4.8
Based on 7605 reviews
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Universe Home Services Technician near open van doors

A Leak Is Costing You Money Right Now. Universe Finds It.

Water leaks rarely announce themselves. By the time you notice a stain on the ceiling or a spike in your water bill, the issue may already be extensive.

Leaks often develop behind walls, under floors, or beneath foundations, where they can quietly cause damage for weeks or months.

Professional leak detection from Universe Home Services helps identify the source early to limit structural damage and prevent mold growth. For homeowners across Long Island, early detection can mean the difference between a minor repair and a major renovation. With the right tools and experience, leaks can be located accurately without unnecessary demolition, saving time and reducing repair costs.

Contact us online to schedule your leak detection today.

(516) 473-0202


Skilled employees

Trucks on the Road

Years in Business

Emergency Service


Signs You Need Leak Detection

Leaks can remain hidden for long periods. Recognizing early warning signs helps prevent extensive water damage.

A noticeable rise in your monthly water bill often indicates hidden water loss. If your daily habits have not changed, there may be a leak somewhere in your plumbing system. Even small leaks can waste significant amounts of water over time, and the bill is often the first place a leak actually announces itself.

Water stains on ceilings, walls, or flooring typically signal moisture behind surfaces. These areas may feel soft or slightly swollen to the touch. Acting quickly prevents further structural deterioration and costly restoration, and the stain itself is already evidence that the leak has been at work for longer than you realize.

Persistent musty smells can indicate trapped moisture inside walls or under flooring. Mold and mildew thrive in damp conditions, even when visible water is not present. Leak detection helps identify the moisture source before air quality becomes a concern.

Hearing water flow when all fixtures are turned off is often a red flag. This sound may point to a concealed leak behind walls or beneath flooring. Investigating quickly helps prevent long-term damage, and the sound itself is often the earliest warning a homeowner actually notices.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.8
Based on 7605 reviews
Paul Reh
5 days ago
I received a quote on replacing an older existing central air conditioning for my home last summer from Frank Barczik. I didnโ€™t decide to purchase at that time. Last week an emergency situation developed and I called Frank. He quickly and professionally sent me a new quote. I decided to go ahead with the replacement. He stopped by to double check everything. Universe was able to have an installation crew at my home the next day. The crew worked neatly and diligently throughout the day to install the system by 5 pm. Frank stopped by midday to check on everything. The installers were polite and knew what they were doing. I am very satisfied with the work that was done. If you want a professional job done right the first time with a great company that stands behind their work, choose Universe.
Mary Vargas
1 week ago
Connor Tomaszewski is one of the best technicians out there and the only one who truly knows Navien boilers inside and out. His work is outstanding, and he is always professional, knowledgeable, and reliable. I highly recommend him to anyone looking for top-quality service!
We recently hired Universe for our oil to gas conversion, along with some related work. Everyone who worked on these projects was professional and a pleasure to deal with. In particular, Nikki LaCava did a wonderful job coordinating the work and assisting with our permits and other required paperwork. Brian Gerle and Hayden Muttee did a fantastic job installing the gas piping for the project, while Sal Tarantino and his crew (Hayden Muttee and Nick DiGiacomo) also did fantastic and efficient work removing our old furnace and hot water heater and installing the new equipment. Additionally, Christopher Martin did a great job fixing an interim problem with our old hot water heater before the final conversion was completed. Thanks to you all for a job very well done – each one of you deserves a five-star review! Thank you again for everything, Craig and Claudine Livingston
Paula Condit
1 week ago
Dawid Boroch and Tyler Quintero came to upgrade my electric, replace box inside and outside. Fantastic job done. Neat clean and knowledgeable. Explained all! Very happy with Universe
JG
2 weeks ago
June 2026 The pump from my washing machine decided to stop working a few nights ago. What a disaster! Thank goodness I had the gizmo on the floor that starts beeping when water hits it because it could have been a lot worse. The water in the pump kept pouring out until it was empty. I called Universe and Melanie F. came over. She evaluated the situation and made plans to come back the following day to install a new pump. I was so impressed with Melanie. Her recommendations on the new pump worked out great. I was so pleased with Melanie's professionalism and knowledge that she's coming back soon to install the automatic water main shut off when it senses a leak. Once again I highly recommend Universe and Melanie F.! April 2026 Nick S. came to do the yearly service for my air conditioning. Nick is great and very up front which I like. After almost 17 years I need a new system. Ugh! He brought me outside and showed me all the reasons why it should be replaced. I could wait & see but didnโ€™t want to risk it so Saturday Iโ€™ll be getting a new system. It just needs to be done. I was very happy Nick explained everything to me. Heโ€™s very knowledgeable & friendly. I would also like to acknowledge the following employees from Universe who all had some part of the installation of my furnace, compressor and humidifier. Everyone who came to my house were so friendly and respectful. The guys all explained what was being done. They also installed an Air Scrubber which purifies my system of spores, etc. The employees are Tommy Ercolano, Matt Drury, Carlos Caceros, Justin Quan-Soon, Jamell Smith and Karl Rindfleisch. All were fabulous. And I can't forget Chester Sacknievich who came back to fix an issue I was having and figured out the solution. Chester is great. I highly recommend Universe. Their employees go above and beyond!!
Vanessa Arnone
2 weeks ago
Our water heater unexpectedly had to be replaced after National Grid identified it as a safety concern before reconnecting our gas service. Needless to say, it was a very stressful and completely unexpected situation. From my very first phone call, everyone at Universe Home Services was kind, patient, and incredibly helpful. They understood the urgency and had a technician at my home much sooner than I expected. Jeff Madonia was outstanding. He took the time to thoroughly inspect everything, patiently answered every question I had, and never made me feel rushed or like I was inconveniencing him. He explained my options clearly, walked me through the estimates on his tablet, and made sure I understood everything before moving forward. Initially, it looked like the installation might have to wait until the following morning. I asked if there was any chance it could be done the same day, and Jeff immediately went to see what he could do. A few minutes later, he came back and told me they were going to make it happen that day. That level of customer service meant so much during a stressful situation. I also appreciated how respectful Jeff was while working in my home. Even when I had left the door unlocked while he was moving equipment in and out, he always knocked before coming back inside. That level of professionalism and respect stood out to me and made a stressful situation much easier. The entire experience, from the first phone call through the completed installation, was professional, efficient, and reassuring. Jeffโ€™s kindness, knowledge, and willingness to go the extra mile made all the difference. Thank you, Jeff, and thank you to the Universe Home Services team.
I had an issue with my HVAC, and Universal was able to send someone out very quickly. Both Chester and Dawid were knowledgeable, professional, efficient, and very respectful of my home. They diagnosed and fixed the problem promptly, and the entire experience was smooth from start to finish. Thank you for your excellent service! I will definitely use Universal again in the future and highly recommend them.
Anthony Hartmann
3 weeks ago
Excellent work by Patrick for a light fixture and hard wiring for a video doorbell with chime.
Michael Greer
3 weeks ago
Universe responded promptly to my service call and the technician was very friendly and knowledgeable. We had to wait a few days for the parts, but when it arrived (new sewage ejector pump) the repair was done quickly and everything worked perfectly.
howard valan
4 weeks ago
Tim the technician answered all my questions to my satisfaction and explained all my options thoroughly. His work solved my issue and he offered some insight into a replacement unit if I opted to do so.
Desiree Boucher
4 weeks ago
I had a great experience with Universe Home Services. I initially left a message on their call system and received a call back with 30 minutes from Laurie. I explained my concern and issue we were having with out Central AC and she was able to schedule service for that same day. I received text messages with arrival time, when the technician was on their way, and when they arrived at my home. Our service technician was Bob Grillo. He was super personable, kind and very thorough in his process. He answered all my questions and explained exactly what he was doing as he was troubleshooting. I had a great experience overall with the customer service as well as the job completion and would highly recommend Universe Home Services and Bob as the technician.
Danny Sutton from Sales was amazing.without him this was not possible.so kind and empathetic towards customer amazing service From the crew who was here to install the air condition Sean Dany Jared Brian Very professional polite and extremely knowledgeable They worked so efficiently and kept the area clean that you could not feel that a big job was completed after they left. I will recommend Universe home service to everyone out there who is looking for a reliable company.
shelly bansal
4 weeks ago
VERY. GOOD. SERVICES. THEY. COVER. GAURENTEE. FOR 5. YEARS. GOOD PRICE. TONY. ASHMAVI. THE. BEST. WHO. EXPLAINED. ALL DETAILS. AND. GIVE. GOOD PRICE. TOP. RATED. THANKS TO. UNIVERSAL. HOME. SERVICES
Scott Faucheux
4 weeks ago
We have used Universe now for a few installations, Anthony recently swapped out a toilet for us, cleared out a major blockage on a sewer line and Vidal just installed a whole house filtration system for us after our previous system failed on our 1929 house. They have been very polite, knowledgeable and efficient and have always given us fair and tiered options with pricing. We would highly recommend their services.
Justin Bridges
4 weeks ago
Micheal was a great technician, perfectly on time, fast detailed diagnosis, made quick work of the repair work, communicated everything. Universal did all my installations of all new HVAC and I always trust them with the maintenance.
Mario Sesso
1 month ago
Ac repair
Donna Cincotta
1 month ago
Kevin came to my home, evacuated the problem and detailed the situation to me. He ordered the new ductless equipment and installed it the next day. Kevin was professional, honest, neat and made sure the air conditioning was working properly. For my air conditioning units and repairs, I wouldnโ€™t go anyplace else.
The team was incredibly professional, friendly and worked efficiently to get the job done. I had a great experience
fran lucher
1 month ago
Came within reasonable time, fixed problem & checked for other possible issues.
William Funcheon
1 month ago
Dean, your technician is definitely an asset to your company. He was so thorough and kind. I canโ€™t say enough about him!
Laurence Andrews
1 month ago
I am pleased with the the service man that came out. He is very knowledgeable and professional
Donna Mckeon
1 month ago
Our service person Sean was great. Very knowledgeable and friendly. Answered all questions we had. Definitely will use Universe home services again
I canโ€™t say enough good things about Universe home services and repairs. We have been a customer of Universe for years. Recently we had a plumbing issue and they were wonderful. Jeff the plumber was very professional and a pleasure to work with. We have also worked with Marc on a gas conversion. He was very knowledgeable, professional, and helpful. Great company with quality people! Update June 2026 – another 5 stars for Universe Home Services and electrician Dawid Boroch. Dawid was very professional, knowledgeable, and his work is exceptional. He explained the scope of the job and answered our questions before beginning his work and walked us through the results afterwards. Dawid was an absolute pleasure to work with and we highly recommend him!
Marie kopczynski
1 month ago
Very professional Answer all my questions Did a great job
Ronald Goebel
1 month ago
Chester was the best service tech we ever had. A real credit to Universe-friendly, knowledgeable and thorough in his work


The Home Comfort Club and Leak Detection

The Home Comfort Club does not include leak detection under its whole-home plan.

The plumbing benefit in the Home Comfort Club is a basic visual inspection of accessible plumbing systems. It does not include acoustic, moisture, or pressure testing equipment required to locate hidden leaks.

Home Comfort Club members receive priority scheduling and a member discount on leak detection when it is needed, and a plumber who identifies leak symptoms during a visual inspection visit documents them and schedules the detection work as a separate service at member rates.

Contact us to learn what the membership covers.

Green Universe Van parked on the side of residential street


(516) 473-0202

Why Long Island, Rockland County & Bergen County Homeowners Rely on Universe for Leak Detection

Universe Home Services began as a small, family-run company in 1954. Over time, we have grown into one of Long Island’s most trusted providers of plumbing, HVAC, and electrical services, serving communities throughout Long Island, Rockland County & Bergen County.

When you call for leak detection, you are working with a team that understands regional homes, local infrastructure, and the common plumbing challenges found throughout Long Island.

Our plumbers are fully licensed and trained in advanced leak detection methods. Their experience ensures accuracy and safe workmanship, and the person locating your leak is qualified to recommend the honest next step once the source is identified.

Universe understands the pipe materials and layouts common in Long Island, Rockland County & Bergen County. This familiarity allows for faster diagnosis and effective solutions, because a plumber who has already seen what fails in homes across Huntington, Hempstead, and Islip is not starting from zero on your specific situation.

Universe is a BBB Accredited Business that has been doing plumbing across Long Island since 1954. Decades inside these homes means the plumbers running leak detection calls have seen what typically leaks, where, and why across Farmingdale, Bethpage, Smithtown, and every town in between.

Universe focuses on practical solutions based on your specific situation. If a minor repair resolves the issue, more extensive work will not be suggested. The goal is a leak that is fixed, not a ticket that is padded.

Water damage can spread quickly. Our team responds promptly to limit further impact, which matters most when the leak is active and the homeowner is standing next to a growing wet spot.

Other Plumbing Services Universe Handles

Leak detection is the diagnostic. These are the other plumbing services Universe handles across Long Island, Rockland County & Bergen County.

Once a leak is located, Universe handles the repair. Whether the source is a pinhole in a copper line, a failed joint, a corroded fitting, or a compromised fixture connection, the same licensed plumbers who found the leak are the ones who fix it.

Water heaters are a common source of hidden leaks, especially as the tank ages and minor seepage progresses toward tank failure. Universe handles water heater maintenance, repair, and replacement, which often becomes the follow-up work when leak detection points to the heater itself.

When leak detection surfaces a problem below slab or in the main sewer line, Universe inspects and addresses the line as a separate service. Camera inspection, sewer cleaning, and repair are all available through the same company, which means one call covers the full scope rather than coordinating across contractors.

A hidden leak sometimes ties to a drain condition that is contributing to the problem: a slow line backing up into a compromised joint, a fixture draining poorly because of upstream accumulation.

Universe handles scheduled drain cleaning as part of the broader plumbing scope.

An active leak that cannot wait for a scheduled appointment is an emergency, and Universe dispatches licensed master plumbers across Long Island, Rockland County & Bergen County 24 hours a day. The same company that detects the leak is the one that stops it when the situation will not hold until morning.

Universe Home Services HVAC Technician near open van doors

(516) 473-0202



Protect Your Home from Hidden Water Damage

Leaks rarely resolve on their own. The longer they remain hidden, the greater the potential damage to your home’s structure and finishes. Professional detection helps you take control before repairs become extensive.

Contact Universe Home Services to schedule leak detection service in Long Island, Rockland County & Bergen County. Our team is ready to help you protect your home with accurate diagnostics and dependable solutions.

Book your appointment online and our team will confirm your preferred time.

Universe Home Services Technician near open van doors


Leak Detection Questions Answered

How is a hidden leak found?

Technicians use tools such as acoustic listening equipment, moisture meters, and pressure testing devices. These tools help isolate the leak’s location without opening large sections of walls or flooring. The goal is to identify the source accurately while minimizing disruption, which matters because exploratory demolition on a hidden leak gets expensive fast.

Can small leaks really cause serious damage?

Yes. Even minor leaks can gradually weaken building materials and create mold-friendly conditions. Over time, the damage can extend beyond the original leak location, which is why early detection is the point of the service.

How long does leak detection take?

Most inspections are completed within a few hours. Larger homes or complex plumbing systems may require additional time to test multiple areas thoroughly, and your plumber gives you a time estimate after the initial assessment so you know what to expect before the work starts.

Should I shut off my water if I suspect a leak?

If you notice active water flow or significant damage, turning off the main water supply can help prevent further harm. Once the water is off, contact a licensed plumber for professional evaluation rather than attempting to locate the source yourself.

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