4.8
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Generac generator outside home

Your Generator Has One Job. Universe Makes Sure It Can Do It.

A generator that has not been serviced is not a backup plan. It is a liability you have not discovered yet.

Generator maintenance on Long Island is licensed electrical work. Universe dispatches licensed electricians across Nassau and Suffolk County who know what standby generators require and what the island’s outage patterns actually demand from them. Contact us online to schedule your generator maintenance visit today.

(516) 473-0202


A Local Partner to Maintain Your Generator

Your time matters as much as your generator running right. Universe shows up when we say we will, works around your schedule, and treats your home with respect.

Universe has been Nassau and Suffolk County’s home services company for decades, and the homeowners who stay with us do so because the visits are easy. Appointments fit around your day, technicians arrive on time, and the work on your generator and around your home is done cleanly and carefully.

You get a generator that is ready for the next outage and a maintenance partner who makes the annual rhythm simple to keep.

Generac standby generator installed outdoors

(516) 473-0202


Skilled employees

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Emergency Service


What You Get From Annual Generator Maintenance

A generator that gets serviced every year is a different machine than one that does not.

Long Island’s outage season is not a surprise. It comes every year, and it runs from fall through spring. A generator that has been professionally serviced before that window has fresh oil, a tested battery, clean fuel, and confirmed electrical connections. You are not hoping it starts. You know it will.

A properly maintained standby generator can run reliably for 20 to 30 years. The components that fail early on neglected units: the battery, the starter, the transfer switch connections, are exactly what gets addressed during a maintenance visit. Consistent service keeps wear from compounding and extends the window before replacement becomes the conversation.

A generator running on degraded oil, a partially fouled fuel system, or a restricted air filter is working harder than it needs to and delivering less than it should. Maintenance keeps the engine operating at rated output, which means your home’s systems run correctly during an outage rather than struggling on reduced power.

A documented service history matters in more situations than most homeowners expect. Warranty claims, home sales, insurance questions, and repair decisions all benefit from knowing exactly what has been done to the unit and when. A generator with a clean maintenance record is a known quantity. One without it is not.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.8
Based on 7213 reviews
Knowledgeable, patient, and explained ductless AC clearly. Neat and tidy installation and clean up. Excellent job!
James did a great job, he brought up some issues that could pertain to a project I was getting a quote for. With his expertise he gave me that chance to talk about things I would have not realized could have had an impact on the work I needed to get done on the house. Thank you!
James was excellent! A calm presence during chaos. He explained the process and gave me a timeline.
Tony Ashmawi looked at my existing system. He didnโ€™t feel that I needed to replace the boiler and hot water heater now but there was some issues that I needed repaired now. Since both units were installed during super storm sandy I wanted to replace everything now.
Great service and very professional. My hot water heater broke down, and I contacted Universe. They arrived first thing in the morning to investigate and recommend a replacement since mine is already 10 years old. They returned on Monday and completed the job in a few hours. I love the job; it was well-organized and clean. The workers explained everything to me very clearly. Highly recommended!
Service tech Jeff was very professional and fast.
Really good service
Service was taken care of and well explained. Additional services will be taken care of in a timely fashion.
Sean Clemens is very professional. I will highly recommend him to my friends
I requested Peter again, he is a great asset to Universe. But, I will say everyone I speak to is very helpful, patient and kind.
Dylan Allen was a knowledgeable, professional technician. He explained all he was going to do in a way I coukd understand it. He was very helpful if something was needed. He was very personable. He has been to my home on two different occasions and each time I was very satisfied.
I got a quote for oil to gas conversion. Jamie was on time, pleasant to speak with, and thoroughly explained the details of the work that would be done.
Jeff M is a nice guy very helpful
Once again very happy with the responsiveness and respect for the home. Great job and a quick work! Mike was great!
My own experience is as follows: there is a genuine concern by the staff and the repair people for the consumer. The work force truly takes the time to explain what is happening and what needs to be done. This is a very important aspect of the process.
Very professional, knowledgeable and friendly.
Universe and their employes always give great service. Very informative and professional
The service was thoroughly completed. Bob was friendly and professional and discussed the condition of the unit in the attic.
Chris Martin the service tech was very polite and courteous. He serviced our central AC system and has previously serviced our heating system. Highly recommend Chris and Universe Home Services.
Rich was awesome. Got here right at the start of the time window and was super friendly and thorough. Definitely recommend.
Chris Martin gave us a thorough service and all applicables discounts. He was very professional and knowledgeable.
Universe Home Services cleared out my homeโ€™s main line house trap, installed a new house trap, and fixed some bathroom toilet issues.
I recently had new patio pavers installed in my backyard and Universe did an absolutely amazing job only removing the essential pavers – which I truly appreciated the painstaking care and expertise it took to access the area needed for the repair and installation process.
I want to thank all those involved in the project (Melanie, Nick, Janell, Rob, Christopher, Hayden – please forgive me if I neglected to mention anyone else involved.)
And a special thank you to Melanie who kept me informed In great detail of the entire project and what to expect. She went above and beyond and addressed all of my concerns and questions.
I will be using Universe Home Services for my homeโ€™s future needs and I highly recommend them to others that may need their services.
Christopher is a phenomenal guy,Who knows his stuff.. Took his time to explain exactly what needed to be done and got it done! Pure Professionalism…
We are so pleased with Jeffโ€™s repairs and bought a contract with your company for our cooling and heating. Thank you.


The Home Comfort Club Protects the Rest of Your Home

Homeowners who maintain their generator tend to maintain their other systems too. The Home Comfort Club is how Universe covers the rest of the house on the same schedule.

The Home Comfort Club is Universe’s whole-home maintenance membership covering your heating, cooling, plumbing, and electrical systems across Nassau and Suffolk County.

Members get two pre-scheduled maintenance visits per year, priority scheduling, reduced rates on service work, no dispatch fee when a technician performs work, and a credit toward a new system installation. Generator maintenance is scheduled separately and is not included in the membership, but the installation credit does apply toward a new generator. Contact us to learn what the membership covers.

Green Universe Van parked on the side of residential street


(516) 473-0202

Why Nassau and Suffolk County Homeowners Call Universe

Generator maintenance is licensed electrical work that requires a master electrician, not a general handyman or a tune-up service. Universe has been doing licensed electrical and generator work across Nassau and Suffolk County since 1954, and the technicians who handle generator service understand what Long Island’s outage patterns demand from the equipment.

Generator maintenance involves the transfer switch, the electrical connections between the generator and your home’s panel, and the control board. These are not mechanical tune-up items. Universe performs all generator work with licensed master electricians on staff, which is what the work legally requires and what protects your home and your warranty.

Nassau and Suffolk County homeowners deal with outages differently than most of the country. Nor’easters knock out power for days, not hours. Coastal areas around the South Shore and North Shore lose power more frequently than inland neighborhoods. Universe technicians know how Long Island generators get used and what that usage pattern does to the equipment between service visits.

Universe is a BBB Accredited Business that has been doing electrical and generator work across Long Island since 1954. Standby generators are newer equipment on many Long Island homes, but the technicians who service them bring decades of electrical experience with the homes and outage patterns they are installed to protect.

Your technician evaluates what the generator actually needs. If the battery is in good condition, you are not sold a new one. If the plugs have another season of life, they stay in. The goal is a generator that works when you need it, not a service ticket padded with unnecessary replacements.

Generator maintenance sometimes surfaces related issues: an electrical panel that needs attention, wiring to the transfer switch that has degraded, or a fuel supply concern. Universe handles electrical, HVAC, and plumbing in-house. When a maintenance visit turns up something outside the generator itself, one call is still all it takes.

Other Generator Services Universe Handles

Maintenance is the foundation. These are the other generator services Universe handles across Nassau and Suffolk County.

A standby generator is only as good as the installation behind it. Universe handles the full installation: sizing the unit for your home’s load, permits, transfer switch installation, electrical connections to your panel, and startup testing. Getting the installation right is what makes every maintenance visit after it straightforward.

When a generator fails or performs below spec, Universe diagnoses the problem and repairs it. Transfer switch failures, starter issues, fuel system problems, and control board faults are all within scope. Generator repair requires a licensed electrician, and Universe carries that on every job, including 24/7 emergency response when a generator goes down mid-storm.

When repair costs start approaching replacement value, or when a unit has reached the end of its service life, Universe handles the full replacement. Sizing, removal of the old unit, installation of the new one, and all associated electrical and permit work. The same licensed electricians who service your current generator are the ones who replace it.

A generator is one part of your home’s electrical system. Universe handles full residential electrical work across Nassau and Suffolk County, including panel upgrades, whole-home surge protection, EV chargers, and the wiring that ties your generator into the rest of the system. When a generator visit surfaces a panel concern or a wiring issue, the same company covers it.

A generator protects your home from losing power. Whole-home surge protection protects your electronics and appliances from the voltage spikes that often accompany storms and grid events on Long Island. Universe installs and services surge protection at the panel level as part of a complete storm-readiness setup.

Universe Home Services HVAC Technician near open van doors

(516) 473-0202



Get Your Generator Serviced Before the Next Outage

Annual maintenance is the only way to know your generator will perform. Contact Universe Home Services to schedule your generator maintenance visit across Nassau and Suffolk County.

Our licensed electricians inspect, service, and test your system so it is ready when Long Island’s next outage arrives. Contact us online or call to get on the schedule.

Universe Home Services Technician near open van doors


Questions About Generator Maintenance

How often does a standby generator need to be serviced?

Most manufacturers recommend annual service, with oil and filter changes every 100 to 200 hours of run time or once a year, whichever comes first. On Long Island, where major outages can run two to three days, a generator can accumulate significant run hours in a single storm season. Annual professional maintenance before peak storm season is the baseline. Generators that see heavy use may warrant a mid-year inspection as well.

Can I just run the weekly exercise cycle and skip professional maintenance?

The exercise cycle keeps the engine lubricated and the battery charged. It does not replace professional service. Oil degrades on a calendar schedule regardless of run time. Spark plugs and air filters need physical inspection. The transfer switch and electrical connections need testing under actual switching conditions, not just idle operation. The exercise cycle is maintenance support, not a substitute for it.

How do I know if my generator needs maintenance or replacement?

Age, run hours, and repair history are the key factors. A generator past 20 years with a history of recurring issues is a different conversation than a 10-year-old unit that has been regularly serviced. Your technician evaluates the engine condition, electrical components, and overall system integrity during the maintenance visit and gives you an honest read on where the unit stands. Universe does not push replacement when maintenance is the right call.

Does my generator warranty require professional maintenance?

Most standby generator manufacturers require documented annual maintenance to keep the warranty in force. The specific terms vary by manufacturer and model. Your technician can review the requirements for your unit during the service visit and ensure the documentation is in order. Skipping professional service and losing warranty coverage on a major failure is an expensive outcome that a single annual visit prevents.

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