4.8
Based on 7544 reviews
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Complete Geothermal Services from Universe

Geothermal systems circulate a water-based solution through a series of underground pipes, often called a loop field, to move heat between the earth and your home.

Universe Home Services has been serving Long Island for over 70 years and has stayed on the cutting edge of emerging comfort technologies as the industry has evolved. Geothermal is a specialized discipline within HVAC, and our team has the training and experience required to handle the design, installation, and long-term service these systems demand. Universe provides complete geothermal services across Long Island:

Interested in learning more about geothermal heat pump systems? Contact Universe Home Services today to schedule a consultation anywhere in Nassau and Suffolk County.

(516) 473-0202


What to Expect With Geothermal

Geothermal is a specialized discipline within HVAC, and the quality of the install determines the next 20 to 25 years of performance.

Every geothermal project starts with a loop field design that depends on the property, the soil conditions, and the home’s heating and cooling demands. That decision, whether to run a horizontal loop across the yard or drill a vertical loop below it, cascades into the excavation scope, the equipment sizing, the indoor heat pump selection, and the commissioning plan.

Universe has been installing and servicing HVAC systems across Long Island for seven decades, and we have stayed on the cutting edge of comfort technologies as they have emerged. Geothermal sits at the intersection of underground engineering and long-running indoor equipment, and we handle the full scope in-house: site evaluation, loop design, excavation or drilling, equipment selection, commissioning, and the annual service visits that keep the system running across its full service life.

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Why Work With Universe Home Services?

We have served Long Island homeowners for over 70 years. That history gives us working knowledge of the properties, soil conditions, and comfort needs specific to Nassau and Suffolk County.

Geothermal is a specialized discipline within HVAC. Our team receives ongoing training in advanced systems so your installation, repair, or replacement is handled by people who understand the equipment.

From HVAC to plumbing and electrical work, we handle it all. You do not need multiple contractors to complete a geothermal project that touches all three trades.

We believe in clear communication and straightforward advice. You always understand your options, the tradeoffs, and the investment before any work begins.

Geothermal installation requires precision from loop design through system commissioning. We take pride in delivering installations and repairs that perform for the long haul.

We stay current with evolving energy-efficient technologies. Our customers benefit from the latest advancements in system design, controls, and efficiency.

Universe is a BBB Accredited Business. Seven decades of service across Long Island stands behind every consultation, installation, and service visit.

Your comfort and satisfaction guide everything we do. We stand behind our work and remain available long after the installation is complete.


An Easy, Stress-Free Scheduling Process

Getting started with geothermal should never feel complicated.

Universe Home Services makes the process easy from consultation to final commissioning.

Call us or schedule your consultation online at a time that works for you. We will gather the details needed about your home, property, and current heating system.

Our technician evaluates your home’s heating and cooling demands, insulation, ductwork, and property to determine the right loop configuration and equipment sizing. You receive a clear recommendation before any work begins.

Once the system is installed, we test and calibrate it for your home. You get consistent, efficient year-round comfort from a system designed and commissioned to perform.

(516) 473-0202

What Our Customers Are Saying

100% Satisfaction Guarantee

4.8
Based on 7544 reviews
Jim Daniel
7 hours ago
Keith, as well as all the other technicians that showed up to work on the installation of our split units, were all courteous, professional, and friendly. once all the units were Installed and ready to go, Keith spent time with me and my wife explaining how everything worked until we understood how to operate the unit units. we have already recommended them to one of our neighbors
Chris Merlo
17 hours ago
They came to fix the issue first thing the next day! Nick S was great!
jenny dionisiou
17 hours ago
Electrical
Paul
18 hours ago
Professional job done, great service. Everything was explained by my installers Adrian and Daniel ( mini split air conditioning system put in). Would definitely recommend this company.
Isabella Carbone
19 hours ago
Dylan Allen was a knowledgeable, professional technician. He explained all he was going to do in a way I coukd understand it. He was very helpful if something was needed. He was very personable. He has been to my home on two different occasions and each time I was very satisfied.
Helen Moran
19 hours ago
Your technician was very helpful and very patient.
Melanie Chimirri
19 hours ago
From the get-go, Antonio was amazing! He explained everything he was going to do and went above and beyond. Now my son hired him also. We put in mini split units in our house and so is my son.
Sandra Wilson
19 hours ago
James was a terrific technician. He arrived promptly and evaluate the situation and quickly solve the problem.. our air conditioner was not working after the installation of a new thermostat. There was no charge for his services.
Housni Habibi
20 hours ago
Great job the best company that you could trust 100% very dependable. Great service thank you.
Max Russo
22 hours ago
Very attentive to my issues great job We sprung a leak on the hot water heater and he prevented a water nightmare
Joseph Farco
24 hours ago
Nick S. at Universal did a great job and was informative about maintenance and operation of our installed unit. Thanks!
David Royael
1 day ago
Amazing experience! Before i bought my house Universe had installed two mini splits.This is a large company that stands by its work. Joanne navigated me through the permit process. She answered all of my questions. Scheduled all of my appointments and even sent an electrician to make sure I was up to code and that it would pass. The electrician Jimmy that showed up was friendly, professional and on time. He worked with me when it came to scheduling. He corrected an issue so I would be able to pass inspection and helped label my circuit breaker correctly. When he was done I didn't even know he was there because he left his work area very clean. They even had someone come to my house when the town was doing its final inspection. This made everything go smoothly.I highly recommend this company. It was a pleasue working with every person that I had to deal with.
Very polite, courteous and professional. Dawid gets a two thumbs up.
Chester was amazing! He was patient and thoroughly investigated what the problem was and found the solution. We had the pleasure of working with Chester several years ago and was thrilled to see him again! I would recommend Universe and Chester to anyone in need of repairs.
Fran Boccio
2 days ago
I was very pleased with the work that John Mahnken and his team did on installing my new AC. The house was very hot.and they handled th ex rough conditions as professionals
Barbara Nelson
2 days ago
JP kept me informed while he serviced my heating system. He was professional and friendly. He was efficient and knowledgeable and let me k ow what was happening at each step of the repair.
Chris Natch
2 days ago
Danny was prompt and on time. He was very professional and explained in detail the options I had as far as ac v. Mini splits, placement of the units and he was able go answer all of the questions my wife and I had
Chandra Singh
2 days ago
Matt Cinquemani from Universe Home Service is the best. He replaced our AC unit and did any outstanding job. He went above and beyond. He is extremely pleasant and care about the customers. I highly recommend this company and their staff
Betty Amendola
2 days ago
Nick was very friendly and personal. He fixed our central air when two prior technicians couldnโ€™t
Johanna Suazo
2 days ago
Very professional and honest. Justin took tge time to explain the problem and provided several options that I can choose from. I felt really comfortable with my decision.
Marc came out to go over our options for adding central air or a hybrid ductless system. He took the time to walk through the entire house, inspect everything thoroughly, and explain all of our options in a way that was easy to understand. He was incredibly friendly, even taking the time to interact with our dog, which we appreciated. After the walkthrough, he sat down with us and carefully explained each system, even drawing a diagram to help us better understand how one of the options would work. We absolutely loved working with Marc and could immediately tell how knowledgeable and experienced he is. We never felt rushed and left the consultation feeling informed and confident about our next steps. Highly recommend!
Brett Topel
2 days ago
Jimmy was terrific. A true pro who explained everything very clearly.
When our AC compressor decided to quit, Universe Home swooped in to save the day! ๐Ÿฆธโ€โ™‚๏ธ Our service tech, Chris, was absolutely fantastic and handled everything with such professionalism. It's always a relief when you find a company you can trust for those unexpected home emergencies. Big thanks to Chris for his quick and efficient work! Definitely recommending them to everyone. Feeling cool and cozy again, thank goodness! ๐Ÿ˜Œ #HomeRepair #ACService #TrustedProfessionals #CoolComfort
Randy Levin
3 days ago
With a plumbing emergency on a Saturday, finding a good plumber is impossible…. except for Universal Home Services. From the time I called to Brian's arrival was less than 30 minutes. He immediately put me at ease and knew exactly what needed to be done. I had a washing machine delivered but during installation, a pipe snapped and they were not qualified to fix it. Brian fixed everything within 20 minutes, then installed the washing machine and stayed to run through a cycle to make sure everything worked perfectly. Some might say the price was high but for a Saturday emergency….. and so promptly and efficiently, I can't complain.
The technician was very knowledgeable and helpful

Universe Home Services truck stocked for HVAC, plumbing, and electrical repairs

(609) 799-3434

Geothermal Installation

Installing a geothermal system is an investment in long-term comfort and efficiency.

With the right design and professional installation, homeowners enjoy decades of dependable performance. Universe handles geothermal installations across Nassau and Suffolk County, from property evaluation through final commissioning.

Geothermal systems can significantly reduce heating and cooling costs compared to traditional systems. Because they transfer heat instead of generating it, they use a fraction of the energy, which matters on Long Island where summer cooling loads run from June through August and winter heating loads push from December into March.

Indoor geothermal heat pumps typically last 20 to 25 years, and underground loop fields often last 50 years or longer. The indoor equipment is protected from salt air, nor’easters, and summer storms that wear down conventional outdoor condensers across Nassau and Suffolk County, which is part of why geothermal installations tend to stay in service across multiple generations of conventional equipment.

Geothermal systems produce far fewer greenhouse gas emissions than oil-fired or gas-fired equipment, which remains common across Long Island’s older homes. For homeowners looking to move off fossil fuel heating, geothermal is one of the few technologies that can fully replace the oil burner or gas furnace in a single system.

Without an outdoor condenser, geothermal systems operate with minimal sound. In the close-set Nassau County neighborhoods where houses sit 20 feet apart and the condenser often ends up under a bedroom window, the absence of compressor noise is a meaningful quality-of-life upgrade.

Geothermal Replacement

If your existing geothermal heat pump is aging or no longer performing efficiently, it may be time to consider a replacement.

Universe handles geothermal replacement across Nassau and Suffolk County when the indoor unit has reached the end of its service life.

Most geothermal heat pumps reach the end of their service life between 20 and 25 years. If your system was installed in the early 2000s or before, the indoor unit is at or near that window, and a replacement keeps the existing loop field in service while restoring full efficiency. Many Nassau County geothermal installations from that era are reaching this point now.

A system that keeps needing service is usually telling you something bigger is coming. When repair costs on an aging heat pump start adding up past a few visits per year, replacement is often the more economical call, and the loop field your home has already invested in stays in service for decades more.

Older geothermal equipment does not match the efficiency of current models. If your energy bills are climbing despite regular maintenance, a modern replacement heat pump restores the efficiency the original system delivered new, which matters on Long Island where air-source systems struggle through peak summer humidity and the efficiency gap between old and new geothermal is large.

If a compressor or other critical component fails on an older unit, the parts cost plus labor often pushes past the value of the equipment. We walk through the repair-versus-replace math based on the system’s age, the failure mode, and the cost of the specific parts, so the decision is made on real numbers instead of an estimate.

Geothermal Repair

Even though geothermal systems are known for durability, occasional repairs may be necessary over time.

Addressing issues early helps protect efficiency and prevent more extensive damage. Universe diagnoses and repairs geothermal systems across Nassau and Suffolk County. We can help with:

If certain rooms feel warmer or cooler than others, the system likely has a circulation, airflow, or loop-side issue. On Long Island’s older homes with added rooms, additions, and retrofit ductwork, uneven comfort is often as much a distribution problem as an equipment problem, and the fix may live in the ductwork or the zoning rather than the heat pump itself.

Geothermal systems run quietly under normal conditions. Rattling, grinding, or persistent humming points to a mechanical issue inside the heat pump, most often at the compressor, blower, or circulator pump. Catching the noise early keeps a repair small instead of letting it progress to a component replacement.

A sudden jump in utility costs on a system that used to run efficiently usually indicates a specific failure: a failing circulator pump, a miscalibrated thermostat, a refrigerant charge issue, or a loop-side problem. We diagnose which, so the fix addresses the actual cause instead of a parts swap that does not solve the real issue.

A heat pump that starts and stops repeatedly is struggling to hold temperature, which stresses components and shortens the equipment’s life. Modern geothermal systems also display error codes that point to specific failure modes, and our technicians interpret those codes to resolve the problem directly instead of guessing at it.

Family dancing together in living room


Green Universe Van parked on the side of residential street

(516) 473-0202

Geothermal Maintenance

Routine maintenance keeps your geothermal system running efficiently and helps extend its lifespan.

A typical maintenance appointment covers the loop field, heat pump, controls, and electrical connections that keep the system performing at the level it was designed for.

The loop field is the foundation of the system. We check pressure, flow, and temperature differential on the loop to confirm the underground side is performing as designed, which is especially worth doing in Nassau County where hard water and mineral content can affect the solution chemistry over time.

The indoor heat pump drives system performance. We inspect the compressor, refrigerant charge, circulator pumps, and electrical connections to catch wear before it becomes a failure, because a geothermal heat pump that fails mid-January or mid-August is the kind of problem that becomes urgent fast.

Modern geothermal systems rely on advanced controls and smart thermostats to cycle the equipment efficiently. We verify calibration and setpoints so the system does not over-run or under-run during Long Island’s long shoulder seasons, where incorrect controls can waste meaningful energy without the homeowner noticing.

The blower and filter keep conditioned air circulating through the home. Replacement and airflow verification matter especially in Nassau County where pollen, coastal dust, and older duct systems load filters faster than the maintenance schedule on the filter box suggests.

Other Solutions for Your Home from Universe Home Services


Schedule Your Geothermal Consultation Today

Upgrading to geothermal is a significant decision, and having the right team makes all the difference.

Universe Home Services is ready to help you explore whether geothermal is the right fit for your Long Island home. Contact us online or call to get on the schedule.

Universe Home Services Technician near open van doors

Geothermal FAQs

How does geothermal heating differ from a traditional furnace?

A traditional furnace burns oil or gas, or uses electric resistance, to generate heat. A geothermal system transfers heat from the ground into your home instead, which uses a fraction of the energy. On Long Island, where oil heating is still common in older homes and fuel prices have been volatile for years, the efficiency and fuel-independence of geothermal makes it a meaningful alternative during a replacement cycle.

Is geothermal suitable for all Long Island properties?

Most properties can accommodate geothermal, but the loop design depends on available land, soil conditions, and how the property is laid out. Suffolk County homes with larger lots often have room for horizontal loops, while tighter Nassau County lots typically require vertical loops drilled deeper. We conduct a full site assessment before recommending a configuration, because the loop field is the most consequential decision in the install.

How long does geothermal installation take?

Most projects take several days to complete, depending on loop type and property size. Horizontal loops involve excavation across the yard, while vertical loops require drilling rigs to access the site. We provide scheduling expectations before work begins so you know what the property will look like at each stage and when full service resumes.

Can geothermal systems provide cooling as well as heating?

Yes. A geothermal heat pump reverses its operation in summer to pull heat from the home and transfer it into the ground, which means one system replaces both the furnace or boiler and the central AC. That matters on Long Island where summer humidity runs hard from June through August and a reliable cooling system is not optional.

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