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Home » Customer Experience Survey


Customer Experience Survey

At Universe, we aim to provide you with the best possible service and experience. We would love to hear your feedback to help us continue to exceed your expectations. We value your opinion, and your insights will play a significant role in shaping our future services. To start, we’d like to know more about your most recent experience with Universe:

What is the most recent type of work we provided you?
What part of the process are you at right now?
Would you like to speak with a Design & Sales team member for more information as you make a decision?
What time would be the best for you?
Is there anything we could have done differently to improve your experience?
Please confirm your name so we can connect you correctly in our system.
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By providing your phone number, you agree to receive text messages from Universe Home Services regarding [appointment reminders, account updates, promotional offers, etc.]. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out at any time. For assistance, reply HELP or contact us at [email protected]. Read our Privacy Policy and Terms & Conditions.
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Universe Home Services

260 Smith St.
Farmingdale, NY 11735

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24/7 Emergency Service

(516) 473-0202

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Home Improvement License # Nassau H010095000, Suffolk 27497-H | Master Plumber Roland Reeves License # 0901, 1208, MP02351, 1296 | Master Electricians James Owens License # 0833

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