we highly recommend him!
Marie kopczynski
1 month ago
Very professional Answer all my questions Did a great job
Ronald Goebel
1 month ago
Chester was the best service tech we ever had. A real credit to Universe-friendly, knowledgeable and thorough in his work


The Home Comfort Club and Water Testing

The Home Comfort Club does not include water testing under its whole-home plan.

The plumbing benefit in the Home Comfort Club is a basic visual inspection of accessible plumbing systems. It does not include water sample collection or lab analysis, which is a separate service.

Home Comfort Club members receive priority scheduling and a member discount on water testing when it is needed, and a plumber who identifies water quality symptoms during a visual inspection visit documents them and schedules the testing as a separate service at member rates.

Contact us to learn what the membership covers.

Green Universe Van parked on the side of residential street


(516) 473-0202

Why Long Island Homeowners Trust Universe for Water Testing

Our plumbers and technicians are licensed, certified, and trained to handle water testing and treatment safely. You can rely on their expertise for accurate results and effective solutions. Universe has been doing licensed plumbing across Long Island, Rockland County & Bergen County since 1954, and the team testing water on Long Island homes understands the local conditions that shape what those tests typically find.

Our plumbers and technicians are licensed, certified, and trained to handle water testing and treatment safely. The person collecting your samples and reviewing your results is qualified to translate lab findings into practical recommendations for your home.

Serving Long Island, Rockland County & Bergen County since 1954 gives Universe unmatched familiarity with local plumbing and water conditions. Hard water is common across Long Island, and so are the specific mineral profiles, staining patterns, and filtration questions that come with it. Universe plumbers know what Long Island water typically contains because they have been testing and treating it for decades.

Universe is a BBB Accredited Business that has been doing plumbing across Long Island since 1954. Thousands of homeowners across Farmingdale, Bethpage, Hicksville, and every town in between have relied on our expertise for water services, plumbing repairs, and emergency solutions over the decades.

Every step of the water testing and treatment process is explained in plain language. Honest recommendations help you make informed decisions for your home. If the testing shows your water is in good shape, you are told that rather than pushed toward equipment you do not need.

From water testing to sewer cleaning, HVAC, and electrical work, Universe provides a full suite of home services. You do not need to call multiple companies when a test surfaces a concern that extends beyond the water supply itself.

Other Water Quality Services Universe Handles

Water testing is the foundation. These are the water quality services Universe handles when the testing surfaces a concern.

Hard water is not dangerous to use or consume, but it can cause some annoying issues around the home. From hard spots on dishes and glassware to buildup inside your plumbing and appliances, minerals like calcium and magnesium can slowly create problems you would rather avoid.

A water softener works by removing those excess minerals before the water flows through your home, and Universe installs and services softeners sized to your household usage and the mineral load in your water.

Installing a water filtration system is a way to make sure your home stays free from contaminants the testing has identified. A whole-home or point-of-use filtration system works by removing impurities like sediment, chlorine, and other unwanted substances before the water reaches your taps.

That means cleaner water for drinking, cooking, bathing, and everyday household use, and Universe matches the system type to what your test results actually call for.

Your home’s water is used for more than just drinking. It is the water you cook with, bathe in, clean with, and run through your appliances every day. A whole-home water filter treats the water right as it enters your house, helping ensure every tap delivers cleaner, better-quality water for your entire household. Cleaner water from every tap, reduced chlorine and chemical odors, and protection for plumbing and appliances are the core benefits homeowners notice first.

Point-of-use water filtration systems treat water at a specific tap or fixture in your home. They are commonly installed under sinks or attached directly to faucets to improve the quality of water used for drinking and cooking. These systems offer targeted filtration right where you need it most, and they are often the right answer when testing surfaces a concern specific to drinking water rather than the whole supply.

Sometimes water testing surfaces a concern that points to the plumbing itself rather than the incoming water: an aging section of pipe leaching into the supply, a compromised connection, or a fixture introducing contaminants downstream.

Universe handles full residential plumbing repair alongside water services, which means one company covers the full scope when the test reveals more than the water alone.

Universe Home Services HVAC Technician near open van doors

(516) 473-0202



Schedule Your Water Testing Today

Clean, safe water is essential for your home, your health, and the longevity of your appliances. At Universe Home Services, we make it easy to test, understand, and improve your water quality throughout Long Island.

Whether you are noticing unusual taste, odor, staining, or hard water buildup, our licensed team can provide accurate testing and expert recommendations. Book your appointment online and our team will confirm your preferred time.

Universe Home Services Technician near open van doors


Water Testing Questions Answered

How often should I have my water tested?

Most homeowners benefit from testing once a year or whenever they notice changes in taste, odor, or color. Well water may require more frequent testing due to natural contaminants. Homes that have just installed a filtration system or softener also benefit from a follow-up test to confirm the equipment is performing as expected.

What contaminants can water testing detect?

Testing identifies bacteria, heavy metals, minerals, chemicals, and hardness levels. It provides a complete picture of what is in your household water, which is the starting point for any decision about softening, filtration, or point-of-use treatment.

Can I do water testing myself?

Home test kits can detect some issues, but professional testing is more accurate and thorough. Certified labs provide precise results that guide effective solutions, and a licensed plumber translating those results into recommendations is a different level of guidance than a color-change strip from a hardware store.

What solutions are available if my water tests positive for contaminants?

Depending on the results, options include water softeners, whole-home filtration systems, or point-of-use filters. Universe Home Services can help select and install the right solution for your home based on what the testing actually shows rather than a default recommendation that applies to every house.

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