4.8
Based on 7451 reviews
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Comfort in Every Room

All areas of the home should be at the right temperature, no matter the time of year, without running the central system harder to compensate for the one room that never catches up.

Universe Home Services has been serving Long Island homes since 1954, and ductless mini splits have become one of the most versatile tools in the HVAC toolkit for the Nassau and Suffolk County homes we work on every day. Whether it is a hot garage, a cold basement, or a room that never seems to stay comfortable, ductless mini splits give you precise control exactly where you need it.

Let Universe Home Services provide your home with the complete range of ductless mini split services it needs. Schedule with us today.

(516) 473-0202


Expert Ductless Solutions on Long Island

Long Island is home to hot, humid summers, cold winters, and unpredictable stretches in between.

Universe Home Services helps you stay prepared for all of it with professional ductless mini split services, backed by decades of HVAC experience across Nassau and Suffolk County.

Ductless systems reach the spaces central HVAC cannot, whether that is a converted attic, a finished basement, an addition over an unheated garage, or a 1950s home that was never ducted in the first place. From new installations to repairs and routine maintenance, our team handles the full scope with the precision the equipment requires, so the system performs the way it was designed to through every Long Island season.

Years in Business

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Emergency Service

Homes Serviced Annually

Why Work With Universe Home Services?

Seven decades of HVAC service across Long Island means we understand what works in Nassau and Suffolk County homes and what does not, including where ductless systems are the right answer and where they are not. That experience shapes every recommendation we make.

When a ductless system stops cooling in July or stops heating in January, you do not want to wait a week for a diagnostic. We respond quickly and work efficiently to restore comfort to the zones the system covers.

Our HVAC technicians are skilled, certified, and experienced across ductless mini split systems, including single-zone and multi-zone configurations from the major manufacturers. Every installation, repair, and tune-up is handled by someone who knows the equipment and the refrigerant handling it requires.

From heating and cooling to plumbing and electrical, we offer a full range of services to support your home’s needs. That matters on ductless projects where the installation touches the electrical panel, the exterior wall penetration, and the condensate line all at once.

We take the time to explain your options and provide straightforward recommendations so you can make informed decisions. If a repair solves the problem, that is what we recommend, not a replacement that is easier to sell.

Every job is completed with attention to detail and a focus on long-term performance, including clean refrigerant line routing, proper condensate drainage, and tidy electrical runs. The install has to look right and perform right for years, not just on commissioning day.

We treat your space with care, keeping work areas clean and minimizing disruption during every service. Ductless installations involve wall penetrations and line hide runs that are visible after the job is done, and we take the finish seriously.

As a trusted name on Long Island, we are committed to delivering dependable service and building lasting relationships with our customers. Homeowners across Nassau and Suffolk County rely on us because we know the homes here and we show up when we say we will.


An Easy, Stress-Free Scheduling Process

Getting ductless HVAC help should never feel complicated.

Universe Home Services makes the entire process easy from start to finish, so you are always able to get the help you need.

Call us or schedule service online at a time that works for you. We will gather a few details about your home, your existing system if there is one, and the comfort concern driving the call, then get your appointment set quickly.

Our technician assesses your space, your existing equipment or installation site, and the comfort zones you want to address. You receive a clear walkthrough of your options with honest recommendations and upfront pricing before any work begins.

We complete the work efficiently and with care, testing the system in both heating and cooling modes where applicable and verifying your home is comfortable before we leave. You get a ductless system that performs the way it was designed to.

(516) 473-0202

What Our Customers Are Saying

100% Satisfaction Guarantee

4.8
Based on 7451 reviews
Rose Fonte
14 hours ago
Best experience ever! The job was done professionally and all the workers were respectful, would definitely recommend and will be using you guys again in the future.
northport3n1
16 hours ago
All 4 employees that installed the central air were very polite, completely professional, answered all my questions, also chris seppe left me his cell phone number, I called with a question last night he answered right away and talked me through the problem
Scott Lipton
18 hours ago
Had my second floor ac replaced Crew was amazing clean and respectful Installation was quick and the new unit works better than I anticipated
Pat Hall
19 hours ago
I have been a customer with Universe for 25 years they have always provided an excellent customer experience. Today I had my heating and air conditioning unit replaced John and Albert were very efficient and professional they both also took the time to explain the new system and answer all my questions and concerns. I would highly recommend.
David Gravely
23 hours ago
Had my AC unit checked because it was not working properly Johnathan the tech explained everything to me unfortunately, I have to replace the whole unit which will be done on Monday by universe
Aj Giordano
24 hours ago
Great service
Knowledgeable, professional and friendly
Inayat Habib
1 day ago
It was a visit to give me a quote for installation of a new gas hot water heater . The tech came on time and explained the process of removal and installation of a new one . He also gave me 3 different quotations He was a nice gentleman
Steven George
2 days ago
Universe did a great job as always.Vidal the plumber explained in detail the issues after inspecting the water heater and main water line entering the house. The pressure reduction valve had failed and needed to be replaced. Vidal did the work as promised in a neat and professional manner. We also added a home filtration system at the same time. Everything was completed on time. We are happy with the results. Thanks again to Universe.
Abe Feifowicz
2 days ago
Worked diligent to resolve the issue that we had. Would highly recommend him .Thank you Nick B.
Richard Rende
2 days ago
On time, very knowledgeable answered all my questions
Alex was extremely professional and easy to work with.
William Kennedy
2 days ago
Prompt, friendly and knowledgeable representative
William Carnes
2 days ago
Friendly service and great communication
Jimmy Rochford
2 days ago
Nick and Carlos did a great job and the service was wonderful. Would definitely recommend!
Ann McDonald
2 days ago
timely & professional
I'm satisfied with the service received from Universe, the technician was very knowledgeable, and he explained what was found, what needed to be done and the best way to do it.
John Walters
3 days ago
Jason responded to a callback after my mini splits were installed. The units were blowing cool air, after they reached temperature in heating mode. Jason reprogramed the units and explained their operation very thoroughly. Jason was very profesional, knowlegable and friendly.
Athena G
3 days ago
Nick was a life saver last night. We had a bad leak. He was so professional and fixed our problem very timely Thank you so much for such service.
Ed Frankel
3 days ago
The plumber came within an hour of my call and resolved the problem (involving a leak) with a service call fee. I couldnโ€™t expect better service.
They thoroughly upgraded my houseโ€™s electrical system. I am pleased because their service has addressed issues of all major appliances in the house ๐Ÿก. Let me ad up that Frank Nappi came in on 09.09.25 and did a marvelous job handling my heating system . He has an A+ with me. Thanks for great service .Melady. (Valley Stream, New York)
Susan V
3 days ago
Posting on behalf of my parents. They were beyond happy with Joe Aglio for their water filter installation on 5/13. He was such a pleasure to work with and we highly recommend him. Thank you!!
As always, Universe took care of us as we are loyal customers. Very responsive and accommodating.
After our previous HVAC company became unreliable and gave us misinformation, we decided to seek a second opinion โ€” and we couldn't be happier that we found Universe Home Services. From the moment they came in, their knowledge and expertise were immediately apparent. They walked us through everything we needed to know clearly and honestly, which was such a refreshing change. Within hours we had a quote in hand, and within two days we had a brand new AC unit installed โ€” at a fair price that didn't break the bank. The entire team was professional and courteous from start to finish. If you're looking for an HVAC company you can actually trust, look no further. Highly recommend!
Michael Kung
4 days ago
I had to get a replacement central air conditioner and furnace for my home since my current system is 20 years old and used R22 refrigerant which is no longer used. Benjamin, Justin and Spence came to my house around 8am and kept working till around 4pm nonstop. They were kind, professional and very knowledgeable. I was told what was to be done and it was smooth. They laid a tarp down to keep my house clean and threw away the old equipment that I had. What was left behind was a new Carrier central air and heating system that is very quiet and powerful. I am very pleased with their work and pleased with the equipment used. I would recommend them to anyone looking to repair or replace their home system.

Universe Home Services truck stocked for HVAC, plumbing, and electrical repairs

(609) 799-3434

Ductless Mini Split Installation

Adding a ductless system gives you control over comfort in spaces traditional systems cannot reach.

We design each installation around your home’s layout, making sure every indoor head is positioned for maximum effectiveness and every refrigerant line is routed cleanly. Our team handles everything from mounting to condensate management to system commissioning, so nothing is overlooked. You are left with a clean install and dependable comfort right where you need it.

Choosing the right size system is essential for performance and efficiency. A unit that is too small will not keep up on the hottest summer days or coldest winter nights, while an oversized system short cycles, wastes energy, and fails to remove humidity the way a correctly sized unit would.

Where the indoor heads are installed directly affects comfort and airflow across the zone. Proper placement avoids hot or cold spots, keeps the unit away from furniture and window lines, and uses the room’s geometry so the conditioned air actually reaches every corner.

Ductless systems allow for zoned comfort, but the right number of zones depends on how the home is actually used. A single-zone system handles one room efficiently, while a multi-zone outdoor unit serving three or four heads gives a whole floor or an addition its own independent control.

Ductless systems require a dedicated circuit and the right installation conditions. On older Nassau County homes with 100-amp panels, the electrical scope may include a panel evaluation before the install can move forward, and we handle that scope in-house.

Ductless Mini Split Replacement

Older ductless systems lose efficiency and struggle to keep up over time.

We guide you through selecting a replacement that improves performance while lowering energy use, and we handle the transition carefully to minimize disruption to your home. Once installed, you notice more consistent temperatures, better dehumidification in summer, and better cold-weather performance from a modern cold-climate-rated system.

If your system struggles to maintain consistent temperatures or no longer keeps up with demand on the hottest or coldest days, it may be losing effectiveness due to age, refrigerant loss, or compressor wear. Replacement restores performance with a newer, more capable unit.

Needing repairs more often than usual is a strong indicator the system is nearing the end of its lifespan. Replacement eliminates ongoing service costs and provides a fresh service life with updated technology and manufacturer warranty coverage.

An older or inefficient system uses more energy to do the same job. If your utility bills are climbing without a clear weather or usage explanation, an aging ductless unit running above its rated draw is a likely cause.

Strange sounds from the outdoor unit, persistent musty odors from the indoor heads, or both at once can signal internal issues that are not always worth repairing on an older system. Replacement is often the more reliable long-term solution.

Ductless Mini Split Repair

When something feels off with your ductless system, it is usually a sign it needs professional attention before the problem grows.

We take a diagnostic-first approach, pinpointing the issue before making any repairs so you are not paying for parts that were not the root cause. Our goal is to restore proper function quickly, whether the problem is at the indoor head, the outdoor condenser, the refrigerant lines, or the control board. We can help with:

Addressing issues right away brings your home back to a comfortable temperature without long disruptions, which matters most during a summer heat wave or a January cold snap when the ductless system is the primary source of comfort for its zone.

Small issues turn into major system failures if left unchecked. A minor refrigerant leak, a failing capacitor, or a clogged condensate drain all get worse until they force a shutdown, and prompt repair stops that progression before it spreads.

A system that is not working properly draws more energy to deliver less comfort. Fixing the problem early restores efficient operation and brings the unit back to the energy use it was designed for.

Taking care of repairs as they arise reduces strain on the compressor and the rest of the system, helping the unit last longer and perform more reliably across the years it should be running.


Green Universe Van parked on the side of residential street

(516) 473-0202

Ductless Mini Split Maintenance

Keeping your ductless system in top shape takes more than occasional use. It takes routine care.

During maintenance visits, we clean the indoor head filters and coils, check the condensate drain, verify refrigerant charge, and inspect the outdoor unit for debris, corrosion, and electrical integrity. This proactive approach keeps the system running efficiently through both heating and cooling seasons and catches small issues before they become service calls.

Regular maintenance keeps your system running at peak performance, so it uses less energy to heat and cool your home. A clean filter and a properly charged system can be the difference between a ductless unit running at rated efficiency and one working noticeably harder to deliver the same comfort.

Routine service catches small issues early, before they turn into costly or inconvenient system failures. A loose electrical connection, a clogged condensate line, or a dirty coil is a five-minute fix at a tune-up and a much bigger problem six months later.

Keeping components clean and properly adjusted reduces wear and tear, helping your system reach or exceed its expected service life. Salt air from Long Island’s coastal proximity accelerates corrosion on outdoor units, and regular maintenance is how that exposure gets caught and managed before it shortens the system’s life.

Cleaning filters and internal components reduces dust, allergens, and buildup, leading to cleaner air throughout the zones your ductless system serves. On mini splits, the indoor head is effectively the air handler for the room, so filter and coil cleanliness has a direct effect on what you are breathing.

Other Solutions for Your Home from Universe Home Services


Ductless HVAC Services on Long Island

Homeowners across Long Island can protect their homes with expert ductless heating and AC services from Universe Home Services.

Whether you are upgrading your comfort, fixing an issue, or maintaining your system, our team is ready to help. We deliver reliable solutions designed to keep your home comfortable in every season.

Schedule your ductless mini split service today and experience the difference of working with a team that puts your comfort first.

Universe Home Services Technician near open van doors

Ductless Mini Split FAQs

How long do ductless mini split systems last?

Most ductless systems last between 15 and 20 years with proper maintenance. Regular service extends the lifespan and maintains performance across that window, and on Long Island, where salt air accelerates corrosion on outdoor units near the coast, consistent maintenance is how the system reaches the top of that range instead of the bottom.

Are ductless mini splits energy efficient?

Yes. Ductless systems are known for their high efficiency because they do not lose energy through ductwork, and many models offer inverter-driven compressors that ramp output up and down to match the load rather than cycling hard on and off. That efficiency shows up as meaningful savings on utility bills, especially on homes replacing window units or electric resistance heat in the same zones.

How many indoor units do I need?

The number of units depends on your home’s layout and how many areas you want to control. A professional assessment helps determine the right setup, whether that is a single-zone unit for a specific room or a multi-zone system covering several spaces from one outdoor condenser. We size the system to the home you actually have, not a generic square footage target.

Do ductless systems provide both heating and cooling?

Yes. Most ductless mini splits are heat pumps that provide both heating in the winter and cooling in the summer. Modern cold-climate-rated models perform well through Long Island winters, and qualifying heat pump installations may also be eligible for rebates through the New York State Clean Heat Program.

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