4.8
Based on 7600 reviews
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Plumbing repair on kitchen sink

When Your Plumbing Needs Repair, You Need Someone You Can Count On

You depend on your plumbing every hour of every day. When something goes wrong, you need it fixed right.

Universe Home Services provides plumbing repair across Long Island, covering drain cleaning, water heaters, bathroom plumbing, sewer lines, water conditioning, and pipes and fixtures.

Licensed plumbers, same-day availability, and 24/7 emergency response mean you are not left managing a situation that is getting worse. Contact us online to get scheduled today.

(516) 473-0202


24/7 Emergency Plumbing Repair

A burst pipe, an overflowing toilet, or a sewage backup does not wait for business hours, and water damage or sewage exposure compounds by the hour when the problem is left in place.

Universe provides 24/7 emergency plumbing repair across Long Island, so the moment you have a situation that cannot wait, a licensed plumber is dispatched to stop the problem and make the repair before the damage spreads.

(516) 473-0202


Your Long Island Plumbing Team

Long Island homes deal with hard water, mature root systems over aging sewer laterals, and plumbing infrastructure in many cases installed decades ago.

Universe has been handling plumbing repair across the island since 1954, and our licensed plumbers have worked in homes across Levittown, Merrick, Huntington, and Babylon long enough to know which symptoms point to a quick fix and which ones are telling you something bigger is going on underground.

Years in Business

Satisfaction Guaranteed

Emergency Service

Homes Serviced Annually

(516) 473-0202

Your Plumbing Repair, Step by Step

From your first call to the moment your plumbing is back in service, the path forward is straightforward.

Call or reach out online. We ask the right questions about what you are experiencing, and most calls across Long Island get same-day service, with immediate dispatch for active leaks, backups, or no-hot-water situations.

Your plumber arrives on time and starts by hearing what you have noticed: which fixtures are affected, when it started, anything unusual. From there, the full affected system gets inspected to find the actual cause. Plumbing problems are not always what they look like on the surface, and the goal is the root cause rather than a guess at the loudest symptom.

Once the diagnosis is complete, you hear what was found in plain language and receive the cost before any work begins. Once you approve, the repair is completed using quality parts and tested before your plumber leaves, so you confirm everything is working correctly before the job is called done.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.8
Based on 7600 reviews
Vanessa Arnone
3 days ago
Our water heater unexpectedly had to be replaced after National Grid identified it as a safety concern before reconnecting our gas service. Needless to say, it was a very stressful and completely unexpected situation. From my very first phone call, everyone at Universe Home Services was kind, patient, and incredibly helpful. They understood the urgency and had a technician at my home much sooner than I expected. Jeff Madonia was outstanding. He took the time to thoroughly inspect everything, patiently answered every question I had, and never made me feel rushed or like I was inconveniencing him. He explained my options clearly, walked me through the estimates on his tablet, and made sure I understood everything before moving forward. Initially, it looked like the installation might have to wait until the following morning. I asked if there was any chance it could be done the same day, and Jeff immediately went to see what he could do. A few minutes later, he came back and told me they were going to make it happen that day. That level of customer service meant so much during a stressful situation. I also appreciated how respectful Jeff was while working in my home. Even when I had left the door unlocked while he was moving equipment in and out, he always knocked before coming back inside. That level of professionalism and respect stood out to me and made a stressful situation much easier. The entire experience, from the first phone call through the completed installation, was professional, efficient, and reassuring. Jeffโ€™s kindness, knowledge, and willingness to go the extra mile made all the difference. Thank you, Jeff, and thank you to the Universe Home Services team.
I had an issue with my HVAC, and Universal was able to send someone out very quickly. Both Chester and Dawid were knowledgeable, professional, efficient, and very respectful of my home. They diagnosed and fixed the problem promptly, and the entire experience was smooth from start to finish. Thank you for your excellent service! I will definitely use Universal again in the future and highly recommend them.
Excellent work by Patrick for a light fixture and hard wiring for a video doorbell with chime.
Michael Greer
2 weeks ago
Universe responded promptly to my service call and the technician was very friendly and knowledgeable. We had to wait a few days for the parts, but when it arrived (new sewage ejector pump) the repair was done quickly and everything worked perfectly.
howard valan
2 weeks ago
Tim the technician answered all my questions to my satisfaction and explained all my options thoroughly. His work solved my issue and he offered some insight into a replacement unit if I opted to do so.
Desiree Boucher
2 weeks ago
I had a great experience with Universe Home Services. I initially left a message on their call system and received a call back with 30 minutes from Laurie. I explained my concern and issue we were having with out Central AC and she was able to schedule service for that same day. I received text messages with arrival time, when the technician was on their way, and when they arrived at my home. Our service technician was Bob Grillo. He was super personable, kind and very thorough in his process. He answered all my questions and explained exactly what he was doing as he was troubleshooting. I had a great experience overall with the customer service as well as the job completion and would highly recommend Universe Home Services and Bob as the technician.
Danny Sutton from Sales was amazing.without him this was not possible.so kind and empathetic towards customer amazing service From the crew who was here to install the air condition Sean Dany Jared Brian Very professional polite and extremely knowledgeable They worked so efficiently and kept the area clean that you could not feel that a big job was completed after they left. I will recommend Universe home service to everyone out there who is looking for a reliable company.
shelly bansal
2 weeks ago
VERY. GOOD. SERVICES. THEY. COVER. GAURENTEE. FOR 5. YEARS. GOOD PRICE. TONY. ASHMAVI. THE. BEST. WHO. EXPLAINED. ALL DETAILS. AND. GIVE. GOOD PRICE. TOP. RATED. THANKS TO. UNIVERSAL. HOME. SERVICES
Scott Faucheux
2 weeks ago
We have used Universe now for a few installations, Anthony recently swapped out a toilet for us, cleared out a major blockage on a sewer line and Vidal just installed a whole house filtration system for us after our previous system failed on our 1929 house. They have been very polite, knowledgeable and efficient and have always given us fair and tiered options with pricing. We would highly recommend their services.
Justin Bridges
3 weeks ago
Micheal was a great technician, perfectly on time, fast detailed diagnosis, made quick work of the repair work, communicated everything. Universal did all my installations of all new HVAC and I always trust them with the maintenance.
Mario Sesso
4 weeks ago
Ac repair
Donna Cincotta
4 weeks ago
Kevin came to my home, evacuated the problem and detailed the situation to me. He ordered the new ductless equipment and installed it the next day. Kevin was professional, honest, neat and made sure the air conditioning was working properly. For my air conditioning units and repairs, I wouldnโ€™t go anyplace else.
The team was incredibly professional, friendly and worked efficiently to get the job done. I had a great experience
fran lucher
4 weeks ago
Came within reasonable time, fixed problem & checked for other possible issues.
William Funcheon
4 weeks ago
Dean, your technician is definitely an asset to your company. He was so thorough and kind. I canโ€™t say enough about him!
Laurence Andrews
1 month ago
I am pleased with the the service man that came out. He is very knowledgeable and professional
Donna Mckeon
1 month ago
Our service person Sean was great. Very knowledgeable and friendly. Answered all questions we had. Definitely will use Universe home services again
I canโ€™t say enough good things about Universe home services and repairs. We have been a customer of Universe for years. Recently we had a plumbing issue and they were wonderful. Jeff the plumber was very professional and a pleasure to work with. We have also worked with Marc on a gas conversion. He was very knowledgeable, professional, and helpful. Great company with quality people! Update June 2026 – another 5 stars for Universe Home Services and electrician Dawid Boroch. Dawid was very professional, knowledgeable, and his work is exceptional. He explained the scope of the job and answered our questions before beginning his work and walked us through the results afterwards. Dawid was an absolute pleasure to work with and we highly recommend him!
Marie kopczynski
1 month ago
Very professional Answer all my questions Did a great job
Ronald Goebel
1 month ago
Chester was the best service tech we ever had. A real credit to Universe-friendly, knowledgeable and thorough in his work
Elise Puig
1 month ago
From sales to installation I was confident that this was the company that would deliver!
Wendy Fiedler
1 month ago
Very informative introduction, stated work was performed very efficiently and timely, cleaned up after work was completed, workmen were all very polite and respectful. Great job!
Brenda Cohen
1 month ago
Ac repair
Quick response time, fixed issues within an hour and good communication from beginning to end. Will use Universe again and would recommend
Stephen Sacco
1 month ago
Very good. JP is terrific – an asset to Universe Bob also did a great djob with Sean was excellent at problem solving But why did he put this over surge ?

Universe Home Services service vehicle for local home repairs

(516) 473-0202

Signs Your Plumbing Needs Repair

Plumbing problems show up in many different ways depending on what is actually failing.

Our licensed plumbers handle the full range of residential plumbing across Nassau and Suffolk County.

Slow drains, recurring clogs, and backups in kitchen sinks, showers, tubs, and floor drains are among the most common plumbing repair calls we handle.

Nassau and Suffolk County hard water contributes to buildup that restricts drain lines faster than in softer water markets, and we see this regularly in Hicksville, Bethpage, and Plainview where original fixtures and drain lines have been in service for decades.

Clearing the clog fully and inspecting the drain line keeps the same problem from returning within weeks, and for stubborn or deep blockages, hydro jetting removes buildup that standard snaking cannot reach.

A water heater that runs out of hot water too fast, produces discolored or foul-smelling water, makes rumbling sounds, or leaks at fittings needs attention before the tank fails entirely.

Long Island’s hard water accelerates sediment buildup, shortening effective life and causing performance problems, which is why homeowners in Wantagh, Seaford, and Bellmore call us regularly for this repair.

Diagnosing whether the issue is a failed element, a thermostat problem, a failing pressure relief valve, or a tank at the end of its service life is what separates an honest fix from a guess.

Toilets that run constantly, flush weakly, or rock at the base. Showers losing pressure, running cold, or showing signs of a leak behind the wall. Bathtubs draining slowly or with a diverter that stopped routing water correctly.

These are the everyday bathroom plumbing repair calls that affect your routine, and we handle them regularly in Massapequa, Merrick, and East Meadow. Tracing the problem to its actual source gets the fixture working correctly, whether that is a worn cartridge, a failed wax ring, a clogged drain, or a supply line that needs replacing.

A sewer line backing up into multiple drains at once, a toilet that gurgles when you run the sink, or sewage odors from the yard are signs of a main sewer line problem. Long Island’s mature trees mean root intrusion into aging clay and cast iron laterals is common, and we see it regularly across Amityville, Lindenhurst, and Babylon. A camera inspection shows exactly what is underground before any repair approach is recommended, whether that is hydro jetting, trenchless lining, or sectional replacement.

Water softeners that have stopped conditioning, well pumps losing pressure, sump pumps that fail to activate during a storm, and water filtration systems no longer performing correctly all fall under plumbing repair that protects your home’s water supply.

Long Island’s hard water, coastal water table conditions, and storm-driven basement flooding make these systems essential, and we handle these calls often in Garden City, Mineola, and Westbury where water conditioning equipment is a regular part of service work. Diagnosing the specific failure and restoring the system to correct operation gets the equipment back in service.

Leaking pipes under sinks, corroded supply lines, dripping faucets that waste water around the clock, loose or failing shutoff valves, and deteriorated fixture connections all need professional attention to be fixed correctly.

We handle these calls across Farmingdale, Syosset, and Huntington where older supply lines and shutoffs are common service items, and locating the source, replacing what needs replacing, and confirming no secondary issues before leaving is what keeps the repair from turning into a callback.

Why Long Island Homeowners Trust Universe for Plumbing Repair

Choosing who handles your plumbing repair in Hicksville, West Babylon, Rockville Centre, or anywhere across Long Island matters when the work affects your home’s water supply and drainage.

A licensed plumber who responds fast and tells you the truth about what they find is what separates a real fix from a callback.

Every plumbing repair Universe completes is performed by a licensed plumber, covering water supply lines, drain connections, and systems that affect the safety and function of your home.

Most plumbing repair calls are handled same day across Nassau and Suffolk County, and for active leaks or backups in Farmingdale, Lindenhurst, Syosset, or Amityville, 24/7 service means you are not left waiting.

You hear what was found and what it costs to fix before any work begins, so the price you approve is the price on the invoice. No scope creep, no surprise add-ons when the work is complete.

Universe is a BBB Accredited Business and PHCC member, and every plumbing repair is backed by those standards.

(516) 473-0202


(516) 473-0202

Should You Repair or Replace a Plumbing Component?

When a plumbing repair turns up a bigger issue, replacement versus continued repair is a fair question to ask.

Both options get an honest read with no pressure in either direction, based on what the plumber actually finds.

Most plumbing components last decades when properly installed and maintained, while others have more limited service lives. A fixture or system under 10 years old with an isolated failure is almost always worth repairing, while older equipment with corroded internals, recurring failures, or original parts no longer manufactured is worth a replacement conversation.

A fixture or pipe system that has needed service multiple times in a short period is wearing out across multiple points. When cumulative repair costs approach the cost of replacement, continued investment in aging equipment rarely makes financial sense.

A component that is leaking into walls or subfloors, a supply line that has corroded through, or a sewer lateral that has failed in multiple spots is a risk to your home beyond the immediate repair. Your plumber gives you an honest read on what the continued-repair path actually costs when the next failure is factored in.

Sometimes the fixture is fine but the supply lines, shutoffs, or drain connections feeding it are past their service life. Addressing the full context of a repair, rather than just the visible failure, is how a fix becomes a lasting solution instead of the first step in a sequence of calls.


Whole-Home Care with the Home Comfort Club

The Home Comfort Club is Universe’s whole-home membership, designed to keep every major system in your house running under a single plan rather than several.

Members receive two pre-scheduled semi-annual maintenance visits, priority scheduling when you need service, no dispatch fee on work performed, and a 24-hour emergency service guarantee.

Central heating and cooling, furnaces, heat pumps, boilers, and ducted and ductless mini-splits are covered, and the basic visual plumbing inspection catches slow leaks, worn supply lines, early signs of drain problems, and water heater issues before they become emergencies.

Contact us to learn how the membership works.

Green Universe Van parked on the side of residential street



Schedule Plumbing Repair Across Long Island

When you need a licensed plumber who diagnoses the problem, explains what they found, and completes the plumbing repair correctly, Universe is the call.

Whether you are in Massapequa, Dix Hills, Garden City, Copiague, or anywhere across Long Island, every call gets the same thoroughness. Contact our team for your plumbing repair.

Free estimates are available on fixture or system replacement if that is the direction the conversation goes.

Universe Home Services Technician near open van doors


Frequently Asked Questions About Plumbing Repair

How do I know if I need a plumber or if I can fix it myself?

If the problem involves anything beyond a clogged drain you can clear yourself or a running toilet where the flapper just needs replacing, call a licensed plumber. Supply line work, pipe repairs, water heater service, sewer line issues, and anything involving the main shutoff valve or connections behind walls requires licensed work to be done safely and correctly, and on Long Island where aging plumbing is common, having a licensed plumber assess the situation is usually the right call.

How quickly can you respond to a plumbing repair call?

Most plumbing repair calls across Long Island are handled same day. For active leaks, sewage backups, or no-hot-water situations in Wantagh, West Hempstead, Deer Park, Huntington, or anywhere we serve, 24/7 emergency service means you are not left managing the situation alone, and Home Comfort Club members receive priority scheduling when call volume is high.

Do you handle both small repairs and larger plumbing problems?

Yes. Universe handles everything from a dripping faucet or a running toilet to sewer line repair, water heater replacement, and full pipe work. No job is too small to address correctly, and no job is too large for a licensed plumber on staff. One call gets you scheduled for whatever the situation requires.

Will I know the cost before any work begins?

Yes. Your plumber diagnoses the problem, explains what they found, and gives you the repair cost before any work begins. You decide whether to proceed, and the price quoted is the price on the invoice with nothing added after the fact.

Can regular maintenance prevent plumbing repairs?

Annual plumbing inspections catch worn components, slow leaks, and early signs of drain or water heater problems before they become failures, and Home Comfort Club members have this inspection scheduled automatically as part of whole-home membership. That preventive catch is the most reliable way to stay ahead of the plumbing repair calls that catch most homeowners by surprise.

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