4.8
Based on 7605 reviews
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Generac generator outside home

Your Generator Has One Job. Universe Makes Sure It Can Do It.

A generator that has not been serviced is not a backup plan. It is a liability you have not discovered yet.

Generator maintenance on Long Island is licensed electrical work. Universe dispatches licensed electricians across Long Island, Rockland County & Bergen County who know what standby generators require and what the island’s outage patterns actually demand from them. Contact us online to schedule your generator maintenance visit today.

(516) 473-0202


A Local Partner to Maintain Your Generator

Your time matters as much as your generator running right. Universe shows up when we say we will, works around your schedule, and treats your home with respect.

Universe has been Long Island, Rockland County & Bergen County’s home services company for decades, and the homeowners who stay with us do so because the visits are easy. Appointments fit around your day, technicians arrive on time, and the work on your generator and around your home is done cleanly and carefully.

You get a generator that is ready for the next outage and a maintenance partner who makes the annual rhythm simple to keep.

Generac standby generator installed outdoors

(516) 473-0202


Skilled employees

Trucks on the Road

Years in Business

Emergency Service


What You Get From Annual Generator Maintenance

A generator that gets serviced every year is a different machine than one that does not.

Long Island’s outage season is not a surprise. It comes every year, and it runs from fall through spring. A generator that has been professionally serviced before that window has fresh oil, a tested battery, clean fuel, and confirmed electrical connections. You are not hoping it starts. You know it will.

A properly maintained standby generator can run reliably for 20 to 30 years. The components that fail early on neglected units: the battery, the starter, the transfer switch connections, are exactly what gets addressed during a maintenance visit. Consistent service keeps wear from compounding and extends the window before replacement becomes the conversation.

A generator running on degraded oil, a partially fouled fuel system, or a restricted air filter is working harder than it needs to and delivering less than it should. Maintenance keeps the engine operating at rated output, which means your home’s systems run correctly during an outage rather than struggling on reduced power.

A documented service history matters in more situations than most homeowners expect. Warranty claims, home sales, insurance questions, and repair decisions all benefit from knowing exactly what has been done to the unit and when. A generator with a clean maintenance record is a known quantity. One without it is not.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.8
Based on 7605 reviews
Paul Reh
5 days ago
I received a quote on replacing an older existing central air conditioning for my home last summer from Frank Barczik. I didnโ€™t decide to purchase at that time. Last week an emergency situation developed and I called Frank. He quickly and professionally sent me a new quote. I decided to go ahead with the replacement. He stopped by to double check everything. Universe was able to have an installation crew at my home the next day. The crew worked neatly and diligently throughout the day to install the system by 5 pm. Frank stopped by midday to check on everything. The installers were polite and knew what they were doing. I am very satisfied with the work that was done. If you want a professional job done right the first time with a great company that stands behind their work, choose Universe.
Mary Vargas
1 week ago
Connor Tomaszewski is one of the best technicians out there and the only one who truly knows Navien boilers inside and out. His work is outstanding, and he is always professional, knowledgeable, and reliable. I highly recommend him to anyone looking for top-quality service!
We recently hired Universe for our oil to gas conversion, along with some related work. Everyone who worked on these projects was professional and a pleasure to deal with. In particular, Nikki LaCava did a wonderful job coordinating the work and assisting with our permits and other required paperwork. Brian Gerle and Hayden Muttee did a fantastic job installing the gas piping for the project, while Sal Tarantino and his crew (Hayden Muttee and Nick DiGiacomo) also did fantastic and efficient work removing our old furnace and hot water heater and installing the new equipment. Additionally, Christopher Martin did a great job fixing an interim problem with our old hot water heater before the final conversion was completed. Thanks to you all for a job very well done – each one of you deserves a five-star review! Thank you again for everything, Craig and Claudine Livingston
Paula Condit
1 week ago
Dawid Boroch and Tyler Quintero came to upgrade my electric, replace box inside and outside. Fantastic job done. Neat clean and knowledgeable. Explained all! Very happy with Universe
JG
2 weeks ago
June 2026 The pump from my washing machine decided to stop working a few nights ago. What a disaster! Thank goodness I had the gizmo on the floor that starts beeping when water hits it because it could have been a lot worse. The water in the pump kept pouring out until it was empty. I called Universe and Melanie F. came over. She evaluated the situation and made plans to come back the following day to install a new pump. I was so impressed with Melanie. Her recommendations on the new pump worked out great. I was so pleased with Melanie's professionalism and knowledge that she's coming back soon to install the automatic water main shut off when it senses a leak. Once again I highly recommend Universe and Melanie F.! April 2026 Nick S. came to do the yearly service for my air conditioning. Nick is great and very up front which I like. After almost 17 years I need a new system. Ugh! He brought me outside and showed me all the reasons why it should be replaced. I could wait & see but didnโ€™t want to risk it so Saturday Iโ€™ll be getting a new system. It just needs to be done. I was very happy Nick explained everything to me. Heโ€™s very knowledgeable & friendly. I would also like to acknowledge the following employees from Universe who all had some part of the installation of my furnace, compressor and humidifier. Everyone who came to my house were so friendly and respectful. The guys all explained what was being done. They also installed an Air Scrubber which purifies my system of spores, etc. The employees are Tommy Ercolano, Matt Drury, Carlos Caceros, Justin Quan-Soon, Jamell Smith and Karl Rindfleisch. All were fabulous. And I can't forget Chester Sacknievich who came back to fix an issue I was having and figured out the solution. Chester is great. I highly recommend Universe. Their employees go above and beyond!!
Vanessa Arnone
2 weeks ago
Our water heater unexpectedly had to be replaced after National Grid identified it as a safety concern before reconnecting our gas service. Needless to say, it was a very stressful and completely unexpected situation. From my very first phone call, everyone at Universe Home Services was kind, patient, and incredibly helpful. They understood the urgency and had a technician at my home much sooner than I expected. Jeff Madonia was outstanding. He took the time to thoroughly inspect everything, patiently answered every question I had, and never made me feel rushed or like I was inconveniencing him. He explained my options clearly, walked me through the estimates on his tablet, and made sure I understood everything before moving forward. Initially, it looked like the installation might have to wait until the following morning. I asked if there was any chance it could be done the same day, and Jeff immediately went to see what he could do. A few minutes later, he came back and told me they were going to make it happen that day. That level of customer service meant so much during a stressful situation. I also appreciated how respectful Jeff was while working in my home. Even when I had left the door unlocked while he was moving equipment in and out, he always knocked before coming back inside. That level of professionalism and respect stood out to me and made a stressful situation much easier. The entire experience, from the first phone call through the completed installation, was professional, efficient, and reassuring. Jeffโ€™s kindness, knowledge, and willingness to go the extra mile made all the difference. Thank you, Jeff, and thank you to the Universe Home Services team.
I had an issue with my HVAC, and Universal was able to send someone out very quickly. Both Chester and Dawid were knowledgeable, professional, efficient, and very respectful of my home. They diagnosed and fixed the problem promptly, and the entire experience was smooth from start to finish. Thank you for your excellent service! I will definitely use Universal again in the future and highly recommend them.
Anthony Hartmann
3 weeks ago
Excellent work by Patrick for a light fixture and hard wiring for a video doorbell with chime.
Michael Greer
3 weeks ago
Universe responded promptly to my service call and the technician was very friendly and knowledgeable. We had to wait a few days for the parts, but when it arrived (new sewage ejector pump) the repair was done quickly and everything worked perfectly.
howard valan
4 weeks ago
Tim the technician answered all my questions to my satisfaction and explained all my options thoroughly. His work solved my issue and he offered some insight into a replacement unit if I opted to do so.
Desiree Boucher
4 weeks ago
I had a great experience with Universe Home Services. I initially left a message on their call system and received a call back with 30 minutes from Laurie. I explained my concern and issue we were having with out Central AC and she was able to schedule service for that same day. I received text messages with arrival time, when the technician was on their way, and when they arrived at my home. Our service technician was Bob Grillo. He was super personable, kind and very thorough in his process. He answered all my questions and explained exactly what he was doing as he was troubleshooting. I had a great experience overall with the customer service as well as the job completion and would highly recommend Universe Home Services and Bob as the technician.
Danny Sutton from Sales was amazing.without him this was not possible.so kind and empathetic towards customer amazing service From the crew who was here to install the air condition Sean Dany Jared Brian Very professional polite and extremely knowledgeable They worked so efficiently and kept the area clean that you could not feel that a big job was completed after they left. I will recommend Universe home service to everyone out there who is looking for a reliable company.
shelly bansal
4 weeks ago
VERY. GOOD. SERVICES. THEY. COVER. GAURENTEE. FOR 5. YEARS. GOOD PRICE. TONY. ASHMAVI. THE. BEST. WHO. EXPLAINED. ALL DETAILS. AND. GIVE. GOOD PRICE. TOP. RATED. THANKS TO. UNIVERSAL. HOME. SERVICES
Scott Faucheux
4 weeks ago
We have used Universe now for a few installations, Anthony recently swapped out a toilet for us, cleared out a major blockage on a sewer line and Vidal just installed a whole house filtration system for us after our previous system failed on our 1929 house. They have been very polite, knowledgeable and efficient and have always given us fair and tiered options with pricing. We would highly recommend their services.
Justin Bridges
4 weeks ago
Micheal was a great technician, perfectly on time, fast detailed diagnosis, made quick work of the repair work, communicated everything. Universal did all my installations of all new HVAC and I always trust them with the maintenance.
Mario Sesso
1 month ago
Ac repair
Donna Cincotta
1 month ago
Kevin came to my home, evacuated the problem and detailed the situation to me. He ordered the new ductless equipment and installed it the next day. Kevin was professional, honest, neat and made sure the air conditioning was working properly. For my air conditioning units and repairs, I wouldnโ€™t go anyplace else.
The team was incredibly professional, friendly and worked efficiently to get the job done. I had a great experience
fran lucher
1 month ago
Came within reasonable time, fixed problem & checked for other possible issues.
William Funcheon
1 month ago
Dean, your technician is definitely an asset to your company. He was so thorough and kind. I canโ€™t say enough about him!
Laurence Andrews
1 month ago
I am pleased with the the service man that came out. He is very knowledgeable and professional
Donna Mckeon
1 month ago
Our service person Sean was great. Very knowledgeable and friendly. Answered all questions we had. Definitely will use Universe home services again
I canโ€™t say enough good things about Universe home services and repairs. We have been a customer of Universe for years. Recently we had a plumbing issue and they were wonderful. Jeff the plumber was very professional and a pleasure to work with. We have also worked with Marc on a gas conversion. He was very knowledgeable, professional, and helpful. Great company with quality people! Update June 2026 – another 5 stars for Universe Home Services and electrician Dawid Boroch. Dawid was very professional, knowledgeable, and his work is exceptional. He explained the scope of the job and answered our questions before beginning his work and walked us through the results afterwards. Dawid was an absolute pleasure to work with and we highly recommend him!
Marie kopczynski
1 month ago
Very professional Answer all my questions Did a great job
Ronald Goebel
1 month ago
Chester was the best service tech we ever had. A real credit to Universe-friendly, knowledgeable and thorough in his work


The Home Comfort Club Protects the Rest of Your Home

Homeowners who maintain their generator tend to maintain their other systems too. The Home Comfort Club is how Universe covers the rest of the house on the same schedule.

The Home Comfort Club is Universe’s whole-home maintenance membership covering your heating, cooling, plumbing, and electrical systems across Long Island, Rockland County & Bergen County.

Members get two pre-scheduled maintenance visits per year, priority scheduling, reduced rates on service work, no dispatch fee when a technician performs work, and a credit toward a new system installation. Generator maintenance is scheduled separately and is not included in the membership, but the installation credit does apply toward a new generator. Contact us to learn what the membership covers.

Green Universe Van parked on the side of residential street


(516) 473-0202

Why Long Island, Rockland County & Bergen County Homeowners Call Universe

Generator maintenance is licensed electrical work that requires a master electrician, not a general handyman or a tune-up service. Universe has been doing licensed electrical and generator work across Long Island, Rockland County & Bergen County since 1954, and the technicians who handle generator service understand what Long Island’s outage patterns demand from the equipment.

Generator maintenance involves the transfer switch, the electrical connections between the generator and your home’s panel, and the control board. These are not mechanical tune-up items. Universe performs all generator work with licensed master electricians on staff, which is what the work legally requires and what protects your home and your warranty.

Long Island, Rockland County & Bergen County homeowners deal with outages differently than most of the country. Nor’easters knock out power for days, not hours. Coastal areas around the South Shore and North Shore lose power more frequently than inland neighborhoods. Universe technicians know how Long Island generators get used and what that usage pattern does to the equipment between service visits.

Universe is a BBB Accredited Business that has been doing electrical and generator work across Long Island since 1954. Standby generators are newer equipment on many Long Island homes, but the technicians who service them bring decades of electrical experience with the homes and outage patterns they are installed to protect.

Your technician evaluates what the generator actually needs. If the battery is in good condition, you are not sold a new one. If the plugs have another season of life, they stay in. The goal is a generator that works when you need it, not a service ticket padded with unnecessary replacements.

Generator maintenance sometimes surfaces related issues: an electrical panel that needs attention, wiring to the transfer switch that has degraded, or a fuel supply concern. Universe handles electrical, HVAC, and plumbing in-house. When a maintenance visit turns up something outside the generator itself, one call is still all it takes.

Other Generator Services Universe Handles

Maintenance is the foundation. These are the other generator services Universe handles across Long Island, Rockland County & Bergen County.

A standby generator is only as good as the installation behind it. Universe handles the full installation: sizing the unit for your home’s load, permits, transfer switch installation, electrical connections to your panel, and startup testing. Getting the installation right is what makes every maintenance visit after it straightforward.

When a generator fails or performs below spec, Universe diagnoses the problem and repairs it. Transfer switch failures, starter issues, fuel system problems, and control board faults are all within scope. Generator repair requires a licensed electrician, and Universe carries that on every job, including 24/7 emergency response when a generator goes down mid-storm.

When repair costs start approaching replacement value, or when a unit has reached the end of its service life, Universe handles the full replacement. Sizing, removal of the old unit, installation of the new one, and all associated electrical and permit work. The same licensed electricians who service your current generator are the ones who replace it.

A generator is one part of your home’s electrical system. Universe handles full residential electrical work across Long Island, Rockland County & Bergen County, including panel upgrades, whole-home surge protection, EV chargers, and the wiring that ties your generator into the rest of the system. When a generator visit surfaces a panel concern or a wiring issue, the same company covers it.

A generator protects your home from losing power. Whole-home surge protection protects your electronics and appliances from the voltage spikes that often accompany storms and grid events on Long Island. Universe installs and services surge protection at the panel level as part of a complete storm-readiness setup.

Universe Home Services HVAC Technician near open van doors

(516) 473-0202



Get Your Generator Serviced Before the Next Outage

Annual maintenance is the only way to know your generator will perform. Contact Universe Home Services to schedule your generator maintenance visit across Long Island, Rockland County & Bergen County.

Our licensed electricians inspect, service, and test your system so it is ready when Long Island’s next outage arrives. Contact us online or call to get on the schedule.

Universe Home Services Technician near open van doors


Questions About Generator Maintenance

How often does a standby generator need to be serviced?

Most manufacturers recommend annual service, with oil and filter changes every 100 to 200 hours of run time or once a year, whichever comes first. On Long Island, where major outages can run two to three days, a generator can accumulate significant run hours in a single storm season. Annual professional maintenance before peak storm season is the baseline. Generators that see heavy use may warrant a mid-year inspection as well.

Can I just run the weekly exercise cycle and skip professional maintenance?

The exercise cycle keeps the engine lubricated and the battery charged. It does not replace professional service. Oil degrades on a calendar schedule regardless of run time. Spark plugs and air filters need physical inspection. The transfer switch and electrical connections need testing under actual switching conditions, not just idle operation. The exercise cycle is maintenance support, not a substitute for it.

How do I know if my generator needs maintenance or replacement?

Age, run hours, and repair history are the key factors. A generator past 20 years with a history of recurring issues is a different conversation than a 10-year-old unit that has been regularly serviced. Your technician evaluates the engine condition, electrical components, and overall system integrity during the maintenance visit and gives you an honest read on where the unit stands. Universe does not push replacement when maintenance is the right call.

Does my generator warranty require professional maintenance?

Most standby generator manufacturers require documented annual maintenance to keep the warranty in force. The specific terms vary by manufacturer and model. Your technician can review the requirements for your unit during the service visit and ensure the documentation is in order. Skipping professional service and losing warranty coverage on a major failure is an expensive outcome that a single annual visit prevents.

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