4.8
Based on 7665 reviews
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Complete Whole House Generator Services from Universe

We want to guarantee our customers are happy with our work, and when you want a reliable whole house generator, we make it happen.

When bad weather strikes, power outages arenโ€™t uncommon throughout our area. Make sure you stay powered up with help from the pros at Universe Home Services. Universe provides complete whole house generator services across Long Island, Rockland County & Bergen County:

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No matter what your generator needs are, we have you covered. Contact Universe Home Services today for generator service anywhere in Long Island, Rockland County & Bergen County.

(516) 473-0202


Long Island, Rockland County & Bergen County’s Whole House Generator Team

Long Island, Rockland County & Bergen County homeowners call Universe when they want a generator installed and maintained by a team that understands both the electrical work and the storm patterns that make standby power a necessity here.

A standby generator protects the entire home. Refrigerators, freezers, HVAC systems, water heaters, sump pumps, and critical home systems all stay powered when the utility goes down. Getting a whole house generator sized, installed, and transfer-switched correctly requires a licensed electrician, and Universe has been doing licensed electrical work across Long Island since 1954.

When a standby generator installation surfaces panel work, service entrance upgrades, or gas line coordination, we handle the full scope in-house.

Years in Business

Satisfaction Guaranteed

Emergency Service

Homes Serviced Annually

Why Work With Universe Home Services?

Whole house generator installation legally requires a licensed electrician. We perform every job with licensed master electricians on staff.

Since 1954, we have been doing electrical work across Long Island, Rockland County & Bergen County. That long history means our team understands how Long Island’s electrical infrastructure and storm patterns affect standby power requirements.

From the generator to the transfer switch to the panel work that sometimes comes with it, we handle the full electrical scope. You do not manage multiple contractors.

Electrical issues do not always happen during business hours. Our team is available around the clock to respond to generator issues and urgent electrical problems.

We deliver clear, upfront pricing on every job. If a repair solves the problem, that is what we recommend. A replacement is recommended when it genuinely serves the homeowner.

A whole house generator is a significant investment. We offer financing options that make the installation more accessible for homeowners planning the upgrade.

Universe is a BBB Accredited Business. Seven decades of electrical service across Long Island stands behind every generator we install, repair, or maintain.

We live and work on Long Island. When a storm hits and the power goes out, you want a generator team that has been in these neighborhoods for generations.


An Easy, Stress-Free Scheduling Process

Getting a whole house generator installed or serviced should never feel complicated.

Universe Home Services makes the process easy from start to finish.

Call us or schedule service online at a time that works for you. Same-day availability is offered for active generator issues or urgent electrical concerns.

Your licensed electrician evaluates your home’s electrical load, panel capacity, gas supply, and placement options for the generator. You receive a clear recommendation and upfront pricing before any work begins.

Every installation is tested, commissioned, and registered with the manufacturer. We walk you through operation so you know what to expect the first time the system activates.

(516) 473-0202

What Our Customers Are Saying

100% Satisfaction Guarantee

4.8
Based on 7666 reviews
Elizabeth Tenety
16 hours ago
Visit from Universe was very nice! He came on time and was reassuring. I was a little nervous and he went right to work and explained all he had to do for my air conditioner! Very satisfying explanation!!! So I am going to have universe , do their job!!! Grateful !!!
Manraj Sekhon
19 hours ago
Excellent service. Lawrence is the man.
SeeYou Later
22 hours ago
On time, very friendly and knowledgeable
Andrew Hulse
23 hours ago
Anthony came on time and completed the job quickly and efficiently. Very professional. Highly recommend him.
Nick was responsive, courteous and competent . He explained what he was doing and cleaned the area he was working on. I'm very satisfied with his performance.
Joan
3 days ago
A plumber came quickly. Very professional & helpful. James fixed the problem. I am Very pleased with his work.
Therese LaFaye
3 days ago
Knowledgeable kind courteous
Johnson arrived in time and checked evrryything..He did an excellent job.Thankyou
Rochelle Slatz
4 days ago
Excellent service! Very knowledgeable and efficient service.
Rose Simone
4 days ago
We are so thankful that Universe Home Services called to set up our yearly member maintenance care appointment. During the system checkup Will Earley detected a Carbon Monoxide leak from the Boiler. Will explained how dangerous this is and immediately shut down the system. He is very professional. He sat down with us and we purchased a new Boiler. He explained all our options for a payment plan. The Boiler was installed the next day! Excellent customer care. Thank you Keith Hurley, Nick,Quan and King did the installation. They were knowledgeable, hardworking, respectful and efficient. They worked well together. We were pleased with their performance. The installation went great from the beginning to end.
Waike Brangan
4 days ago
Awesome service. Came within time frame advised. Kept apprised of arrival time with a text. Very courteous and professional. Extremely satisfied with the technician and this Company. Note- this service is included in the contract, so actually no payment was made. Had to make a payment selection so selected lowest one. Again, the cost for the maintenance service is $0.
Robin Simpson
4 days ago
Melanie and Joe were fantastic and very competent. They can come back anytime when I need help.
Stephen Sacco
4 days ago
Very good. JP is terrific – an asset to Universe Bob also did a great djob with Sean was excellent at problem solving But why did he put this over surge ?
Arlene
4 days ago
Brandon knew what he was doing and explained what the issue was and what to do going forward
Isaac Gordon
4 days ago
Excellent service. Explained the process and what needed to be done fully.
Peter Gayle
5 days ago
Nelson the technician arrived on time,explained the problem thoroughly, he was very professional
Bryan was very knowledgeable and helpful. Thank you for your service
Adolph Beghin
5 days ago
Absolutely great technician and service, knowledgeable and super competent
Steve Corso
5 days ago
I had called Universe Home Services for my AC issues (unusual noise, and Smell). Universe sent two technicians (Ryan,M and Pete,M) who were Very knowledgeable, Polite, and explained my options in simple terms that I could make educated decisions with. ๐Ÿ‘ This company does a great job hiring the right people for the right job, the AC installers(Keith, Quan, King) were very efficient, clean, and polite. They installed all Carriers Ductless ACโ€™s, super quiet equipment. This company even has their own electricians who worked tirelessly (Ryan,T and Trevor) five star rating by me and my family!
Shelley Wildman
5 days ago
After hours emergency call. The prior comany who installed the unit didnโ€™t return my call so I called Universe who came. The water was coming through my light fixture. No emergency shut off was installed when unit was installed and it was clogged and one had to be put in. Thank you for coming and do the the work that needed to be done!
Eileen Costello
6 days ago
Nick came and immediately assessed and diagnosed my problem..we discussed what was best without me feeling pressured or uncomfortable..Universal and Nick very reasonable. 100% will use them in the future!!
William Gattis
6 days ago
Thank you Nick, outstanding work as usual. Nick completed a couple of major jobs on my house. A total professional and incredibly thorough. He explained everything clearly fixed all my issues and left the place spotless. Truly the 911 of plumbing
Mary Michelli
6 days ago
Johnson from Universal Home Services just serviced my boilerr. He was courteous, efficient and neat. He recommended a new boiler before the winter but said this one will work. I highly recommend this company.
Had an emergency over Labor day weekend. Happy that my technician Peter came out and fixed my problems.HVAC up and running .
Dennis Harkins
6 days ago
Timely emergency service. Technicians always knowledgeable. If you could ask for Anthony I would. But honestly I have been working wit these guys for 15 years all the people are very good.

Universe Home Services truck stocked for HVAC, plumbing, and electrical repairs

(609) 799-3434

Whole House Generator Installation

Installing a whole house generator is a licensed electrical project that integrates the generator, the transfer switch, the fuel supply, and the home’s electrical panel into one automated system.

Universe installs whole house generators across Long Island, Rockland County & Bergen County.

A whole house generator powers the full home during an outage. Refrigerators, freezers, HVAC, water heaters, sump pumps, and entertainment systems all stay running without the stress or fire risk of a portable generator setup.

A properly installed standby generator activates on its own when the utility power fails and shuts down when power is restored. You do not have to be home for the system to protect the house.

Universe performs a load calculation before recommending a generator size. A correctly sized unit runs efficiently and handles the home’s real electrical demand without cycling or overloading.

The automatic transfer switch is the brain of the standby system. We install or upgrade the transfer switch, coordinate with the existing panel, and complete any panel work required for a clean installation.

Whole House Generator Replacement

When an existing standby generator has reached the end of its service life or is no longer reliable, replacement is the right call to keep the home protected.

Universe handles whole house generator replacement across Long Island, Rockland County & Bergen County.

Standby generators have a finite service life, typically 15 to 25 years depending on usage and maintenance. A generator past that window is not a system to rely on through the next storm season.

When the cost of a significant repair approaches what a new generator costs installed, replacement is the better investment. A new unit also comes with manufacturer warranty and updated technology.

Additions, electric vehicle charging, or new HVAC equipment can push the home’s electrical load beyond what the existing generator was sized for. Replacement with a correctly sized unit restores full protection.

A standby generator that fails to activate, runs inconsistently, or needs repeated service is a system that cannot be counted on during an outage. Replacement provides a dependable restart.


An electric outlet glowing from within and a three prong electric plug and cord.

Make Sure You Have a Surge Protector When You Install a Generator

Installing a generator is a wise decision for ensuring uninterrupted power supply during outages, but it comes with its own set of considerations. When setting up a generator, itโ€™s crucial to pair it with a surge protector.

Generators, when activated, can produce a sudden surge of power that may overwhelm and damage older electrical appliances not designed to handle such fluctuations. A surge protector acts as a barrier, regulating the electrical flow and protecting your appliances from potential damage.

By incorporating this additional layer of protection, you ensure the longevity of your devices and enhance the overall safety of your electrical system. Investing in a surge protector is a small yet essential step to guarantee your generatorโ€™s smooth and secure operation.

Whole House Generator Repair

A generator that is not working correctly is a system that may not activate when the next outage hits.

Universe diagnoses and repairs whole house generators across Long Island, Rockland County & Bergen County. We can help with:

A standby generator that did not start when the utility went down has an underlying issue that needs diagnosis. We identify the cause and complete the repair so the next outage is handled.

Standby generators run a self-test on a set schedule. A self-test that fails, short-cycles, or throws an error code is a warning the system needs attention. We investigate and resolve the issue.

Rough operation, irregular cycling, or new noises from the generator point to mechanical or fuel supply issues. Addressing these early prevents a full failure during the next outage.

The automatic transfer switch has to operate correctly for the generator to do its job. We diagnose and repair transfer switch issues including failed relays, connection issues, and control problems.

Generator outside of a home with all the lights on


Green Universe Van parked on the side of residential street

(516) 473-0202

Whole House Generator Maintenance

A standby generator sits idle most of the time and has to start and run reliably the moment the utility fails. That requirement makes routine maintenance essential.

Universe provides whole house generator maintenance across Long Island, Rockland County & Bergen County.

An annual maintenance visit includes oil and filter changes, spark plug inspection, battery check, and a full operational test. That visit keeps the generator ready for the next outage.

A dead battery is one of the most common reasons a standby generator fails to activate. Routine battery and starter system checks catch this before it becomes a no-start during an outage.

Natural gas and propane systems need clean supply lines, correct pressure, and proper regulation. We verify the full fuel path as part of maintenance.

The transfer switch is tested periodically to confirm it activates correctly and transfers load cleanly. That test keeps the full standby system verified, not just the generator itself.

Other Solutions for Your Home from Universe Home Services


Schedule Whole House Generator Installation on Long Island, Rockland County & Bergen County

Universe Home Services is committed to delivering the best possible products and service on every generator project.

We offer same-day services, upfront pricing, and financing options, plus 24/7 emergency service when you need it. Contact us online or call to get on the schedule.

Universe Home Services Technician near open van doors

Whole House Generator FAQs

How long does a whole house generator last?

Most standby generators last 15 to 25 years depending on usage, maintenance, and how often the unit runs. Regular maintenance extends the lifespan and supports reliable activation across that window.

Do I need a surge protector with a whole house generator?

Yes. Generators can produce a sudden surge of power during activation that could damage older electrical appliances. A whole-home surge protector regulates electrical flow and protects your devices from the fluctuation.

How much maintenance does a standby generator need?

Annual maintenance is the standard recommendation, with additional checks after heavy use during a prolonged outage. Oil changes, filter replacement, battery checks, and fuel system inspection are the core of the visit.

What size generator do I need for my home?

Size depends on your home’s electrical load, the systems you want to keep running during an outage, and the generator’s output rating. A licensed electrician performs a load calculation to match the generator to the home.

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