4.8
Based on 7333 reviews
powered by Google

National Grid Value Plus Installer
Energy Star
BBB Accredited Logo
PHCC Logo

Complete Geothermal Services from Universe

Geothermal systems circulate a water-based solution through a series of underground pipes, often called a loop field, to move heat between the earth and your home.

Universe Home Services has been serving Long Island for over 70 years and has stayed on the cutting edge of emerging comfort technologies as the industry has evolved. Geothermal is a specialized discipline within HVAC, and our team has the training and experience required to handle the design, installation, and long-term service these systems demand. Universe provides complete geothermal services across Long Island:

Interested in learning more about geothermal heat pump systems? Contact Universe Home Services today to schedule a consultation anywhere in Nassau and Suffolk County.

(516) 473-0202


What to Expect With Geothermal

Geothermal is a specialized discipline within HVAC, and the quality of the install determines the next 20 to 25 years of performance.

Every geothermal project starts with a loop field design that depends on the property, the soil conditions, and the home’s heating and cooling demands. That decision, whether to run a horizontal loop across the yard or drill a vertical loop below it, cascades into the excavation scope, the equipment sizing, the indoor heat pump selection, and the commissioning plan.

Universe has been installing and servicing HVAC systems across Long Island for seven decades, and we have stayed on the cutting edge of comfort technologies as they have emerged. Geothermal sits at the intersection of underground engineering and long-running indoor equipment, and we handle the full scope in-house: site evaluation, loop design, excavation or drilling, equipment selection, commissioning, and the annual service visits that keep the system running across its full service life.

Years in Business

Satisfaction Guaranteed

Emergency Service

Homes Serviced Annually

Why Work With Universe Home Services?

We have served Long Island homeowners for over 70 years. That history gives us working knowledge of the properties, soil conditions, and comfort needs specific to Nassau and Suffolk County.

Geothermal is a specialized discipline within HVAC. Our team receives ongoing training in advanced systems so your installation, repair, or replacement is handled by people who understand the equipment.

From HVAC to plumbing and electrical work, we handle it all. You do not need multiple contractors to complete a geothermal project that touches all three trades.

We believe in clear communication and straightforward advice. You always understand your options, the tradeoffs, and the investment before any work begins.

Geothermal installation requires precision from loop design through system commissioning. We take pride in delivering installations and repairs that perform for the long haul.

We stay current with evolving energy-efficient technologies. Our customers benefit from the latest advancements in system design, controls, and efficiency.

Universe is a BBB Accredited Business. Seven decades of service across Long Island stands behind every consultation, installation, and service visit.

Your comfort and satisfaction guide everything we do. We stand behind our work and remain available long after the installation is complete.


An Easy, Stress-Free Scheduling Process

Getting started with geothermal should never feel complicated.

Universe Home Services makes the process easy from consultation to final commissioning.

Call us or schedule your consultation online at a time that works for you. We will gather the details needed about your home, property, and current heating system.

Our technician evaluates your home’s heating and cooling demands, insulation, ductwork, and property to determine the right loop configuration and equipment sizing. You receive a clear recommendation before any work begins.

Once the system is installed, we test and calibrate it for your home. You get consistent, efficient year-round comfort from a system designed and commissioned to perform.

(516) 473-0202

What Our Customers Are Saying

100% Satisfaction Guarantee

4.8
Based on 7333 reviews
The technician was very good.
James was professional and knowledgeable answered all questions. They use best quality materials which is important to me
Ver professional and helpful
Anthony Krachenfels from Universe Home Service was very professional and knowledgeable. He was honest about the situation and mentioned that he could have charged for opening up the ceiling to find out the problem, but since it wasnโ€™t a plumbing issue and not his area of specialty, he chose not to charge for that work. I really appreciate and respect his honesty.

He cleaned up really nicely afterwards.

He also recommended a reliable company for the necessary repairs, and they did a great job. If anything else comes up in the future, I will definitely be calling Universe Home Service again.
Great service, great technicians
Excellent service from start to finish. James Davan was professional, knowledgeable, and took the time to explain everything clearly. arrived on time, worked efficiently, and made sure everything was running perfectly before leaving. Pricing was fair and there were no surprises. Itโ€™s hard to find honest and reliable HVAC companies these days, but James definitely delivered. Highly recommend for anyone needing HVAC repair or installation!
it was one of the best experiences we have had as homeowners and we have been for 33 years and have had a few not so good. We were recommended and were told Universe was the best and we have to agree. Explained everything from the start, getting fininacing easy; they showed up when they were suppose to; cleaned up after it was definetly a 5 star experience. One more thing the workers could not have been more pleasant.
Very nice and knowledgeable. Frank went above and beyond!
Will was awesome!
Thank you for helping us replace our old system. Great job!
On time, professional and thorough.
A job well done!
Carl is the best He is efficient and clean very personable and comes quick and gets the job done with my oil burner
Nick was great. Above and beyond.
Bob Grillo the serviceman from Universe was very professional and found our issues with our AC unit rather quickly. I would absolutely ask Universe to send Bob Grillo to do any future repairs if ever needed. Universe kept us informed from the minute we made our appointment through completion. It is very helpful to give notice of the technician being on his way so we did not have to sit around waiting for him to arrive in a time window. Great service!
The technician was professional, friendly, knowledgable and informative.
David and Ryan and Bryan did a fantastic job with the rewiring of my house. They cleaned up and made things very easy
Frank B was on time, professional, very knowledgable and friendly. He examined my furnace and gave recommendations and options for an oil to gas conversion. I was happy with the service he provided and would highly recommend
Bob Grillo was a fantastic technician . Bob shared information about my air conditioning and heating systems that I was not aware of.
In general, Universe has been great. Highly recommended!!
We have a service contract with Universe for our burner and ductless air conditioners both of which universe installed. The install staff and maintenance are always prompt, knowledgeable and nice.
Ryan was very thorough and performed the included maintenance on my HVAC
System. Price was included in my warranty on installation.
Came within 6 hours from my initial phone call. Very knowledgeable about the ac unit. Repair was done. Very polite and professional.
The technician was on time and very patient to answered all my questions, and gave me some professional opinion/experience about our central AC.
Anthony explained the problem and how to avoid it going forward. He was very knowledgeable and professional, pleasant and kind!
Nick was A very pleasant man he fixed the pipe very quickly and he did a very good job.
We had a wiring problem with new thermostats. The team that was sent was very thorough and was able to trace out the wiring and resolve the problem. The technicians arrive exactly when I was told they were be here and I was impressed with the professionalism. I have a service contract with Universal which I will happily renew.

Universe Home Services truck stocked for HVAC, plumbing, and electrical repairs

(609) 799-3434

Geothermal Installation

Installing a geothermal system is an investment in long-term comfort and efficiency.

With the right design and professional installation, homeowners enjoy decades of dependable performance. Universe handles geothermal installations across Nassau and Suffolk County, from property evaluation through final commissioning.

Geothermal systems can significantly reduce heating and cooling costs compared to traditional systems. Because they transfer heat instead of generating it, they use a fraction of the energy, which matters on Long Island where summer cooling loads run from June through August and winter heating loads push from December into March.

Indoor geothermal heat pumps typically last 20 to 25 years, and underground loop fields often last 50 years or longer. The indoor equipment is protected from salt air, nor’easters, and summer storms that wear down conventional outdoor condensers across Nassau and Suffolk County, which is part of why geothermal installations tend to stay in service across multiple generations of conventional equipment.

Geothermal systems produce far fewer greenhouse gas emissions than oil-fired or gas-fired equipment, which remains common across Long Island’s older homes. For homeowners looking to move off fossil fuel heating, geothermal is one of the few technologies that can fully replace the oil burner or gas furnace in a single system.

Without an outdoor condenser, geothermal systems operate with minimal sound. In the close-set Nassau County neighborhoods where houses sit 20 feet apart and the condenser often ends up under a bedroom window, the absence of compressor noise is a meaningful quality-of-life upgrade.

Geothermal Replacement

If your existing geothermal heat pump is aging or no longer performing efficiently, it may be time to consider a replacement.

Universe handles geothermal replacement across Nassau and Suffolk County when the indoor unit has reached the end of its service life.

Most geothermal heat pumps reach the end of their service life between 20 and 25 years. If your system was installed in the early 2000s or before, the indoor unit is at or near that window, and a replacement keeps the existing loop field in service while restoring full efficiency. Many Nassau County geothermal installations from that era are reaching this point now.

A system that keeps needing service is usually telling you something bigger is coming. When repair costs on an aging heat pump start adding up past a few visits per year, replacement is often the more economical call, and the loop field your home has already invested in stays in service for decades more.

Older geothermal equipment does not match the efficiency of current models. If your energy bills are climbing despite regular maintenance, a modern replacement heat pump restores the efficiency the original system delivered new, which matters on Long Island where air-source systems struggle through peak summer humidity and the efficiency gap between old and new geothermal is large.

If a compressor or other critical component fails on an older unit, the parts cost plus labor often pushes past the value of the equipment. We walk through the repair-versus-replace math based on the system’s age, the failure mode, and the cost of the specific parts, so the decision is made on real numbers instead of an estimate.

Geothermal Repair

Even though geothermal systems are known for durability, occasional repairs may be necessary over time.

Addressing issues early helps protect efficiency and prevent more extensive damage. Universe diagnoses and repairs geothermal systems across Nassau and Suffolk County. We can help with:

If certain rooms feel warmer or cooler than others, the system likely has a circulation, airflow, or loop-side issue. On Long Island’s older homes with added rooms, additions, and retrofit ductwork, uneven comfort is often as much a distribution problem as an equipment problem, and the fix may live in the ductwork or the zoning rather than the heat pump itself.

Geothermal systems run quietly under normal conditions. Rattling, grinding, or persistent humming points to a mechanical issue inside the heat pump, most often at the compressor, blower, or circulator pump. Catching the noise early keeps a repair small instead of letting it progress to a component replacement.

A sudden jump in utility costs on a system that used to run efficiently usually indicates a specific failure: a failing circulator pump, a miscalibrated thermostat, a refrigerant charge issue, or a loop-side problem. We diagnose which, so the fix addresses the actual cause instead of a parts swap that does not solve the real issue.

A heat pump that starts and stops repeatedly is struggling to hold temperature, which stresses components and shortens the equipment’s life. Modern geothermal systems also display error codes that point to specific failure modes, and our technicians interpret those codes to resolve the problem directly instead of guessing at it.

Family dancing together in living room


Green Universe Van parked on the side of residential street

(516) 473-0202

Geothermal Maintenance

Routine maintenance keeps your geothermal system running efficiently and helps extend its lifespan.

A typical maintenance appointment covers the loop field, heat pump, controls, and electrical connections that keep the system performing at the level it was designed for.

The loop field is the foundation of the system. We check pressure, flow, and temperature differential on the loop to confirm the underground side is performing as designed, which is especially worth doing in Nassau County where hard water and mineral content can affect the solution chemistry over time.

The indoor heat pump drives system performance. We inspect the compressor, refrigerant charge, circulator pumps, and electrical connections to catch wear before it becomes a failure, because a geothermal heat pump that fails mid-January or mid-August is the kind of problem that becomes urgent fast.

Modern geothermal systems rely on advanced controls and smart thermostats to cycle the equipment efficiently. We verify calibration and setpoints so the system does not over-run or under-run during Long Island’s long shoulder seasons, where incorrect controls can waste meaningful energy without the homeowner noticing.

The blower and filter keep conditioned air circulating through the home. Replacement and airflow verification matter especially in Nassau County where pollen, coastal dust, and older duct systems load filters faster than the maintenance schedule on the filter box suggests.

Other Solutions for Your Home from Universe Home Services


Schedule Your Geothermal Consultation Today

Upgrading to geothermal is a significant decision, and having the right team makes all the difference.

Universe Home Services is ready to help you explore whether geothermal is the right fit for your Long Island home. Contact us online or call to get on the schedule.

Universe Home Services Technician near open van doors

Geothermal FAQs

How does geothermal heating differ from a traditional furnace?

A traditional furnace burns oil or gas, or uses electric resistance, to generate heat. A geothermal system transfers heat from the ground into your home instead, which uses a fraction of the energy. On Long Island, where oil heating is still common in older homes and fuel prices have been volatile for years, the efficiency and fuel-independence of geothermal makes it a meaningful alternative during a replacement cycle.

Is geothermal suitable for all Long Island properties?

Most properties can accommodate geothermal, but the loop design depends on available land, soil conditions, and how the property is laid out. Suffolk County homes with larger lots often have room for horizontal loops, while tighter Nassau County lots typically require vertical loops drilled deeper. We conduct a full site assessment before recommending a configuration, because the loop field is the most consequential decision in the install.

How long does geothermal installation take?

Most projects take several days to complete, depending on loop type and property size. Horizontal loops involve excavation across the yard, while vertical loops require drilling rigs to access the site. We provide scheduling expectations before work begins so you know what the property will look like at each stage and when full service resumes.

Can geothermal systems provide cooling as well as heating?

Yes. A geothermal heat pump reverses its operation in summer to pull heat from the home and transfer it into the ground, which means one system replaces both the furnace or boiler and the central AC. That matters on Long Island where summer humidity runs hard from June through August and a reliable cooling system is not optional.

Redeem Offer

Your Promotional Selection Has Been Applied!