4.8
Based on 7689 reviews
powered by Google

National Grid Value Plus Installer
Energy Star
BBB Accredited Logo
PHCC Logo
Universe Van

When Your Heat Goes Out, You Need It Fixed Today

You should not have to spend a night without heat on Long Island, Rockland County & Bergen County in January waiting for a technician to become available.

Universe Home Services provides same-day heating repair across Long Island, covering furnaces, boilers, heat pumps, ductless systems, and oil heating equipment.

Licensed technicians, same-day availability, and 24/7 emergency response mean you are not stuck in a cold house waiting for help. Contact us online to get scheduled today.

(516) 473-0202


One Call for Every Heating System Under Your Roof

Long Island homes run the full range of heating equipment, and most service companies specialize in one fuel type or one system family.

Universe works on all of it under one roof, and that matters because a same-day call often turns up a related issue somewhere else in the home. A boiler sharing the same flue as a water heater, a heat pump tied into electrical you did not know was undersized, a ductless system feeding rooms the central system was never sized to handle.

Our technicians handle HVAC, plumbing, and electrical from a single call, so the right fix lands the first time without chasing down a second contractor.

(516) 473-0202


Your Long Island, Rockland County & Bergen County Heating Team

Long Island homes run a wide range of heating systems: oil furnaces across Long Island neighborhoods built before gas was available, boilers with baseboard or cast iron radiators in homes built mid-century, and a growing number of heat pump conversions.

Universe has been handling heating repair across Long Island, Rockland County & Bergen County since 1954, and our technicians have worked on every equipment type in homes across Levittown, Rockville Centre, Huntington, and Babylon long enough to know which failure patterns are specific to local conditions versus what the manual says.

Years in Business

Satisfaction Guaranteed

Emergency Service

Homes Serviced Annually

(516) 473-0202

Your Heating Repair, Step by Step

From your first call to a warm home, the path forward is straightforward.

Call or reach out online. We ask the right questions about your heating system and what it is doing, and most calls across Long Island get same-day service with immediate dispatch for no-heat emergencies.

Your technician arrives on time and starts by hearing what you have noticed: when it stopped, any sounds or behaviors that preceded the failure, anything that changed recently. From there, the full system gets inspected across whatever equipment is in your home: furnace, boiler, heat pump, or ductless system, along with the controls, fuel supply, and safety components. The goal is the root cause, not just the visible symptom.

Once the diagnosis is complete, you hear what was found in plain language and receive the cost before any work begins. Once you approve, the repair is completed using quality parts, and the system is run through a full heating cycle to confirm it is operating correctly and safely before your technician leaves.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.8
Based on 7689 reviews
Angela Coloprisco
21 hours ago
Christopher was very professional and very thorough I just became a customer of this company and I was extremely pleased with the boiler maintenance performed.
Steve P
2 days ago
The company Universe were professional, knowledgeable and accommodating from estimate to install of my new AC system. The comfort consultant was patient with explaining what we needed and competitive and fair with pricing. The install team arrived exactly on time and got right to work. They were curtious and clean throughout the day, answered every question we had and explained the new system in detail before leaving. They also didn't leave a spec of debris behind from the house to the yard to the driveway. I would definitely recommend and use them again for any issue from HVAC to plumbing. It seems like they can do it all.
Phillip Matassa
3 days ago
Rich was knowledgeable about our AC system and he explained clearly what he was doing and gave tips on ways to keep it running soundly. I would definitely want Rich to come back for future maintenance to our AC & heating systems.
Lynn Katz
3 days ago
Chester the technician was extremely professional. Clean and knowledgeable.
Carlos reviewed the existing conditions and discussed the pros and cons of the possible design options, from an installers perspective who services and maintains the equipment. Very helpful!
Professional, funny and politeness
Adam
4 days ago
Had water heater and furnace serviced, Nick Sperlazza and Nick Samson are great techs, very friendly and knowledgeable and helpful. Thanks Nicks!
Grace Noll
4 days ago
Yes, the Service person, Nick S. Lwas efficient, knowledgeable, professional and courteous
Fred Goldberger
4 days ago
Universe Home Services was great when our AC unit went out. Will, the technician, was also very efficient, helpful, and friendly. I would highly recommend them!
Neal C
5 days ago
Came and gave estimate right away. Very knowledgeable.
Mona Ismail
5 days ago
I had a great experience with Johnathon from Universe Home Service for my AC repair. He was professional, friendly, and knowledgeable, and he took the time to explain the issue and make sure everything was working properly. The service was prompt and efficient, and I really appreciated his honesty and attention to detail. I would definitely recommend Johnathon and Universe Home Service to anyone looking for reliable AC repair service!
Carolyn Hecht
5 days ago
Best, most knowledgeable and courteous technicians for installations and repairs. Totally trustworthy.
Honestly, I was skeptical due to the price and upon reading negative reviews from other customers. But, Tony, the comfort advisor, definitely put me at ease by ensuring the jobโ€™s needs were met. The job was started and completed today, 9/17/26, by Mr. Espinal and Mr. Kelly. There was a third person whose name unfortunately I didnโ€™t catch. I can surely say that the 3 gentlemen that performed the job were not only polite, but knowledgeable, neat, careful and considerate when performing and moving materials throughout my home. I hope that my review speaks for years to come as I make use of the waterless water heater. I hope to be able to use them for other future needs. Thank you Universe Home Services.
Hector Raimundi
5 days ago
Will came for my yearly maintenance performed a checkup and took his time. He was knowledgeable in my furnace and checked all around. I was happy to hear that my furnace did not need any parts or additional service. Happy customer
Rochelle Slatz
5 days ago
Excellent service! Very knowledgeable and efficient service.
David and Ryan and Bryan did a fantastic job with the rewiring of my house. They cleaned up and made things very easy
Susan Frank
5 days ago
Chester was a very personable and helpful tech. The work was all completed with great care and expertise
TheCrojj
5 days ago
When my 42-year-old central a/c system started giving me problems at the height of early August heat, Universal sent someone out expeditiously. The service tech was pleasant and professional and recommended replacement of the system. He didn't deny that components could be repaired or replaced, but he explained why full replacement would be the best option. We scheduled the system overhaul two days later. In that interval, i started having doubts, so I called Universal and spoke to the service rep, who was really patient with me and addressed all my questions. I decided to proceed with the replacement. On the actual day of replacement, several techs were at the house to remove the old handler and install the new system. Everyone was so professional and kind and went out of their way to make sure they kept my home clean. They checked in with me throughout the day to provide updates and get my input. It was truly a wonderful experience. The other great thing are the text updates – I got updates whenever any service tech was arriving to my home, including their name. Special thanks to Mike Fitzpatrick, Frank Cannata, Erik Trippett, Johnnatan Marquez, Matt Restituyo, and Jose Velasquez. They're a little pricier than other companies, but I have no regrets. The service and professionalism was top notch and absolutely worth it. I would not hesitate to utilize their services again.
Lawrence was an excellent technician. He explained everything thoroughly and did a great job!!
Merly Barrios
6 days ago
Melanie F was very professional, kind, and helpful. She took the time to explain everything clearly and made the whole experience easy and pleasant. Great service!
Emia Hallie
6 days ago
Will was beyond amazing. I truly enjoyed this authentic and genuine interaction. Please keep on being an awesome human being. Wifey youโ€™re a lucky one! Heโ€™s great. Thank you, Will.
Visit from Universe was very nice! He came on time and was reassuring. I was a little nervous and he went right to work and explained all he had to do for my air conditioner! Very satisfying explanation!!! So I am going to have universe , do their job!!! Grateful !!! Today they finished and the crew that came were efficient as could be , Universe !!! Gets a Five star twice from me !!!
Laura Formes
7 days ago
Highly recommend. Brian was friendly and professional
John Foley
7 days ago
Prompt, friendly, professional, and a perfect HVAC replacement. Highly recommend this team.
Ethel Heftler
7 days ago
Great work from a gentleman who knew what he was doing !

Universe Home Services service vehicle for local home repairs

(516) 473-0202

Signs Your Heating System Needs Same-Day Repair

When your heat goes out, the specific symptom tells the technician where to start looking.

Our technicians handle the full range of same-day heating failures across Long Island homes.

A furnace, boiler, or heat pump that runs without producing heat, or will not start at all, is one of the most urgent calls we handle across Hicksville, Bethpage, and Plainview. The cause could be an ignition failure, a blocked flue, a tripped safety limit, a fuel supply issue, or a thermostat problem, and pinpointing which one restores warmth quickly.

A heating system that turns on and off repeatedly without completing a full cycle is stressing components and failing to keep your home warm. Homeowners in Massapequa, Merrick, and East Meadow call us for this on furnaces and boilers alike, and identifying whether the cause is a safety control, a pressure issue, or an airflow problem protects the system from progressing to a full failure.

Cold spots in certain rooms while others stay warm often points to a failed zone valve on a boiler system, airflow restrictions on a forced-air furnace, or a ductless head that has lost communication with the outdoor unit. We see this regularly in Wantagh, Seaford, and Bellmore, and evaluating the full system is what brings consistent warmth back to every room.

Banging, rattling, kettling, or grinding sounds from heating equipment are never normal, and each points to a different underlying failure. We handle these calls often in Amityville, Lindenhurst, and Babylon across furnaces, boilers, and heat pumps, and catching the sound early is the difference between a quick fix and a major component replacement.

A system displaying a lockout code or error message on the control board is telling your technician exactly what triggered the shutdown. Reading that code correctly matters, which is why we see these calls regularly in Farmingdale, Syosset, and Huntington where newer systems with diagnostic displays need someone who knows how to interpret what the board is reporting.

Oil heating systems fail differently than gas, and a no-heat call on an oil furnace or boiler often traces to a clogged nozzle, a fouled electrode, an oil pump issue, or a safety control that has locked out the burner. We handle these calls regularly across Garden City, Mineola, and Westbury where oil heating remains common, and working on oil equipment every week is what keeps the diagnosis accurate rather than applying gas-furnace logic to a different fuel type.

Why Long Island, Rockland County & Bergen County Homeowners Trust Universe for Same-Day Heating Repair

Choosing who handles your heating repair in Hicksville, Dix Hills, Lindenhurst, or anywhere across Long Island matters when your heat is out.

Someone who responds fast, knows these systems, and fixes it right is what separates a real fix from a callback.

Most heating repair calls are handled the same day across Long Island, Rockland County & Bergen County, and for no-heat emergencies in Farmingdale, West Babylon, Syosset, or Amityville, 24/7 service means you are not left waiting through a cold night.

Long Island heating covers a range most markets do not see: oil furnaces, oil boilers, gas furnaces, hot water boilers, heat pumps, and ductless systems all within the same service area. Our technicians are trained across all of it, which matters when diagnosing a system that does not behave like textbook examples.

You hear what was found and what it costs to fix before any work begins, so the price you approve is the price on the invoice. No scope creep, no surprise add-ons when the work is complete.

Universe is a BBB Accredited Business, an Energy Star partner, and a National Grid Value Plus Installer, and every heating repair is backed by those standards.

(516) 473-0202


Technician installing a gas central heater

(516) 473-0202

Should You Repair or Replace Your Heating System?

When a same-day heating call turns up a significant problem, replacement is a fair question to ask.

Both options get an honest read with no pressure in either direction, based on the system in front of us.

Gas furnaces typically last 15 to 20 years, oil furnaces and boilers can run longer with good maintenance, and heat pumps usually last 15 to 20 years. A unit under 10 years old with an isolated failure is almost always worth repairing, while one past 15 to 20 years facing a major repair, especially if a heat exchanger, compressor, or combustion component is involved, is worth a replacement conversation.

A heating system that has needed service more than once in a single season is wearing out across multiple components. When repair costs approach half the cost of a new system, replacement delivers more reliability per dollar than continued investment in aging equipment.

An older heating system losing efficiency runs longer to deliver the same amount of heat, which shows up on your fuel bill. On Long Island, where oil and gas costs run higher than the national average, the monthly savings from a newer high-efficiency system add up faster than in most markets.

A cracked or corroding heat exchanger, a failed compressor on a heat pump, or a boiler heat exchanger leaking internally are safety or reliability concerns that often end the repair conversation. Your technician gives you an honest assessment of what is actually in front of them before any decision is made.


Whole-Home Comfort with the Home Comfort Club

The Home Comfort Club is Universe’s whole-home membership, built around the idea that the easiest way to avoid emergency calls is preventive care on every major system in the house under a single plan.

Members receive two pre-scheduled semi-annual maintenance visits, priority scheduling when something does go wrong, no dispatch fee on work performed, and a 24-hour emergency service guarantee.

Central heating and cooling, furnaces, heat pumps, boilers, and ducted and ductless mini-splits are all covered, with basic visual inspections of plumbing and electrical included so the systems that keep your home running stay ahead of breakdowns. Contact us to learn how the membership works.

Green Universe Van parked on the side of residential street



Schedule Same-Day Heating Repair Across Long Island, Rockland County & Bergen County

When your heat is out and you need it fixed today, Universe is ready.

Our technicians diagnose the problem, explain what they found, and complete the heating repair correctly, and whether you are in Massapequa, Garden City, Copiague, Huntington, or anywhere across Long Island, every call gets the same same-day response.

Contact our team for your heating repair. Free estimates are available on system replacement if that is the direction the conversation goes.

Universe Home Services Technician near open van doors


Frequently Asked Questions About Same-Day Heating Repair

What types of heating systems do you repair?

Universe repairs gas furnaces, oil furnaces, hot water boilers, steam boilers, heat pumps, ductless heating systems, and the full range of oil heating equipment. We cover both the HVAC systems and the oil-fired equipment that remains common across Long Island, all handled in the same service call rather than requiring separate contractors for different fuel types.

How quickly can you get to my home when my heat goes out?

Most heating repair calls across Long Island, Rockland County & Bergen County are handled same day. For no-heat emergencies in Wantagh, West Hempstead, Deer Park, Rockville Centre, or anywhere we serve, 24/7 emergency service is available so you are not left in a cold house overnight, and Home Comfort Club members receive priority scheduling when call volume is high during the first real cold snap.

Do you carry parts for oil heating systems?

Yes. Our service vehicles carry parts for both gas and oil heating equipment, including nozzles, electrodes, oil pump components, and ignition controls specific to oil-fired systems. Most oil heating repairs are completed in a single visit without waiting on a parts order, which matters when a family is without heat.

What should I check before calling for heating repair?

Start with the thermostat. Confirm it is set to heat and the temperature is above the current room temperature, check that the system power switch is on and the circuit breaker has not tripped, and check the filter on a forced air system because a completely blocked filter can cause a safety shutdown. If none of those restore operation, call us, and we can help you determine over the phone whether the situation warrants 24/7 emergency dispatch or a same-day scheduled visit.

How do I avoid emergency heating calls in the future?

A fall tune-up before the heating season catches most of the failures that become midnight emergencies. Nozzles approaching end of service, flame sensors starting to foul, and failing ignition controls show up in a maintenance visit before they cause a no-heat call, and Home Comfort Club members have that visit scheduled automatically each fall as part of whole-home membership.

Redeem Offer

Your Promotional Selection Has Been Applied!