4.8
Based on 7544 reviews
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Toilet in modern bathroom

When Your Toilet Needs Repair, You Need It Fixed Right

You use your toilet every day. When something goes wrong, you notice it immediately, and it does not get better on its own.

Whether your toilet runs constantly, flushes weakly, rocks at the base, or leaks onto the floor, it is not something that fixes itself.

Universe Home Services provides toilet repair across Long Island with licensed plumbers who diagnose the actual problem and fix it correctly the first time. Contact us online or call to get scheduled today.

(516) 473-0202


24/7 Emergency Plumbing Repair

A toilet that is overflowing or showing water at the base needs attention now, not tomorrow morning. Water damage compounds quickly, and a leak at the wax ring can soak into the subfloor before you notice it.

Universe provides 24/7 emergency toilet repair across Long Island, so the moment the problem is beyond what you can manage, a licensed plumber gets dispatched to stop the issue and complete the repair.

(516) 473-0202


Your Long Island Plumbing Team

Hard water is hard on toilet components. Nassau and Suffolk County mineral content wears down fill valves and flappers faster than most markets, which is why running toilets and base leaks come up so often on service calls here.

Universe has been handling toilet repair across Levittown, Wantagh, Merrick, and Freeport since 1954, and that experience with local water conditions means our plumbers recognize the wear patterns specific to this market rather than swapping parts until something works.

Years in Business

Satisfaction Guaranteed

Emergency Service

Homes Serviced Annually

(516) 473-0202

Your Toilet Repair, Step by Step

From your first call to a confirmed, properly functioning toilet, the path forward is straightforward.

Call or reach out online. We ask the right questions about what your toilet is doing, and most calls across Long Island get same-day service, with immediate dispatch for active leaks or overflows.

Your plumber arrives on time and starts by hearing what you have noticed: how long it has been running, whether it rocks, where the water is appearing. From there, the full fixture gets inspected. Tank components, flush valve, fill valve, flapper, supply line, wax ring, floor flange, and drain. The goal is the root cause, not the most visible symptom.

Once the diagnosis is complete, you hear what was found in plain language and receive the cost before any work begins. Once you approve, the repair is completed using quality parts, and your plumber flushes the toilet multiple times, checks for leaks at the base and tank, and confirms correct operation before leaving.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.8
Based on 7544 reviews
Chris Merlo
8 hours ago
They came to fix the issue first thing the next day! Nick S was great!
jenny dionisiou
9 hours ago
Electrical
Paul
10 hours ago
Professional job done, great service. Everything was explained by my installers Adrian and Daniel ( mini split air conditioning system put in). Would definitely recommend this company.
Isabella Carbone
10 hours ago
Dylan Allen was a knowledgeable, professional technician. He explained all he was going to do in a way I coukd understand it. He was very helpful if something was needed. He was very personable. He has been to my home on two different occasions and each time I was very satisfied.
Helen Moran
10 hours ago
Your technician was very helpful and very patient.
Melanie Chimirri
11 hours ago
From the get-go, Antonio was amazing! He explained everything he was going to do and went above and beyond. Now my son hired him also. We put in mini split units in our house and so is my son.
Sandra Wilson
11 hours ago
James was a terrific technician. He arrived promptly and evaluate the situation and quickly solve the problem.. our air conditioner was not working after the installation of a new thermostat. There was no charge for his services.
Housni Habibi
11 hours ago
Great job the best company that you could trust 100% very dependable. Great service thank you.
Max Russo
13 hours ago
Very attentive to my issues great job We sprung a leak on the hot water heater and he prevented a water nightmare
Joseph Farco
15 hours ago
Nick S. at Universal did a great job and was informative about maintenance and operation of our installed unit. Thanks!
David Royael
17 hours ago
Amazing experience! Before i bought my house Universe had installed two mini splits.This is a large company that stands by its work. Joanne navigated me through the permit process. She answered all of my questions. Scheduled all of my appointments and even sent an electrician to make sure I was up to code and that it would pass. The electrician Jimmy that showed up was friendly, professional and on time. He worked with me when it came to scheduling. He corrected an issue so I would be able to pass inspection and helped label my circuit breaker correctly. When he was done I didn't even know he was there because he left his work area very clean. They even had someone come to my house when the town was doing its final inspection. This made everything go smoothly.I highly recommend this company. It was a pleasue working with every person that I had to deal with.
Juan Montalvo Jr
18 hours ago
Very polite, courteous and professional. Dawid gets a two thumbs up.
Carol Seligson
18 hours ago
Chester was amazing! He was patient and thoroughly investigated what the problem was and found the solution. We had the pleasure of working with Chester several years ago and was thrilled to see him again! I would recommend Universe and Chester to anyone in need of repairs.
Fran Boccio
1 day ago
I was very pleased with the work that John Mahnken and his team did on installing my new AC. The house was very hot.and they handled th ex rough conditions as professionals
JP kept me informed while he serviced my heating system. He was professional and friendly. He was efficient and knowledgeable and let me k ow what was happening at each step of the repair.
Chris Natch
1 day ago
Danny was prompt and on time. He was very professional and explained in detail the options I had as far as ac v. Mini splits, placement of the units and he was able go answer all of the questions my wife and I had
Chandra Singh
1 day ago
Matt Cinquemani from Universe Home Service is the best. He replaced our AC unit and did any outstanding job. He went above and beyond. He is extremely pleasant and care about the customers. I highly recommend this company and their staff
Nick was very friendly and personal. He fixed our central air when two prior technicians couldnโ€™t
Johanna Suazo
2 days ago
Very professional and honest. Justin took tge time to explain the problem and provided several options that I can choose from. I felt really comfortable with my decision.
Marc came out to go over our options for adding central air or a hybrid ductless system. He took the time to walk through the entire house, inspect everything thoroughly, and explain all of our options in a way that was easy to understand. He was incredibly friendly, even taking the time to interact with our dog, which we appreciated. After the walkthrough, he sat down with us and carefully explained each system, even drawing a diagram to help us better understand how one of the options would work. We absolutely loved working with Marc and could immediately tell how knowledgeable and experienced he is. We never felt rushed and left the consultation feeling informed and confident about our next steps. Highly recommend!
Brett Topel
2 days ago
Jimmy was terrific. A true pro who explained everything very clearly.
When our AC compressor decided to quit, Universe Home swooped in to save the day! ๐Ÿฆธโ€โ™‚๏ธ Our service tech, Chris, was absolutely fantastic and handled everything with such professionalism. It's always a relief when you find a company you can trust for those unexpected home emergencies. Big thanks to Chris for his quick and efficient work! Definitely recommending them to everyone. Feeling cool and cozy again, thank goodness! ๐Ÿ˜Œ #HomeRepair #ACService #TrustedProfessionals #CoolComfort
Randy Levin
3 days ago
With a plumbing emergency on a Saturday, finding a good plumber is impossible…. except for Universal Home Services. From the time I called to Brian's arrival was less than 30 minutes. He immediately put me at ease and knew exactly what needed to be done. I had a washing machine delivered but during installation, a pipe snapped and they were not qualified to fix it. Brian fixed everything within 20 minutes, then installed the washing machine and stayed to run through a cycle to make sure everything worked perfectly. Some might say the price was high but for a Saturday emergency….. and so promptly and efficiently, I can't complain.
The technician was very knowledgeable and helpful
Ann Fitzpatrick
4 days ago
technicians prompt, professional and explained details in full recommend highly

Universe Home Services service vehicle for local home repairs

(516) 473-0202

Signs Your Toilet Needs Repair

Toilet problems show up in different ways depending on what is actually failing.

Our licensed plumbers find the actual cause rather than replacing parts at random.

A toilet that runs continuously after flushing is almost always losing water past a worn flapper, a failing fill valve, or both. Long Island’s hard water stiffens flappers and scales fill valve seats faster than in softer water markets, which is why this is one of the most common toilet repair calls we handle across Hicksville, Bethpage, and Plainview. Replacing the faulty components and confirming the tank seals and fills correctly stops the waste.

When your toilet does not fully clear the bowl on the first flush, the cause is usually clogged rim jets, a flapper that closes too quickly before enough water exits the tank, or a partial obstruction in the trap. We handle these calls regularly in Westbury, Mineola, and Garden City where hard water scale builds up inside rim jets over time, and identifying the specific cause rather than a blanket parts swap is what gets the flush back to full power.

Water at the base of your toilet, or a fixture that rocks when you sit on it, means the wax ring seal between the toilet and the floor flange has failed. We see this often in Wantagh, Seaford, and Bellmore where older installations have floor flanges that have corroded or shifted over time. Inspecting the flange before resetting the toilet matters because a flange sitting at the wrong height will cause the same failure again if it is not addressed.

When the fill valve will not shut off or the flush valve drains continuously into the bowl, your toilet is wasting water around the clock. Homeowners in Oceanside, Baldwin, and Freeport call us when they notice their water bill climbing with no explanation, and inspecting both valves and replacing the failing component is what stops the waste and brings the bill back down.

A handle that sticks, feels loose, or requires multiple attempts to complete a flush usually has a worn lift arm or a chain that is misaligned or too long. This is a common call in Massapequa, Merrick, and East Meadow where aging hardware starts to show after years of daily use, and adjusting or replacing the mechanism gets every flush reliable and the flapper seating fully after each use.

A hairline crack in the tank allows water to seep onto the floor and worsens with use. We handle these calls across Amityville, Lindenhurst, and Babylon where older fixtures are common, and an honest assessment of whether the tank can be replaced independently of the bowl and what that repair involves is more useful than a default recommendation to replace the entire fixture.

Why Long Island Homeowners Trust Universe for Toilet Repair

Choosing who handles your toilet repair in Garden City, West Babylon, Syosset, or anywhere across Long Island matters when the work involves floor flanges and drain connections.

A licensed plumber who gets it right the first time is what separates a real fix from a callback.

Every toilet repair Universe completes is performed by a licensed plumber. That matters when the work involves floor flanges, drain connections, and supply lines that require proper handling to avoid further damage to the subfloor or adjacent plumbing.

Most toilet repair calls are handled same day across Nassau and Suffolk County, and for active overflows or base leaks in Farmingdale, Lindenhurst, Huntington, Rockville Centre, or anywhere we serve, 24/7 service means you are not left managing the situation alone.

You hear what was found and what it costs to fix before any work begins, so the price you approve is the price on the invoice. No scope creep, no surprise add-ons when the work is complete.

Universe is a BBB Accredited Business and PHCC member, and every toilet repair is backed by those standards.

(516) 473-0202


(516) 473-0202

Should You Repair or Replace Your Toilet?

When your toilet needs a significant repair, replacement is a fair question to ask.

Both options get an honest read with no pressure in either direction, based on the fixture in front of us and what long-term reliable service looks like.

A crack in the toilet bowl cannot be reliably repaired. Porcelain does not hold under the stress of daily use and water pressure once it has cracked through, and replacement is the only option that restores a safe, watertight fixture.

A wax ring that fails once is a normal repair. When it fails repeatedly, the problem is usually the floor flange beneath it, and where aging plumbing has corroded the flange to the point where it no longer holds the toilet at the correct height or angle, replacing the wax ring without addressing the flange puts you back in the same situation within a year.

A toilet that continues to run after a flapper and fill valve have already been replaced usually has a flush valve seat that is pitted or warped and no longer accepting a clean seal. At that point the full flush valve assembly needs replacement, and depending on the age of the fixture, a full replacement may be the more cost-effective path.

Older toilet models sometimes use components that are no longer manufactured. When a failing part cannot be replaced with a compatible modern equivalent, replacement of the fixture is the only path to a toilet that can be properly serviced going forward.


Simplify Home Maintenance with the Home Comfort Club

The Home Comfort Club is Universe’s whole-home membership, and it is built to make staying on top of home maintenance simple.

Members receive two pre-scheduled semi-annual maintenance visits, priority scheduling when you need service, no dispatch fee on work performed, and a 24-hour emergency service guarantee.

Central heating and cooling, furnaces, heat pumps, boilers, and ducted and ductless mini-splits are covered, with basic visual inspections of plumbing and electrical catching worn fixtures and early wear before they turn into the kind of breakdown that damages your floor. Contact us to learn how the membership works.

Green Universe Van parked on the side of residential street



Schedule Toilet Repair Across Long Island

When your toilet is not working and you need it fixed today, Universe is ready. Our licensed plumbers diagnose the actual problem, explain what they found, and complete the repair correctly, and whether you are in Massapequa, Dix Hills, Amityville, Valley Stream, or anywhere across Long Island, every call gets the same thoroughness.

Contact our team for your toilet repair. Free estimates are available on fixture replacement if that is the direction the conversation goes.

Universe Home Services Technician near open van doors


Frequently Asked Questions About Toilet Repair

Why does my toilet keep running after I flush?

Continuous running almost always means water is escaping past the flapper. If the flapper is not seating correctly, water drains from the tank into the bowl constantly and the fill valve runs to compensate. The flapper itself may be worn, the chain may be catching it, or the flush valve seat may be pitted, and a plumber can identify which one you are dealing with and fix it in a single visit. A toilet running around the clock adds meaningfully to your water bill, and on Long Island where water rates vary by municipality, the cost adds up faster than most homeowners expect.

Why does my toilet rock when I sit on it?

Movement at the base means a failed wax ring, loose closet bolts, or a damaged floor flange. The movement itself is not the main concern, because a broken seal allows sewer gases into the bathroom and water into the subfloor with every flush. Your plumber inspects the flange before resetting the toilet so the same problem does not return within months.

What causes a weak or incomplete flush?

An incomplete flush most often comes from a flapper that closes too quickly, clogged rim jets, or a partial obstruction in the trap. Each has a different fix, which is why diagnosis before parts replacement matters, and on Long Island where hard water accelerates rim jet clogging, that specific cause shows up more often than in softer water markets.

How quickly can you respond to a toilet repair call?

Most toilet repair calls across Long Island are handled same day. For overflows or active base leaks in Wantagh, Copiague, West Hempstead, or anywhere we serve, 24/7 service is available so the damage does not compound while you wait, and Home Comfort Club members receive priority scheduling when call volume is high.

Can regular maintenance prevent toilet repairs?

An annual plumbing inspection catches worn flappers and failing fill valves before they cause a running toilet that you may not notice for weeks. Home Comfort Club members have this inspection scheduled automatically, which is the most reliable way to catch small fixture issues before they turn into larger repair calls or water damage.

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