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Complete Geothermal Services from Universe

Geothermal systems circulate a water-based solution through a series of underground pipes, often called a loop field, to move heat between the earth and your home.

Universe Home Services has been serving Long Island for over 70 years and has stayed on the cutting edge of emerging comfort technologies as the industry has evolved. Geothermal is a specialized discipline within HVAC, and our team has the training and experience required to handle the design, installation, and long-term service these systems demand. Universe provides complete geothermal services across Long Island:

Interested in learning more about geothermal heat pump systems? Contact Universe Home Services today to schedule a consultation anywhere in Nassau and Suffolk County.

(516) 473-0202


What to Expect With Geothermal

Geothermal is a specialized discipline within HVAC, and the quality of the install determines the next 20 to 25 years of performance.

Every geothermal project starts with a loop field design that depends on the property, the soil conditions, and the home’s heating and cooling demands. That decision, whether to run a horizontal loop across the yard or drill a vertical loop below it, cascades into the excavation scope, the equipment sizing, the indoor heat pump selection, and the commissioning plan.

Universe has been installing and servicing HVAC systems across Long Island for seven decades, and we have stayed on the cutting edge of comfort technologies as they have emerged. Geothermal sits at the intersection of underground engineering and long-running indoor equipment, and we handle the full scope in-house: site evaluation, loop design, excavation or drilling, equipment selection, commissioning, and the annual service visits that keep the system running across its full service life.

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Why Work With Universe Home Services?

We have served Long Island homeowners for over 70 years. That history gives us working knowledge of the properties, soil conditions, and comfort needs specific to Nassau and Suffolk County.

Geothermal is a specialized discipline within HVAC. Our team receives ongoing training in advanced systems so your installation, repair, or replacement is handled by people who understand the equipment.

From HVAC to plumbing and electrical work, we handle it all. You do not need multiple contractors to complete a geothermal project that touches all three trades.

We believe in clear communication and straightforward advice. You always understand your options, the tradeoffs, and the investment before any work begins.

Geothermal installation requires precision from loop design through system commissioning. We take pride in delivering installations and repairs that perform for the long haul.

We stay current with evolving energy-efficient technologies. Our customers benefit from the latest advancements in system design, controls, and efficiency.

Universe is a BBB Accredited Business. Seven decades of service across Long Island stands behind every consultation, installation, and service visit.

Your comfort and satisfaction guide everything we do. We stand behind our work and remain available long after the installation is complete.


An Easy, Stress-Free Scheduling Process

Getting started with geothermal should never feel complicated.

Universe Home Services makes the process easy from consultation to final commissioning.

Call us or schedule your consultation online at a time that works for you. We will gather the details needed about your home, property, and current heating system.

Our technician evaluates your home’s heating and cooling demands, insulation, ductwork, and property to determine the right loop configuration and equipment sizing. You receive a clear recommendation before any work begins.

Once the system is installed, we test and calibrate it for your home. You get consistent, efficient year-round comfort from a system designed and commissioned to perform.

(516) 473-0202

What Our Customers Are Saying

100% Satisfaction Guarantee

4.8
Based on 7206 reviews
Once again very happy with the responsiveness and respect for the home. Great job and a quick work! Mike was great!
Knowledgeable, patient, and explained ductless AC clearly.
My own experience is as follows: there is a genuine concern by the staff and the repair people for the consumer. The work force truly takes the time to explain what is happening and what needs to be done. This is a very important aspect of the process.
Very professional, knowledgeable and friendly.
Universe and their employes always give great service. Very informative and professional
The service was thoroughly completed. Bob was friendly and professional and discussed the condition of the unit in the attic.
Chris Martin the service tech was very polite and courteous. He serviced our central AC system and has previously serviced our heating system. Highly recommend Chris and Universe Home Services.
Rich was awesome. Got here right at the start of the time window and was super friendly and thorough. Definitely recommend.
Chris Martin gave us a thorough service and all applicables discounts. He was very professional and knowledgeable.
Universe Home Services cleared out my homeโ€™s main line house trap, installed a new house trap, and fixed some bathroom toilet issues.
I recently had new patio pavers installed in my backyard and Universe did an absolutely amazing job only removing the essential pavers – which I truly appreciated the painstaking care and expertise it took to access the area needed for the repair and installation process.
I want to thank all those involved in the project (Melanie, Nick, Janell, Rob, Christopher, Hayden – please forgive me if I neglected to mention anyone else involved.)
And a special thank you to Melanie who kept me informed In great detail of the entire project and what to expect. She went above and beyond and addressed all of my concerns and questions.
I will be using Universe Home Services for my homeโ€™s future needs and I highly recommend them to others that may need their services.
Christopher is a phenomenal guy,Who knows his stuff.. Took his time to explain exactly what needed to be done and got it done! Pure Professionalism…
We are so pleased with Jeffโ€™s repairs and bought a contract with your company for our cooling and heating. Thank you.
They were very informative and professional and got the job done and more meticulous. Highly recommend. My heat is working awesome!! Ty so much!!!
I requested Peter again, he is a great asset to Universe. But, I will say everyone I speak to is very helpful, patient and kind.
Jason was very professional and was excellent Would highly recommend this company for any type of service.
Professional and easy to speak with
Always excellent service from Universe
We just moved into our new home. There were issues that were not seen with the house inspection.

Universe is a truly amazing company. They do it all! We have contracts with them for A/C, Plumbing and Heating, They corrected each issue for us properly and professionaly.

Universe is a highly recommended, you can count on them to always be there for you. Your home will have the ultimate protection. We feel totally at ease knowing they are with us.
Did a very thorough job tuning up outback system .
Tim W. was knowledgeable and extremely helpful during my maintenance with Universe this year. Highly recommend!
Awesome experience
They were very professional from start to finish.
Dean was excellent. Explained everything and went above and beyond to help:)
Nick Serafino from Universe was awesome. Quick response, knew how to fix the problem and provided great customer service!!!

Universe Home Services truck stocked for HVAC, plumbing, and electrical repairs

(609) 799-3434

Geothermal Installation

Installing a geothermal system is an investment in long-term comfort and efficiency.

With the right design and professional installation, homeowners enjoy decades of dependable performance. Universe handles geothermal installations across Nassau and Suffolk County, from property evaluation through final commissioning.

Geothermal systems can significantly reduce heating and cooling costs compared to traditional systems. Because they transfer heat instead of generating it, they use a fraction of the energy, which matters on Long Island where summer cooling loads run from June through August and winter heating loads push from December into March.

Indoor geothermal heat pumps typically last 20 to 25 years, and underground loop fields often last 50 years or longer. The indoor equipment is protected from salt air, nor’easters, and summer storms that wear down conventional outdoor condensers across Nassau and Suffolk County, which is part of why geothermal installations tend to stay in service across multiple generations of conventional equipment.

Geothermal systems produce far fewer greenhouse gas emissions than oil-fired or gas-fired equipment, which remains common across Long Island’s older homes. For homeowners looking to move off fossil fuel heating, geothermal is one of the few technologies that can fully replace the oil burner or gas furnace in a single system.

Without an outdoor condenser, geothermal systems operate with minimal sound. In the close-set Nassau County neighborhoods where houses sit 20 feet apart and the condenser often ends up under a bedroom window, the absence of compressor noise is a meaningful quality-of-life upgrade.

Geothermal Replacement

If your existing geothermal heat pump is aging or no longer performing efficiently, it may be time to consider a replacement.

Universe handles geothermal replacement across Nassau and Suffolk County when the indoor unit has reached the end of its service life.

Most geothermal heat pumps reach the end of their service life between 20 and 25 years. If your system was installed in the early 2000s or before, the indoor unit is at or near that window, and a replacement keeps the existing loop field in service while restoring full efficiency. Many Nassau County geothermal installations from that era are reaching this point now.

A system that keeps needing service is usually telling you something bigger is coming. When repair costs on an aging heat pump start adding up past a few visits per year, replacement is often the more economical call, and the loop field your home has already invested in stays in service for decades more.

Older geothermal equipment does not match the efficiency of current models. If your energy bills are climbing despite regular maintenance, a modern replacement heat pump restores the efficiency the original system delivered new, which matters on Long Island where air-source systems struggle through peak summer humidity and the efficiency gap between old and new geothermal is large.

If a compressor or other critical component fails on an older unit, the parts cost plus labor often pushes past the value of the equipment. We walk through the repair-versus-replace math based on the system’s age, the failure mode, and the cost of the specific parts, so the decision is made on real numbers instead of an estimate.

Geothermal Repair

Even though geothermal systems are known for durability, occasional repairs may be necessary over time.

Addressing issues early helps protect efficiency and prevent more extensive damage. Universe diagnoses and repairs geothermal systems across Nassau and Suffolk County. We can help with:

If certain rooms feel warmer or cooler than others, the system likely has a circulation, airflow, or loop-side issue. On Long Island’s older homes with added rooms, additions, and retrofit ductwork, uneven comfort is often as much a distribution problem as an equipment problem, and the fix may live in the ductwork or the zoning rather than the heat pump itself.

Geothermal systems run quietly under normal conditions. Rattling, grinding, or persistent humming points to a mechanical issue inside the heat pump, most often at the compressor, blower, or circulator pump. Catching the noise early keeps a repair small instead of letting it progress to a component replacement.

A sudden jump in utility costs on a system that used to run efficiently usually indicates a specific failure: a failing circulator pump, a miscalibrated thermostat, a refrigerant charge issue, or a loop-side problem. We diagnose which, so the fix addresses the actual cause instead of a parts swap that does not solve the real issue.

A heat pump that starts and stops repeatedly is struggling to hold temperature, which stresses components and shortens the equipment’s life. Modern geothermal systems also display error codes that point to specific failure modes, and our technicians interpret those codes to resolve the problem directly instead of guessing at it.

Family dancing together in living room


Green Universe Van parked on the side of residential street

(516) 473-0202

Geothermal Maintenance

Routine maintenance keeps your geothermal system running efficiently and helps extend its lifespan.

A typical maintenance appointment covers the loop field, heat pump, controls, and electrical connections that keep the system performing at the level it was designed for.

The loop field is the foundation of the system. We check pressure, flow, and temperature differential on the loop to confirm the underground side is performing as designed, which is especially worth doing in Nassau County where hard water and mineral content can affect the solution chemistry over time.

The indoor heat pump drives system performance. We inspect the compressor, refrigerant charge, circulator pumps, and electrical connections to catch wear before it becomes a failure, because a geothermal heat pump that fails mid-January or mid-August is the kind of problem that becomes urgent fast.

Modern geothermal systems rely on advanced controls and smart thermostats to cycle the equipment efficiently. We verify calibration and setpoints so the system does not over-run or under-run during Long Island’s long shoulder seasons, where incorrect controls can waste meaningful energy without the homeowner noticing.

The blower and filter keep conditioned air circulating through the home. Replacement and airflow verification matter especially in Nassau County where pollen, coastal dust, and older duct systems load filters faster than the maintenance schedule on the filter box suggests.

Other Solutions for Your Home from Universe Home Services


Schedule Your Geothermal Consultation Today

Upgrading to geothermal is a significant decision, and having the right team makes all the difference.

Universe Home Services is ready to help you explore whether geothermal is the right fit for your Long Island home. Contact us online or call to get on the schedule.

Universe Home Services Technician near open van doors

Geothermal FAQs

How does geothermal heating differ from a traditional furnace?

A traditional furnace burns oil or gas, or uses electric resistance, to generate heat. A geothermal system transfers heat from the ground into your home instead, which uses a fraction of the energy. On Long Island, where oil heating is still common in older homes and fuel prices have been volatile for years, the efficiency and fuel-independence of geothermal makes it a meaningful alternative during a replacement cycle.

Is geothermal suitable for all Long Island properties?

Most properties can accommodate geothermal, but the loop design depends on available land, soil conditions, and how the property is laid out. Suffolk County homes with larger lots often have room for horizontal loops, while tighter Nassau County lots typically require vertical loops drilled deeper. We conduct a full site assessment before recommending a configuration, because the loop field is the most consequential decision in the install.

How long does geothermal installation take?

Most projects take several days to complete, depending on loop type and property size. Horizontal loops involve excavation across the yard, while vertical loops require drilling rigs to access the site. We provide scheduling expectations before work begins so you know what the property will look like at each stage and when full service resumes.

Can geothermal systems provide cooling as well as heating?

Yes. A geothermal heat pump reverses its operation in summer to pull heat from the home and transfer it into the ground, which means one system replaces both the furnace or boiler and the central AC. That matters on Long Island where summer humidity runs hard from June through August and a reliable cooling system is not optional.

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