Knowledgeable, caring, detailed service The best!!

Quick, efficient, and fair prices. Decided I wanted to look into a gas conversion and they had a representative at my house within an hour. Highly recommend.

Had an emergency over Labor day weekend. Happy that my technician Peter came out and fixed my problems.HVAC up and running .

Steve did our yearly boiler preventative maintenance. He was thorough, checked our radiators and any other preventative measures that were needed.

In an emergency they came promptly and did a great, professional job. Brian our technician went above and beyond.

Nick was excellent very friendly and professional very knowledgeable did the job quickly and friendly would highly recommend

Nick diagnosed the problem right away, installed the necessary replacement parts and advised in potential future issues. Professional, courteous, and knowledgeable. Thanks

The technician Nick that came here today was excellent. He was so knowledgeable in explaining how my electric heating system worked and why it was inefficient. He thoroughly explained how the new system would work and how I would save money on my electric bill each month. I highly recommend him and give 5 stars to him and the company Universe Home Services.

Melanie provided outstanding service. She is knowledgeable and friendly!

Timely, friendly, informative. Advised me on future needs & options.

Today, a technician named Anthony Ezzo from Universe Home Service came and replaced the zone valve of our gas boiler. The weather is very cold, and we were worried because the heating was not working. However, he arrived early, kindly explained the issue to us, and completed the replacement efficiently. We truly appreciate his professionalism and excellent service. Thank you very much. Peter Nahm Syosset, NY

The service we received was great. The technician Nick was knowledgeable, patient and took his time to explain every detail about the job .

This team is great

Tune up quick professional

We recently had an oil-to-gas conversion done by Universe Home Services, and Mike helped us with the project. He was very professional, knowledgeable, and considerate throughout the process. He took the time to make sure everything was done properly and made the whole experience smooth and stress-free. We truly appreciate his excellent service and attention to detail. Highly recommend Mike and Universe Home Services to anyone looking for reliable and professional service!

Honestly, I was skeptical due to the price and upon reading negative reviews from other customers. But, Tony, the comfort advisor, definitely put me at ease by ensuring the job’s needs were met. The job was started and completed today, 9/17/26, by Mr. Espinal and Mr. Kelly. There was a third person whose name unfortunately I didn’t catch. I can surely say that the 3 gentlemen that performed the job were not only polite, but knowledgeable, neat, careful and considerate when performing and moving materials throughout my home. I hope that my review speaks for years to come as I make use of the waterless water heater. I hope to be able to use them for other future needs. Thank you Universe Home Services. 10/16/2026 Addendum to previous review. Unfortunately, when the waterless tank was installed, the process caused a blockage to occur with the hot water connected to my washing machine. Reached out to Universe who had a technician come out to check what the issue was on 9/30/2026. The tech wasn’t sure what the issue was, so the issue remained unresolved. I phoned again to see if another tech can come and take a second look.On 10/6/26, another technician came by as scheduled, his name was Anthony Krachenfels. Although, Anthony appeared to know what the issue was, he was very rude and sarcastic. Again, he left stating a part for the washing machine would be ordered and installed, when the part is received. I followed up with a call on 10/7/26 to complain about Anthony Krachenfels, as well to inform Universe that if a new technician was going to be assigned, I didn’t want it to be Mr. Krachenfels. The person spoken to assured me that a different technician would be performing the job. I phoned back on 10/14/26, to check on the status of the part ordered along with the date of installation. I was informed that the part was received, and a new appointment was made for 10/16/26. Mr. Joseph Henry, arrived as scheduled, he was very pleasant and completed the job with no issues or complaints. Thank you Universe and Joseph for committing to complete a satisfactory job at no extra charge. M. Toledo & F. Pillot

We vetted 5 different companies before going with Universe for our AC and furnace replacement. They were competitively priced, had excellent communication, clean, and respectful. They included a few other improvements in their work scope in like a new return vent, condensation line and pump, etc. that other companies we vetted didn't even address. We've had to call in a few times to get the system adjusted since our existing ductwork caused some issues, they've been excellent and attentive, sending over a manager or lead tech each time. Would highly recommend. Best value for the kind of service you get.

Emergency ruptured kitchen sink drain in the wall

Great, knowledgeable, helpful and friendly technician! Will was great!

Johnson is very friendly and personable and informative.

Thorough and professional with immediate diagnosis and advice for next steps to ensure no failures with your system during peak season.

Great service and on time. Knowledgeable and thorough technician.Thanks.

Tim serviced my heating system alerted me to possible leaks in my pipes and informed me that my water heater that was under warranty needed to be replaced.

Steve is a knowledgeable professional who has been to my house a few times. He's always on time and thorough.

Our technician was very impressive with his skills, kind, honest and took great care of us.