4.8
Based on 7565 reviews
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Comfort in Every Room

All areas of the home should be at the right temperature, no matter the time of year, without running the central system harder to compensate for the one room that never catches up.

Universe Home Services has been serving Long Island homes since 1954, and ductless mini splits have become one of the most versatile tools in the HVAC toolkit for the Nassau and Suffolk County homes we work on every day. Whether it is a hot garage, a cold basement, or a room that never seems to stay comfortable, ductless mini splits give you precise control exactly where you need it.

Let Universe Home Services provide your home with the complete range of ductless mini split services it needs. Schedule with us today.

(516) 473-0202


Expert Ductless Solutions on Long Island

Long Island is home to hot, humid summers, cold winters, and unpredictable stretches in between.

Universe Home Services helps you stay prepared for all of it with professional ductless mini split services, backed by decades of HVAC experience across Nassau and Suffolk County.

Ductless systems reach the spaces central HVAC cannot, whether that is a converted attic, a finished basement, an addition over an unheated garage, or a 1950s home that was never ducted in the first place. From new installations to repairs and routine maintenance, our team handles the full scope with the precision the equipment requires, so the system performs the way it was designed to through every Long Island season.

Years in Business

Satisfaction Guaranteed

Emergency Service

Homes Serviced Annually

Why Work With Universe Home Services?

Seven decades of HVAC service across Long Island means we understand what works in Nassau and Suffolk County homes and what does not, including where ductless systems are the right answer and where they are not. That experience shapes every recommendation we make.

When a ductless system stops cooling in July or stops heating in January, you do not want to wait a week for a diagnostic. We respond quickly and work efficiently to restore comfort to the zones the system covers.

Our HVAC technicians are skilled, certified, and experienced across ductless mini split systems, including single-zone and multi-zone configurations from the major manufacturers. Every installation, repair, and tune-up is handled by someone who knows the equipment and the refrigerant handling it requires.

From heating and cooling to plumbing and electrical, we offer a full range of services to support your home’s needs. That matters on ductless projects where the installation touches the electrical panel, the exterior wall penetration, and the condensate line all at once.

We take the time to explain your options and provide straightforward recommendations so you can make informed decisions. If a repair solves the problem, that is what we recommend, not a replacement that is easier to sell.

Every job is completed with attention to detail and a focus on long-term performance, including clean refrigerant line routing, proper condensate drainage, and tidy electrical runs. The install has to look right and perform right for years, not just on commissioning day.

We treat your space with care, keeping work areas clean and minimizing disruption during every service. Ductless installations involve wall penetrations and line hide runs that are visible after the job is done, and we take the finish seriously.

As a trusted name on Long Island, we are committed to delivering dependable service and building lasting relationships with our customers. Homeowners across Nassau and Suffolk County rely on us because we know the homes here and we show up when we say we will.


An Easy, Stress-Free Scheduling Process

Getting ductless HVAC help should never feel complicated.

Universe Home Services makes the entire process easy from start to finish, so you are always able to get the help you need.

Call us or schedule service online at a time that works for you. We will gather a few details about your home, your existing system if there is one, and the comfort concern driving the call, then get your appointment set quickly.

Our technician assesses your space, your existing equipment or installation site, and the comfort zones you want to address. You receive a clear walkthrough of your options with honest recommendations and upfront pricing before any work begins.

We complete the work efficiently and with care, testing the system in both heating and cooling modes where applicable and verifying your home is comfortable before we leave. You get a ductless system that performs the way it was designed to.

(516) 473-0202

What Our Customers Are Saying

100% Satisfaction Guarantee

4.8
Based on 7567 reviews
Judith Butler
4 hours ago
Technician showed up on time. Was neat and efficient.
Stephen Sacco
5 hours ago
Very good. JP is terrific – an asset to Universe Bob also did a great djob with Sean was excellent at problem solving But why did he put this over surge ?
Annette Pico
9 hours ago
Kamran was very polite and was very helpful in giving us information on was he did and why.
Kenneth Pollitt
11 hours ago
Expensive! But service tech (Vidal) was excellent! $600 for a faucet is ridiculous
Ursula Gibson
14 hours ago
Nick from Universe came out to give an estimate for some plumbing work. He was knowledgeable and professional. He put our worries at ease and gave us a quote on the spot. He was very detailed and really took the time to explain everything that had to be done. We could not have received better customer service! When all of the work was completed he went through everything and couldn't have made this any easier as what we needed done needed to be very specific. Lindsey who I believe runs the office was also very helpful. I will certainly give them our future business and if I could give more stars I would!
Steven Bobkin
16 hours ago
Communication with the company is the best I have ever experienced. Our sales person John was very professional and knowledgeable.
Latoya Dennis
22 hours ago
Very informative and professional technicians Carlos and Quan will recommend and will use again for the installation of system.They check and ensure everything was working properly after installation.
Very good service!
Thank you to the whole team of universe. Everything was perfect. We were able to get our air conditioner fixed in a timely manner, and every technician that came to see us was on time and knowledgeable.
Kristy Nilson
1 day ago
Iโ€™ve used Universe a few times now – in my old house and now in my new condo. I had called for an estimate for a new HVAC system and a HWH and that same day they sent an estimator named Frank – he was excellent. He offered fair and competitive pricing on the spot. He was very knowledgeable on the equipment and the maintenance. I had a quote in hand within 15-20 minutes. He explained all of the options along with a financing option if needed. Then i called him the next day after signing the contract to set up a day for them to do the install. They accommodated my request. They called day before to confirm job and arrival time. Sean, Danny, Daniel and Vinny arrived on time today and got right to work. I had a few questions they answered for me along the way. They did the install and tested the HWH and HVAC system and I was very pleased with their professionalism. They cleaned up everything and my system looks beautiful. And they have an awesome 5 year maintenance contract that came with it also. Very attractive offer. 10/10 I would definitely highly recommend Universe Home Services. One small hiccup with a cracked pipe after install BUT their technician Alex came right away and switched out the pipe and was in and out in 10 minutes problem fixed. All good. 10/10 Iโ€™d still give them because service is just as important as the install job. 6/18 first maintenance – technicians name was Keith. Arrived in the window and was very courteous and professional. Top notch service as always with Universe! Thanks!
Chris did a great job and utilized much valued creativity to keep my price down. Much appreciated!
Tom Brunette
1 day ago
Karl the installer was great – very professional and efficient.
Cori Chan
1 day ago
Great service at a great price and they came so quickly!
Great communication, courteous. Communicated time of arrival and upon arrival. Explained AC service needs in simple terms where a novice female like myself could understand.
Eddie Griffin
1 day ago
Very profession and Professional, I highly rate them
Paula K
2 days ago
Universe Home services are the best all the people that work for them are great. They get right to the point we didnโ€™t have to wait for them to come.. They know exactly what they were talking about so if anybody needs a good plumber or any other service, I will go with Universe
Benjamin Lin
2 days ago
Workers were respectful of my home and worked in an efficient and and timely. I'm very satisfied with Universe!
Ace
2 days ago
Thank you, Steve, Tommy, Matthew, and Isaiah for your expertise and support this week. You made the process of obtaining and installing a new central air-conditioning system, seamless and comfortable in every way.
Karen P Walsh
3 days ago
Excellent service with all service techs x 4 service appts for A/C and exhaust fan and thermostat!
Jim Daniel
3 days ago
Keith, as well as all the other technicians that showed up to work on the installation of our split units, were all courteous, professional, and friendly. once all the units were Installed and ready to go, Keith spent time with me and my wife explaining how everything worked until we understood how to operate the unit units. we have already recommended them to one of our neighbors
Ron Wilson
3 days ago
I had them replace lines or my hvac that were done by another company the lines installed were no good. Universal came in diagnosed the problem fix it. Good Company great guys that stand by thier work very hard to find these days i recommend them.
Kevin rochford
3 days ago
Will Earley Was great, He fixed my HVAC issue . Also the company has a Super easy website to set up appointments .
jenny dionisiou
3 days ago
Electrical
LENNIE BLADES
3 days ago
Excellent service provided as always. Our technician today was Lawrence, he is a credit to Universe. His knowledge, customer advice and recommendations are on point. We will continue to use Universe services and recommend them to family and friends always. Thank you again Lawrence ๐Ÿ‘
JOHN CONNOLLY
3 days ago
Service tech was clean and thorough. Didnโ€™t waste any time.

Universe Home Services truck stocked for HVAC, plumbing, and electrical repairs

(609) 799-3434

Ductless Mini Split Installation

Adding a ductless system gives you control over comfort in spaces traditional systems cannot reach.

We design each installation around your home’s layout, making sure every indoor head is positioned for maximum effectiveness and every refrigerant line is routed cleanly. Our team handles everything from mounting to condensate management to system commissioning, so nothing is overlooked. You are left with a clean install and dependable comfort right where you need it.

Choosing the right size system is essential for performance and efficiency. A unit that is too small will not keep up on the hottest summer days or coldest winter nights, while an oversized system short cycles, wastes energy, and fails to remove humidity the way a correctly sized unit would.

Where the indoor heads are installed directly affects comfort and airflow across the zone. Proper placement avoids hot or cold spots, keeps the unit away from furniture and window lines, and uses the room’s geometry so the conditioned air actually reaches every corner.

Ductless systems allow for zoned comfort, but the right number of zones depends on how the home is actually used. A single-zone system handles one room efficiently, while a multi-zone outdoor unit serving three or four heads gives a whole floor or an addition its own independent control.

Ductless systems require a dedicated circuit and the right installation conditions. On older Nassau County homes with 100-amp panels, the electrical scope may include a panel evaluation before the install can move forward, and we handle that scope in-house.

Ductless Mini Split Replacement

Older ductless systems lose efficiency and struggle to keep up over time.

We guide you through selecting a replacement that improves performance while lowering energy use, and we handle the transition carefully to minimize disruption to your home. Once installed, you notice more consistent temperatures, better dehumidification in summer, and better cold-weather performance from a modern cold-climate-rated system.

If your system struggles to maintain consistent temperatures or no longer keeps up with demand on the hottest or coldest days, it may be losing effectiveness due to age, refrigerant loss, or compressor wear. Replacement restores performance with a newer, more capable unit.

Needing repairs more often than usual is a strong indicator the system is nearing the end of its lifespan. Replacement eliminates ongoing service costs and provides a fresh service life with updated technology and manufacturer warranty coverage.

An older or inefficient system uses more energy to do the same job. If your utility bills are climbing without a clear weather or usage explanation, an aging ductless unit running above its rated draw is a likely cause.

Strange sounds from the outdoor unit, persistent musty odors from the indoor heads, or both at once can signal internal issues that are not always worth repairing on an older system. Replacement is often the more reliable long-term solution.

Ductless Mini Split Repair

When something feels off with your ductless system, it is usually a sign it needs professional attention before the problem grows.

We take a diagnostic-first approach, pinpointing the issue before making any repairs so you are not paying for parts that were not the root cause. Our goal is to restore proper function quickly, whether the problem is at the indoor head, the outdoor condenser, the refrigerant lines, or the control board. We can help with:

Addressing issues right away brings your home back to a comfortable temperature without long disruptions, which matters most during a summer heat wave or a January cold snap when the ductless system is the primary source of comfort for its zone.

Small issues turn into major system failures if left unchecked. A minor refrigerant leak, a failing capacitor, or a clogged condensate drain all get worse until they force a shutdown, and prompt repair stops that progression before it spreads.

A system that is not working properly draws more energy to deliver less comfort. Fixing the problem early restores efficient operation and brings the unit back to the energy use it was designed for.

Taking care of repairs as they arise reduces strain on the compressor and the rest of the system, helping the unit last longer and perform more reliably across the years it should be running.


Green Universe Van parked on the side of residential street

(516) 473-0202

Ductless Mini Split Maintenance

Keeping your ductless system in top shape takes more than occasional use. It takes routine care.

During maintenance visits, we clean the indoor head filters and coils, check the condensate drain, verify refrigerant charge, and inspect the outdoor unit for debris, corrosion, and electrical integrity. This proactive approach keeps the system running efficiently through both heating and cooling seasons and catches small issues before they become service calls.

Regular maintenance keeps your system running at peak performance, so it uses less energy to heat and cool your home. A clean filter and a properly charged system can be the difference between a ductless unit running at rated efficiency and one working noticeably harder to deliver the same comfort.

Routine service catches small issues early, before they turn into costly or inconvenient system failures. A loose electrical connection, a clogged condensate line, or a dirty coil is a five-minute fix at a tune-up and a much bigger problem six months later.

Keeping components clean and properly adjusted reduces wear and tear, helping your system reach or exceed its expected service life. Salt air from Long Island’s coastal proximity accelerates corrosion on outdoor units, and regular maintenance is how that exposure gets caught and managed before it shortens the system’s life.

Cleaning filters and internal components reduces dust, allergens, and buildup, leading to cleaner air throughout the zones your ductless system serves. On mini splits, the indoor head is effectively the air handler for the room, so filter and coil cleanliness has a direct effect on what you are breathing.

Other Solutions for Your Home from Universe Home Services


Ductless HVAC Services on Long Island

Homeowners across Long Island can protect their homes with expert ductless heating and AC services from Universe Home Services.

Whether you are upgrading your comfort, fixing an issue, or maintaining your system, our team is ready to help. We deliver reliable solutions designed to keep your home comfortable in every season.

Schedule your ductless mini split service today and experience the difference of working with a team that puts your comfort first.

Universe Home Services Technician near open van doors

Ductless Mini Split FAQs

How long do ductless mini split systems last?

Most ductless systems last between 15 and 20 years with proper maintenance. Regular service extends the lifespan and maintains performance across that window, and on Long Island, where salt air accelerates corrosion on outdoor units near the coast, consistent maintenance is how the system reaches the top of that range instead of the bottom.

Are ductless mini splits energy efficient?

Yes. Ductless systems are known for their high efficiency because they do not lose energy through ductwork, and many models offer inverter-driven compressors that ramp output up and down to match the load rather than cycling hard on and off. That efficiency shows up as meaningful savings on utility bills, especially on homes replacing window units or electric resistance heat in the same zones.

How many indoor units do I need?

The number of units depends on your home’s layout and how many areas you want to control. A professional assessment helps determine the right setup, whether that is a single-zone unit for a specific room or a multi-zone system covering several spaces from one outdoor condenser. We size the system to the home you actually have, not a generic square footage target.

Do ductless systems provide both heating and cooling?

Yes. Most ductless mini splits are heat pumps that provide both heating in the winter and cooling in the summer. Modern cold-climate-rated models perform well through Long Island winters, and qualifying heat pump installations may also be eligible for rebates through the New York State Clean Heat Program.

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