4.8
Based on 7515 reviews
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Plumbing repair on kitchen sink

When Your Plumbing Needs Repair, You Need Someone You Can Count On

You depend on your plumbing every hour of every day. When something goes wrong, you need it fixed right.

Universe Home Services provides plumbing repair across Long Island, covering drain cleaning, water heaters, bathroom plumbing, sewer lines, water conditioning, and pipes and fixtures.

Licensed plumbers, same-day availability, and 24/7 emergency response mean you are not left managing a situation that is getting worse. Contact us online to get scheduled today.

(516) 473-0202


24/7 Emergency Plumbing Repair

A burst pipe, an overflowing toilet, or a sewage backup does not wait for business hours, and water damage or sewage exposure compounds by the hour when the problem is left in place.

Universe provides 24/7 emergency plumbing repair across Long Island, so the moment you have a situation that cannot wait, a licensed plumber is dispatched to stop the problem and make the repair before the damage spreads.

(516) 473-0202


Your Long Island Plumbing Team

Long Island homes deal with hard water, mature root systems over aging sewer laterals, and plumbing infrastructure in many cases installed decades ago.

Universe has been handling plumbing repair across the island since 1954, and our licensed plumbers have worked in homes across Levittown, Merrick, Huntington, and Babylon long enough to know which symptoms point to a quick fix and which ones are telling you something bigger is going on underground.

Years in Business

Satisfaction Guaranteed

Emergency Service

Homes Serviced Annually

(516) 473-0202

Your Plumbing Repair, Step by Step

From your first call to the moment your plumbing is back in service, the path forward is straightforward.

Call or reach out online. We ask the right questions about what you are experiencing, and most calls across Long Island get same-day service, with immediate dispatch for active leaks, backups, or no-hot-water situations.

Your plumber arrives on time and starts by hearing what you have noticed: which fixtures are affected, when it started, anything unusual. From there, the full affected system gets inspected to find the actual cause. Plumbing problems are not always what they look like on the surface, and the goal is the root cause rather than a guess at the loudest symptom.

Once the diagnosis is complete, you hear what was found in plain language and receive the cost before any work begins. Once you approve, the repair is completed using quality parts and tested before your plumber leaves, so you confirm everything is working correctly before the job is called done.


What Our Customers Are Saying

100% Satisfaction Guarantee

4.8
Based on 7515 reviews
Isabella Carbone
21 hours ago
Dylan Allen was a knowledgeable, professional technician. He explained all he was going to do in a way I coukd understand it. He was very helpful if something was needed. He was very personable. He has been to my home on two different occasions and each time I was very satisfied.
Addys Reilly
24 hours ago
Danny was prompt to the appointment and explained everything in terms we could understand
Patty Costello
24 hours ago
Expert review of our system Would definitely recommend
Bill W
1 day ago
Universe Home Services is a great company. A great one stop shop for all your A/C, Heating, Plumbing and Electric. Just had Chester here to check our A/C system and he was great. Very friendly and professional. Did a great job and gave us great advice on maintaining our system. We called this morning to try and get a technician here for tomorrow. They had Chester available and he showed up around 8:30. Always a great experience with Universe Home Services.
Rob Hammond
2 days ago
Bryan H. was excellent. He was prompt, courteous and explained all that he did. I would request him for future projects.
James Heine
2 days ago
Quan and Matt worked efficiently kept my house clean. They answered all of my questions
Joanne O'Kane
2 days ago
Brandon arrived right on time and fully explained every detail regarding the issue with my hot water heater-from best case scenario to worst. There was no pressure to go for the expensive fix immediately. He was a genuine guy who understands the idea of a budget. If I must do the big fix in the future, I would not hesitate to use him.
Fast response, good information on products and options, efficient work, nicely done and clean.
Tony was very professional and polite and answered all of questions. He was also onTime and stayed in contact with with us
Goldie Glocks
2 days ago
James Cook came to repair a leak, the service was quick, friendly and he gave me advice on other needed plumbinh services. Will use them for my every plumbing need. Thank you James!!
Excellent crew
Nick the technician was very professional and extremely competent in indentifying and fixing the problem with our air conditioner .
R Walker
3 days ago
Chester was absolutely fantastic. Thoroughly explained everything in a manner I could understand and super honest. The honest piece is priceless and because of him Universe is now our new service provider going forward.
Debra Katz
3 days ago
After deciding on Universe for a new AC system, Scott and Carlos arrived promptly to scope the home prior to installation. They were extremely pleasant and patient, explaining everything clearly. If the installation goes this seamlessly, Iโ€™ll be very happy! Installation was great and Universe seamlessly sent technicians to make minor adjustments.
Stephen Ryu
3 days ago
Universe Home Services may charge a little more than some competitors, but their fast response and quality service make the difference. Special thanks to Chris and Lindsay for their professionalism, responsiveness, and outstanding customer service. I truly appreciate their help.
Lionel Bell
3 days ago
The tech was very helpful and knowledgeable
William Kennedy
4 days ago
Liam, Sean and the crew were excellent for my ductless a/c install
I called Universe to check my central A/C, and within two hours Chester Sacknievich arrived. He thoroughly checked my A/C system, and all my vents, found the problem and replaced the part. Within one hour my air conditioning was running properly. Chester Sacknievich was very patient and professional, and went above and beyond to resolve my issues. Thank you. I highly recommend using Universe for your services.
Jim Hoare
4 days ago
Tim was knowledgeable, helpful and completed the job quickly.
Karen Bailey
4 days ago
Techs Chris and Dylan did a wonderful job cleaning our mini splits and installing Uv cleaning units
Zulin Cischke
4 days ago
We recently had a R install HVAC AC-Service installed by Tommy Ercolano and his crew from Universe Home Services, and the entire experience was outstanding. Tommy was professional, knowledgeable, and took the time to explain everything throughout the process. His crew arrived on time, worked efficiently, and kept the work area clean from start to finish. The installation was completed flawlessly, and our new system is running perfectly. It's clear that they take pride in their work and genuinely care about customer satisfaction. If you're looking for a reliable HVAC company with excellent service and top-quality workmanship, I highly recommend Tommy and his team at Universe Home Services. Thank you for a job well done!
Ricky Pinero
4 days ago
Chris M. performed maintenance on my central air conditioning system today, and I couldn't be happier with the service. He arrived on time, was professional, courteous, and took the time to thoroughly inspect and service the unit. Chris explained everything clearly, answered all of my questions, and made sure the system was running efficiently before he left. His attention to detail and knowledge were evident throughout the visit. It's refreshing to work with someone who genuinely cares about the quality of their work and customer satisfaction. I highly recommend Chris M. for any HVAC maintenance or service needs. Excellent job and outstanding customer service!
Lee Rosen
4 days ago
Peter did a great job of diagnosing and rectifying our issue and now our A/C is working great again!
Angela Sierra
4 days ago
Despite the bad news of needing a new boiler, Christoper was professional and understanding of out circumstances. I will highly recommend this company and definitely have the installation done with his company.
NWon
5 days ago
Very pleased with Universe Home Services! They installed a new water heater and, two weeks later, repaired our boiler. Scheduling was easy, even on short notice, and their prices were reasonable. Tara in the office was helpful and professional, and Anthony, our technician, arrived on time and completed the repair efficiently. Highly recommend them for repair and replacement services.

Universe Home Services service vehicle for local home repairs

(516) 473-0202

Signs Your Plumbing Needs Repair

Plumbing problems show up in many different ways depending on what is actually failing.

Our licensed plumbers handle the full range of residential plumbing across Nassau and Suffolk County.

Slow drains, recurring clogs, and backups in kitchen sinks, showers, tubs, and floor drains are among the most common plumbing repair calls we handle.

Nassau and Suffolk County hard water contributes to buildup that restricts drain lines faster than in softer water markets, and we see this regularly in Hicksville, Bethpage, and Plainview where original fixtures and drain lines have been in service for decades.

Clearing the clog fully and inspecting the drain line keeps the same problem from returning within weeks, and for stubborn or deep blockages, hydro jetting removes buildup that standard snaking cannot reach.

A water heater that runs out of hot water too fast, produces discolored or foul-smelling water, makes rumbling sounds, or leaks at fittings needs attention before the tank fails entirely.

Long Island’s hard water accelerates sediment buildup, shortening effective life and causing performance problems, which is why homeowners in Wantagh, Seaford, and Bellmore call us regularly for this repair.

Diagnosing whether the issue is a failed element, a thermostat problem, a failing pressure relief valve, or a tank at the end of its service life is what separates an honest fix from a guess.

Toilets that run constantly, flush weakly, or rock at the base. Showers losing pressure, running cold, or showing signs of a leak behind the wall. Bathtubs draining slowly or with a diverter that stopped routing water correctly.

These are the everyday bathroom plumbing repair calls that affect your routine, and we handle them regularly in Massapequa, Merrick, and East Meadow. Tracing the problem to its actual source gets the fixture working correctly, whether that is a worn cartridge, a failed wax ring, a clogged drain, or a supply line that needs replacing.

A sewer line backing up into multiple drains at once, a toilet that gurgles when you run the sink, or sewage odors from the yard are signs of a main sewer line problem. Long Island’s mature trees mean root intrusion into aging clay and cast iron laterals is common, and we see it regularly across Amityville, Lindenhurst, and Babylon. A camera inspection shows exactly what is underground before any repair approach is recommended, whether that is hydro jetting, trenchless lining, or sectional replacement.

Water softeners that have stopped conditioning, well pumps losing pressure, sump pumps that fail to activate during a storm, and water filtration systems no longer performing correctly all fall under plumbing repair that protects your home’s water supply.

Long Island’s hard water, coastal water table conditions, and storm-driven basement flooding make these systems essential, and we handle these calls often in Garden City, Mineola, and Westbury where water conditioning equipment is a regular part of service work. Diagnosing the specific failure and restoring the system to correct operation gets the equipment back in service.

Leaking pipes under sinks, corroded supply lines, dripping faucets that waste water around the clock, loose or failing shutoff valves, and deteriorated fixture connections all need professional attention to be fixed correctly.

We handle these calls across Farmingdale, Syosset, and Huntington where older supply lines and shutoffs are common service items, and locating the source, replacing what needs replacing, and confirming no secondary issues before leaving is what keeps the repair from turning into a callback.

Why Long Island Homeowners Trust Universe for Plumbing Repair

Choosing who handles your plumbing repair in Hicksville, West Babylon, Rockville Centre, or anywhere across Long Island matters when the work affects your home’s water supply and drainage.

A licensed plumber who responds fast and tells you the truth about what they find is what separates a real fix from a callback.

Every plumbing repair Universe completes is performed by a licensed plumber, covering water supply lines, drain connections, and systems that affect the safety and function of your home.

Most plumbing repair calls are handled same day across Nassau and Suffolk County, and for active leaks or backups in Farmingdale, Lindenhurst, Syosset, or Amityville, 24/7 service means you are not left waiting.

You hear what was found and what it costs to fix before any work begins, so the price you approve is the price on the invoice. No scope creep, no surprise add-ons when the work is complete.

Universe is a BBB Accredited Business and PHCC member, and every plumbing repair is backed by those standards.

(516) 473-0202


(516) 473-0202

Should You Repair or Replace a Plumbing Component?

When a plumbing repair turns up a bigger issue, replacement versus continued repair is a fair question to ask.

Both options get an honest read with no pressure in either direction, based on what the plumber actually finds.

Most plumbing components last decades when properly installed and maintained, while others have more limited service lives. A fixture or system under 10 years old with an isolated failure is almost always worth repairing, while older equipment with corroded internals, recurring failures, or original parts no longer manufactured is worth a replacement conversation.

A fixture or pipe system that has needed service multiple times in a short period is wearing out across multiple points. When cumulative repair costs approach the cost of replacement, continued investment in aging equipment rarely makes financial sense.

A component that is leaking into walls or subfloors, a supply line that has corroded through, or a sewer lateral that has failed in multiple spots is a risk to your home beyond the immediate repair. Your plumber gives you an honest read on what the continued-repair path actually costs when the next failure is factored in.

Sometimes the fixture is fine but the supply lines, shutoffs, or drain connections feeding it are past their service life. Addressing the full context of a repair, rather than just the visible failure, is how a fix becomes a lasting solution instead of the first step in a sequence of calls.


Whole-Home Care with the Home Comfort Club

The Home Comfort Club is Universe’s whole-home membership, designed to keep every major system in your house running under a single plan rather than several.

Members receive two pre-scheduled semi-annual maintenance visits, priority scheduling when you need service, no dispatch fee on work performed, and a 24-hour emergency service guarantee.

Central heating and cooling, furnaces, heat pumps, boilers, and ducted and ductless mini-splits are covered, and the basic visual plumbing inspection catches slow leaks, worn supply lines, early signs of drain problems, and water heater issues before they become emergencies.

Contact us to learn how the membership works.

Green Universe Van parked on the side of residential street



Schedule Plumbing Repair Across Long Island

When you need a licensed plumber who diagnoses the problem, explains what they found, and completes the plumbing repair correctly, Universe is the call.

Whether you are in Massapequa, Dix Hills, Garden City, Copiague, or anywhere across Long Island, every call gets the same thoroughness. Contact our team for your plumbing repair.

Free estimates are available on fixture or system replacement if that is the direction the conversation goes.

Universe Home Services Technician near open van doors


Frequently Asked Questions About Plumbing Repair

How do I know if I need a plumber or if I can fix it myself?

If the problem involves anything beyond a clogged drain you can clear yourself or a running toilet where the flapper just needs replacing, call a licensed plumber. Supply line work, pipe repairs, water heater service, sewer line issues, and anything involving the main shutoff valve or connections behind walls requires licensed work to be done safely and correctly, and on Long Island where aging plumbing is common, having a licensed plumber assess the situation is usually the right call.

How quickly can you respond to a plumbing repair call?

Most plumbing repair calls across Long Island are handled same day. For active leaks, sewage backups, or no-hot-water situations in Wantagh, West Hempstead, Deer Park, Huntington, or anywhere we serve, 24/7 emergency service means you are not left managing the situation alone, and Home Comfort Club members receive priority scheduling when call volume is high.

Do you handle both small repairs and larger plumbing problems?

Yes. Universe handles everything from a dripping faucet or a running toilet to sewer line repair, water heater replacement, and full pipe work. No job is too small to address correctly, and no job is too large for a licensed plumber on staff. One call gets you scheduled for whatever the situation requires.

Will I know the cost before any work begins?

Yes. Your plumber diagnoses the problem, explains what they found, and gives you the repair cost before any work begins. You decide whether to proceed, and the price quoted is the price on the invoice with nothing added after the fact.

Can regular maintenance prevent plumbing repairs?

Annual plumbing inspections catch worn components, slow leaks, and early signs of drain or water heater problems before they become failures, and Home Comfort Club members have this inspection scheduled automatically as part of whole-home membership. That preventive catch is the most reliable way to stay ahead of the plumbing repair calls that catch most homeowners by surprise.

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