4.8
Based on 7335 reviews
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Generac generator outside home

Your Generator Has One Job. Universe Makes Sure It Can Do It.

A generator that has not been serviced is not a backup plan. It is a liability you have not discovered yet.

Generator maintenance on Long Island is licensed electrical work. Universe dispatches licensed electricians across Nassau and Suffolk County who know what standby generators require and what the island’s outage patterns actually demand from them. Contact us online to schedule your generator maintenance visit today.

(516) 473-0202


A Local Partner to Maintain Your Generator

Your time matters as much as your generator running right. Universe shows up when we say we will, works around your schedule, and treats your home with respect.

Universe has been Nassau and Suffolk County’s home services company for decades, and the homeowners who stay with us do so because the visits are easy. Appointments fit around your day, technicians arrive on time, and the work on your generator and around your home is done cleanly and carefully.

You get a generator that is ready for the next outage and a maintenance partner who makes the annual rhythm simple to keep.

Generac standby generator installed outdoors

(516) 473-0202


Skilled employees

Trucks on the Road

Years in Business

Emergency Service


What You Get From Annual Generator Maintenance

A generator that gets serviced every year is a different machine than one that does not.

Long Island’s outage season is not a surprise. It comes every year, and it runs from fall through spring. A generator that has been professionally serviced before that window has fresh oil, a tested battery, clean fuel, and confirmed electrical connections. You are not hoping it starts. You know it will.

A properly maintained standby generator can run reliably for 20 to 30 years. The components that fail early on neglected units: the battery, the starter, the transfer switch connections, are exactly what gets addressed during a maintenance visit. Consistent service keeps wear from compounding and extends the window before replacement becomes the conversation.

A generator running on degraded oil, a partially fouled fuel system, or a restricted air filter is working harder than it needs to and delivering less than it should. Maintenance keeps the engine operating at rated output, which means your home’s systems run correctly during an outage rather than struggling on reduced power.

A documented service history matters in more situations than most homeowners expect. Warranty claims, home sales, insurance questions, and repair decisions all benefit from knowing exactly what has been done to the unit and when. A generator with a clean maintenance record is a known quantity. One without it is not.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.8
Based on 7335 reviews
The technicians Nick and Brian came on time, were knowledgeable and professional.
Universe was at my home for my annual air conditioning service. Johnson Pyram was the technician. He was friendly and efficient and performed a very thorough examination of my system. I would highly recommend this company.
The technician was very good.
James was professional and knowledgeable answered all questions. They use best quality materials which is important to me
Ver professional and helpful
Anthony Krachenfels from Universe Home Service was very professional and knowledgeable. He was honest about the situation and mentioned that he could have charged for opening up the ceiling to find out the problem, but since it wasnโ€™t a plumbing issue and not his area of specialty, he chose not to charge for that work. I really appreciate and respect his honesty.

He cleaned up really nicely afterwards.

He also recommended a reliable company for the necessary repairs, and they did a great job. If anything else comes up in the future, I will definitely be calling Universe Home Service again.
Great service, great technicians
Excellent service from start to finish. James Davan was professional, knowledgeable, and took the time to explain everything clearly. arrived on time, worked efficiently, and made sure everything was running perfectly before leaving. Pricing was fair and there were no surprises. Itโ€™s hard to find honest and reliable HVAC companies these days, but James definitely delivered. Highly recommend for anyone needing HVAC repair or installation!
it was one of the best experiences we have had as homeowners and we have been for 33 years and have had a few not so good. We were recommended and were told Universe was the best and we have to agree. Explained everything from the start, getting fininacing easy; they showed up when they were suppose to; cleaned up after it was definetly a 5 star experience. One more thing the workers could not have been more pleasant.
Very nice and knowledgeable. Frank went above and beyond!
Will was awesome!
Thank you for helping us replace our old system. Great job!
On time, professional and thorough.
A job well done!
Carl is the best He is efficient and clean very personable and comes quick and gets the job done with my oil burner
Nick was great. Above and beyond.
Bob Grillo the serviceman from Universe was very professional and found our issues with our AC unit rather quickly. I would absolutely ask Universe to send Bob Grillo to do any future repairs if ever needed. Universe kept us informed from the minute we made our appointment through completion. It is very helpful to give notice of the technician being on his way so we did not have to sit around waiting for him to arrive in a time window. Great service!
The technician was professional, friendly, knowledgable and informative.
David and Ryan and Bryan did a fantastic job with the rewiring of my house. They cleaned up and made things very easy
Frank B was on time, professional, very knowledgable and friendly. He examined my furnace and gave recommendations and options for an oil to gas conversion. I was happy with the service he provided and would highly recommend
Bob Grillo was a fantastic technician . Bob shared information about my air conditioning and heating systems that I was not aware of.
In general, Universe has been great. Highly recommended!!
We have a service contract with Universe for our burner and ductless air conditioners both of which universe installed. The install staff and maintenance are always prompt, knowledgeable and nice.
Ryan was very thorough and performed the included maintenance on my HVAC
System. Price was included in my warranty on installation.
Came within 6 hours from my initial phone call. Very knowledgeable about the ac unit. Repair was done. Very polite and professional.
The technician was on time and very patient to answered all my questions, and gave me some professional opinion/experience about our central AC.
Anthony explained the problem and how to avoid it going forward. He was very knowledgeable and professional, pleasant and kind!


The Home Comfort Club Protects the Rest of Your Home

Homeowners who maintain their generator tend to maintain their other systems too. The Home Comfort Club is how Universe covers the rest of the house on the same schedule.

The Home Comfort Club is Universe’s whole-home maintenance membership covering your heating, cooling, plumbing, and electrical systems across Nassau and Suffolk County.

Members get two pre-scheduled maintenance visits per year, priority scheduling, reduced rates on service work, no dispatch fee when a technician performs work, and a credit toward a new system installation. Generator maintenance is scheduled separately and is not included in the membership, but the installation credit does apply toward a new generator. Contact us to learn what the membership covers.

Green Universe Van parked on the side of residential street


(516) 473-0202

Why Nassau and Suffolk County Homeowners Call Universe

Generator maintenance is licensed electrical work that requires a master electrician, not a general handyman or a tune-up service. Universe has been doing licensed electrical and generator work across Nassau and Suffolk County since 1954, and the technicians who handle generator service understand what Long Island’s outage patterns demand from the equipment.

Generator maintenance involves the transfer switch, the electrical connections between the generator and your home’s panel, and the control board. These are not mechanical tune-up items. Universe performs all generator work with licensed master electricians on staff, which is what the work legally requires and what protects your home and your warranty.

Nassau and Suffolk County homeowners deal with outages differently than most of the country. Nor’easters knock out power for days, not hours. Coastal areas around the South Shore and North Shore lose power more frequently than inland neighborhoods. Universe technicians know how Long Island generators get used and what that usage pattern does to the equipment between service visits.

Universe is a BBB Accredited Business that has been doing electrical and generator work across Long Island since 1954. Standby generators are newer equipment on many Long Island homes, but the technicians who service them bring decades of electrical experience with the homes and outage patterns they are installed to protect.

Your technician evaluates what the generator actually needs. If the battery is in good condition, you are not sold a new one. If the plugs have another season of life, they stay in. The goal is a generator that works when you need it, not a service ticket padded with unnecessary replacements.

Generator maintenance sometimes surfaces related issues: an electrical panel that needs attention, wiring to the transfer switch that has degraded, or a fuel supply concern. Universe handles electrical, HVAC, and plumbing in-house. When a maintenance visit turns up something outside the generator itself, one call is still all it takes.

Other Generator Services Universe Handles

Maintenance is the foundation. These are the other generator services Universe handles across Nassau and Suffolk County.

A standby generator is only as good as the installation behind it. Universe handles the full installation: sizing the unit for your home’s load, permits, transfer switch installation, electrical connections to your panel, and startup testing. Getting the installation right is what makes every maintenance visit after it straightforward.

When a generator fails or performs below spec, Universe diagnoses the problem and repairs it. Transfer switch failures, starter issues, fuel system problems, and control board faults are all within scope. Generator repair requires a licensed electrician, and Universe carries that on every job, including 24/7 emergency response when a generator goes down mid-storm.

When repair costs start approaching replacement value, or when a unit has reached the end of its service life, Universe handles the full replacement. Sizing, removal of the old unit, installation of the new one, and all associated electrical and permit work. The same licensed electricians who service your current generator are the ones who replace it.

A generator is one part of your home’s electrical system. Universe handles full residential electrical work across Nassau and Suffolk County, including panel upgrades, whole-home surge protection, EV chargers, and the wiring that ties your generator into the rest of the system. When a generator visit surfaces a panel concern or a wiring issue, the same company covers it.

A generator protects your home from losing power. Whole-home surge protection protects your electronics and appliances from the voltage spikes that often accompany storms and grid events on Long Island. Universe installs and services surge protection at the panel level as part of a complete storm-readiness setup.

Universe Home Services HVAC Technician near open van doors

(516) 473-0202



Get Your Generator Serviced Before the Next Outage

Annual maintenance is the only way to know your generator will perform. Contact Universe Home Services to schedule your generator maintenance visit across Nassau and Suffolk County.

Our licensed electricians inspect, service, and test your system so it is ready when Long Island’s next outage arrives. Contact us online or call to get on the schedule.

Universe Home Services Technician near open van doors


Questions About Generator Maintenance

How often does a standby generator need to be serviced?

Most manufacturers recommend annual service, with oil and filter changes every 100 to 200 hours of run time or once a year, whichever comes first. On Long Island, where major outages can run two to three days, a generator can accumulate significant run hours in a single storm season. Annual professional maintenance before peak storm season is the baseline. Generators that see heavy use may warrant a mid-year inspection as well.

Can I just run the weekly exercise cycle and skip professional maintenance?

The exercise cycle keeps the engine lubricated and the battery charged. It does not replace professional service. Oil degrades on a calendar schedule regardless of run time. Spark plugs and air filters need physical inspection. The transfer switch and electrical connections need testing under actual switching conditions, not just idle operation. The exercise cycle is maintenance support, not a substitute for it.

How do I know if my generator needs maintenance or replacement?

Age, run hours, and repair history are the key factors. A generator past 20 years with a history of recurring issues is a different conversation than a 10-year-old unit that has been regularly serviced. Your technician evaluates the engine condition, electrical components, and overall system integrity during the maintenance visit and gives you an honest read on where the unit stands. Universe does not push replacement when maintenance is the right call.

Does my generator warranty require professional maintenance?

Most standby generator manufacturers require documented annual maintenance to keep the warranty in force. The specific terms vary by manufacturer and model. Your technician can review the requirements for your unit during the service visit and ensure the documentation is in order. Skipping professional service and losing warranty coverage on a major failure is an expensive outcome that a single annual visit prevents.

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